Matsushima Retoro Kan Tours

Conveniently located to a railway station but down not crowded

The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back

I recently stayed at "Kappa no Yado Ryokan Sanjiro" in Zao during my trip to Sendai. Overall, it was a wonderful stay, and I highly recommend this inn! First off, our room was incredibly clean and tidy, which made for a really comfortable stay. Cleanliness really makes a difference when you're trying to unwind from travel, and they nailed it. Plus, I was pleasantly surprised that the TV in the room had Netflix and other streaming services! It was awesome to kick back and watch a movie at night, just like I would at home. But what truly stood out was the exceptionally warm hospitality from the staff. Every time we passed them in the hallway, they greeted us with a smile and struck up a friendly conversation. Those little touches really made the whole inn feel incredibly welcoming and cozy. Now, about the onsen. I've often found that hot springs don't always agree with my skin, but the one at Sanjiro was super gentle and left my skin feeling incredibly smooth. I could really feel the beautifying effects, and I was so happy with it. A Few Areas for Improvement There were a couple of things that I think could be improved. First, the temperature of the hotel's private bath. When I used it at night, it felt quite hot, almost too hot to really relax and soak in. It would be great if they could adjust the temperature a bit so more guests can enjoy it comfortably. Second, regarding the cleanliness of the onsen facilities. The changing rooms and areas leading up to the bath were