리셉션

랑데부 호텔 멜버른 여행 후기

4.5 out of 5
랑데부 호텔 멜버른
328 Flinders Street, Melbourne, VIC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1015개 이용 후기 중 488개" "
평점 8 - 좋아요. 1015개 이용 후기 중 345개" "
평점 6 - 괜찮아요. 1015개 이용 후기 중 103개" "
평점 4 - 별로예요. 1015개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1015개 이용 후기 중 28개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Aekyung

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
뚜벅이들에게 최고~
위치가 최고입니다~ 바로 앞에 역도 있고 트램만 타면 여기저기 잘 갈 수 있어요! 뚜벅이들에게 최고입니다 ㅜㅠ
2019년 12월에 4박 숙박함
답변 제공: Zac Robertson 님, 2020년 1월 26일
Hi Aekyung, Thanks for taking the time to leave your review, I'm really pleased to hear you were able to make the most of our fantastic location. We hope to welcome you back again soon. Warm Regards, Zac Robertson | Duty Manager

10/10 - 훌륭해요

SONGHEE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한국인 꼭 가세요!
카페거리나 빅토리아마켓, 성당 등 다양한 명소나 가고싶은 곳이 멀지않아 좋았구요 무엇보다 이쁜 플린더스역이 바로 앞에 있어 좋았습니다. 근처에 한인마트도있고 서브웨이,맥도날드,포(쌀국수집) 등 먹거리도 가까워 좋구요. 숙소내부도 깔끔하고 하우스키핑 잘해주시고, 화장실도 좋습니다. 다만 실내화가 없으니 슬리퍼챙겨 가시면 좋습니다.
2019년 12월에 4박 숙박함
답변 제공: Zac Robertson 님, 2020년 1월 26일
Hi Songhee, Thanks for your review, we really appreciate. I'm glad to hear you were able to take advantage of our amazing location. We do have slippers in our Deluxe Rooms and can highly recommend giving the room upgrade a try on your next stay. We hope to see you again soon. Warm Regards, Zac Robertson | Duty Manager

10/10 - 훌륭해요

HyunCheol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치좋고 쾌적한 호텔
위치 좋았고, 청결 및 안락함 만족합니다. 저렴한 방이라 그런지 뷰는 전혀 없었습니다.
2019년 12월에 2박 숙박함
답변 제공: Anne 님, 2019년 12월 23일
Good Evening, Thank you for your 10 star review of Rendezvous Melbourne. I am so glad to hear you enjoyed your stay. Warm Regards Anne Hinton - Duty Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 숙박시설.
역과 가까이 있고 각종 음식점과 마트가 옆에 있어 쇼핑이 편리합니다. 가격도 적당하고 멜버른 중심가에 있어 아주 좋습니다.
2019년 11월에 11박 숙박함
답변 제공: Dixon 님, 2019년 11월 28일
Dear anonymous, Thank you so much for your review. We are pleased to hear we met your expectations. Here at Rendezvous Hotel Melbourne, we pride ourselves on our excellent location. So we are glad to hear that you were satisfied with the convenience of it. We look forward to having you stay with us again in the near future. Kind regards, Dixon Front office supervisor

8/10 - 좋아요

Dowoo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조금 좁긴한데 깔끔하고 서비스도 괜찮았습니다
2019년 11월에 11박 숙박함
답변 제공: Dixon 님, 2019년 11월 28일
Dear Dowoo, As a part of the heritage listed building, all our rooms are different in terms of the configuration and sizing. Thus, if you plan to stay with us again in future, do contact our reservation team prior your booking so we can further allocate you a room according to your preference and occasion as well that best suits you.

