Mauna Iki Trail Tours

Room was in good condition and cleaned daily, only problem was road/homeless screaming at night and there not being any way to actually close the windows and there were broken blinds and a insanely small shower with no consistent temperature.

The room wasn’t great. We had to pull the bed out to get at plug ins. There was only one luggage rack and no room for two suitcases (and we only had carryons) in the bedroom. It was good there was a dresser, I unpacked into that. Many large gaps in the flooring. The kitchen was very minimally stocked, not even a plug for the sink to properly wash dishes or a washcloth to wipe up. One of the outside bar stools was so rickety as to be unusable and a shelf in the bathroom was coming out of the wall. Plus there are gaps behind the shelves so stuff can fall through. Hot water for the shower was basically non existent. We had it cranked to full hot every time and never had to turn it down. A couple of times it was lukewarm at best. Can only assume there’s a regulator of some kind because the taps for the sinks had hotter water. Lighting at night is lacking as well as room direction signage. Knowing where to find our room in the dark the first night was a challenge. All that said, the lobby area was great, banana bread, coffee, fruit and water dispenser wonderful. Having use of kayaks, the floating dock area and hot tub (a little small) were also great features and the views absolutely gorgeous. Staff were friendly and helpful, cleanliness and parking not an issue for us. Would we come back? Hmm, not sure.

Yes it's secluded. Yes it is a large property that requires a lot of walking. The rooms are slightly dated. It's all made up by the attention and care from the staff at the Ritz. My wife and I were celebrating our honeymoon. We were treated with the utmost care from the kind folks there. The property is well manicured and clean. The pools were fun and the golf cart ride for the long walk to the beach is a must. Unfortunately we left with a slight sour note at the end of the trip. I left my Nike Dri-Fit hoodie in the armoire the entire time during my stay... Never took it out, and only had it there for the weather back home. Although it was my mistake, I left my sweater behind. I contacted the hotel an hour after I checked out. And somehow, the staff "did not locate" the sweater. It was frustrating to have to keep asking for updates for a sweater. Until lost and found finally admitted they didn't find a sweater.