Hi Keihwa,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

Dear Guest,We apologize for the inconvenience you experienced with the air conditioning during your stay. Guest comfort is a priority for us, and we regret that we fell short in this aspect. We will address the issue promptly to ensure it doesn't recur in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.

Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and the mattress comfortable. However, we apologize that the breakfast did not meet your expectations, and we will address the cleanliness and service issues you mentioned. Your comments will help us improve our offerings and ensure a better experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved stay.

Dear Guest,We get inspired by the great feedback and comments we receive from the guests like you! We thank you for your support. Our Team hopes to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Dear Guest,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

Hi Kym,Many thanks for the review with positive comments and ratings. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Dear Guest,It's wonderful to hear that you found our location convenient with many stores nearby. We strive to provide a convenient and comfortable experience for all our guests, and we're glad that our proximity to stores met your needs. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

Hi Tamilea,We're truly sorry for the multiple issues you encountered during your stay. Cleanliness and functionality are paramount to us, and we apologize for falling short of your expectations. Your feedback is crucial, and we'll address these concerns promptly to prevent similar incidents in the future. We understand your frustration and disappointment, and we regret any inconvenience caused. Please know that your experience does not reflect our usual standards, and we hope to have the opportunity to regain your trust in the future.

Hi Roberto,We apologize for the discomfort you experienced due to the broken air conditioning in your room. Providing a comfortable stay is our priority, and we regret falling short of your expectations. Your feedback is valuable, and we'll address this issue with our team to ensure it doesn't happen again. We understand your frustration and hope to have the opportunity to regain your trust in the future.

Hi Matthew,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

Hi Karrie,We're deeply sorry to hear about the numerous issues you encountered during your stay. Your experience falls far below our standards, and we apologize for the inconvenience and disappointment caused. Rest assured, we take your feedback seriously and will address each concern promptly to prevent recurrence. Please accept our sincere apologies, and we hope to have the opportunity to restore your faith in us with a much-improved experience in the future.

Hi Suyapa,Thank you for sharing your valuable feedback. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team. Our team is looking forward to hosting you again soon!

Hi Daniel,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hi Maria,Thank you for your stay with us and we are happy to hear everything went great for you. We hope you come back and see us again shortly and thank you for your business.

Hi Alfredo,We apologize for the inconvenience caused by the lack of available rooms and poor service. Your feedback about cleanliness and odors will be addressed immediately. We regret falling short of providing the level of care you deserve, especially during a challenging time. Please accept our sincere apologies, and we hope to regain your trust with a much-improved experience in the future.

Hi Karien,Thank you for your kind words about our service! Providing excellent service to our guests is our top priority, and we're delighted to hear that you had a positive experience. Your satisfaction is important to us, and we look forward to serving you again in the future!

Hi Jose,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

Hi George,Glad to hear that our staff extended a warm welcome to both you and your furry friend during your stay! We apologize for any inconvenience regarding the room allocation and the balcony request. Your feedback is valuable, and we'll make sure to address this to ensure a better experience for you in the future. Thank you for choosing our hotel, and we hope to welcome you back soon for a more seamless stay.

Hi Kalam,It's wonderful to hear that you've been choosing our hotel for the past 25 years when visiting Miami! We're delighted to provide you with a convenient location near shops, restaurants, and more. Your loyalty is greatly appreciated, and we're glad to offer you good value during your stay. Thank you for your continued patronage, and we look forward to hosting you for many more years to come!

Hi Patricia,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. Hope to see you very soon!

Hi Edwige,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Doarys,We apologize for the inconvenience you encountered during your stay. Rest assured, our team is addressing issues with the AC, ice machines, cleanliness, and pool maintenance promptly. Your feedback is invaluable, and we're committed to ensuring a better experience for all guests in the future. Thank you for bringing these matters to our attention.

Hi Eric,It seems that your recent experience with us fell short of your expectations, and for that, we apologize. We value your feedback and would appreciate hearing about any areas where we can improve. Please feel free to share your comments and suggestions with us, as we are committed to providing a flawless experience for all our guests in the future. Thank you for bringing these matters to our attention, and we look forward to serving you better next time.

Dear Guest,It's great to hear that our location was convenient for your visit to FIU and Little Havana and that you found our staff to be professional and friendly. However, we apologize for the noise disturbances and maintenance issues you encountered during your stay. Your comments regarding the sliding glass doors, room entrance, tub condition, and key card malfunction will be addressed with our team to ensure improvements are made. Additionally, we'll look into the pool maintenance to ensure it meets our standards. We appreciate your understanding and hope to have the opportunity to provide you with a more pleasant experience in the future. Thank you for choosing to stay with us.

Hi Mikis,Thank you for rating your stay with 5-stars. It would be more appreciable if you could write about your experience in detail, and help our future guests to make their choice.

Hi Samer,Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!

Hi James,We apologize for any confusion caused by the location of our hotel concerning the Miami airport. Your feedback regarding the misleading advertising and the inconvenience of the distance is duly noted. We're also sorry to hear about the noise disturbances during your stay. Rest assured, we'll work on improving soundproofing to ensure a more peaceful environment for our guests. While we're glad you found the room clean and bedding satisfactory, we regret that your overall experience fell short of expectations. Your insights are valuable to us, and we'll consider them for future improvements.

Hi Jahn,Apologies for any inconvenience you experienced with the wait during check-in. We understand the importance of efficient service and will address staffing levels to improve your experience. Thank you for bringing this to our attention, and we appreciate your patience. We hope to provide you with a smoother check-in process on your next visit.

Hi Robinson,We apologize for falling short of your expectations during your stay. Rest assured, we're actively addressing the issues you've highlighted, including maintenance and service standards. Your feedback is invaluable in our efforts to improve, and we're committed to ensuring a more enjoyable experience for all guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back in the future with a renewed experience.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Hi Saheed,Receiving a perfect 5 rating from you is truly an honour! We're thrilled that you had an outstanding experience with us. Your satisfaction is our utmost priority, and we appreciate your recognition. We eagerly await the pleasure of serving you again on your future visits. Thank you for choosing us!

Hi Camryn,Our team apologizes for the inconvenience you experienced with the broken toilet during your stay. Providing a comfortable and functional environment is essential to us, and we regret falling short of that standard. Your feedback will be shared with our maintenance team to ensure such issues are promptly addressed in the future. We appreciate you bringing this to our attention and hope to have the opportunity to better serve you in the future.

Hi Pedro,We're glad to hear you found our hotel clean, safe, and conveniently located near the airport. Providing a comfortable and secure environment for our guests is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

Dear Guest,We're delighted to hear that our team was able to assist you promptly in retrieving your laptop. Ensuring the safe return of your belongings is a top priority for us, and we're glad to have provided a seamless experience for you. Your feedback reinforces our commitment to attentive service, and we look forward to welcoming you back for another hassle-free stay in the future.

Hi Ana,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!

Hi Erika,We're thrilled to hear about your positive experience with Dayana at the front desk! Providing exceptional service and accommodating our guests' needs with empathy are top priorities for us. We'll make sure to pass along your kind words to Dayana. Thank you for recognizing her efforts, and we look forward to welcoming you and your parents back for another wonderful stay in the future!

Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Hi Sophia,We apologize for the inconvenience you encountered during your stay. Your feedback about the front desk service, insects in the room, and the condition of the iron is deeply concerning. Rest assured, we take such matters seriously and will address them promptly to ensure a more pleasant experience for all our guests. Thank you for bringing these issues to our attention, and we appreciate your understanding.

Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!