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Restaurant service and meal were superb. Will be back.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Aoi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's close to the station and ideal for sightseeing! Breakfast is also delicious.
2024년 3월에 4박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Aoi,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at Rendezvous Melbourne and found our location convenient for sightseeing. We take pride in offering a delicious breakfast to kickstart your day. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back soon for another memorable stay.Kind Regards,Rendezvous Melbourne Team

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff were very helpful and polite.
2024년 3월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Melanie,Thank you for taking the time to share your feedback regarding your recent visit to Rendezvous Melbourne. We are delighted to hear that you found our reception staff to be helpful and polite. Providing exceptional service to our guests is always our top priority, and it's wonderful to know that our team made a positive impression on you.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Rendezvous Melbourne in the near future.Kind Regards,Rendezvous Melbourne Team

10/10 - 훌륭해요

Kevin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would without hesitation recommend this property. Location, price, condition of property were above par.
2024년 3월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Kevin,Thank you for taking the time to share your positive feedback about your recent stay at Rendezvous Melbourne. We are delighted to hear that you had an enjoyable experience with us and that our location, price, and the condition of the property met your expectations.At Rendezvous Melbourne, we strive to provide our guests with a comfortable and memorable stay, and it is rewarding to know that we succeeded in achieving this during your visit.We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.Kind Regards,Rendezvous Melbourne Team

10/10 - 훌륭해요

Cherie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a wonderful time here. The room was lovely, the black out curtains were amazing, the bed was super comfortable and the staff were so nice and accommodating.
2024년 3월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 4일
Dear Cherie,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

6/10 - 괜찮아요

MARINA

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient for work hotel is dated though. It served for what I wanted. Clean and staff nice
2024년 2월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 4일
Dear Marina,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. The only thing I could fault the room on was the view from the window.
2024년 3월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 4일
Dear John,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 - 훌륭해요

Aileen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Being in a historic building the property exuded character. The location is also great for theatres, art, the South Bank and being opposite Flinders Station, transport.
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 4일
Dear Aileen,Thank you for taking the time to submit your review.We take great happiness to hear that you were able to take full advantage of our prime location.We look forward to having you stay with us again in the near future

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Wendy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our prime location here at Rendezvous Melbourne. We strive to provide our guests with a convenient and accessible setting to enhance their overall experience.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Kind Regards,Rendezvous Melbourne Team

10/10 - 훌륭해요

Lois

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is well situated and has lots within walking distance plus the trains right across the street,
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 28일
Dear Lois,Thank you for taking the time to submit your review.We take great happiness to hear that you were able to take full advantage of our prime location.We look forward to having you stay with us again in the near future

8/10 - 좋아요

Arjun 님, Kathmandu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 28일
Dear Arjun,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.

8/10 - 좋아요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked last minute , everybody in the hotel was very helpful especially Anna. Great central hotel
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 26일
Dear Sean,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

6/10 - 괜찮아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Small rooms; bathroom door very heavy and may have been broken. Not cleaned thoroughly before
2024년 2월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Andrew,Thank you for your feedback. We're sorry your stay at Rendezvous Melbourne didn't meet expectations. Guest satisfaction is our priority, and we take your comments seriously.Apologies for any inconvenience with room size and the bathroom door. We'll promptly address these issues. Your cleanliness feedback is noted; we'll ensure consistent, thorough cleaning.Your input helps us improve. Feel free to share more or any concerns directly.Kind Regards,Rendezvous Melbourne Team

8/10 - 좋아요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Michelle,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our prime location here at Rendezvous Melbourne. We strive to provide our guests with a convenient and accessible setting to enhance their overall experience.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Kind Regards,Rendezvous Melbourne Team

6/10 - 괜찮아요

Cindy Sin Man

Overall is average. The room is way too small There is no hair dryer in the room, no luggage rack The bathroom is extremely tiny and hard to make a move or turn around
2024년 2월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 3월 27일
Dear Cindy,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. Your comments have been noted, and we will strive to make improvements based on your suggestions.Kind Regards,Rendezvous Melbourne Team

8/10 - 좋아요

Sayali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location as it is conveniently located right across Flinders station on free tram route and has great connectivity. They have overnight in room dine in service!
2024년 2월에 4박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 10일
Dear Sayali,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great hotel, lovely staff, wonderful location
2024년 1월에 4박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 10일
Dear Tony,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

