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서버번 스튜디오 미들즈보로 여행 후기

2 out of 5
서버번 스튜디오 미들즈보로
1623 Cumberland Avenue Building B, Middlesboro, KY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 32개 이용 후기 중 12개" "
평점 8 - 좋아요. 32개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 32개 이용 후기 중 5개" "
평점 4 - 별로예요. 32개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 32개 이용 후기 중 3개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Tiffany 님, Princeton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to LMU.
2024년 5월에 1박 숙박함
답변 제공: Cherae 님, 2024년 5월 13일
Dear Tiffany,It appears that you enjoyed your stay with us. We hope that you will continue to stay with us each time you visit Middlesboro and the LMU campus.Warm Regards,

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Cherae 님, 2024년 4월 30일
Dear John,Thank you for responding to the survey. We hope you were pleased with the service and amenities provided and that you will continue to choose to stay with us in the future.Best Regards,

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrific
2023년 12월에 1박 숙박함
답변 제공: Cherae 님, 2023년 12월 28일
Dear Jonathan,Thank you for your review. We are excited to see you had a terrific stay with us. We hope you will continue to choose Suburban Studios each time you visit Middlesboro Ky.We hope to see you again soon!Best Regards,

10/10 - 훌륭해요

Irwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and tasty restaurant onsite
Extremely helpful staff. Tasty Mexican restaurant onsite
2023년 11월에 1박 숙박함
답변 제공: Cherae 님, 2023년 11월 3일
Dear Irwin,We are all pleased you enjoyed your stay with us. The entire staff enjoys meeting and helping our guests. We like showing our southern hospitality.We also agree that the La Esperanza Mexican restaurant onsite is a wonderful place to eat. They have great food, big portions, good prices and great service.We hope you will visit us again in the future.Warm Regards,

8/10 - 좋아요

Ali

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room. Somewhat quiet. Small TV.
2023년 10월에 1박 숙박함
답변 제공: Cherae 님, 2023년 10월 16일
Dear Ali,Thank you for reviewing your recent stay at Suburban Studios.We are happy to see you enjoyed your stay. We hope you will continue to choose to stay with us each time you visit the area.Warm regards,

8/10 - 좋아요

kathleen

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Bed comfortable, relatively clean...some attention to detail when sweeping floor would be needed. Found a couple dead bugs on floor. Didnt have hot water but didnt say anything was too tired. Overall not bad. Cute little town
답변 제공: Cherae 님, 2023년 9월 25일
Dear Kathleen,We are pleased that you enjoyed your stay overall.We apologize for the inconvenience of the hot water. We were unaware of the problem at the time. We hope you will visit with us again in the future so that we will be able to provide you with an excellent stay.Kind regards,

2/10 - 너무 별로예요

Jason

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

8/10 - 좋아요

Kellye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

8/10 - 좋아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Did not like the noise from the road Room AC very noisy when it kicked off and the one half inch gap from the flooring to the bottom of the door a towel was needed to ensure no night time creepy crawlers visited while occupying the room Clean comfy bed
2022년 6월에 2박 숙박함

8/10 - 좋아요

Lindsay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the look of the lobby, I was definitely skeptical, but the room was recently updated. I didn’t get into the pool, but it looked nice and clean.
2022년 6월에 2박 숙박함
답변 제공: Cherae 님, 2022년 6월 13일
Dear Lindsay, We are glad you enjoyed your stay with us. Our rooms were completely renovated and opened the end of June 2021. Our pool inspection passed with a score of 100. The maintenance and housekeeping staff all work hard toward keeping everything clean and fresh. We hope you will return to stay with us again in the future. Best Regards,

6/10 - 괜찮아요

Jasmine 님, Mount Pleasant

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not the worst, but didn’t feel great being there alone as a female.
2022년 4월에 3박 숙박함
답변 제공: Cherae 님, 2022년 6월 12일
Dear Jasmine, We apologize for any discomfort you may have felt. We have a safe property that is monitored by security cameras and staff 24 hours a day. We hope you enjoyed your overall stay. Please consider staying with us again in the future. Best Regards,

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Each and everyone,(barr none) were so thoughtful and anxious to please. I stayed two(2) extra days. The property was very nice and well maintained. If you have to be in Middlesboro, you must stay here.
2022년 5월에 3박 숙박함
답변 제공: Cherae 님, 2022년 6월 12일
Dear Leonard, We are pleased you enjoyed your stay with us and we appreciate your wonderful review. We hope you will return to visit us again in the near future. Best Regards,

2/10 - 너무 별로예요

Robert

단체 여행
별로예요: 직원 및 서비스
I had a reservation confirmation for 4 Rooms for 2 days each which I booked a month in advance and confirmed a few days before the arrival date. When we got to the hotel, there was only 1 room available. The hotel just said, "we're sorry, we only have one room left". They blamed it on Hotels.com.
2022년 5월에 2박 숙박함
답변 제공: Cherae 님, 2022년 6월 12일
Dear Robert, We sincerely apologize. I tried to reach you by telephone after I was aprised of the situation to resolve the inconvenience. It turns out that three of the rooms were in names of your friends. Which is why the front desk staff were unable to locate them with your name. Please accept our apology. Best Regards,

