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Reviews of Cindys Motel

2.5 out of 5
Cindys Motel
487 W Main St, Mayo, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 89 reviews" "
Rating 8 - Good. 23 out of 89 reviews" "
Rating 6 - Okay. 1 out of 89 reviews" "
Rating 4 - Poor. 3 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Edward

Disliked: Staff & service, amenities, property conditions & facilities
The room itself appeared clean but the facility is in very poor condition. No amenities ( not even ice). Survivable but not worth $100.00
Stayed 1 night in Feb 2024
Response from Jen on Mar 11, 2024
Hi Edward, thank you for staying with us. We realize the ice machine was broken during your stay and we are installing individual ice machines in each room. Please realize it is a roadside motel built in the 1960s, so no we have no ammenities, but we do provide clean, updated rooms at a reasonable rate! (All below 85 a night)

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always very welcoming,rooms are very clean and cozy every time I visit mayo Cindy's is my first choice to stay.
Stayed 1 night in Feb 2024
Response from Jen on Mar 11, 2024
Thank you, Tiffany, we appreciate your business!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey clean and comfortable...i will be back
Stayed 1 night in Dec 2023

8/10 Good

Perry

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but aged. Attempted to book...delayed would not accept payment at first, then finally was able to book but at a higher price as it went up immediately upon booking. When called the hotel, staff stated that it was fees imposed by Hotels.com. Not much in choices at this location for dining. Very overrated but ok for an overnight stay.
Stayed 1 night in Oct 2023

6/10 Okay

Glenn

Business traveler, Traveled with family
Disliked: Amenities
The Motel was clean and the bed was Okay. The walls are very thin so everything could be herd from the outside. The bath room and shower was tiny, therefore, no where to set anything. For the price, I had a lot better. Ceaniness is the most important and it was clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Iris, Mount Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Queston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband stayed there for a job. The owner is very friendly and helpful..highly recommend
Stayed 6 nights in Sep 2023
Response from Jen L, Owner on Sep 16, 2023
thank you for the great review! hope to see you again soon!

10/10 Excellent

Eli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jen L, Owner on Sep 16, 2023
thank you for the great review! hope to see you again soon!

8/10 Good

Carole

Liked: Cleanliness, room comfort
My opinion
It was sufficient for a one night stay. Large room. Very old motel. Bed comfortable. Nice and quiet.
Stayed 1 night in Sep 2023
Response from Management on Sep 16, 2023
thank you for the great review! hope to see you again soon!

10/10 Excellent

Haley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way better than I expected it to be
I am an insurance adjuster that had to go to that area for work for a few days and this was the only affordable hotel available. I didn’t expect much because the pictures aren’t great online. When I pulled up, I was greeted by the maintenance man and he told me the check in process, which is contactless which was cool. I was assigned my room and I couldn’t figure out how to turn the AC on, my fault. The maintenance man was there within a minute to help me the room had a large mini fridge and microwave. There’s a Restaurant 50 feet away that’s open seven days a week. One of two in town. They give you a bunch of food for $12. The room was decently updated and the hotel. Overall, it was a whole lot nicer than I expected it to be. Is it a Hilton?, No it’s not and that’s what kind of makes it cool. There’s a Dollar General across the street which is also nice. Beautiful oak trees on the property. Large rooms, fans, decent value for sure. Probably will stay again in the next couple days.
Stayed 2 nights in Sep 2023
Response from Jen L, Owner on Sep 16, 2023
thank you for the great review! hope to see you again soon!

8/10 Good

Catherine

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet , big rooms, simple and great amenities. Parkingcright outside room. Big windows. Water and showers great Lost power due to storm. Unavoidable. But overall stay was good. If need to would definitely stay again. And refer anyone coming to area. Thanks.
Stayed 2 nights in Aug 2023
Response from Jen L, Owner on Sep 16, 2023
thank you for the great review! hope to see you again soon!

10/10 Excellent

Harold

Stayed 1 night in Jul 2023
Response from Management on Jul 19, 2023
Thank you so much for the excellent review! we love to hear when we have done a great job!

10/10 Excellent

Keith

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable with an old school feel
Stayed 1 night in Jul 2023
Response from Management on Jul 19, 2023
thank you so much for the excellent review! we love to hear when we have done a great job!

