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"The hotel is lovely. The staff are friendly and welcoming. Our room was large and clean, and the bed was very comfortable. The bee shaped chocolates on the bed was a nice touch. The only downside was the noisy pub/bar opposite the hotel on Oxford Road, the music didn’t stop till 3am. Although this has nothing to do with the hotel, it is worth bearing in mind if you’re a light sleeper as the windows are not insulated enough to keep the noise out. "

"Really nice stay Very helpful staff."

"We were upgraded to a deluxe room on arrive, big spacious room which was clean and tidy and had everything we needed for our nights stay. We stayed for the one night whilst we were in the city to see Lady Gaga, the beds were very comfortable, bathroom clean and shower great. Why this place has a bad reputation I don’t know, I’ve stayed here numerous times over the years and not had a bad stay!"

"Good variety "

"Beautiful stay "

"Comfortable room with good breakfast selection"

"Very nice "

"Spa was professional guests were a bit pompous. "