8/10 - 좋아요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Back in an old fav. Good updates and comfy bed
2024년 1월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 30일
Dear Russell,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 30일
Dear Peter,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 - 훌륭해요

Les

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay and location fantastic.
2023년 12월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 30일
Dear Les,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

6/10 - 괜찮아요

Michael 님, Las Vegas

가족 여행
별로예요: 편의 시설/서비스
We booked was was supposed to be a river view balcony Edwardian king room. First night the room they gave us had no balcony and definitely no view (4th floor). The remaining nights they moved us next door to a similar room with a balcony… but a queen bed. The rooms are tiny. Sit on the toilet and your knees are on the side of the tub. Second morning we woke to a lizard running around the room. We finally coaxed it to run to the hallway (under the door). We called the front desk and asked them to thoroughly clean and vacuum the room not knowing what the lizard may have left behind. They assured us they would but they did not and we had to call when we returned to the room to get them to vacuum. The next night we returned to no towels in the room. The staff blamed the lizard on he balcony (despite the balcony being closed and the secondary doors being secured too). Basically the staff was not responsive and the hotel was not super clean. My wife has allergies and the dust in the room was a misery for her.
2024년 1월에 9박 숙박함

2/10 - 너무 별로예요

Cris

별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 24일
Dear Cris,Firstly, I would like to thank you for the feedback. Here at Rendezvous, we pride ourselves on our service and it is very sad to hear that your experience with us was not up to the mark.We take guest reviews very seriously and can assure you that the feedback has been passed on to all departmentsWe apologise for everything you had to go through and would love to make it up to you on your next visit.

10/10 - 훌륭해요

alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything which is great being able to walk everywhere. Had to ask a couple times for the VIP access rewards before they were delivered. Didn't receive them for the second room. Service was excellent and room service quality was amazing from Mr tompkins
2024년 1월에 4박 숙박함

6/10 - 괜찮아요

Irene

2024년 1월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 24일
Dear Irene,Thank you so much for your review. At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the heritage style rooms
2023년 12월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 24일
Dear Susan,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 - 훌륭해요

Shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location,easy walking to CBD. Convenient parking next door. The toilet roll holder and water spout on the sink were very loose, needs to be tightened.
2024년 1월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 24일
Dear Shane,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests. Apologies for the loose tap, we ensure that it will be rectify right away. Thank you for bringing that up to our attention. We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 - 훌륭해요

Rachel

2024년 1월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 2월 10일
Dear Rachel,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely Venue. Great Location. Lovely little Cocktail Bar with friendly Staff.
2024년 1월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 24일
Dear Peter,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 - 훌륭해요

Boon Seng

2024년 1월에 6박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 24일
Dear Boon Seng,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

2/10 - 너무 별로예요

Rex Herman

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Fair enough. Hidden charged you already paid but they still asking to pay $100 as authourity to hold. Not happy with my stay
2023년 12월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 24일
Hi Rex,The 100 holding is just a pre authorization, no money has been taken out from your account unless there are any incidentals charges occur during your stay with us. The money will automatically be released at the end of your stay.

6/10 - 괜찮아요

Ra-ees

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed there for 5 nights. The hotel has a nice mix of modern and classic architecture. Staff were friendly and helpful. The only let down was the daily cleaning - used cups were not cleaned, room service not removed, coffee was only topped up once in during my stay and bathroom amenities were not stocked (shower gel empty, face cloths weren’t refreshed daily. Overall, a decent quality hotel but won’t stay again.
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Roberto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was too small, but very clean and well maintained. It’s close to the station, and several restaurants. It’s a good value.
2023년 12월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 24일
Dear Roberto,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 - 훌륭해요

Lucy

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Very clean and friendly staff
2023년 12월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 1일
Dear Lucy,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 - 훌륭해요

Per

2023년 12월에 2박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 1일
Dear Per,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 - 훌륭해요

