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크라운 프로머네이드 멜버른 여행 후기

3.5 out of 5
크라운 프로머네이드 멜버른
Whiteman Street, 8, Melbourne, VIC

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 995개 이용 후기 중 740개" "
평점 8 - 좋아요. 995개 이용 후기 중 213개" "
평점 6 - 괜찮아요. 995개 이용 후기 중 34개" "
평점 4 - 별로예요. 995개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 995개 이용 후기 중 4개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location to walk most places, excellent service and rooms

8/10 - 좋아요

Benn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

8/10 - 좋아요

Jade Leah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything shops, restaurants, bars
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Keryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is perfect.
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, fantastic service, beautiful rooms
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place to stay, has everything you need on site. So glad we chose Crown!
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great and the views were amazing
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
The hotel is in a great location a short walk from the river with its plentiful bars and restaurants. The city centre is in easy walking distance. During our stay we spent 2 days at the Australian Open tennis and saw a Big Bash 20/20 cricket match at the MCG, these venues are 30 to 40 minute walks from the hotel along the Yarra river.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
gutes zentral gelegenes Hotel
Wir waren drei Nächte im Crown, hat uns dehr gefallen, auch kleiner Wellnessbereich macht sich gut. zentral gelegen.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome hotel and great staff
My wife and I had a lovely two nights here and will definitely go back

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Em 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Corner King Room - Not at all what is advertised.
We booked a Corner King room for our anniversary & were very disappointed when the room we were placed in looked nothing like what is advertised on the website. it was the exact layout of a standard room but on the corner of the building. felt very ripped off as the listing shows a corner room with curved windows. spoke with staff regarding this & they offered a free upgrade next time we stay, but to be honest. this was an expensive night as it is, so staying there again is probably not on the cards unless we stay mid week.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only stayed the one night great hotel all staff prompt with service and friendly.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
Really friendly staff very helpful, lovely rooms & accessible to events we attended Would defiantly come back

6/10 - 괜찮아요

Liz 님, Gippsland

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good location
Second stay at Promenade. Expected same corner king room but received a different one with different layout. Disappointing. Droning noise all night from air conditioning vents at Casino maybe? Difficult to sleep. Also bed linen is "noisy". Otherwise, lovely and clean and good location.

10/10 - 훌륭해요

Jo 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely overnighter
This is a lovely hotel close to the casino, restaurants, movie theatres and shops and very reasonably priced.

8/10 - 좋아요

Kez 님, Gippsland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location for our conference
Very friendly staff, room was nice, ordered breakfast in our room which had very generous portions.

10/10 - 훌륭해요

Julie 님, Shepparton Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable and in a great location
We often stay at the Promenade as we know it is very comfortable and staff are always very accommodating. The location is great, either dine at the Mesh or there are many other great restaurant's close by. We can't resist going to Crown Casino as the vibe there is always great. What more could you ask for!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
It was great defiantly will go back there, great location, easy to get to & from the city...the hub of all bars, clubs & most importantly the Food!

8/10 - 좋아요

neiji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
夜遊びに最適
結構安く予約できたので、コストパフォーマンスは非常によかったです。メルボルンの店が閉まるのが早いのでびっくりしましたが、クラウンカジノにも直結してるので夜まで遊べていいホテルです。

10/10 - 훌륭해요

Amila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crown Promande
It was wonderful, Great views

8/10 - 좋아요

Danielle L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with great amenities
Great place to stay in the city and handy to everthing. Tt was very clean and had great amenities

10/10 - 훌륭해요

sue 님, melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for attending function at the Palladium ac
Perfect for our attendance at a fiction at the Palladium which was across the road. Hotel staff friendly & efficient. Great view from our room. Car parking reasonably priced- $16.... a little way down the road though. Plenty of options for eating close by. Very happy overall. Than you

10/10 - 훌륭해요

Mary Teresa 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Promenade Hotel great stay
Great service by Hotel staff room was great and even got complimentary champagne chocolates.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

marcelle tuai 님, melbourne

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Very poor customer service
Hotel location is great and looks amazing but with very poor customer service it means I will never return. They do not accommodate for families at the pool area. We had an extremely rude, impatient person that clearly has no respect for customers.

10/10 - 훌륭해요

Duck 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mini honeymoon..
We got married in the morning, drove past the hotel, vallet parked the car, checked in, jumped in a cab and got to our reception.. We got back to the Promenade and we have our bags and a chilled bottle of champagne waiting in our room.. Next day we walked to great food places, bars, entertainment and watched the ANZAC day match.. This place was sensational.. Will be back again and again.. Thankyou to the friendly staff as well.. Cheers

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel.
Great hotel. The staff are always pleasant and helpful. Always clean and great pool and bar facilities close to all that is happening on Southbank.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Brett 님, Latrobe Valley, VIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location, Great reception.
An easy walk to Southbank venues, Reception staff were really helpful and accommodating.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great pool, but....
Comfortable looking on appearance, two nights here was pretty terrible - the air con wouldn't shut off, there's a constant fan in the bathroom and noise from the street (even on level 19) and the bed was old and hard... Needless to say I slept about 2 hours a night

