Hello Eric,Thank you for your review and for choosing to stay with us during a challenging time. We are pleased to hear that our location and staff met your expectations. We apologize for the inconvenience regarding the pool closure, and we understand your frustration.Your feedback is important to us, and we strive to improve our services for your future visits. We hope to welcome you back soon.Warm Regards!Sara DrammehGuest Relations Associate

Hello Jeff,Thank you for your feedback. We are glad you found our hotel suitable for a quick night's sleep. If there is anything specific we can improve on to make your next stay even better, please let us know.We appreciate your review and hope to have the pleasure to welcome you back.Warm Regards!Sara DrammehGuest Relations Associate

Hello Amber,Thank you for sending us a review regarding your experience at Quality Inn. We are thrilled to hear that you found our staff accommodating.We sincerely apologize for the condition of your room. We do not compromise hygiene. I have forwarded your complaint to management and rest assured the issue will be addressed immediately.I hope you consider staying with us again so that we can have another chance to properly host you in the future.Warm Regards!Sara DrammehGuest Relations Associate

Hello Sandi,I'm sorry to hear that you were disappointed with the pool during your recent stay at our property. We understand how frustrating it can be to have access to amenities that are not in proper working order. We appreciate your feedback and will make sure to address this issue with our staff to ensure that future guests are informed about the current status of the pool. We hope that despite this inconvenience, you were still able to enjoy your stay with us and we look forward to welcoming you back in the future.Warm Regards!Sara DrammehGuest Relations Associate

Hello Charles,Thank you for acknowledging the friendliness and helpfulness of our staff.At Quality Inn, we ensure our guests have a superior experience during their stay.Thank you for choosing us, we look forward to hosting you again soon.Warm Regards!Sara DrammehGuest Relations Specialist

Hello April, Thank you for taking the time to leave us a review regarding your recent stay at our hotel.It is always a pleasure to receive positive feedback. We appreciate your business and look forward to welcoming you again soon.Best Regards!Sara Drammeh.Guest Relations Specialist

Hello,Thank you for choosing our hotel. We appreciate your feedback regarding your stay with us.We will want to know if you had any dissatisfaction while staying with us.As a hotel, we take pride in providing our guests with a comfortable stay.We look forward to hosting you again soon.Best Regards!Sara Drammeh,Guest Relations Specialist

Hello Johnathan,I'm truly sorry to hear about your experience during your stay, and I sincerely apologize for any inconvenience you encountered. Your comfort and satisfaction are our top priorities, and it's disheartening to learn about the presence of bugs in your room.Once again, I apologize for the unpleasant experience you had, and we appreciate your bringing it to our attention.Sincerely,

Hello Thomas,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our place nice, our staff great, and enjoyed the breakfast. Your kind words mean a lot to us, and we appreciate your feedback. We look forward to the pleasure of welcoming you back for another great stay.Best regards,

Hello,Thank you for taking the time to share your feedback with us, and we appreciate your honesty with a 4/10 review. We're sorry to learn that your experience did not meet your expectations. Your feedback is valuable, and we want to ensure that any areas needing improvement are promptly addressed.Thank you for choosing us, and we look forward to the possibility of welcoming you back.Sincerely,

Hello Barbara,I sincerely apologize for the inconvenience you and your son experienced during your stay. It is disheartening to hear that you were faced with a locked bathroom door and received an unsatisfactory response from our staff.Your feedback is crucial to us, and I assure you that we will investigate this matter to prevent similar occurrences in the future.I apologize for the inconvenience and the discomfort you experienced, and I want to assure you that we will take corrective measures to improve our services.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,

Hello Marla,Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay.Your satisfaction is important to us, and we would appreciate the opportunity to learn more about your specific concerns so that we can address them promptly. We value your feedback and take it seriously as we continuously strive to improve our services. Thank you for bringing your concerns to our attention.Sincerely,

Hello Nina,We sincerely apologize for the distressing experience you had during your stay with us. We take reports of bed bugs very seriously, and we understand the gravity of the situation.Our team is currently investigating the matter and taking immediate steps to address the issue, ensuring that thorough inspections and necessary treatments are conducted. We are committed to the well-being and comfort of our guests, and we deeply regret any inconvenience caused.Again, we apologize for the inconvenience you experienced, and we appreciate your understanding as we work to resolve these issues promptly.Best regards,

Hello Sue,We sincerely apologize for the unsatisfactory experience you encountered during your visit, and we deeply regret that we fell short of providing the quality stay you deserve.The issues you've highlighted regarding the lack of a deadbolt, unpleasant odor, and the condition of the bedspread are unacceptable. Please be assured that we are taking immediate steps to address these concerns with our maintenance and housekeeping teams to ensure that such oversights are corrected.We value your feedback and hope for an opportunity to regain your trust in the future.Best regards,

Hello Rebecca,Thank you for taking the time to share your feedback with us. We appreciate your honesty in providing a 6/10 review, and we sincerely apologize for any aspects of your stay that did not meet your expectations.We appreciate your choosing to stay with us and hope to have the opportunity to welcome you back for a more positive experience.Best regards,

Hello,I'm sorry to hear about your experience. Your feedback is important to us, and I'll make sure to share this with our housekeeping and IT teams to address these issues. We appreciate your input, and we hope to provide a better experience during your next stay.Regards,

