객실 내 금고, 각각 다른 스타일의 인테리어, 책상, 암막 커튼

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 540개 이용 후기 중 321개" "
평점 8 - 좋아요. 540개 이용 후기 중 172개" "
평점 6 - 괜찮아요. 540개 이용 후기 중 33개" "
평점 4 - 별로예요. 540개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 540개 이용 후기 중 5개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay!
The officer was very helpful and nice. The room was great and clean. I really liked the stay. There are lots of shops nearby.
2018년 12월에 1박 숙박함
답변 제공: Wati R 님, 2019년 1월 7일
Thank for the great feedback. We hope to welcome you back at Quest Werribee in the near future.

10/10 - 훌륭해요

Bede

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fine
2024년 1월에 4박 숙박함
답변 제공: Karn 님, 2024년 4월 5일
Dear Bede, Thank you for taking the time to share your feedback with us. We are glad to hear that your stay was satisfactory. Your input is important to us, and we will continue to strive to provide excellent service to all our guests.If there is anything specific you feel we could improve upon, please do not hesitate to let us know. We appreciate your business and hope to welcome you back for an even better experience in the future. Warm regards, Karn KapurCluster Operations Manager

4/10 - 별로예요

John

연인과의 여행, 출장 여행
These comments relate to Unit 308B, at Werribee Quest, from which we departed on the morning of 8/03/2024. No dishwasher logically means we had to wash our own dishes. The placement of the microwave oven cabinet at shoulder height above the kitchen sink resulted in me knocking my head against the cabinet about 5 or 6 times whilst washing the dishes. Really, the positioning of the microwave oven cabinet in this location is quite ridiculous. Also, the bottom hinge of the glass shower door was broken or somehow compromised, to the extent that the shower door would not stay shut, which resulted in water escaping onto the floor of the bathroom. Fortunately I had not placed the shower mat down at this stage.
2024년 3월에 2박 숙박함
답변 제공: Karn 님, 2024년 3월 11일
Dear John,We thank you for your feedback and your comments are duly noted and appreciated.Your experience has been shared with the relevant departments for review and action.Sincerely,Karn KapurCluster Operations Manager

10/10 - 훌륭해요

Phillip

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, Coles/Liquorland opposite, Woolies/BWS 500 m away. Spoilt for choice with food outlets although well equipped kitchenette to prepare own meal
2024년 3월에 1박 숙박함
답변 제공: Karn 님, 2024년 3월 6일
Dear Phillip,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

8/10 - 좋아요

Hari Prasad

2024년 1월에 3박 숙박함
답변 제공: Karn 님, 2024년 1월 25일
Dear Hari,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

8/10 - 좋아요

Adeline

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location if you need to be in/around Werribee with comfortable room, free parking and shops/restaurants within walking distance
2024년 1월에 1박 숙박함
답변 제공: Karn 님, 2024년 1월 25일
Dear Adeline,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

6/10 - 괜찮아요

Megan

2024년 1월에 1박 숙박함
답변 제공: Karn 님, 2024년 1월 25일
Dear Megan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 - 훌륭해요

Kok Keong

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staff is friendly
2023년 12월에 1박 숙박함
답변 제공: Karn 님, 2023년 12월 26일
Dear Kok Keong,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

4/10 - 별로예요

Agnes

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient everything is just around the corner like grocery, eating places and super market Coles very handy What I don't like is the hotel could not find the phone to call reception, than the tv only on for 30 mins to 1 hr than automatic keep turning off. The staff could not find anything wrong with it. most of all during the night the aircon went wrong water was leaking to the carpet all night
2023년 12월에 6박 숙박함
답변 제공: Karn 님, 2023년 12월 22일
Dear Agnes,We thank you for your feedback and your comments are duly noted and appreciated.Your experience has been shared with the relevant departments for review and action.Sincerely,Karn KapurCluster Operations Manager

6/10 - 괜찮아요

Joanne

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We booked for 5 guests but had to ask for an extra bed to be set up. The TV wouldn't work and asked 2 times to have it looked at only to be told they were too busy. The TV was never attended to.
2023년 11월에 2박 숙박함
답변 제공: Karn 님, 2023년 12월 6일
Dear Joanne,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Karn KapurCluster Operations Manager

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great apartment
Spacious, clean and modern. Had everything we needed for a comfortable stay. Restaurants all within easy walking distance. Check-in/out was quick and easy.
2023년 11월에 1박 숙박함
답변 제공: Karn 님, 2023년 12월 6일
Dear Martin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 - 훌륭해요

