Hotel La Cascada Cristalina

Property class: 3

Choose dates to view prices

You can look forward to a garden, laundry facilities, and a restaurant at Hotel La Cascada Cristalina. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

About the neighborhood

Melgar is home to Hotel La Cascada Cristalina. Lago Sol and Magdalena River reflect the area's natural beauty and area attractions include Piscilago Water Park and Piscilago Zoo. Visit our Melgar travel guide
Map
Carrera 54 Via a Carmen de Apicala Melga, Melgar, 734001

What's nearby

  • San Francisco de Asis Church
    12 min drive - 2.5 km
  • Piscilago Water Park
    18 min drive - 9.0 km
  • Piscilago Zoo
    21 min drive - 10.8 km
  • Lago Sol
    25 min drive - 13.3 km
  • Chicoral Park
    60 min drive - 57.9 km

Getting around

  • El Dorado Intl. Airport (BOG)
    157 min drive

Restaurants

  • Asadero Sicomoro
    18 min walk
  • Parrilla Don Carlos
    3 min drive
  • La Yelka
    3 min drive
  • Casa Blanca Melgar - Bar & Restaurante
    16 min walk
  • Frut y Mar
    4 min drive

About this property

Hotel La Cascada Cristalina

  • Property highlights
  • A garden, laundry facilities, and a restaurant are just a few of the amenities provided at Hotel La Cascada Cristalina. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool and a children's pool
    • Free self parking
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
    • A front-desk safe and barbecue grills
    • Guest reviews speak well of the overall condition
  • Room features
  • All guestrooms at Hotel La Cascada Cristalina include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels

Similar properties

Frequently asked questions

Does Hotel La Cascada Cristalina have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel La Cascada Cristalina pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a fee of COP 25000 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel La Cascada Cristalina?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel La Cascada Cristalina?

Check-out is at 1:00 PM.

Does Hotel La Cascada Cristalina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 400000 per room applies.

Where is Hotel La Cascada Cristalina located?

Situated in Melgar, this hotel is 1.6 mi (2.6 km) from San Francisco de Asis Church and within 6 mi (10 km) of Piscilago Water Park and Piscilago Zoo. Lago Sol is 8.1 mi (13.1 km) away.

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Reviews

Hotel La Cascada Cristalina Reviews

6.4

6.4

Cleanliness

6.8

Location

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness

Se puede mejorar !

Hemos pasado un fin de semana parcialmente agradable, para empezar la bienvenida no fue muy agradable, la chica de la recepción no tiene absolutamente nada de carisma para atender a los huéspedes, solicite un cuarto diferente al que ella se le dio la conveniencia de darme, no lo hizo. Nos acomodamos con mi pareja ya que no había de otra pues ya habíamos pagado y según la chica no se hacían devoluciones de dinero. El aire acondicionado no funcionaba bien, el desagüe de la ducha se taponada con facilidad, faltaba vidrio separador entre la ducha y el resto del baño por lo cual el cuarto terminaba mojado siempre que querías ducharte. En el transcurso de la tarde estando en la piscina ordenamos algo de comida, "por cierto recomiendo salir del sitio para comer". Al terminar la comida los platos quedaron obre la mesa donde estábamos ubicados, por falla de la mesa esta se vino abajo debido a que le faltaba uno de sus soportes, por obvias razones un plato se rompió, pues nos lo cobraron por un valor de 15.000 al momento de entregar la habitación y que claro el incidente había ocurrido por falta de verificación en el estado de los elementos, hicimos la aclaración con la chica de recepción y esta insistió en cobrar con la peor de las actitudes. Uno de los empleados dijo que no era la primera vez que pasaba, me parece muy incomodo y para nada agradable lo acontecido, no es el dinero es el detalle por parte del establecimiento. Muy poco recomendado para el valor que te cobran
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Al ser un hotel pet friendly el aseo debe ser extricto, telarañas debajo de las camas, hongos en los baños, bichos en las habitaciones, los vidrios de las mesas de comedor en pésimo estado de aseo, quien decía ser el chef con la uñas sucias, quien atiende el comedor lo hace sin uniforme y en chanclas, el personal de aseo se la pasa chateando y no en sus labores para mantener el sitio como se debe y para completar el agua se va increíble!!!!!!!! validen que hoteles afilian a su pagina porque esto también les afecta a ustedes.
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service
Bonito pero hubiera eligido otro lugar muchisimo mejor.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Just a basic bed and breakfast not a hotel

We stay just for a night but the room didn’t have towels, amenities or refrigerator. The hotel don’t have bar or room service. The condition of the room was like as if they were renovating so is questionable the missing moldings, floor and ceiling condition. I ended paying the same rate that other hotels with basic hotel conditions (refrigerator, towels, shampoo....etc) were offering, unfortunately it was late, we have a baby and the need for the room didn’t let us refuse it. All employees were polite and willing to help but the facilities condition not good.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun spot to relax

We stayed at La Cascada Cristalina for a night and very much enjoyed it. Stopped in Melgar on a trip from Bogota to Pereira and wanted to go to Piscilago, a large water park nearby. The hotel is situated right on a river bend and the view from the pool and dining area is spectacular. The staff were very friendly and welcoming. The breakfast was tasty and the rooms had good air conditioning which is important in this part of Colombia. Nice place for the family but they also have fun music and poolside bar service. Wish we could have stayed another night!
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

no respetaron las reservaciones

aceptable para un último recurso de hospedaje en términos generales el hotel no satisfizo las expectativas
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness

Sencillo pero bien.

El hotel es sencillo pero está bien, nos gusto que tenían 2 habitaciones, no ayudaron en lo solicitado buena actitud de las personas que atienden, súper la piscina. Lo único que no nos gusto es que el piso estaba sucio y las paredes machadas, se necesita una pintada.
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nunca volveré

Deficiente administración, no garantizan la tranquilidad de los huéspedes, maltrato al cliente de la administradora, ruido toda la noche, pólvora, no pudimos dormir
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención.

La atención excelente el paisaje muy bonito, es un hotel dog friendly.
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
la suite no tiene mini bar y el citofono para el room service no funciona. el registro lento y tortuoso
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019