โThe hotel was perfectly located for walking. The room was very clean there was just some lipstick/ makeup marks on the bathroom wall which I didn't expect as the room was expensive. But overall it was a luxury experience. Breakfast was niceโ
โVery slick check-in with staff who clearly know their job, are all over the systems and clearly want you to have the best stay possible. Robes and slippers are available to use if visiting the pool or spa. Spacious, quiet room with tea/coffee making facilities and quality toiletries. Choice of pillows and large comfortable bed.
We ate in the restaurant both evenings. The food choice was wide, well cooked and presented invitingly. However, the waitress who served us both evenings obviously knew...
โThis is an amazing hotel. The rooms are magnificent, and the setting is beautiful. We had dinner in the hotel which was very good. We would definitely stay again.โ
โLast minute booking due to family emergency
Car par very difficult to find if you dont know the area was told it was at back of hotel, it is located off of Mulcaster crescent and is spacious with cctv
Hotel clean, room comfortable although tv would not tune in but i was ready for bed anyway.
Good nights sleep
Breakfast was exceptionally good, staff all polite and friendly
Would definitely stay againโ
โWhat a haven after my drive from Scotland - superbly welcoming staff and explanation of room upon my arrival - was a wonderful final night of my trip returning to Norfolk the next day - thanks to all staff !!โ
โVery welcoming staff, who went out of their way to accommodate us with a late check-in and check out.
My children really enjoyed our stay in this cosy hotel in Carlisle! โ
โAmazing location, beautiful scenery, nice food (although they forgot an item on a Sunday roast). All staff friendly & helpful. Room was spotless and clean and very comfortable. โ
โGreat location for exploring the lakes. Staff are chatty and friendly which made me feel at ease as a solo traveller. Excellent meal in the evening and breakfast. Will stay again. โ
โLovely place. Very clean. Staff were very friendly and accommodating. The on-site restaurants are both fantastic and you got a free drink in the on-site restaurant if you booked a meal and in the apartment you got complimentary crumpets butter and milk which was very helpfulโ