2/10 Terrible

Beth

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We couldn't stay there because it was not clean. The manager offer a different room and it was just as bad. I was disappointed since it looked nice on the site. I had to go down the Interstate and get a room for the night. The manager at Cindy's place assured me she would reverse the charges through Expedia and we would get money back.
Stayed 1 night in Jul 2023
Response from Management on Jul 19, 2023
we are deeply sorry that your experience here was not up to par. we were experiencing miscomunication with new staff which is our fault and responsibility. the issue has been corrected. please let us know when your back in town so we can make this right

2/10 Terrible

Sean, Sherman Oaks

Stayed 1 night in Jul 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people convenient to play park for children with basketball court convenient to the springs in this area GREAT STAY STAFF was great
Stayed 2 nights in Jun 2023
Response from Management on Jul 19, 2023
thank you so much for the excellent review! we love to hear when we have done a great job!

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Overnight stop Moved on due too thunderstorms in area,to be nearer Orlando for flight home
Stayed 2 nights in Jun 2023
Response from Management on Jul 19, 2023
we are very sorry the weather was bad causing you to leave the motel early. the weather unfortunately is very volitile this time of year. hopefully your nrxt stay will have better weather

10/10 Excellent

Maria K.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Jen on Jun 7, 2023
Thank you, Maria! Glad you enjoyed your stay!

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service
Mom and Pop place
A buddy and I stayed here because of a retirement party we were attending was close by. We basically dropped our bags off and came back later to sleep. The lady in the office said she recently bought the place and is trying to update it.
Stayed 1 night in Jun 2023
Response from Jen on Jun 7, 2023
Nice to meet you Michael, thanks for staying!

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, small motel, convenient for my purpose of being in Mayo.FL
Stayed 1 night in May 2023
Response from Management on May 28, 2023
Thank you for being so kind and glad you enjoyed your stay. We appreciate the business and the nice review. Hope to see you soon and safe travels.

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Great old Florida Motel. Dollar General across the street. Nice and Quite! Will be staying here again.
Response from Jen L, Owner on May 25, 2023
Thank you for the 5 star review. Glad you enjoyed your stay and we appreciate your business. Hope to see you again. Safe travels.

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
Old-Florida Motel
A quaint old-Florida motel where there are few tourists. The bathroom is a tad small, but functional for us travelers. A hearty breakfast is right next door. I'd stay again if in the area.
Stayed 1 night in Apr 2023
Response from Management on Apr 23, 2023
Thank you for your kind and glad you enjoyed your stay.Hope we see you soon and safe travels.

8/10 Good

Terrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it feels like Cindy's Motel is out in the country, it's really not. There is a good little cafe in front of the property. My room was clean, and reasonably quiet. Breakfast is not served, but that wasn't an issue for me.
Stayed 1 night in Mar 2023
Response from Management on Apr 23, 2023
Thank you for your kind words and glad you enjoyed your stay. We appreciate your business. Hope to see you again soon, Safe travels.

8/10 Good

Agate A

Liked: Cleanliness, property conditions & facilities, room comfort
Al most perfect...
I was happy with everything, it was very clean, very quiet at night, a great fridge with separate freezer. The only thing I didn't appreciate is the AC window unit, it was brand new but the noise was deafening. It was cool so I stopped it. I would not come there in the summer.
Stayed 1 night in Apr 2023
Response from Management on Apr 23, 2023
Thank you for staying with us. We appreciate your business. Some of the AC units are a bit noisy but they work and in the summer months the rooms are quite cool.Hope to see you again, safe travels.

10/10 Excellent

Grayce, North port

Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean and quiet there is an awesome little cafe (The Mayo Cafe) right in front of hotel that has good food and great service. Only problem was the hot water heater couldn’t handle the demand so husband didn’t get a hot shower.
Stayed 1 night in Mar 2023
Response from Management on Mar 31, 2023
Thank you for the 5 Star review and glad you enjoyed your stay. We appreciate your feedback on the water heater.Hope you see you again soon and safe travels.

8/10 Good

BERNARD, anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Mar 2023
Response from Management on Mar 27, 2023
Thank you Mr Davis for staying with us. I enjoyed listening to your talk about your travels. Hope to see you again soon.Safe travels.

