멤피스, 테네시의 발코니가 있는 호텔

“Gardens and pond were beautiful ”

“The breakfast was great. My girls enjoyed it each morning. ”

“so good”

“Overlook was closed, terrace was closed, bar was closed. Was promised a credit from the hotel supervisor and they have not given one and refused to give me anything in writing stating they would have to contact Expedia to process the credit and Expedia would send me a receipt. They lied. Wahlburgers however ten out of ten. The general manager tried to credit us for part of our room, but we have no credit from the hotel as of yet even though she paid them in front of us in the lobby. She also...

“Overall pretty nice hotel although only an outdoor (thus not in service during our Mar stay) pool and is quite noisy on the front side where we were. Quite disappointed that they only had the smallest, cheapest mini-fridge (and it had no shelf) given the hotel is rather expensive. Staff were nice, especially Tyrone who went out of his way to try to address an issue we had. The main drawback to this hotel is that they charge for things other include. The breakfast was OK but an extra $10-20 each...

“We had NO hot water!!! Staff was less than hospitable and did not make any attempts to compensate for the inconvenience of no hot water for showers ”