내부 입구

그레이트 서던 호텔 멜버른 여행 후기

3.5 out of 5
그레이트 서던 호텔 멜버른
44 Spencer Street, Melbourne, VIC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1213개 이용 후기 중 490개" "
평점 8 - 좋아요. 1213개 이용 후기 중 465개" "
평점 6 - 괜찮아요. 1213개 이용 후기 중 165개" "
평점 4 - 별로예요. 1213개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1213개 이용 후기 중 39개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

L

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Gil 님, 2023년 3월 19일
Hi L,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

10/10 - 훌륭해요

Colleen

Room was great plus friendly staff
2024년 5월에 3박 숙박함

8/10 - 좋아요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good overnight accommodation
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet Very walkable to where I needed to be Very affordable, although the parking was a bit pricey. I would stay there again.
2024년 5월에 2박 숙박함
답변 제공: Mike 님, 2024년 5월 10일
Hi Catherine,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

10/10 - 훌륭해요

graeme

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i travel by train and station very close and handy even to go football marvel and good transport around spencer street etc
2024년 5월에 4박 숙박함
답변 제공: Mike 님, 2024년 5월 8일
Hi Graeme,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

8/10 - 좋아요

Neville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Mike 님, 2024년 5월 9일
Hi Neville,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

10/10 - 훌륭해요

Druhan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and always willing to answer any questions that I had. The location was perfect and right in the heart of the CBD. Would highly recommend to anyone exploring Melbourne for the first time.
2024년 4월에 8박 숙박함
답변 제공: Mike 님, 2024년 5월 6일
Hi Druhan,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

8/10 - 좋아요

KAZUHIRO 님, Itabashi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
F1オーストラリアGPに家族で行きました。 立地はとても良いし、設備もまぁまぁなので、コスパ良いと思います。 2、3軒隣にリカーショップあります。レアステーキ(Rare)も200mくらい離れたとこにあり徒歩圏内です。何よりサザンクロス駅が近い。 館内は、エレベータ2機あり、移動はまずまず。4人部屋(キングベッド×2)なので手狭なのは置いといて、コンセントも多く、冷蔵庫もあり、電子レンジもある。シャワー室とトイレが一緒なのだけイマイチです。 1Fのレストランは夕食で利用しましたが、意外に良いです。美味しいし、賑やかで楽しいです。 リピートありです。
2024년 3월에 5박 숙박함
답변 제공: Mike 님, 2024년 5월 6일
Hi KAZUHIRO,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

8/10 - 좋아요

Upendra Isuru

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bathroom door was broken.
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 5월 3일
Dear Upendra,Thank you for bringing the broken door to our attention. We have informed the maintenance team about the issue, and they will fix it if necessary. We greatly appreciate your excellent rating, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
convenient to railway station
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 5월 2일
Dear Lorraine,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

8/10 - 좋아요

Prachi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay for a few nights in Melbourne. Walking distance from Southern Cross Railway station, located close to South bank and Melbourne central. Helpful staff.
2024년 4월에 4박 숙박함
답변 제공: Mike 님, 2024년 5월 1일
Hi Prachi,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

8/10 - 좋아요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was compact but had everything i needed for an overnight stay. Very clean close to Southern Cross Station for trains & intrastate buses.
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 5월 1일
Dear Lorraine,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

8/10 - 좋아요

Victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All ok
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 30일
Dear Victor,We, at The Great Southern Hotel Melbourne, would like to extend our warm gratitude for giving us a perfect score as a reflection of your satisfaction while staying in our hotel. Please do visit us again next time, whenever you are here in Melbourne.

6/10 - 괜찮아요

Tyler

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Mike 님, 2024년 4월 30일
Hi Tyler,Thank you for taking the time to share your feedback on your recent stay and would love to learn more about the specific aspects of our service that may have fallen short of your expectations. Your detailed insights will aid us in enhancing our guest experience. We value your contribution and hope to welcome you back for an improved stay. Have a wonderful day!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 30일
Hi Peter,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 30일
Hi Karen,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

6/10 - 괜찮아요

Kylie

Unfortuntely room wasnt cleaned properly. Breakfast was average at best.
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 26일
Dear Kylie,We would like to reassure you that we have addressed your concerns to our housekeeping staff to inspect your room and, if required, conduct a spring cleaning procedure, emphasizing the importance of preparing all rooms for guest arrival in response to your feedback. Thank you for letting us know, and have a great day!

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Mike 님, 2024년 4월 26일
Hi Louise,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

8/10 - 좋아요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and central cheap clean accommodation.
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 23일
Dear Phillip,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

8/10 - 좋아요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a easy place to go to the footy and shopping .
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 22일
Hi John,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.

10/10 - 훌륭해요

Gulliver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and shopping
2024년 4월에 4박 숙박함
답변 제공: Mike 님, 2024년 4월 18일
Hi Gulliver,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

8/10 - 좋아요

Beverly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at reception, housekeeping and in dining area were all courteous and happy to assist. The only drawback was lack of window in the room.
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 16일
Dear Beverly,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

4/10 - 별로예요

Brad

2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 5월 6일
Hi Brad,Thank you for giving us a score following your recent stay with us. However, it seems like you were not fully satisfied with your experience. It would be helpful for us if you could elaborate on which part of our service you think we need to improve. Your insights are valuable to us. Thank you again, and have a great day!

