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“We had a kitchen suite and only had a toaster oven. When outside door was closed there was a huge crack around it. Room said there was air conditioning but there wasn’t. Room was hot. There was parts of the floor separating and floor was uneven. Otherwise it was great stay. Walls were thin so when other people in their room it could get loud. There’s an adorable ice cream shop on the property. This is not a property to stay at if you want to DoorDash anything. Not a lot but n the area”

“A+”

“Room was expensive considering there was nothing extra special about it. The hot tub was nice. Breakfast was okay, but we have had better at other hotels. Upon arrival, we were told our reservation had been cancelled, even though i had a confirmation number on my Expedia app & 2 weeks prior I spoke to an employee that said he wasnt able to even see reservations that were made on Expedia to confirm/deny/cancel them. They did get us a room as quickly as they could, for which we were quite...

“Gym poor”

“A BBC clean, comfortable, quiet room, with breakfast. All I could ask for.”

“The lake view was beautiful at sunset. The staff is friendly, helpful, and knowledgeable. The breakfast was great with options for people with dietary restrictions. I will stay there again for future trips.”

“Nice stay”

“I liked the rustic look, room and bathroom were spotless except for three areas. The toilet bowl had been missed in cleaning for my stay, edging about 6 inches up the wall was grimy, spots of dirt on inside bathroom door and wall around light switch. I called and housekeeping came wiithin 30 minutes to clean (too small a facility to be on location). Very apologetic and personable, said they had been training a new person, which I can understand. Still left a tip.”

“The whole place was clean, the food was good, but the staff made it next level. Our housekeeper found us in the restaurant because we’d left something in our room and the bartender was inviting and warm. ”

“This place goes downhill every single year. We stay with a group for Christmas for the last 15 years. Wallpaper is peeling, you are charged for a “resort fee” but the pools aren’t even always working. Dining is subpar. Rooms are very dated and getting worse every year. I think it’s time for our family to move on from thumper pond. ”

“The reason this review is so favorable is the general manager, Jessica. We met her at check-in and she was delightful, she personified Hospitality. She helped us with everything from the tv to where we might dine, with a smile and a super helpful attitude. If she was closer to my home I’d try to poach her for my business. If AmericInn could clone her they’d have the #1 spot in every market.”

“Staff was great! Room was clean!”