Mid-Atlantic, United States of America hotel rooms at the Viceroy Hotel Group

"Everything was great. However, I wish that they had a coffee maker in the room and a little refrigerator. "

"Welcoming staff, very clean place and great location"

"The hotel was fantastic, they let us check in really early which was very much appreciated. The staff was super friendly and helpful, and it was very nice inside and in the rooms. "

"The elevator is the worst process to get to your room. We had to wait so long to be able to get to our room. One night waited 20 minutes before we could get on the elevator.Needs a better process! "

"Boy complain was the Hot water wasn’t working until after complaining plus mini fridge wasn’t cold, we were told we get credit for food because of the inconvenience and it was never given. "

"Some outlets in our room didn’t work. The bathroom had no fan or window to ventilate. Necessary in such small quarters. "

"Great amenities easy check in"

"The bathroom was very clean, the bed was comfortable, and the room was large. And my friend attending conference with me, who is having foot surgery soon, relied on security to push her to and from room and convention center part of resort and they were wonderful. HOWEVER, check in line took nearly an hour. Staff underwhelmingly limited in their graciousness. I called dow to front desk after realizing I forgot my toothbrush. was told "we don't supply those. The vending machine on your floor might have some, but don't hold me to that. You can buy one in the gift shop." Walls in Waterfront tower paper thin. Laminate floors made rooms very loud. People in room next to me held loud argument for half an hour then must've "made up" (if you know what I mean) and that activity went on LOUDLY for a solid hour after midnight. So loud, it sounded like they were in my room vs. next door. Finally, when leaving, there was some sort of failure with parking garage gates. One employee finally came to help. Took almost an hour to exit garage. Oh, and almost entire property smelled like smoke-soaked carpet. Especially the closer you got to casino area. Escalator down from 2nd floor to casino broken, so people were carrying suitcases up and down stairs. Distance from parking garage to convention center area was 4,000 steps per my Apple watch. Be ready to walk a LOT and take a lot of stairs."

"Very convenient and affordable "