표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1002개 이용 후기 중 484개" "
10 - 훌륭해요
484
평점 8 - 좋아요. 1002개 이용 후기 중 334개" "
8 - 좋아요
334
평점 6 - 괜찮아요. 1002개 이용 후기 중 109개" "
6 - 괜찮아요
109
평점 4 - 별로예요. 1002개 이용 후기 중 49개" "
4 - 별로예요
49
평점 2 - 너무 별로예요. 1002개 이용 후기 중 26개" "
2 - 너무 별로예요
26
9.0/10
청결 상태
8.8/10
직원 및 서비스
8.4/10
편의 시설/서비스
8.6/10
숙박 시설 상태 및 시설
8.6/10
친환경
이용 후기
8/10 - 좋아요
Aekyung
단체 여행
2020년 1월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
뚜벅이들에게 최고~
위치가 최고입니다~ 바로 앞에 역도 있고 트램만 타면 여기저기 잘 갈 수 있어요! 뚜벅이들에게 최고입니다 ㅜㅠ
Aekyung
2019년 12월에 4박 숙박함
답변 제공: Zac Robertson 님, 2020년 1월 26일
Hi Aekyung,
Thanks for taking the time to leave your review,
I'm really pleased to hear you were able to make the most of our fantastic location.
We hope to welcome you back again soon.
Warm Regards,
Zac Robertson | Duty Manager
10/10 - 훌륭해요
SONGHEE
단체 여행
2020년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한국인 꼭 가세요!
카페거리나 빅토리아마켓, 성당 등 다양한 명소나 가고싶은 곳이 멀지않아 좋았구요 무엇보다 이쁜 플린더스역이 바로 앞에 있어 좋았습니다. 근처에 한인마트도있고 서브웨이,맥도날드,포(쌀국수집) 등 먹거리도 가까워 좋구요. 숙소내부도 깔끔하고 하우스키핑 잘해주시고, 화장실도 좋습니다. 다만 실내화가 없으니 슬리퍼챙겨 가시면 좋습니다.
SONGHEE
2019년 12월에 4박 숙박함
답변 제공: Zac Robertson 님, 2020년 1월 26일
Hi Songhee,
Thanks for your review, we really appreciate. I'm glad to hear you were able to take advantage of our amazing location. We do have slippers in our Deluxe Rooms and can highly recommend giving the room upgrade a try on your next stay.
We hope to see you again soon.
Warm Regards,
Zac Robertson | Duty Manager
10/10 - 훌륭해요
HyunCheol
2019년 12월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치좋고 쾌적한 호텔
위치 좋았고, 청결 및 안락함 만족합니다.
저렴한 방이라 그런지 뷰는 전혀 없었습니다.
HyunCheol
2019년 12월에 2박 숙박함
답변 제공: Anne 님, 2019년 12월 23일
Good Evening,
Thank you for your 10 star review of Rendezvous Melbourne. I am so glad to hear you enjoyed your stay.
Warm Regards
Anne Hinton - Duty Manager
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2019년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 숙박시설.
역과 가까이 있고 각종 음식점과 마트가 옆에 있어 쇼핑이 편리합니다. 가격도 적당하고 멜버른 중심가에 있어 아주 좋습니다.
실제 이용하신 고객
2019년 11월에 11박 숙박함
답변 제공: Dixon 님, 2019년 11월 28일
Dear anonymous,
Thank you so much for your review. We are pleased to hear we met your expectations.
Here at Rendezvous Hotel Melbourne, we pride ourselves on our excellent location. So we are glad to hear that you were satisfied with the convenience of it.
We look forward to having you stay with us again in the near future.
Kind regards,
Dixon
Front office supervisor
8/10 - 좋아요
Dowoo
출장 여행
2019년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조금 좁긴한데 깔끔하고 서비스도 괜찮았습니다
Dowoo
2019년 11월에 11박 숙박함
답변 제공: Dixon 님, 2019년 11월 28일
Dear Dowoo,
As a part of the heritage listed building, all our rooms are different in terms of the configuration and sizing. Thus, if you plan to stay with us again in future, do contact our reservation team prior your booking so we can further allocate you a room according to your preference and occasion as well that best suits you.
