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선베이 호텔 여행 후기

3 out of 5
선베이 호텔
Maxwell Coast Road, Maxwell, Christ Church

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 52개 이용 후기 중 10개" "
평점 8 - 좋아요. 52개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 52개 이용 후기 중 14개" "
평점 4 - 별로예요. 52개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 52개 이용 후기 중 4개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Stephen Free

좋아요: 청결 상태, 직원 및 서비스
The hotel's condition is s bit tired
2024년 1월에 26박 숙박함
답변 제공: GM 님, 2024년 5월 27일
Thank you for your feedback

8/10 - 좋아요

Theodora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 23일
Thank you for your feedback.

8/10 - 좋아요

Lennette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like that breakfast was included in the price of the stay.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Evione

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Friendly staff. Quite area. Shabby furnishings. Hotel definitely needs updating. No blankets in rooms quite cold with AC on. Given regular room, paid for Superior with pool view. Changed after 2 days.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

GISELLE

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 24일
Thank you for your kind review

8/10 - 좋아요

Padmawattee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay opposite the beach.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 24일
Thank you for leaving a review.

4/10 - 별로예요

Candies

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately, the bathroom was an issue for our entire stay of 9 days. The toilet didn’t flush and when we asked to change rooms we were denied. Property is nice, however investment into updating amenities would go a long way.
2024년 3월에 9박 숙박함
답변 제공: GM 님, 2024년 4월 4일
We are sorry to hear that you had difficulties during your stay. As long as we know about an issue that a guest is experiencing, we would never let it go on for nine days. If we can't fix the issue we move the guest to an upgraded room at no charge.

10/10 - 훌륭해요

Arlene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just what our family needed! Lovely staff, clean rooms, enjoyable breakfast, carefree and relaxing! Great time with the kids by the pool, we enjoyed it all!
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Thank you for your kind review. We hope to welcome you back soon.

8/10 - 좋아요

cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe, quiet, comfortable location. Lovely interior courtyard area with pools. Internet/tv reception was inconsistent.
2024년 3월에 13박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thank you for your feedback.

8/10 - 좋아요

Janique Tywanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
took my mom for her 60 th birthday and i can tell you it was amazing ! the breakfast is to die for soo many options ! the rooms were clean . It would have been nice to get a comforter because the sheets don’t do justice with the AC on and i’m still waiting on my iron , and a kettle would be a nice little addition but all in all it was a great experience
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 - 괜찮아요

Rodwell Alphonso

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback.

8/10 - 좋아요

Maimouna 님, Glenarden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your review.

8/10 - 좋아요

Marie Elisabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Sunbay hotel in itself is good, friendly staff. The restaurant is very limited & they close the bar at 9:00 pm & no snacks available. They should upgrade their WiFi which is often not accessible while in your room, may have to sit in the lobby for connection. Overall for the price I would recommend it.
2024년 3월에 7박 숙박함

8/10 - 좋아요

Gavin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and the staff was friendly I would visit again..
2024년 2월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your kind review.

4/10 - 별로예요

Alejandra

별로예요: 편의 시설/서비스
El personal atiende amargado y de mala manera. Los desayunos son pobres y sirven siempre lo mismo.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 - 괜찮아요

Kamini

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your review.

8/10 - 좋아요

Stephen Free

좋아요: 청결 상태
2024년 1월에 23박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your review.

8/10 - 좋아요

Judith

좋아요: 청결 상태, 직원 및 서비스
Over all it was apleasant stay just felt the receptionists at check in did not go through the basics, you had to ask alot of questions
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback.

2/10 - 너무 별로예요

SATORU

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
We appreciate your feedback.

10/10 - 훌륭해요

Linda 님, Italy Cross

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a lovely hotel. Quiet and peaceful. Nice breakfast included. I enjoyed my stay.
2024년 2월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your kind review.

8/10 - 좋아요

aldwyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your review.

4/10 - 별로예요

Scherrie Renee

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were several issues, the WiFi didn't work well even in the common areas, the lights stopped working in the room we reported it in the morning when we went out and the maintenance man had just come from the room after 4 upon our return, the breakfast is limited, couldn't get an extra pillow and when inquired about it, the receptionist told me they were busy so housekeeping didn't get to do it and they have left for the day. The phone in the room never worked even after reporting it no one ever came. You have to pay 20 dollars to get a pool towel. The chefs at breakfast were accommodating and Jada at reception was friendly.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 - 괜찮아요

glenn

연인과의 여행
Noisy barking dog woke us up several times. No screens on windows or patio door. Only sheets on bed and no blankets in closet. The bathroom sink had to plug and someone had already obviously lost a toothpaste cap. Free breakfast but food wasn't very good. Chose to stay here 1 night before our scheduled stay down the street because it was convenient. Pros they have a decent deep pool, an elevator, front desk staff pleasant. Know that this is not on the beach side if that is what you're looking for. Room overlook pool and inner courtyard.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 - 괜찮아요

