Hotel San Diego, in the city's heart, offers a spacious terrace and outdoor pool. Guests enjoy in-room WiFi and front-desk safes. The 24-hour front desk ensures attentive service, and extended parking adds convenience for explorers.
Mazatlán is home to Hotel San Diego. Mazatlán Letters and Monument to the Family are local landmarks, and some of the area's attractions include Mazatlán Aquarium and Munba National Whale Museum. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium. Visit our Mazatlán travel guide
Av. Rafael Buelna S/N, Flamingos, Mazatlán, SIN, 82110
What's nearby
The Mazatlan Malecón
1 min walk - 0.0 km
Sea Shell City Museum
12 min walk - 1.1 km
Punta Camaron Beach
14 min walk - 1.2 km
Teodoro Mariscal Stadium
17 min walk - 1.5 km
El Cid Country Club Golf Course
19 min walk - 1.6 km
Getting around
General Rafael Buelna Intl. Airport (MZT)
28 min drive
Restaurants
hotdogs "el charly
4 min walk
McDonald's
2 min walk
Valentino's
1 min walk
El Muchacho Alegre Zona Dorada
5 min walk
Marisquería Embarcadero Playa Norte
5 min walk
About this property
Hotel San Diego
Hotel near The Mazatlan Malecón
Hotel San Diego provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Free self parking
A front-desk safe, a 24-hour front desk, and a vending machine
Room features
All 100 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 150 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number OHG2108022C3
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel San Diego Hotel
Hotel San Diego Mazatlán
Hotel San Diego Hotel Mazatlán
Frequently asked questions
Does Hotel San Diego have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.
Is Hotel San Diego pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel San Diego?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel San Diego?
Check-out is at noon.
Where is Hotel San Diego located?
Situated in Mazatlán, this hotel is steps from Mazatlán Letters and The Mazatlan Malecón. Monument to the Family and Casino del Rey are also within 10 minutes.
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Reviews
Hotel San Diego Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4
Cleanliness
6.0
Amenities
5.8
Staff & service
5.2
Property conditions & facilities
Rating 10 - Excellent. 14 out of 67 reviews
10 - Excellent
14
Rating 8 - Good. 7 out of 67 reviews
8 - Good
7
Rating 6 - Okay. 14 out of 67 reviews
6 - Okay
14
Rating 4 - Poor. 8 out of 67 reviews
4 - Poor
8
Rating 2 - Terrible. 24 out of 67 reviews
2 - Terrible
24
Reviews
8/10 Good
Ramon
Apr 15, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, 5min walk to beach, restaurants all around property. Bit noisy till 4am, beer sales next door.
Friendly staff at reception. Hotel located at the northern extreme of Malecón. Many restaurants nearby; located about 5km from the historic center. The cleanliness and equipment of the room was marginal (only two power sockets and two towels, one of them with a hole for a room for 4 people). It was also a little bit noisy during the night. However, I must say this was during the 2024 solar eclipse, so Mazatlán was in general very busy and San Diego was the only Hotel available when we did the reservation a few weeks before the event, so we were certainly happy to have a roof!
Maybe this was just our experience but here it goes: when they say check-in is at 3:pm they mean it! We just needed the room for a short period of time (airline canceled our original flight, 12 hour delay on a new flight), staff at the front desk was a bit rude, the only nice person was a young man who was running around doing different handyman jobs.
When we finally got our room, the room was almost a block away, on the side of a busy and noisy boulevard, room is small, sheet covers were old, worn out and even had some dirty stains on it (from not being washed), not a single towel to be found, we couldn't get out there fast enough!
The rooms were cheap though! I guess it's true what they say, you get what you pay for.
Mario
Stayed 1 night in Nov 2023
2/10 Terrible
Gregory
Apr 15, 2024
They, nor Expedia, wouldn't let me cancel even though it was the week of the eclipse and they could have charge a lot more for the room.
cleaning Ness was not the greatest. Missing towels in 1 of the rooms. the ac was not working properly, the tv was not working. not enough outlets to plug our needs. Toilet leaking water. Parking not well coordinated with hotel. Mirror light not working. light fixture hanging dangerously.
towels were ripped. Rats in the parking lot. hot water taking for ever to get to our hotel section.
The AC unit didn't work at all, i called front desk the lady was so rude, not good customer service. The lady in the front desk got mad at me for asking questions and asking if i may change rooms. She said that all the room had the same AC unit and they all work the same and if i wanted another room that there will be an extra charged. Didn't like it at all
Verified traveler
Stayed 3 nights in Sep 2023
6/10 Okay
Moises
Mar 9, 2026
Liked: Staff & service
Algo chafa el hotel muy caro para lo que ofrece
Moises
Stayed 2 nights in Mar 2026
4/10 Poor
Bertha
Jan 3, 2026
Disliked: Cleanliness, amenities
Too noise, the pool was rarely clean.
Bertha
Stayed 2 nights in Dec 2025
6/10 Okay
Miriam Patricia
Aug 18, 2025
Disliked: Staff & service
El internet era solo en el lobby
Les faltó agua caliente para las habitaciones
Disponibilidad de toallas extras para la alberca
Falta de servicio del personal de recepción
En la recepción solo duramos mucho tiempo para que nos atendieran control de la tele no servía papel higiénico pésimo cama incómoda no avía shampoo para bañarse alberca agua sucia mucha arena no tenía para agua caliente la verdad no volvería al este hotel San Diego lo único bueno muy amable las señoras de limpieza amables y buen servicio lo único bueno
Muchisimo ruido arrastran sillas golpetean paredes y piso, el personal no hace nada, poca atencion hace falta control para el aire acondicionado, baño se batalla para ir el agua salen olores del lavamanos.. toallas en mal Estado, no ay conectores suficientes. No volveria a hospedarme aqui. Hay hoteles muchisimo mas baratos y mil veces en mejores condiciones, atenciones y servicio. Muy mal sabor de boca y mala experiencia.
Es un hotel muy descuidado, con personal que tiene 0 experiencia en atención al cliente te reciben con caras todos, además sucio el lobby las habitaciones el aire acondicionado del cuarto que nos dieron goteaba y la habitación estuvo encharcada, los baños de la alberca fuera de servicio según ellos porque estaban tapados en verdad fue pésimo todo en ese hotel! Por nada la recomiendo
Me gustó que está bien ubicada, me tocó una habitación cómoda de acuerdo al precio pagado, todo bien, una gotera que reporté, pero entiendo que estaban saturados de huéspedes y no podían atender todo, pero en general muy bien, fácil la transportación, comercios y playa.
El Hotel está muy bien en cuanto a las habitaciones, tiene un estacionamiento muy amplio por la parte de atrás, y está muy bien ubicado, justo en donde empieza el verdadero ambiente de fiesta. Si vas a Mazatlán a divertirte, adelante. Si eres de los amargados que todo les molesta, no vayas.
Entrega de habitación con insectos y cucarachas muertas, pedimos lo limpiaran y no lo hicieron, a parte de recibir mal trato, tuvimos que cambiarnos de hotel y no nos reembolsaron
No puedo evaluar ya que no se llevo a cabo el hospedaje, la habitación reservada no tenia aire acondicionado y no había otra disponible, así que solicite cancelación con número de servicio S158886841, de la cual aún No tengo respuesta. Agradezco de antemano su apoyo. Saludos !!
MANUEL ENRIQUE
Stayed 3 nights in Jul 2023
8/10 Good
Jesús Manuel
Jul 26, 2023
Liked: Property conditions & facilities
Todo excelente solo que no cuentan con su propia planta de energia para en casos de que se vaya la luz. Y asi poder abastecer lo basico..