6/10 - 괜찮아요

Susan

2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Lillian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was easy to find and very clean, service was impeccable
2022년 5월에 2박 숙박함
답변 제공: Cherae 님, 2022년 5월 14일
Lillian, Thank you for your review. We are pleased you enjoyed your stay with us. Your stay is the kind we strive to provide to everyone. We hope you'll choose to stay with us each time you visit the Middlesboro area. Best Regards,

8/10 - 좋아요

Angela

좋아요: 직원 및 서비스
Staff were very helpful
2022년 5월에 3박 숙박함
답변 제공: Cherae 님, 2022년 5월 13일
Hello Angela, Thank you for a wonderful review. We appreciate our guests and want to show it. We hope to see you again in the future. Best Regards,

6/10 - 괜찮아요

Deborah

2022년 5월에 2박 숙박함
답변 제공: Cherae 님, 2022년 5월 11일
Dear Deborah, It looks as if your stay didn't meet your expectations. Please let us know what we could do to improve our service. We hope to have an opportunity to exceed your expectations in the future. Best Regards,

8/10 - 좋아요

Angela

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I was disappointed that they did not have an iron. And the top blanket on the bed appeared to have dirt on it from something. Otherwise the service was just fine and workers were pleasant.
2022년 5월에 2박 숙박함
답변 제공: Cherae 님, 2022년 5월 9일
Hello Angela, Thank you for your feedback. We are happy you appreciated our customer service. I do, however, hope you would accept our apology for the something on the top blanket. As well as an apology that you were not told that we have irons, ironing boards, and many other things available upon request. We do hope you will continue to choose to stay with us when you visit the area. Best Regards,

8/10 - 좋아요

Jeffrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was good except no coffee. That's it.
2022년 5월에 4박 숙박함
답변 제공: Cherae 님, 2022년 5월 8일
Dear Jeffrey, Our sincere apologies. We do have the availability to add a coffee maker upon request. I will talk to our staff to insure they mention the amenities to each guest at check in. Please accept our apology. We hope you will return to visit again in the future. Best Regards,

10/10 - 훌륭해요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Cherae 님, 2022년 4월 12일
Dear Stephen, Thank you for a wonderful review. We hope you will visit us again in the future. Best Regards,

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay when in town
2021년 11월에 3박 숙박함
답변 제공: Cherae 님, 2021년 11월 12일
Dear James, Thank you for taking time to review your stay. We appreciate our guests and hope that each one enjoys staying with us at Suburban Extended Stay. We hope you will stay with us again in the future. Warm Regards,

10/10 - 훌륭해요

Li

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
very happy to stay , good location, clean room and very friendly staff.
2021년 10월에 2박 숙박함
답변 제공: Cherae 님, 2021년 10월 25일
Dear Li, Thank you for a wonderful review. We're all pleased to know you enjoyed your stay with us at Suburban Extended Stay. We hope to see you again in the future. Warm Regards,

2/10 - 너무 별로예요

JONATHAN 님, OXFORD

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Cherae 님, 2021년 10월 11일
Dear Valued Guest, Thank you for another great review. We are happy to serve your lodging needs. We hope to see you again in the future. Warm Regards,

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic, friendly staff!
2021년 10월에 1박 숙박함
답변 제공: Cherae 님, 2021년 10월 6일
Dear Scott, Thank you for a wonderful review. We are pleased you enjoyed your stay. We hope to see you again in the future. Warm Regards,

10/10 - 훌륭해요

Frances

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing! The front office ladies were friendly; they made me feel that I'd known them forever. They were thoughtful and helpful. Will stay here the next time I'm in the area.
2021년 9월에 2박 숙박함
답변 제공: Cherae 님, 2021년 9월 23일
Dear Frances, We are happy to know you enjoyed your stay with us and our staff. We do enjoy helping our guests and providing the best stay possible. We hope to see you again soon! Warm Regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
This is a budget motel. Room was fine. Continental breakfast was bare bones.
2021년 8월에 2박 숙박함
답변 제공: Cherae 님, 2021년 9월 23일
Dear Anonymous, We appreciate your response to our survey. We are sorry you didn't enjoy your stay with us. Our continental breakfast is to brand standards for the EconoLodge and Covid-19 guidelines. Although the guidelines for Suburban Extended Stay Hotels don't require us to provide breakfast. Perhaps this is due to the kitchenette in the room. We hope you will continue to choose Choice Hotels properties in your travels. Warm Regards,

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Cherae 님, 2021년 8월 3일
Tim, Thank you for reviewing your stay with us. The staff as a whole are glad you enjoyed your time here. We hope you will continue to choose to stay with us each time you visit the Middlesboro area. Kind Regards,