Dear Shelly,Thank you for taking the time to provide feedback on your recent stay. We're glad to hear that the woman at the front desk was friendly, but we deeply apologize for the shortcomings you experienced during your visit.We understand your concerns about the condition of the exterior of the hotel. Your feedback highlights an area for potential improvement, and we will assess what can be done to enhance the appearance of the property.Thank you for choosing our hotel, and please don't hesitate to contact us if you have any further concerns or suggestions.Sincerely,

Hello Penny,We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that you had to wait for your room to be ready, and we also regret the cleanliness issues you encountered. This does not meet our usual standards, and we will address these concerns with our housekeeping team to ensure it doesn't happen in the future. We hope you'll consider giving us another opportunity to provide you with a better experience in the future. Thank you for your understanding.Regards,

Hello Tammy,I'm sorry to hear about the issues you encountered during your stay. Cleanliness and comfort are essential aspects of a hotel stay, and it's disappointing to hear that the floor in your room was dirty and that you experienced difficulties with the TV and water temperature.Your feedback is valuable for the hotel to make necessary improvements. Thank you for sharing your experience, and I hope the rest of your stay goes more smoothly.Regards,

Hello David,Thank you for sharing your feedback regarding the parking situation during your stay. We apologize for the inconvenience you experienced in finding parking, especially when the hotel is hosting work crews.Your feedback is important to us, and we appreciate your understanding. Warm regards,

Hello Michael,We're truly sorry to hear about the cleanliness and maintenance issues you encountered during your stay. Your experience does not meet our standards, and we apologize for any inconvenience this may have caused.Maintaining a clean and comfortable environment for our guests is a top priority.Once again, we apologize for the issues you faced, and we appreciate your understanding.Warm regards,

Hello Casimiro,Thank you for sharing your feedback about your recent experience. We apologize for any inconvenience or dissatisfaction you faced during your stay with us. Your experience falls short of the level of service we strive to provide to our guests, and we take your comments seriously. We hope to have the opportunity to make amends and provide you with a more positive experience in the future.Best regards,

Hello Svetlana,I'm deeply sorry to hear about the extremely disappointing experience you had during your stay at our hotel. Mold, exposed wires, a dirty toilet seat, and a disgusting bathtub are all serious concerns that should never have been a part of your stay.Your feedback is incredibly valuable, and I want you to know that we will be conducting a thorough investigation into these issues.Once again, I apologize for the severe disappointment you faced during your stay.Sincerely,

Hello Stacy,Thank you for sharing your positive feedback about your recent stay at our hotel.Maintaining clean and comfortable accommodations is important to us, and we're glad that you had a positive experience in this regard. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,

Hello Latoya,Thank you for taking the time to provide feedback about your recent stay with us. We apologize for not meeting your expectations during your visit.Your 2/10 review indicates that we fell short of delivering the experience you deserved. We take your comments seriously and want to address any issues to improve our services.Thank you for staying with us, and we hope to have the opportunity to welcome you back for a much-improved experience.Best regards,

Hello John,Thank you for the review. We are sorry that we fell short during your stay and it was not enjoyable. We will like you to tell us in detail what made your stay not special.Thank you.Regards,

Hello Keith,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your check-in process was smooth and that our staff made you feel welcome. Providing excellent customer service and a warm, friendly atmosphere is one of our top priorities, and it's beautiful to know that we succeeded.Once again, thank you for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,

Hello Amber,We sincerely apologize for the series of inconveniences and issues you encountered during your stay with us. We understand that your arrival experience was frustrating and confusing, and we deeply regret the mix-up with the room keys and the situation with the other guest. Such incidents are certainly not reflective of our usual standards, and we are truly sorry for the distress caused.Once again, please accept our sincere apologies. We hope you will consider giving us another opportunity in the future to provide you with the exceptional experience you deserve.Best regards,

Hello Paula,We sincerely apologize for the inconvenience you experienced during your stay with us. It is regrettable that despite our non-smoking policy and your commitment not to smoke, you encountered a room with a strong smell of stale cigarettes. We understand how unpleasant and disruptive this can be, and we apologize for failing to provide you with a completely smoke-free environment.Once again, we apologize for the inconvenience you faced during your stay. We hope you will reconsider and give us another chance to provide you with a more satisfactory experience in the future.Best regards,

Hello, I sincerely apologize for the unsatisfactory condition of your room. This is certainly not the level of cleanliness and comfort we strive to provide to our guests. Your feedback is deeply concerning, and I assure you that we take it very seriously.Regards,

Hello Ed,We're sorry to hear that your experience at our hotel did not meet your expectations. We take all feedback seriously and we appreciate you taking the time to share your concerns with us.We apologize for any inconvenience you experienced during your stay, and we'll work with our team to address the issues you mentioned in your review.If you're willing to provide us with more information about your stay, we would welcome the opportunity to discuss your concerns in more detail and work to make things right. Please feel free to reach out to us directly at your convenience.Thank you again for your feedback, and we hope to have the opportunity to improve upon your experience during your future stay at our hotel.Regards,

Hello Robert,Thank you for the review. we are sorry for not meeting up to your satisfaction. We will assure you that you will not have such an experience in your next thank you.Kind Regards,