Hayley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Karn 님, 2023년 11월 29일
Dear Hayley,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was spacious and clean. Staff on reception very helpful and friendly. A lot of eateries within walking distance. Must be an ambulance station nearby as there were many sirens going through the night and next morning.
2023년 11월에 2박 숙박함
답변 제공: Quest Werribee Team 님, 2023년 11월 22일
Dear Kelly,Thank you for choosing Quest Werribee for your stay and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed a spacious and clean room during your stay. It's wonderful to know that our reception staff made a positive impression with their helpful and friendly service.We understand the importance of a convenient location, and we're pleased that you found a variety of eateries within walking distance. We strive to provide our guests with a comfortable and enjoyable experience.We apologize for any disturbances caused by sirens during the night and the next morning. While we cannot control external factors, we appreciate your understanding and patience. If there's anything else we can do to enhance your future stays or if you have any specific preferences, please feel free to let us know.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another pleasant experience.Warm regards,

10/10 - 훌륭해요

Jaycob

2023년 11월에 1박 숙박함
답변 제공: Karn 님, 2023년 12월 11일
Dear Jaycob,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

8/10 - 좋아요

Kylie

좋아요: 청결 상태, 객실의 편안함
Relaxing time
Room was very clean and comfortable but the bed was not that comfortable. Staff very friendly. Location is great. Walking distance to shops, pubs and cafes.
2023년 10월에 1박 숙박함
답변 제공: Karn 님, 2023년 11월 3일
Dear Kylie,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 - 훌륭해요

Naomi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff were very friendly. Room was comfortable and undercover parking included. Close to shops & restaurants.
2023년 9월에 2박 숙박함
답변 제공: Karn 님, 2023년 11월 3일
Dear Naomi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 - 훌륭해요

Rebecca

2023년 9월에 1박 숙박함
답변 제공: Karn 님, 2023년 11월 3일
Dear Rebecca,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
This property is very comfortable, quiet and clean. The only two issues i had was the bedframe was made from timber and steel and you needed to be careful you didnt bump into it, could receive a bruise if you weren't careful and the bathroom was way too small
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ashley

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 8월에 1박 숙박함
답변 제공: Quest Werribee Team 님, 2023년 8월 14일
Dear Ashley,Thank you for choosing Quest Werribee for your stay.We greatly appreciate your choice to stay at Quest Werribee and for sharing your valuable feedback. Your perfect rating of 5 out of 5 warms our hearts. We are delighted that your overall experience with us was enjoyable. We look forward to seeing you again when you are in the area.Regards

8/10 - 좋아요

Rosemary

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room. Will definitely stay there again
2023년 8월에 1박 숙박함
답변 제공: Quest Werribee Team 님, 2023년 8월 14일
Dear Rosemary,Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you enjoyed your time in our lovely room. Your satisfaction is our top priority, and we're delighted to know that we've succeeded in making your stay a memorable one.We can't wait to welcome you back for another wonderful experience. Feel free to reach out to us whenever you're ready to book your next stay. Regards

2/10 - 너무 별로예요

Priscilla-Rose

별로예요: 숙박 시설 상태 및 시설
We had to call room service over 3 times for the tv not working and the air con
2023년 8월에 1박 숙박함
답변 제공: Quest Werribee Team 님, 2023년 8월 4일
Dear Priscilla,We appreciate you choosing Quest Werribee for your recent stay and taking the time to share your feedback. We apologize for the inconvenience you faced with the TV and air conditioning during your visit.Please accept our sincere apologies for the challenges you encountered. Your comfort is of paramount importance to us, and we regret any disruption this may have caused to your experience. We have reviewed your comments with our team to ensure that such issues are promptly addressed in the future.We value your input and thank you for bringing these matters to our attention. Should your travels bring you back to the area, we would welcome the opportunity to provide you with a more seamless and enjoyable stay. Warm regards,

10/10 - 훌륭해요

Vicki

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All necessary amenities, equipment and comfortable beds were provided. Much appreciated.
2023년 6월에 1박 숙박함
답변 제공: Juanita 님, 2023년 6월 22일
Dear Vicki,Thank you for your feedback about your stay at Quest Werribee. I'm thrilled that we were able to make your overall stay so comfortable. I will be sure to pass on your kind words to the team.We look forward to welcoming you back to Quest Apartments Hotels soon.Kind Regards,Juanita MeredithFront Office Team LeaderQuest Werribee