6/10 - 괜찮아요
Hope
연인과의 여행
2024년 5월 25일
좋아요: 직원 및 서비스, 편의 시설/서비스
Our room was tiny. The design of the layout made it feel like a shoe box. No room for a bag. Had to open it on the bed/in the walkway. Room advertised with a view which it shouldn't be, you can't call that a view, especially compared to other hotels in Melbourne that actually have views. When i called the front desk to check we had the right room she said yes and that the other rooms look at concrete walls of neighbouring builings. So the bar is low! More like a small window with an obstructed "view".The window was also so grubby you could hardly see out of it. The staff we amazing and the lobby and bar great but accommodation too tiny. We ended up shortening the stay and booking elsewhere
Hope
2024년 3월에 3박 숙박함
6/10 - 괜찮아요
Peter
연인과의 여행
2024년 5월 24일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We love the hotel desgn and location.
Unfortunately this trip we had a major problem having our room serviced. Over the 6 nights we stayed our room was not serviced for 4 nights even with the tag put on the door.The manager offered to refund a nights accomodation which did not happen.
We also paid a premium for a river view but found the noise unbearable as the trams and train were infront and there was no double glazing.
Peter
2024년 5월에 6박 숙박함
답변 제공: Stuart Frost 님, 2024년 5월 25일
Hi Peter,Thank you so much for sending us this review, we are sorry you didn't enjoy the Flinders Street View room and that our service was not up to our regular standards. I will send this information on to our housekeeping team to make sure this situation doesn't happen to any future guests.We hope you had a safe trip home.Stuart Frost - Duty Manager
4/10 - 별로예요
Stephen
가족 여행
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In a room with a view but it was very very noisy fro trains which stopped at 2 am and started again at 430am room 824 stay away from it
Stephen
2024년 5월에 1박 숙박함
답변 제공: Rendezvous reception 님, 2024년 5월 22일
Dear Stephen,Thank you for taking the time to share your feedback with us. We truly appreciate your insights as they help us enhance the experiences of our guests.We're truly sorry to hear that your stay in room 824 was impacted by noise disturbances from passing trains. Please accept our sincere apologies for any inconvenience this may have caused. We understand the importance of a peaceful environment for a comfortable stay and regret that we fell short of meeting your expectations in this regard.Your comments have been duly noted, and we will certainly look into ways to mitigate the noise disturbances in that area of the hotel. Additionally, we appreciate your suggestion to avoid room 824 and will ensure that future guests are made aware of this concern.We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Should you decide to give us another chance, please don't hesitate to contact us directly so that we can assist in selecting a room that better suits your preferences.Thank you once again for your valuable feedback.Warm regards
10/10 - 훌륭해요
Zena 님, Washington
2024년 5월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location.
Zena
2024년 4월에 1박 숙박함
8/10 - 좋아요
Ellena
2024년 5월 6일
Ellena
2024년 5월에 1박 숙박함
8/10 - 좋아요
Erin
아이를 동반한 가족 여행
2024년 4월 28일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was able to check in early, which was very helpfulnas we were heading to Philip Island for the day on a bus trip.
The shower was a bit wonky and I was afraid I was going to break it, but it was ok. I did find a toenail clipping on the bathroom floor which was a bit off-putting.
Overall it was a great place to stay for our needs.
Erin
2024년 4월에 1박 숙박함
답변 제공: Celeste 님, 2024년 5월 3일
Dear Erin,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our ability to accommodate an early check-in helpful for your day trip to Phillip Island.We apologize for any inconvenience caused by the shower and the presence of an overlooked toenail clipping. Please rest assured that we have addressed these concerns with our housekeeping team to ensure that our standards are consistently met.We're delighted that overall, you found our hotel to be a great place to meet your needs during your stay. Should you return to Melbourne, we would love to welcome you back for another enjoyable visit.Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne
8/10 - 좋아요
Richard
2024년 4월 27일
Richard
2024년 4월에 2박 숙박함
8/10 - 좋아요
Nutsima
연인과의 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and room was fantastic. Breakfast was amazing. Thank you.
