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윈게이트 바이 윈덤 메카닉스버그 여행 후기

2.5 out of 5
윈게이트 바이 윈덤 메카닉스버그
385 Cumberland Parkway, PA Turnpike Exit 236, Mechanicsburg, PA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 473개" "
평점 8 - 좋아요. 1002개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 131개" "
평점 4 - 별로예요. 1002개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 50개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Heather 님, Hampden

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very clean, it smelled great. Its a large room, much larger than I expected. The interstate is close but the ac drowns the traffic out (I love that because I prefer white noise to sleep to). The pool was clean and easy to access. I'll stay again.
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 22일
Thank you, Glad to hear that you liked your room and enjoyed your stay. We hope to see you in the future.

10/10 - 훌륭해요

Charlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an easy check in
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 22일
Thank you

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 22일
Thank you

4/10 - 별로예요

Thomas Maloney

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: gm 님, 2024년 5월 22일
Wanted to know why the score so low

10/10 - 훌륭해요

Leon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is spotless, and easily accessible from Messiah University. Room was spacious and smelled great. Breakfast was a nice selection to get the day started. Will definitely stay here when in the area again.
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Dear Leon So pleased to hear that you had a great stay with us. We do hope you come back. We value our outstanding guest. Thank you

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to our destination. Avoid a room close to the elevator due to noise!
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 8일
So sorry that you had all that elevator noise. If you are a light sleeper or hear real well that is probably a bad idea. Please next time you come stay with us which we hope you do ask for a room on uneven side away from elevator

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nice and comfortable and met the needs for our stay in Mechanicsburg. No complaints.
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Thank you

8/10 - 좋아요

Sandra

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and large room for a reasonable price
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 22일
Thank you

10/10 - 훌륭해요

DOnte

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Thank you

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Thank you

10/10 - 훌륭해요

Raymond 님, Wallingford

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many entrances enhanced parking options
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Thank you for responding to our survey

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing since our Expedia reservation did not come through when we got there. They gave us a room and worked out the problem by morning. Thanks Wingate.
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 29일
Dear Nancy,You are so welcome. We are always happy to help our guest. Have a great day

2/10 - 너무 별로예요

Rachael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy all three nights we stayed.
2024년 4월에 3박 숙박함
답변 제공: gm 님, 2024년 4월 29일
Well this is a hotel and these things do happen when you have most of the hotel is filled with sports teams and young children. I am sorry that this happened to you

6/10 - 괜찮아요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태
Some staff were really rude (not the dining ladies. So helpful and kind) We witnessed a staff verbally accusing a father,in front of his entire family and all the families trying to eat, of taking water the night before. It was handled so unprofessionally. Blame, camera video, broadcasting in the entire lobby. They also announced our room number, loudly. If it wasnt my family behind me, I would have made them switch us. Not a safe thing to do when you're a female, alone. Water didn't run properly so couldnt bath my kids after the pool easily. We didnt realize there was no juice after 10am but the machine was still working. The manager, verbally degraded the worker and made us feel terrible, like we were stealing. Then proceeded to walk around on her phone saying "They didnt shut off the machine, stock the coffee, refill this and that..." Get a new front end manager. She was rude (April 27th morning) demeaning to the rest of the staff and lazy herself. We wont be back.
2024년 4월에 2박 숙박함
답변 제공: gm 님, 2024년 4월 29일
We are truly sorry for what happened with the gentleman and his family. Our staff member responsible for this has been reprimanded. This should never happen along with announcing any ones room number out loud. I am sorry also for the front end supervisor for handling the cituation with juice machine to. Our Breakfast is over at 930 and these machines are to be shut off at that time. She did allow you to use it she said . We did have a discussion. Thank you for staying and allowing me to be aware of these issues

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel and my room were in good condition. My room was clean as a whistle, fresh linens and towels, no odors, very comfortable bed and pillows. This exceeded my expectations because there were some bad reviews. Breakfast was a little disappointing because there wasn't a lot of variety, but it was a weekday and not a lot of guests.
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 29일
I thank you for allowing us to make your stay nice. I am curious about the breakfast. We do have many options that are not required by our Brand, We have eggs meat sausage gravy biscuits, oatmeal, cereal, breads bagels waffles etc. But we are still happy you came.Thank you

6/10 - 괜찮아요

Inte

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for 7 nights week. At check in we were told there would be no daily housekeeping, but that we could request the room to be done at the front desk. When I asked after 4 days the message changed to there will be no housekeeping during your stay. To me this is weird.
2024년 4월에 7박 숙박함
답변 제공: gm 님, 2024년 4월 29일
I am not sure what you were told but we do offer housekeeping after 3 days if you are here more than 7. We may have not had the staff to clean your room that day but we definitely should have cleaned it. We do need a day in advance so that we have the staff to do it,