10/10 - 훌륭해요

Michele

좋아요: 청결 상태
Great location
2023년 4월에 7박 숙박함
답변 제공: Callum - Operations 님, 2023년 5월 11일
Dear Michele,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum Dickson Operations ManagerQuest Werribee

10/10 - 훌륭해요

Leanne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly receptionist made us very welcome.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Terry

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 객실의 편안함
Very comfortable stay
We stayed overnight after catching up with a few old friends in the area, as we are from Echuca.
2023년 3월에 1박 숙박함
답변 제공: Callum - Ops 님, 2023년 4월 4일
Dear Trevor,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum Dickson Operations ManagerQuest Werribee

8/10 - 좋아요

Karmen

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Leanne

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Anthony

2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Ricky

출장 여행
2023년 2월에 1박 숙박함

8/10 - 좋아요

Harjas

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
overall is neat n clean
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Brendan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 3박 숙박함

8/10 - 좋아요

Tammy

2023년 1월에 1박 숙박함

8/10 - 좋아요

shaun

좋아요: 청결 상태, 편의 시설/서비스
답변 제공: Quest Werribee Team 님, 2023년 11월 22일
Hello Shaun,Thank you for choosing Quest Werribee for your stay and taking the time to rate the property.We look forward to seeing you again, when you are in the area.Regards

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in process was seamless. The room was clean with lots of space to allow for a working set up. I would definitely return to this hotel if I come back to Werribee.
답변 제공: Lito 님, 2023년 1월 19일
Dear Matthew,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the overall experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Lito SinsonFront Office Team Leader

10/10 - 훌륭해요

Sue

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

debbie

가족 여행
좋아요: 청결 상태
Very polite and friendly staff, car parking was great
답변 제공: Lito 님, 2023년 1월 19일
Dear debbie,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the overall experience with the positive staff encounter and car parking. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Lito SinsonFront Office Team Leader

8/10 - 좋아요

Alan

연인과의 여행
Very accessible by car, safe parking and quiet atmosphere.

10/10 - 훌륭해요

Pankaj

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Tracey

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed one night but had a lovely stay and would happily do it again. 😊
답변 제공: Lito - FO Team Leader 님, 2022년 12월 21일
Hi Tracey,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the overall experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon.

10/10 - 훌륭해요

Max

2022년 12월에 1박 숙박함

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything otherwise clean and tidy
2022년 12월에 1박 숙박함
답변 제공: Lito - FO Team Leader 님, 2022년 12월 21일
Dear Paul,Thank you for choosing to stay at Quest Werribee. We appreciate you taking the time to share your feedback.I am pleased that liked our location. We value your feedback very much which help us continually improve. We hope to see you again at Quest Apartment Hotels soon.

8/10 - 좋아요

Kayne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean bed
2022년 12월에 1박 숙박함

8/10 - 좋아요

Steven

좋아요: 청결 상태, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Leanne 님, Melbourne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access from the car park and the room was a really good size, much bigger than I expected.
2022년 11월에 1박 숙박함

8/10 - 좋아요

Leanne

출장 여행
좋아요: 청결 상태
Easy to find .. good parking
2022년 10월에 1박 숙박함
답변 제공: Callum - Ops 님, 2022년 10월 19일
Dear Leanne,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful rating to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum DicksonOperations Manager Quest Werribee

8/10 - 좋아요

Jade

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean, secure apartments. Thoroughly enjoyed our stay.
2022년 10월에 1박 숙박함
답변 제공: Callum - Ops 님, 2022년 10월 19일
Dear Jade,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful rating to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum DicksonOperations Manager Quest Werribee

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice friendly welcome on arrival. Room was perfect.
2022년 10월에 1박 숙박함
답변 제공: Callum - Ops 님, 2022년 10월 19일
Dear Angela,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful rating to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum DicksonOperations Manager Quest Werribee

8/10 - 좋아요

Lorrey

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The shower needs a good scrub. Orange soap scum very evident in the tile grouting. Walking distance to pubs, cafes and restaurants.
2022년 10월에 1박 숙박함
답변 제공: Callum - Ops 님, 2022년 10월 19일
Dear Lorrey,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful rating to the team and be sure to address the housekeeping team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum DicksonOperations Manager Quest Werribee