Nutsima
2024년 4월에 1박 숙박함
답변 제공: Celeste 님, 2024년 4월 21일
Dear Nutsima,Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our fantastic location, comfortable rooms, and the amazing breakfast. Our team strives to provide exceptional service and create memorable stays for our guests, and we're thrilled that we hit the mark during your visit.We look forward to welcoming you back to Rendezvous Melbourne in the near future!Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne
6/10 - 괜찮아요
Wai Ling
가족 여행
2024년 4월 21일
Wifi always disconnected
Toilet light always needs to on
Hotel surroundings many eating places and supermarkets
Wai Ling
2024년 4월에 8박 숙박함
답변 제공: Celeste 님, 2024년 4월 21일
Dear Wai Ling,Thank you for sharing your feedback about your recent stay at Rendezvous Melbourne. We appreciate you taking the time to highlight both positive aspects and areas for improvement.We apologize for the inconvenience you experienced with the Wi-Fi connection and the issue with the toilet light during your stay. Please rest assured that we have shared your comments with our maintenance team to investigate and rectify these matters promptly.We are delighted that you enjoyed the convenience of our hotel's surroundings, with numerous eating places and supermarkets nearby. We always strive to offer a comfortable and convenient experience for our guests.Thank you once again for your valuable feedback. We hope to welcome you back for an improved stay in the near future.Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne
10/10 - 훌륭해요
Cathy
단체 여행
2024년 4월 20일
Very nice hotel and excellent location
Cathy
2024년 4월에 3박 숙박함
답변 제공: Celeste 님, 2024년 4월 21일
Dear Cathy,Thank you very much for your positive review! We're delighted to hear that you enjoyed your stay with us and found our hotel to be very nice with an excellent location. Providing a comfortable and convenient experience for our guests is always our priority, and it's wonderful to know that we succeeded during your visit.We hope to have the pleasure of welcoming you back to Rendezvous Melbourne in the future. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know.Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne
8/10 - 좋아요
Denise
가족 여행
2024년 4월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The history of the building is fascinating and well presented in public areas
Denise
2024년 4월에 1박 숙박함
답변 제공: Celeste 님, 2024년 4월 21일
Dear Denise,Thank you very much for taking the time to share your feedback about your recent visit to Rendezvous Melbourne. We're thrilled to hear that you found the history of our building fascinating and enjoyed the way it's presented in our public areas.Preserving and showcasing the rich history of our property is something we take great pride in, and it's wonderful to know that you appreciated this aspect of your experience with us.We hope you had a memorable stay overall and look forward to welcoming you back to Rendezvous Melbourne in the near future.Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne
2/10 - 너무 별로예요
Biljana
2024년 4월 11일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Biljana
2024년 3월에 4박 숙박함
답변 제공: Celeste 님, 2024년 5월 3일
Dear Biljana,,I’m sorry to hear about your disappointing experience at Rendezvous Melbourne. Your feedback is valuable to us, and we sincerely apologize for any inconveniences you encountered during your stay.Please know that we take guest feedback seriously and are always striving to improve our services. If you would like to discuss your concerns further or provide more details about your visit, please feel free to reach out to the hotel directly.We appreciate your time in sharing your thoughts and hope we can have the opportunity to better serve you in the future.Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne
8/10 - 좋아요
Lai Yun
단체 여행
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good
Lai Yun
2024년 3월에 3박 숙박함
답변 제공: Celeste 님, 2024년 4월 21일
Dear Lai Yun,Thank you very much for your positive feedback! We are delighted to hear that you had an enjoyable experience during your stay at Rendezvous Melbourne.If there is anything else we can assist you with or any further feedback you would like to share, please do not hesitate to reach out.We hope to welcome you back soon!Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne
4/10 - 별로예요
Scott
2024년 4월 7일
I extended my stay for a day and they forget to clean my room.
Scott
2024년 4월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 4월 8일
Dear Scott,Thank you for sharing your feedback with us. We sincerely apologize for the oversight regarding the cleaning of your room during your extended stay. This is certainly not the level of service we strive to provide.Please be assured that we have addressed this issue with our housekeeping team to ensure such lapses do not recur in the future. We appreciate your understanding and patience in this matter.Should you have any further concerns or if there's anything else we can assist you with, please do not hesitate to reach out to us directly.Kind Regards,Rendezvous Melbourne Team
10/10 - 훌륭해요
Robert
단체 여행
2024년 4월 5일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff at check in
Robert
2024년 4월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 4월 8일
Dear Robert,Thank you for your review highlighting our wonderful staff at check-in. We greatly appreciate your kind words and are thrilled to hear that our team made a positive impression on you during your recent stay.If there is anything else we can assist you with or if you have further feedback to share, please do not hesitate to reach out to us directly.Kind Regards,Rendezvous Melbourne Team
8/10 - 좋아요
Sanjay
2024년 4월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was a bit on the small side, our sliding door into the bathroom was had to move.