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Worst staff ever encountered for large hotel.
You really need to teach ur staff to express some natural kindness, politeness & comfort towards travellers & guests staying at your hotel. My husband is Italian so naturally talks smiles & hellos everyone he passes, I don't do this unless they acknowledge me but he does it to everyone it's his culture his way. His kind & polite to everyone. U had maintance person on floor totally ignored him didn't hello smile respond or acknowledge him in anyway. Each day we saw cleaners for the rooms in the hallways not one out of the four we encountered responded or even just smiled at his friendly greeting towards them, either hello or good morning, they just totally ignored him. A man dressed in a suit with his crown silver name plaque clearly in place who u would expect to answer just as bad absolutely nothing no acknowledgement in anyway. Totally ignored once again. A staff member carrying 3 towels he said hello she ignored him, he turned as she kept walking and said good morning in a louder voice, she did not even look at him just kept walking. He said to me not every person who works here can be deaf. What's wrong that no one will speak to us? I complained about this at checkout that people especially staff should at least smile at us if they don't want to bother just a simple hello. The man said oh well we have a lot of foreign workers they might not speak English very well. I can not finish writing the rest of my complaint it won't let me!!!!

10/10 - 훌륭해요

Jane 님, C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location for tourists and great for locals
We had the best stay starting with the valet parking which is for 24 hours so good if you have to go to work in city. Checkin great that let me do it early as I was there early. Beds excellent gorgeous place.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay - thank you. Clean room. Friendly staff

10/10 - 훌륭해요

Claude 님, NOUMEA -- Nouvelle Calédonie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Situation géographique exceptionnelle.
Nous avons eu la chance d'avoir une chambre au 23 ième et dernier étage avec une vue exceptionnelle sur l'aquarium, la rivière Yarra et les immeuble du centre ville. Le personnel de l'hôtel a été très agréable et serviable. Nous ne parlons et ne comprenons l'anglais. Nous pensons que l'hôtel pourrait s'équiper de matériel informatique pouvant traduire plusieurs langues. Nous gardons un excellent souvenir de notre séjour.

8/10 - 좋아요

Rebecca 님, Chirnside

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very happy with this hotel

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Julie 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mid week stay
We were dining out in the city for a special occasion and chose to stay at Crown Promenade overnight in a King standard room. Upon our return from dinner, we were given a complementary bottle of sparkling wine on ice. A nice touch. The room was plenty big enough for our stay and we were fortunate enough to be given a room on the top floor with views to the city. We had a few pre dinner drinks in a quiet corner of their Tonic Bar at ground level. We found the staff to be courteous, friendly and helpful at both the bar and at reception. A welcoming smile goes a long way. The location is ideal, the room clean, bed comfortable and would stay here again.

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice apartment
Pleasant & comfortable room. Nice place. Need balconies for smokers but lol.

10/10 - 훌륭해요

PXOC 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over night business trip
We arrived at he hotel only to be advised they couldn't find our reservation. Luckily it was emailed and SMS text to my mobile. Apparently there was a glitch between Wotif where the booking was made and the hotel. The counter staff member was extremely polite and profession and handled without a hitch. He promptly booked us into our rooms with a view back onto Southbank. The Concierge guys were the most welcoming, helpful people I have come across in a long time.

6/10 - 괜찮아요

Simon 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스
Crown Promenade in Melbourne, fairly okay
Fairly okay overall as we thought it's closer to Crown casino but the Metropol should much newer than this one. The bathroom is just bad design especially the shower button is far from the water comes from. The fridge are all full of pre-served drinks and leave no room can put in self-serve stuff. All bottle water are chargeable unlike some hotels are complementary nowadays. The air-con is another bad, it's still the old fashion wheel-style without digital screen temperature control. The bedding is okay as we booked the twin bed which is enough for 2 adults& 2 kids. Overall is fine but will try Metropol or Crown Tower next time.

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Kim 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfect place to relax with excellent facilities
The staff could not have been more friendly and accommodating. The room was well appointed and close to the lift and ice machine as requested. Beautiful spacious room with great views. Will definitely stay here again.

10/10 - 훌륭해요

Sarah 님, Glasgow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Stayed for 3 nights and was upgraded to a Harbour View room. Great location overlooking Darling Harbour and ferries. Lots to see and do around the hotel. Would stay there again.

10/10 - 훌륭해요

Sarah 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Booked for colleague. No complaints = A+
Booked for colleague. No complaints = A+

10/10 - 훌륭해요

Linda 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location in southbank
Walk over to casino and close to restaurants and bars

6/10 - 괜찮아요

jane 님, melbourne

좋아요: 청결 상태
별로예요: 객실의 편안함
Great location if going out at crown or south bank
The rooms felt a bit standard, I was expecting them to be a bit more luxurious. The bathroom was really nice. The bed was old, sheets felt like a hospital. Flat sheet around base then a sheet in either side of doona once you jumped in everything untucked. I travel a lot for work and this room definitely was just average.