외관

파크로열 멜버른 에어포트 여행 후기

4.5 out of 5
파크로열 멜버른 에어포트
Arrival Drive, Melbourne Airport, VIC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1062개 이용 후기 중 524개" "
평점 8 - 좋아요. 1062개 이용 후기 중 274개" "
평점 6 - 괜찮아요. 1062개 이용 후기 중 136개" "
평점 4 - 별로예요. 1062개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1062개 이용 후기 중 48개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

KOJI

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Kevin

좋아요: 직원 및 서비스
Outrageously overpriced.
2024년 3월에 1박 숙박함
답변 제공: Park Royal MELBOURNE AIRPORT 님, 2024년 3월 25일
Dear Kevin, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport.It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

HIROYUKI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 26일
Dear Hiroyuki, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Bob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the terminal, very expensive.
2024년 3월에 1박 숙박함
답변 제공: Park Royal MELBOURNE AIRPORT 님, 2024년 3월 25일
Dear Bob, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport.We are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

6/10 - 괜찮아요

rhonda 님, Mandurah

Not what it used to be. We were on the airport side for the first time. It was noisy you can hear the aircraft and the walls are thin. Doors banging all night, some kids were screaming and jumping probably off the bed. Toilet was leaking all night and tap fell off every time when we used the sink, reception one woman very rude, the trainee made up for that. We sat there now and then but it’s list it’s farm for us now.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스
Unfortunately dining was expensive and not great, maybe due to renovations.
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 19일
Dear Andrew, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Matt was ever so helpful with my unexpected request at check in. The amenities in the room were a delightful surprise and breakfast buffet is top rate
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 19일
Dear Melanie, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on Matt. Rest assured I will convey your compliments to him. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my preferred hotel for traveling through Melbourne Airport.
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 17일
Dear Jeanette, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Lisa

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 19일
Dear Lisa, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Gerard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and efficient service. Would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 17일
Dear Gerard, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 17일
Dear Julie, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Giovanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is some work going on at the hotel but it did not interfere with our stay
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 11일
Dear Giovanna, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good place convient
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 13일
Dear Kevin, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I love this property and when the restaurant reopens it will be much better
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 11일
Dear Tracey, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 6일
Dear Robert, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. I was pleased to note that you enjoyed your stay with us. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

4/10 - 별로예요

Tim

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dining options limited and expensive for what was on offer. Only one bath towel between two people.
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 5일
Dear Tim, Thank you very much for taking the time to complete our online guest survey following your recent stay at PARKROYAL Melbourne Airport. We sincerely regret the inconvenience and disappointment caused during your stay. Please be assured we are addressing your comments to prevent any such repetition in the future for your best interest.Thank you once again for your time and we all hope to have the pleasure of welcoming you back in the not too distant future. Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is currently undergoing pretty major refurbishment work so I can't really give them an "excellent" rating for conditon & facilities. Other than this, I cannot fault the hotel, I chose it for convenience as it's connected to T2. I had a cancelled flight at 1am so came over here without a booking. Derby checked me in and was very empathetic of my situation, she had a lovely manner. After a few hours sleep I got an email telling me I wouldn't be travelling until the following day so the front desk staff were once again very helpful with extending my booking and keeping me in the same room. I would definitely stay here again, much better service than Etihad airlines !!!
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 5일
Dear Karen, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It works great for early or late flight connections. Just walk to the terminal via a connecting pedestrian skybridge. Nice rooms as well.
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 4일
Dear Louis, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

6/10 - 괜찮아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Undergoing renos, so no restaurant to speak of
2024년 3월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 4일
Dear Rachel, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. I was pleased to note that you enjoyed your stay with us. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Finnian

2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 3월 4일
Dear Finnian,Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Melinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buffet was very good.
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 29일
Dear Melinda, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Yohei

2024년 2월에 1박 숙박함
답변 제공: Park Royal MELBOURNE AIRPORT 님, 2024년 3월 25일
Dear Yohei, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. I was pleased to note that you enjoyed your stay with us. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

2/10 - 너무 별로예요

karla

2024년 2월에 1박 숙박함
답변 제공: Park Royal MELBOURNE AIRPORT 님, 2024년 3월 25일
Dear Karla, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Hugh 님, Birmingham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 25일
Dear Hugh, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Nevenka

2024년 1월에 1박 숙박함
답변 제공: Park Royal MELBOURNE AIRPORT 님, 2024년 3월 25일
Dear Nevenka, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

6/10 - 괜찮아요

kazuo

2024년 2월에 1박 숙박함
답변 제공: Park Royal MELBOURNE AIRPORT 님, 2024년 3월 25일
Dear Kazuo,Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. I was pleased to note that you enjoyed your stay with us. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