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 15일
Dear Colleen,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Southern Cross Station. Easy walking to DFO and Marvel Stadium. Convenient dining options within the facility. Clean, friendly staff. Will definitely stay when next in Melbourne.
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 15일
Hi Dawn,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

10/10 - 훌륭해요

Allan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well appointed, clean, friendly .
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 12일
Hi Allan,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

10/10 - 훌륭해요

Estha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great, the property was great, reception and staff were great. Most of all, the location was great - close to all I required.
2024년 4월에 5박 숙박함
답변 제공: Mike 님, 2024년 4월 11일
Dear Estha,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.

6/10 - 괜찮아요

KIYOTAKA 님, oriono sumiyoshi osaka

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
フロントの対応がムカついた
2024년 4월에 4박 숙박함
답변 제공: Mike 님, 2024년 4월 11일
Dear KIYOTAKA,Our sincere apologies; however, if you were mishandled by one of our staff, we will look into this matter right away. We hope to welcome you back again to our hotel soon. Have a great day!

6/10 - 괜찮아요

Carol

좋아요: 청결 상태, 직원 및 서비스
I didn’t like that my room was on the 100 level and i had to carry a heavy case down about 9 stairs. Probably my fault as i just asked for a room and took what i was given
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 11일
Hi Carol,Thank you for staying with us. Please be informed that our front office team is available around the clock to assist you with any concerns you may have during your stay. We appreciate your feedback. Have a great day!

8/10 - 좋아요

Paige 님, Gunnedah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Mike 님, 2024년 4월 11일
Dear Paige,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

8/10 - 좋아요

Kaye

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 9일
Dear Kaye,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

10/10 - 훌륭해요

Jenny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for an overnight FIFO for a gig. Great location, walking distance to Southern cross station and trams. Staff really nice and helpful
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 8일
Dear Jenny,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

10/10 - 훌륭해요

Arvid

2024년 2월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 8일
Dear Arvid,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So close to Southern Cross station and trams. My room was quiet and had what I needed. Just basically slept there as I was out during the days.
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 8일
Dear Joanne,We, at The Great Southern Hotel Melbourne, would like to extend our warm gratitude for giving us a perfect score as a reflection of your satisfaction while staying in our hotel. Please do visit us again next time, whenever you are here in Melbourne.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 4일
Dear Brian,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

10/10 - 훌륭해요

Gurinder

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 3일
Dear Gurinder,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

8/10 - 좋아요

Hub

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was okee
2024년 3월에 3박 숙박함
답변 제공: Kaye 님, 2024년 4월 2일
Dear Hub,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

10/10 - 훌륭해요

alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i like staying there as central/re public transport and older building hotel so usauly fair prices i can afford as on agedpension etc
2024년 3월에 4박 숙박함
답변 제공: Kaye 님, 2024년 4월 2일
Dear Alan,Thank you for sharing your feedback. We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.Kind regards,KayeThe Great Southern Hotel Management

8/10 - 좋아요

David

2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 22일
Dear David,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

8/10 - 좋아요

JUNKO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
サザンクロス駅の近くのホテルで、ロケーションが非常に良い。
2024년 3월에 1박 숙박함
답변 제공: Kaye 님, 2024년 4월 2일
Dear Junko,Thank you for your great feedback. We are looking forward to your next visit.Kind regards,KayeThe Great Southern Hotel

10/10 - 훌륭해요

Kirsti Sunde

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NIce stay for both location and the hotel itself:)
2024년 3월에 3박 숙박함
답변 제공: Kaye 님, 2024년 4월 2일
Dear Kirsti Sunde,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Kind regards,KayeThe Great Southern Hotel Management

10/10 - 훌륭해요

Vera

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location staff very pleasant and room very clean. Stayed two nights and thoroughly enjoyed my stay.
2024년 3월에 2박 숙박함
답변 제공: Kaye 님, 2024년 4월 2일
Dear Vera,Thank you so much for taking the time to rate us. We hope to have you back with us soon!Kind regards,KayeThe Great Southern Hotel Management

10/10 - 훌륭해요

Gaye

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great position to everything.
2024년 3월에 1박 숙박함
답변 제공: Kaye 님, 2024년 4월 2일
Dear Gaye,Your positive comments brightened our day! We strive to deliver exceptional experiences, and your contentment confirms that we're headed in the right direction. We can't wait to see you again and hopefully surpass your expectations.Kind regards,KayeThe Great Southern Hotel Management

10/10 - 훌륭해요

Charlie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a safe, quiet place. Had an enjoyable stay. Thank you
2024년 3월에 1박 숙박함
답변 제공: Kaye 님, 2024년 4월 2일
Dear Charlie,We are glad to have you as our guest. Thank you for your kind words. Please do not hesitate to visit us again next time. Kind regards,KayeThe Great Southern Hotel Management

10/10 - 훌륭해요

Codey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 3월 28일
Dear Codey,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

10/10 - 훌륭해요

brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great restaurant
2024년 3월에 2박 숙박함
답변 제공: Mike 님, 2024년 3월 26일
Hi Brian,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

8/10 - 좋아요

Jean 님, Cronulla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value Good breakfastConvenient for train , tram and river
2024년 3월에 4박 숙박함
답변 제공: Mike 님, 2024년 3월 25일
Hi Jean,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

10/10 - 훌륭해요

Prof Peter 님, Ringwood North

2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 15일
Dear Prof Peter,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

10/10 - 훌륭해요

richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is very convenient to the train station and Skybus, has friendly staff and a good breakfast
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 3월 22일
Dear Richard,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.

8/10 - 좋아요

Steve

2024년 3월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 11일
Dear Steve,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!