2/10 Terrible

Cindy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Beds, hard as the floor, we had #8, stayed 2 days, barely got sleep. Towels policy awful, asked for towels for 2nd day of stay, treated like criminals, we had to return dirty towels to get clean ones. These are cheap towels too. Water pressure in shower trickles out, no water pressure. Toilet seat crooked on toilet. AC unit sticks out 6 or 7 inches from wall by bathroom. Bot husband and I hit our left shoulder walking out of bathroom. No cable tv. Channel selection poor. Would never stay here again.
Stayed 3 nights in Mar 2023
Response from Jen L, Owner on Mar 20, 2023
I'm sorry that your stay was disappointing. The beds are generally one is firm and the other is soft. We have the best cable in this area. 38 channels, 2 premium and your room had a smart tv with additional 400 channels. The AC/Heat unit is slide mounted in the wall and when I checked it sticks out approximately 1 to 2 inches. Typically we clean the rooms every day. The towel policy is to remove the dirty and recieve clean, this is to ensure that towels do not walk away. The shower and toilet I will look into. Again I'm sorry about your terrible stay. Safe Travels.

10/10 Excellent

Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Florida motel that's in excellent condition. Very clean, quiet, and comfortable. Highly recommend.
Stayed 1 night in Mar 2023
Response from Management on Mar 31, 2023
Thank you for the excellent review. Glad you enjoyed your stay. Hope to see you again and safe travels.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super-clean and comfortable. Loved staying here!
Stayed 1 night in Mar 2023
Response from Jen on Mar 12, 2023
Thank you, Christine! We appreciate it!

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place with great staff
The place is lovely. The people here are so welcoming and friendly. I left my phone on the nightstand after check out and the gentleman who was working Saturday walked over to the diner where we were having breakfast and handed it to me. The room is good sized, bed and pillows are comfortable. I love the old Florida motels, and this will definitely be a place we will definitely come back to.
Stayed 2 nights in Feb 2023
Response from Utz on Feb 21, 2023
Thank you for taking the time to write a very nice review and especially for staying with us.It was a pleasure serving you and we hope you come back to see us real soon.Safe travels and thanks again,Cindy’s Motel Staff

10/10 Excellent

Brian

Stayed 1 night in Feb 2023
Response from Utz on Feb 17, 2023
Thank you for not only staying with us, but the 10 out 10.Hope you come see us again.Thanks and safe travels.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Fabulous service.
Stayed 1 night in Feb 2023
Response from Utz on Feb 16, 2023
We appreciate your business and the kind words.Glad you enjoyed your stay.Thanks again and Safe travels,Cindy’s Motel staff

10/10 Excellent

scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exactly as described both by the management as well as the reviews. Clean, friendly and a great value. Could not ask for more. Will stay again if the opportunity comes along.
Stayed 2 nights in Feb 2023
Response from Utz on Feb 12, 2023
Thank you so much.It’s nice when our hard work is recognized.We appreciate you staying with us and hope you come back soon.Safe travels..

10/10 Excellent

Carol, Largo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice motel for the money! Very clean. Met all my expectations. Would def stay here again. The place is older but the rooms were roomy very clean
Stayed 1 night in Jan 2023
Response from Utz on Jan 30, 2023
Glad that you enjoyed your stay and hope you come by to see us again, real soon.Thanks for taking the time to write a review and we appreciate your business.Safe travels

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but very clean and well kept. Check in was easy and the manager was great!
Response from Utz on Jan 19, 2023
Thank you so much for staying with us.We’re glad you enjoyed your stay and we appreciate you taking the time to write a review.Hope to see you again and safe travels.Best regards,Cindy’s motel staff

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to experience what accommodations were for travelers in the 50s and 60s when our grandparents journeyed to “Sunny Florida Cindy’s fills the bill. Plus The Mayo Cafe is just steps away.
Response from Utz on Jan 8, 2023
Thank you for your business and the very nice review.We’re glad you enjoyed your stay and hope we see you soon.Thanks again