10/10 - 훌륭해요

Brittany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The night employee was super friendly and very helpful. The room was clean, comfortable bed, the pillows were a little weird (there were four couch pillows). PWhen we left the next morning it was an easy process. Overall it was a very plesant experience.
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 29일
I am so happy that your had a nice stay at the WyndhamI am sorry about the pillows, They are actually a standard size pillow we just tuck them in the case like that but if you undo them you can see. But I am happy everything else was good

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this hotel multiple times and each time it is clean, comfortable, and affordable. I will be coming back to Mechanicsburg for more job training later this year and I will be choosing to stay here again.
2024년 4월에 1박 숙박함
답변 제공: Denise GM 님, 2024년 4월 26일
JasonThank you so much. We love when our guest are happy and I am so glad that you were and will be returning.Have a wonderful weekend.

8/10 - 좋아요

Jim

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenient, pleasant, goo staff Lots of Highway traffic noise
2024년 4월에 2박 숙박함
답변 제공: Denise GM 님, 2024년 4월 26일
Thank you JimAlways happy to hear that our guest were happy. I hope to see you in the future.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Denise GM 님, 2024년 4월 26일
Thank you

10/10 - 훌륭해요

Trung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All very good…
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Thank you

6/10 - 괜찮아요

Jacob

좋아요: 청결 상태, 직원 및 서비스
The room was clean The bed was comfortable The room furnishings, were worn out long ago.
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 24일
Dear Jacob. I see that you did not like the furnishings but I will assure you this will be taken care of in the next year.

8/10 - 좋아요

Irene

Hotel is clean but business center is limited.
2024년 4월에 2박 숙박함
답변 제공: gm 님, 2024년 4월 23일
I am so sorry about business center, normally its open all day but I did notice a couple was in there the whole weekend for hrs. I would hope that wouldn't stop you from coming back to visit

2/10 - 너무 별로예요

Dale

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 24일
Dale,Please I would like to know why you rated us with that low score'I can not correct the issues if I am not aware of what they are. Please explain

6/10 - 괜찮아요

Ronald

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The location and grounds are very nice.The workmanship on the room makeover was not very professional and the overall appearance of the room was shabby.The walls are not soundproof and I could hear TV and conversation from nearby rooms leading to a bad night’s sleep
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 23일
I am sorry that you di not like your stay but the hotel is well taken care of. We are going in our rooms and doing all that needs done but because we are so busy we do not always get to some of the rooms. Thank you tho I hope you will give us another try.

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here every year for car event Excellent stay
2024년 4월에 3박 숙박함
답변 제공: gm 님, 2024년 4월 23일
Thank you so much for your response. Hope to see you again

4/10 - 별로예요

jennifer 님, auburn

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
No hot water for two days regardless of what time or day it was. Front desk said it was because the hotel was full. At 2am there was still no hot water. 5am no hot water, 9pm, no hot water. We received 1 towel for the bathroom upon check in. I asked for a few more towels at the desk. I was handed 1 more towel. Towels and sheets smelled like Indian food and oil.
2024년 4월에 3박 숙박함
답변 제공: gm 님, 2024년 4월 23일
I am so sorry one of our boilers went down and we could not get the part. I am sorry for this happening. I hope to get this fixed soon.

6/10 - 괜찮아요

Heather

2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 23일
Thank you

10/10 - 훌륭해요

Catherine

2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 22일
Thank you

6/10 - 괜찮아요

Jason

출장 여행, 가족 여행
별로예요: 직원 및 서비스
.nothing
2024년 4월에 2박 숙박함
답변 제공: GM Denise 님, 2024년 4월 18일
Thank you

8/10 - 좋아요

Luis

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It's acceptable
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 15일
Thank you

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM Denise 님, 2024년 4월 16일
Thank you

6/10 - 괜찮아요

Henna

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Thank you

4/10 - 별로예요

Paul

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room has a horrible smell of spoiled food. Our family could see a stain on the carpet that seemed to indicate the origins of the smell. Also, getting to the property at night was rather treacherous as the entrance from the pipestem road had no streetlights. We almost inadvertently went off roading - not good. In the end, you get what you pay for. I probably won’t go back to this property.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 15일
So sorry for the issues you had during your stay.I wish you would have brought this to our attention right away We could have moved your room. I will be checking into these issues. Here at the wingate we strive to make sure our guest are very happy with the stay.As for the directions and lighting to the property is very bad, we are working on this issue. Thank you for your stay and hope to have another chance.

6/10 - 괜찮아요

Charlene

출장 여행
Hot water wasn’t great. I had to run the water for several minutes to get warm water until about 7am. Then it seemed the hot water was working. The window shade handled were detached from the shades. There was a small trash can in the bathroom and that was the only trash can in a suite. There were two recycle bins in the room??? The gym has had broken equipment consistently for past few visits to the hotel. I only stay here for work. It would be great if the property used some of the green space around the property for a seating area.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 15일
I am really sorry for all the issues you have had. We will be updating soon. I hope then things will be better.