Other than that the overall stay was pleasant
Sanjay
2024년 3월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 4월 8일
Dear Sanjay,Thank you for sharing your feedback with us. We appreciate your comments regarding the room size and the sliding door into the bathroom. Your input helps us to improve and provide a better experience for our guests. We're delighted to hear that despite these issues, you had an overall pleasant stay with us.If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon.Kind Regards,Rendezvous Melbourne Team
10/10 - 훌륭해요
Helen
연인과의 여행
2024년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prime position & lovely hotel with a great atmosphere.
Helen
2024년 3월에 1박 숙박함
답변 제공: Rakitha Weerasekera 님, 2024년 3월 30일
Dear Helen, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel's location and atmosphere to your liking. Providing a memorable experience for our guests is always our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another wonderful stay!Kind RegardsRakitha Weerasekera
10/10 - 훌륭해요
Mark
출장 여행
2024년 3월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Restaurant service and meal were superb. Will be back.
Mark
2024년 3월에 1박 숙박함
답변 제공: Rakitha Weerasekera 님, 2024년 3월 30일
Dear Mark,We're delighted to hear that you had a great dining experience at our restaurant! Our team takes great pride in delivering exceptional service and delicious meals, and we're thrilled that you found both to your satisfaction. We can't wait to welcome you back for another delightful meal soon. Thank you for your kind feedback, and we look forward to serving you again on your next visit!
10/10 - 훌륭해요
Jacqueline
2024년 3월 25일
Jacqueline
2024년 2월에 1박 숙박함
답변 제공: Celeste 님, 2024년 4월 21일
Dear Jacqueline,Thank you for sharing your feedback about your recent stay at Rendezvous Melbourne. We're thrilled to hear that you rated your experience with us as great.Ratings such as this serves as a testament to the hard work and dedication of our team in providing exceptional service.At Rendezvous Melbourne, we strive to create memorable experiences for all our guests. If you have any further specific feedback, please don't hesitate to reach out as it helps us continuously improve our services.We look forward to welcoming you back to Rendezvous Melbourne for another wonderful stay.Kind Regards, Celeste de FreitasDuty ManagerRendezvous Melbourne
8/10 - 좋아요
Aoi
가족 여행
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's close to the station and ideal for sightseeing!
Breakfast is also delicious.
Aoi
2024년 3월에 4박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Aoi,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at Rendezvous Melbourne and found our location convenient for sightseeing. We take pride in offering a delicious breakfast to kickstart your day. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back soon for another memorable stay.Kind Regards,Rendezvous Melbourne Team
10/10 - 훌륭해요
Melanie
가족 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff were very helpful and polite.
Melanie
2024년 3월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Melanie,Thank you for taking the time to share your feedback regarding your recent visit to Rendezvous Melbourne. We are delighted to hear that you found our reception staff to be helpful and polite. Providing exceptional service to our guests is always our top priority, and it's wonderful to know that our team made a positive impression on you.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Rendezvous Melbourne in the near future.Kind Regards,Rendezvous Melbourne Team
10/10 - 훌륭해요
Kevin
단체 여행
2024년 3월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would without hesitation recommend this property. Location, price, condition of property were above par.
Kevin
2024년 3월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Kevin,Thank you for taking the time to share your positive feedback about your recent stay at Rendezvous Melbourne. We are delighted to hear that you had an enjoyable experience with us and that our location, price, and the condition of the property met your expectations.At Rendezvous Melbourne, we strive to provide our guests with a comfortable and memorable stay, and it is rewarding to know that we succeeded in achieving this during your visit.We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.Kind Regards,Rendezvous Melbourne Team
10/10 - 훌륭해요
Cherie
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a wonderful time here. The room was lovely, the black out curtains were amazing, the bed was super comfortable and the staff were so nice and accommodating.
Cherie
2024년 3월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 4일
Dear Cherie,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
6/10 - 괜찮아요
MARINA
출장 여행
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스
Convenient for work hotel is dated though. It served for what I wanted. Clean and staff nice
MARINA
2024년 2월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 4일
Dear Marina,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
8/10 - 좋아요
John
출장 여행
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. The only thing I could fault the room on was the view from the window.
John
2024년 3월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 4일
Dear John,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
10/10 - 훌륭해요
Aileen
출장 여행
2024년 3월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Being in a historic building the property exuded character. The location is also great for theatres, art, the South Bank and being opposite Flinders Station, transport.