10/10 Excellent

Jacquie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Although it is a much older motel, it was clean and comfortable. A fantastic Mexican restaurant, Casa Frias was within walking distance for dinner and the Mayo Cafe, right in front was an excellent choice for breakfast.
Stayed 1 night in Dec 2022
Response from Utz on Dec 29, 2022
Yes it’s old, but we try very hard to keep it together.Thank you for the nice review and for staying with us.Please come and see us again, soon.Safe travels and Happy New Year.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and comfortable room with parking right in front of it Owner and staff were very nice, friendly and accommodating! I ended up extending my stay because I liked it so much and the location was very convenient to visit a lot of state parks, rivers snd springs
Response from Utz on Dec 13, 2022
Thank you for staying with us and for taking the time to write a very nice review.We’re glad you enjoyed your stay and hope you come back to see us soon.Thanks again and safe travels

10/10 Excellent

Dawn, Gahanna

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Daniel, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in later than first expected. Phoned with updates and had no problems. Quiet, clean place near our kayak trip. I'd recommend this place (and did!)
Stayed 1 night in Nov 2022
Response from Utz on Nov 23, 2022
Thank you for choosing us for your stay while in the area and glad we could accommodate your needs.We appreciate your business and for taking the time to write a review.Hope to see you again and Happy Thanksgiving Safe travels

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cute Motel in Old Florida Country
We enjoyed our stay. We went to FSU game and many hotels were full or very expensive. We found Cindy’s and though 1.5 hours away from FSU campus, we had a nice stay. Easy check in and out. Friendly staff and someone always on site. Rooms are a little older (it’s an old FL Motel) but they cleaned daily which is more than we have had at big Hotels. They also took the time to make my daughter’s bed nicely with her pillows and stuffed animals arranged! Very personable!
Stayed 3 nights in Oct 2022
Response from Utz on Nov 1, 2022
Thanks for staying with us and appreciated you taking the time to write a review.We strive to make each of our guests feel right at home.We only hope the next time you stay with us, that we can prove to you that we are worth a 10.Thanks again and safe travels

10/10 Excellent

Jacob

Stayed 1 night in Oct 2022

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the best stay and met some amazing people. Cozy place, loved every second. Cindy’s will now always be part of my yearly trip.
Stayed 2 nights in Oct 2022
Response from Utz on Oct 24, 2022
Rebecca, this could be the nicest review anyone has ever written about us.Thank you sooooo much and we couldn’t be anymore happier that you enjoyed your stay.You’re welcomed back anytime and we hope it is sooner than later.Thanks again and safe travels

10/10 Excellent

Randall

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and will be happy to stay again clean room every day 😆
Stayed 5 nights in Oct 2022
Response from Utz on Oct 19, 2022
Thank you staying with us and we appreciate your business.Hope that you come visit us again real soon and as always, safe travels.Thank you

10/10 Excellent

Terry

Traveled with group
Liked: Amenities, property conditions & facilities
Nice clean comfortable place to be.at staff is excellent price reasonable and overall just a nice place to be
Stayed 1 night in Oct 2022
Response from Utz on Oct 13, 2022
Thank you for staying with us.Your review and business is very much appreciated.Glad you enjoyed your stay and hope you come to see us again.Safe travels

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like other people have said, this motel is a no frills place, but the room was very big, it was really clean and was just what we needed, the whole place had a nice relaxed feel, our host was very friendly and also gave us extra coffee!
Stayed 1 night in Sep 2022
Response from Utz on Sep 26, 2022
Thank you making us part of your stay while visiting the States.We appreciate the very nice review and for the business.Glad you enjoyed your stay and safe travels wherever they take you.Best regards,Cindy’s Motel Staff

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel
We had a great stay at Cindy’s Motel! The room was nice and cleans and had amazing soft sheets! If we are in the area again we will definitely be back.
Stayed 1 night in Sep 2022
Response from Utz on Sep 14, 2022
We are glad your stay was everything we work so hard to accomplish.Thank you for staying with us and for writing the great review.Hopefully you’ll be back soon and safe travels wherever you you go.Thanks again and safe travels

2/10 Terrible

Kathy

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff who checked me in was super nice. Had to leave due to many cockroaches in room. Too bad. It seemed clean, but 5 minutes in, cockroaches galore.
Stayed 1 night in Sep 2022
Response from Utz on Sep 4, 2022
Sorry for the issues with your room and terribly sorry you were forced to leave.We can assure you that all the rooms are very clean and they are treated weekly for pest.That’s why it’s very important that our guest make us aware of them bringing animals into the rooms.We treat the rooms immediately after your departure when doing so.Thanks for giving us a try and hope you’ll give us another try.Sorry again and safe travels.