10/10 - 훌륭해요

Pedro C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, safe, good value: the three things I look for in an overnight stay.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 15일
thank You

10/10 - 훌륭해요

Candy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were traveling for a cheerleading competition and this was affordable with clean rooms and a Cracker Barrel within walking distance. Dinner was fantastic and we slept well
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 10일
We are so glad that you enjoyed your stay. We hope to have you back again

10/10 - 훌륭해요

Shiane

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great job
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 10일
Thank You for responding to our email. Hope to see you in near future

8/10 - 좋아요

MARJORY

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an overnight stay for my husband our dog and myself. This is a nice new hotel, we had a spacious room with a very comfortable bed. Saw a pool and gym. We would stay here again. My only criticism, as with many other hotels, is the unhealthy breakfast offered.
2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 10일
Thank you Marjory for responding to our survey. I am glad to hear that you enjoyed your stay, Not sure what you mean when saying not a healthy Breakfast since we do have gluten free options Almond milk, fruits and bagels. We also have wheat breads and few other options with our turkey meats and eggs. We would like your opinion on what you think would be a healthy meal since we actually have to follow our Brand standards, We would like to send this to Wyndham.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay overall. Got there around 10pm and pool was closed, despite hours listed saying open til 11. Didnt detract from our stay, and the breakfast was a lot better than most places. Would say here again
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 10일
Thank you and we are glad you enjoyed your stay. I will check into why pool was shut down early.

6/10 - 괜찮아요

Nicole

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
Upon our arrival, the gentleman was very nice and got us checked in quickly. We parked around the side to access the stairs and outdoors easily because we had our dogs. The first thing we noticed was that the side door was NOT locked. There was a key-card module, but it was inoperable and the door wasn't latched. When we got to our room, our second problem was that our bed had ZERO pillows. After being told that they didn't have any bed pillows (I think she just thought I wanted extra ones) and a 30-minute wait, she found me two brand-new ones to use. There was a large gap between the door and the floor so the light from the hallway shone and allowed more hall noise to enter our room. Lastly, our room handle was QUITE finicky. It took 4-5 times for the key card swipe to get it to unlock. Positives - there is a pool, hot tub, and workout room that we didn't utilize because we were only there for a night, but they looked good. The area around the building was quite sufficient for dog walks and bags were supplied to dispose of waste. The bed was comfortable.
답변 제공: gm 님, 2024년 4월 10일
I am truly sorry for the inconvenience you endured. Not sure what happened with the pillows in the room but will def. be checking the situation. I am glad the rest of your stay was comfortable.

4/10 - 별로예요

Fred

Didn't make it to the funeral today, because missed the connecting flight in Dallas, and they couldn't get me to my Destination in Mechanicsburg. SO I never made it to the hotel. Thanks, Fred
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Hello, not sure why you rated us a 2 when you never even arrived at our hotel. Please explain

4/10 - 별로예요

Yelitza

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 4일
Why the low score

8/10 - 좋아요

Jessica

2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Thank you

8/10 - 좋아요

Sara 님, Embrun

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Thank you for the score

8/10 - 좋아요

Jean Sebastien

2024년 3월에 1박 숙박함
답변 제공: Denise GM 님, 2024년 4월 15일
Thank You

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building and room were clean and the bed was comfortable. Breakfast was good, and the staff were pleasant. It was a little weird getting to it with the way our gps had us go. It took us near the addrress and stopped. So I'm glad it was light out when we arrived. But I think it was a very good value
2024년 3월에 1박 숙박함
답변 제공: Denise GM 님, 2024년 3월 19일
Dear James,I understand about the directions and I am so sorry. We are working on getting this corrected. I do hope you come back and hopefully this will be fixed.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean comfortable
2024년 3월에 1박 숙박함
답변 제공: Denise GM 님, 2024년 3월 19일
Thank you for responding to our survey. We love when our guest are happy so Thank You

2/10 - 너무 별로예요

Danielle

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had no hot water. The coffee maker in room was broken and the one in the lobby had lukewarm coffee. By 7:30 ok a Saturday, the entire breakfast was inedible (rotten bananas, stale bagels, rubbery eggs (far beyond normal for a hotel buffet). The staff was unresponsive to concerns.
2024년 3월에 1박 숙박함
답변 제공: Denise GM 님, 2024년 3월 19일
I am so sorry that you had so many issues with your stay. We do not normally get this kind of response especially on our Breakfast. How ever I have spoken to my employees about these issues so I hope things will be better if you decide to stay again.

10/10 - 훌륭해요

ilona

2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 4일
Thank you