Aileen
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 4일
Dear Aileen,Thank you for taking the time to submit your review.We take great happiness to hear that you were able to take full advantage of our prime location.We look forward to having you stay with us again in the near future
8/10 - 좋아요
Wendy
연인과의 여행
2024년 2월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
Wendy
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Wendy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our prime location here at Rendezvous Melbourne. We strive to provide our guests with a convenient and accessible setting to enhance their overall experience.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Kind Regards,Rendezvous Melbourne Team
10/10 - 훌륭해요
Lois
연인과의 여행
2024년 2월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is well situated and has lots within walking distance plus the trains right across the street,
Lois
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 28일
Dear Lois,Thank you for taking the time to submit your review.We take great happiness to hear that you were able to take full advantage of our prime location.We look forward to having you stay with us again in the near future
10/10 - 훌륭해요
Mark
2024년 2월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mark
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 28일
Dear Mark,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.
8/10 - 좋아요
Arjun 님, Kathmandu
가족 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
Arjun
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 28일
Dear Arjun,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.
8/10 - 좋아요
Darren
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hate showers in baths
Because of p!nk concert wasn't going to catch public transport home
Darren
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 26일
Dear Darren,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
10/10 - 훌륭해요
Steven
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Steven
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 26일
Dear Steven,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
8/10 - 좋아요
Sean
연인과의 여행
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked last minute , everybody in the hotel was very helpful especially Anna.
Great central hotel
Sean
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 26일
Dear Sean,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
10/10 - 훌륭해요
Mark
가족 여행
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mark
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 25일
Dear Mark,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
10/10 - 훌륭해요
Stephanie
단체 여행
2024년 2월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful and understanding
Stephanie
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 25일
Dear Stephanie,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
10/10 - 훌륭해요
Shannon
가족 여행
2024년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very central place to stay. The staff were excellent and very friendly.
Shannon
2024년 2월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 23일
Dear Shannon,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
8/10 - 좋아요
Nikki
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very central. Room was small compact and was ok for a short stay.
Bed was comfy
Nikki
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 23일
Dear Nikki,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
8/10 - 좋아요
Peter
2024년 2월 18일
Peter
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 23일
Dear Peter,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
6/10 - 괜찮아요
Andrew
가족 여행
2024년 2월 18일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Small rooms; bathroom door very heavy and may have been broken. Not cleaned thoroughly before
Andrew
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Andrew,Thank you for your feedback. We're sorry your stay at Rendezvous Melbourne didn't meet expectations. Guest satisfaction is our priority, and we take your comments seriously.Apologies for any inconvenience with room size and the bathroom door. We'll promptly address these issues. Your cleanliness feedback is noted; we'll ensure consistent, thorough cleaning.Your input helps us improve. Feel free to share more or any concerns directly.Kind Regards,Rendezvous Melbourne Team
8/10 - 좋아요
David
2024년 2월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well located and very comfortable. In good condition and clean.
David
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 23일
Dear David,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
8/10 - 좋아요
Michelle
단체 여행
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
Michelle
2024년 2월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Michelle,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our prime location here at Rendezvous Melbourne. We strive to provide our guests with a convenient and accessible setting to enhance their overall experience.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Kind Regards,Rendezvous Melbourne Team
8/10 - 좋아요
Nico
2024년 2월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nico
2024년 2월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 23일
Dear Nico,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,
6/10 - 괜찮아요
Joshua
2024년 2월 14일
좋아요: 숙박 시설 상태 및 시설
Meh
Check in was extremely slow. We were told that breakfast was complimentary (it wasnt) was meant to receive a free bottle of wine, had to ask the question to receive it. Reception told us they were aware we didnt receive, just made no effort to give.
Joshua
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Joshua,Thank you for taking the time to share your feedback regarding your recent stay at Rendezvous Melbourne. We apologize for any inconvenience you experienced during check-in and for the miscommunication regarding breakfast and the complimentary bottle of wine.We take guest satisfaction seriously and regret that we fell short of your expectations on this occasion. Rest assured, we have addressed your concerns with our reception team to ensure that such issues are handled promptly and efficiently in the future.We sincerely appreciate your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Kind Regards,Rendezvous Melbourne Team
4/10 - 별로예요
Carolynne
2024년 2월 11일
별로예요: 숙박 시설 상태 및 시설
Carolynne
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Carolynne,Thank you for your feedback. We apologize that your experience did not meet your expectations. If there is any specific feedback, please don't hesitate to reach out.Kind Regards,Rendezvous Melbourne Team
10/10 - 훌륭해요
ann
2024년 2월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ann
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 23일
Dear Ann,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,