Sula Oklie

The front desk staff was very helpful and friendly .The room was dated shower curtain had mold on it paint on ceiling was chipping off
2024년 1월에 6박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback. We will address the areas of concern that you highlighted.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스
Affordable hotel with great breakfast
We stayed here for four nights at Sunbay Hotel. The rooms were large and spacious and the staff was very friendly and accommodating. The breakfast was awesome, really tasty things like hash browns, sausages and cod. Really liked the banana bread too. There were a few things that could use some improvement. We stayed in room 209 and it was large but I wish they would repaint the room, fix the WiFi, and make sure both pillows were soft. We had one hard pillow and one soft. Also the lamps had different light bulbs. One was a lovely warm light and the other was a not so nice led light. I think just a few small improvements would make this hotel great. I wish I could’ve turned on my balcony light too. For the price it was fine and I still really enjoyed my stay. Perhaps I would stay here again.
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your review. We are working on addressing the areas you highlighted.

6/10 - 괜찮아요

Kenji

별로예요: 청결 상태
Comfortable but the room with thin walls and the shower with little water volume gave negative feelings.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback.

2/10 - 너무 별로예요

Jeanmarc

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 - 괜찮아요

WINSTON

My first ever bad review. It took almost an hour for them to give me a room cause it wasn’t ready and mind you I arrived after 430pm. There’s no iron it ironing board had to call to get it and I had to call around 3x. There’s no vending machines or they don’t sell no drinks in the premises no beach or pool towels. The staff was friendly and pleasant just the sevice was lacking
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your feedback. We will address the areas of concern that you highlighted.

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you for your kind review.

10/10 - 훌륭해요

Omar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태
Memorable for the wrong reasons.
A disappointing stay in a hotel lacking maintenance. All staff however were pleasant and kind with one exception, a Night ‘Manager’. Despite check in problems for many guests, the reception staff remained calm and helpful. Serving staff were all kind. The maintenance needs adressing and i would not recommend this hotel as a result. AC - Non functional. WiFi - Non functional (4/5 Days) Fridge - Non functional. Warm Water - Hit & Miss. However a partial refund was asked for and recieved. Thankyou.
2023년 12월에 5박 숙박함

8/10 - 좋아요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 8박 숙박함

8/10 - 좋아요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 9박 숙박함

4/10 - 별로예요

Khadija

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Some of the hotel staff were unfriendly. Arrived at half 3 to check in and had to wait half an hour to get into my room. Trolleys were being rolled up and down the corridor all the time. The room's door to the gallery couldn't lock. Breakfast on new years day started late...about half hr after the scheduled start time. I will not stay here again.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Elena

좋아요: 청결 상태
2023년 12월에 5박 숙박함

6/10 - 괜찮아요

jenelle

2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

NADIA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No towels provided, no blankets. Air conditioning not working. Nath soap provided was dish soap. Went over the Christmas period & the restaurant was closed. No foid amenities or alternatives for diningvwas available. Staff did not care that guests did not have food available. No drinking water was available also.
2023년 12월에 3박 숙박함

4/10 - 별로예요

david

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
a new paint cover does not enough to hide the building condition
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

EVELYN GIROD

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Osvaldo Miguel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un lugar tranquilo con un staff joven de trabajo, volvere pronto
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Aaron 님, Bronx

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs extensive updating.
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was a great base, the staff were very friendly and helpful, the Manager was amazingly friendly and helpful with a couple of requests. The room was big, clean and comfortable and also very quiet the whole time we stayed there. I would recommend this hotel for people that want a quiet stay a bit away from any facilities etc but it suited myself and partner as we jumped on buses to Bridgetown beach and other places to explore. Thank you Sunbay.
2023년 11월에 11박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
Tuve inconveniente con el sanitario y no lograron resolver. La habitación tenia unas puertas que conectaban a otras 2 habitaciones y aunque no tenian acceso, eso quitaba la privacidad, se podia escuchar de una habitación a la otra
2023년 12월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the staff. They went out of their way to accommodate I did not like the cold showers. In the 4 days I only had hot water once and it was sporadic. The hotel is nice and I would stay there again.
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Shivanand

좋아요: 직원 및 서비스
Hotel is dated and needs upgrading. Very friendly staff who went out of their way for me
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 25일
Thank you for your review.

8/10 - 좋아요

Shewane

2023년 11월에 3박 숙박함

8/10 - 좋아요

Lorna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We stayed for just 1 night and the room itself is lovely and comfortable and very clean. The staff on the front desk were very helpful and friendly. The property itself looks tired and in need of a bit of a make over. We were disappointed that we could not get an evening meal on site and actually had to go to your sister hotel for this. We did have breakfast on site, which was really nice. It also states on the internet that you have a gym, but we were told that this too is at the sister site.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 13일
Thank you for your review. We hope to be able to extend our Restaurant service to dinner very soon. I think there may have been a miscommunication as we have a fully equipped strength and conditioning gym on property.

8/10 - 좋아요

RICK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
More lighting in the parking lot
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 27일
Thank you for your feedback. We will look into your suggestion.