Mauban, Calabarzon hotel rooms at the Independent

"The place was good but the rooms has insect inside specially spider and ants "

"Fantastic hotel!"

"Staffs did a great job."

"Overall dirty and unkept. AC barely produced cold air and water pressure was super low. Was booked for 2 nights but literally checked out after the first night because of how uncomfortable it was. "

"Minutes after checking in and putting our stuff down, a big rat was discovered under the bed. I opened the door and called a couple of housekeepers to sweep up rat droppings and locate to remove the big rat out of our room. After a few minutes, the rat came running out the room and the staff had a big laugh. We were too tired to ask for another room and none was offered anyway, so we stayed on the same one for the rest of our stay. The staff were amazing but the property was outdated and requires maintenance. Never again!"

"Traveled with seniors and this property was not “senior friendly”. Mold in rooms including bathroom which were in need of updates. Staff was trying to be helpful but they had limited resources. Disappointing especially since we expected a comparable decent experience as QM in Downtown Lucena."

"Room was very clean and the staff was amazing will be staying here again in the future!"