Jann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Absoultely amazing hotel, amazing staff, amazing service, amazing breakfast and lovely little gift left for both my husbands birthday and also for christmas day. Fantastic place to stay close to everything, congratulations to all the staff
2023년 12월에 2박 숙박함
답변 제공: Hank 님, 2023년 12월 30일
Dear Jann Wright, We are very glad to hear that you had such a wonderful experience staying at Rendezvous Hotel Melbourne, and we thank you for taking the time to write this review. We have such a beautiful location and the river is the best place for a walk or even for a meal, we also have wonderful staff who will always take the time to look after you.We look forward to having you stay with us again in the near future.Kind regards, Hank LinDuty Manager

6/10 - 괜찮아요

kim

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a yarra view room. Was given a dark laneway room. Contacted reception, 40 minutes later was moved to a corner room with only a view of the train station. Reason i booked the tarra view room is because my husband is on crutches & we couldnt get down to the yarra. When we moved to the room the 2 reception ladies hung around, so they knew it wasn't a yarra view room, but the curtains we closed when we entered the room. It only had a queen bed, not a king as advertised. I would prefer them to be truthful not be sneaky.we didnt have time to complain again & wait another 40 minutes as we had a show to attend. Did report our checkin issue with expeadia who saud they will let the hotel know but no contact by either. Dissapointing...
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Margret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Plusses: The reception rooms were very nice. There is an external lift to take luggage up to the lobby. We were allowed to check in early. The room was small but clean. The buffet breakfast was good. Minuses: The bathroom door squeaked loudly, & the toilet faced the glass shower screen & was so close to it I had to swivel to sit on it and again to get up, which was very uncomfortable. There was also a scheduled power outage during the night which we weren't told about when we arrived. We were given a battery lantern to deal with it. There was a rodent trap on the landing on our floor suggesting a pest problem. Overall, the negative impressions overpowered the positives, leaving us somewhat disappointed.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 1일
Dear Michael,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 - 훌륭해요

Fay

2023년 12월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 1일
Dear Fay,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

8/10 - 좋아요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 1일
Dear Alejandra,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

6/10 - 괜찮아요

robert murray

2023년 12월에 3박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 1일
Dear Robert Murray,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

4/10 - 별로예요

Jamie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hank 님, 2023년 12월 17일
Dear Jamie Irvine, Thank you for taking your time to provide us with this feedback. I am sorry to hear that your experience with us was not to the standards we hope to provide our valued guests. I have passed the information to our management team so we will investigate the areas that you were rating.Hope we will still have chance to have you in the hotel.We look forward to seeing you in near future. Kind Regards, Hank Lin Duty Manager

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our 3rd stay here, looking forward to many more. Thanks very much to you all.
2023년 12월에 3박 숙박함
답변 제공: Hank 님, 2023년 12월 16일
Dear Linda Clark, We are very glad to hear that you had such a wonderful experience staying at Rendezvous Hotel Melbourne, and we thank you for taking the time to write this review. We have such a beautiful location and the river is the best place for a walk or even for a meal, we also have wonderful staff who will always take the time to look after you.We look forward to having you stay with us again in the near future.Kind regards, Hank LinDuty Manager

8/10 - 좋아요

zahra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Hank 님, 2023년 12월 16일
Dear Zahra Bader, We are very glad to hear that you had such a wonderful experience staying at Rendezvous Hotel Melbourne, and we thank you for taking the time to write this review. We have such a beautiful location and the river is the best place for a walk or even for a meal, we also have wonderful staff who will always take the time to look after you.We look forward to having you stay with us again in the near future.Kind regards, Hank linDuty Manager

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was exceptionally helpful. They helped me find what I needed and assisted with another issue. Just excellent customer service. The location was perfect for my needs and the room was fantastic.
2023년 12월에 1박 숙박함
답변 제공: Rendezvous Hotel Melbourne 님, 2024년 1월 1일
Dear Russell,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,