John 님, Provo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely easy to walk from terminal. Great room with large TV and excellent shower. Very satisfied
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 19일
Dear John, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Troy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property with clean updated rooms right across from Terminal 2 for a short walk to your International flight
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 19일
Dear Troy, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

4/10 - 별로예요

Jon

Long time waiting at checkin. Given room key that didn’t work and had to return for copy. Key worked but room occupied by couple and had to return for another room.
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 14일
Dear Jon, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. I would like to apologise for this lack of customer service and attention to detail and thank you for highlighting this concern. It is through your continuous feedback, that we can objectively review the facilities and services we provide to ensure we meet your expectations. I have forwarded this response to the respective manager to investigate further and act accordingly. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Lyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The convenience for the airport is a huge plus and the use of the health and fitness centre with pool, jacuzzi, sauna, gym etc is such an added bonus.
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 14일
Dear Lyn, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

MINMING 님, HIRATSUKA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
快適な空間です。
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 14일
Dear Minming, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Marcel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was ok especially when you arrive late at the airport after a long trip .
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 12일
Dear Marcel, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Christine 님, Eltham North

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff are amazing and very helpful
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 12일
Dear Christine, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 12일
Dear Holly, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Edmund

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy walk right into the airport
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 12일
Dear Edmund, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Rawal

가족 여행
Overall its a good experience
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 12일
Dear Rawal, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Kerryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close for airport arrivals and departures
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 12일
Dear Kerryn, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for the interstate traveller
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 7일
Dear Daniel, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Ron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a nice property if you need to overnight by the airport. Very quiet, nice rooms. Kind of pricey.
2024년 1월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 5일
Dear Ron, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Richard 님, Durham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Can walk from airport terminal directly to hotel with luggage carts - rental car desks in lower level of hotel
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 5일
Dear Richard, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Aliya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it !!!!!
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 5일
Dear Aliya, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Karen

2024년 2월에 1박 숙박함
답변 제공: Park Royal MELBOURNE AIRPORT 님, 2024년 3월 25일
Dear Karen, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. I was pleased to note that you enjoyed your stay with us. It is through your continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Rebecca 님, Bellerive

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with very well appointed rooms. Was a great place to stop after a long flight for a luxurious shower and sleep. Love how there is a bath as well. Room has everything you could think of. I didn't want to leave!
2024년 2월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 5일
Dear Rebecca, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Cherie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great and easy checkin. Pool wasn’t avail and had a leak. Nice and clean-
2024년 1월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 2일
Dear Cherie, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

6/10 - 괜찮아요

Suzanne

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Best location for flying out/ in, close by. Clean: robes, slippers, basic toiletries provided. Food is average from the bar area. Breakfast buffet/ coffee - poor.
2024년 1월에 1박 숙박함
답변 제공: Jess Mix 님, 2024년 1월 29일
Dear Suzanne,Thank you very much for taking the time to complete our online guest survey following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. However, I have noted your comments. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests’ best interest. Thank you once again for your feedback and we all hope to have the pleasure of welcoming you back in the not too distant future.Simply Yours, Jessica MixHotel Duty Manager PARKROYAL Melbourne Airport

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You will not find a more convenient hotel option. When my flight was cancelled and I was stranded, I considered saving a few dollars and catching an Uber to a cheaper hotel farther away. I’m so glad I didn’t. My hotel room was an oasis on a stressful day with every need and comfort taken into consideration. I had to remind myself that I wasn’t there on purpose because it started to feel like a treat.
2024년 1월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 1월 29일
Dear Carolyn, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

Rina 님, Churchill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 1월 29일
Dear Rina, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Elena

가족 여행
좋아요: 청결 상태
Across from the airport.
2023년 12월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 1월 25일
Dear Elena, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

10/10 - 훌륭해요

TOBY

2024년 1월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 2월 12일
Dear Toby, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport

8/10 - 좋아요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The closest hotel in walking distance to the airport by covered walkway. Check in was friendly and efficient, with the reception staff explaining meal options. Renovation work is currently underway for the restaurant, so only a buffet was available or al la carte in the bar area. We chose the buffet and thought it was good value for the quality of the food. Limited options but we easily found dishes we enjoyed, particularly the roast lamb and jus with mashed truffle potato and roasted vegetables. Our room had a view of the runway, which is an upgrade from the standard room, which unfortunately had sold out when we booked. I don't see the value in the upgrade for us. The room however was clean and comfortable, with a sofa to sit on. My fussy husband enjoyed our stay and commented the minimal extra cost for this hotel was worth it for the convenience and quality meal, compared to another nearby hotel we've previously used.
2023년 12월에 1박 숙박함
답변 제공: PARKROYAL Melbourne Airport 님, 2024년 1월 22일
Dear Helen, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport