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레지던스 인 바이 메리어트 미드랜드 여행 후기

3 out of 5
레지던스 인 바이 메리어트 미드랜드
5509 Deauville Boulevard, Midland, TX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 552개 이용 후기 중 340개" "
평점 8 - 좋아요. 552개 이용 후기 중 134개" "
평점 6 - 괜찮아요. 552개 이용 후기 중 42개" "
평점 4 - 별로예요. 552개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 552개 이용 후기 중 18개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location very clean if I had to nitpick the thing I would say is they had no meat options for breakfast other than that it is a phenomenal establishment Customers and customer service is above and beyond expectations
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Johanna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is friendly and helpful, making it a tranquil place for a quick stay.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Sandy

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
Great
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Mario

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Monique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so kind and accommodating with needing a late check out. Would definitely recommend staying here.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Stacy

좋아요: 청결 상태, 직원 및 서비스
It was very close to the stadium which held our band competition but we never got new washcloths as housekeeping didn't come and the toilet ran all the time. Good place to stay if you are going to Astound Stadium.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Jeannette

2023년 9월에 4박 숙박함

2/10 - 너무 별로예요

William

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Was charged a parking recapture fee. they did not disclose it up front . Another hidden gimmick to try to extort a few bucks. will not stay here again.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Lance

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall great
Everything was great except for Sunday morning breakfast. The person that was supposed to be there called in sick and it was about an hour and a half before breakfast was ready. Unfortunately we had to leave and had to go out to eat. Things happen.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Andy

2023년 7월에 1박 숙박함

8/10 - 좋아요

Adriene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place!
2023년 6월에 5박 숙박함

8/10 - 좋아요

Eric 님, Alpine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was good. Rooms were great (great a/c) Breakfast coulda been better.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Margaret

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was very nice. Quiet, clean and comfortable.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Lori

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful! Our room was spacious and clean. Laundry room was on our floor, which was a plus! Breakfast was good, everything was clean. Highly recommended!

4/10 - 별로예요

Scott

2023년 3월에 1박 숙박함

4/10 - 별로예요

Scott

좋아요: 직원 및 서비스
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Dorothy 님, Marietta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The water in the shower wasn’t very hot.
2023년 3월에 1박 숙박함
답변 제공: Residence Inn General Manager 님, 2023년 3월 22일
Dear Dorothy, We thank you for taking the time to provide your feedback regarding your recent stay. We would like to sincerely apologize for falling short of your and our own expectations. Rest assured that we have worked diligently to ensure that this issue is resolved. We hope to have another opportunity to serve you in the future when your travels bring you back to the area.

8/10 - 좋아요

HEATHER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Residence Inn General Manager 님, 2023년 3월 22일
Dear Heather, We thank you for your feedback and appreciate you choosing us during your travels. We hope to see you again in the future!

8/10 - 좋아요

Shirley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet stay which to me is one of the most important things.
2023년 2월에 3박 숙박함
답변 제공: Residence Inn General Manager 님, 2023년 3월 22일
Dear Shirley, We thank you for providing your feedback. We are delighted to hear that you enjoyed a quiet experience. If your travels bring you back to the area, we hope to see you!

2/10 - 너무 별로예요

Olivia Diane

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
There was no hot water in our room staff didnt care said we could shower in another room instead of giving us another room , fire alarm went off at 1am waking us up I really used to love staying here must have changed owners or staff
2023년 2월에 1박 숙박함
답변 제공: Residence Inn General Manager 님, 2023년 3월 22일
Dear Olivia Diane, We thank you for providing us with the details of your recent experience. We have notified the appropriate leadership teams to ensure these issues do not occur again in the future. We hope to have another opportunity to serve you if your travels bring you to the area so that we may restore your confidence in the Residence Inn Midland.

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
Friendly staff, place was spotless, something that is very important to me. Breakfast was fine, what you would expect if you have stayed at other Residence Inns. I always have the plain Greek yogurt with nuts. My husband likes the bagels and cereal. There is a daily hot offering of eggs and sausage.
2023년 2월에 1박 숙박함
답변 제공: Residence Inn General Manager 님, 2023년 3월 22일
Dear Ellen,We appreciate you taking the time to provide your feedback. We strive to provide our guests with a memorable experience and are delighted to hear that you enjoyed your stay. We hope to see you again soon!

10/10 - 훌륭해요

Yurielis

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 12월 14일
We thank you for your feedback and hope to see you again in the future!

6/10 - 괜찮아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Lack of Hot Water in the Morning.....
No hot water in the morning. I let the shower run for at least 10 minutes with no hot water......very disappointing. I normally rate a hotel based on a few small luxuries, and one of them is a good hot shower in the morning. On this point, this hotel failed miserably. Sorry......I will NOT be staying at this particular establishment again.
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 11일
We appreciate you taking the time to provide your feedback regarding your recent stay. We strive to provide our guests with a memorable experience and are disappointed to hear that we have fallen short of your expectations. Rest assured we have shared your feedback with the appropriate department to ensure these issues are corrected going forward. We hope to have another opportunity to serve you in the future so that we may restore your confidence in the Residence Inn Midland.

6/10 - 괜찮아요

EDWARD

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

8/10 - 좋아요

Olivia Diane

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet great parking friendly staff ,beds are kinda hard maybe putting better matress pads for support especially on ADA rooms? Other than that really good 👍
2022년 6월에 6박 숙박함

6/10 - 괜찮아요

Loretta

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The stay was actually ok. The hotel room we had was in serious need of upgrade. The furniture was essentially worn out. All serviceable but significant age issues.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite was comfortable and had plenty of space. Breakfast was free and had many delicious options.The location was perfect. Easy access to many places we went in Midland and we were able to walk to grande stadium for our event. The only drawback is that there is no ice machine available on property. Apparently the refridgerator in the room is supposed to have an ice maker in the freezer, but ours did not have one. It took multiple calls to the front desk to find all this information out and to finally request the hotel prepare some ice for us to keep in our freezer. But it was the only time the staff were not very helpful. And the convience of the location made up for the negative interaction. I just couldn't pick excellent all around. I would stay here again, I would just be prepared to bring my own ice. :)
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

Sarah

2022년 5월에 6박 숙박함

10/10 - 훌륭해요

Michael

2022년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Tkeyah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast could be better with more to choose from
2022년 4월에 2박 숙박함

2/10 - 너무 별로예요

Christine

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst stay ever
Had no hot water called front desk was told maintenance gone for the night will leave a message for it to be fixed. If not will move to a different room. Next morning shower was barely warm then cold. Afternoon husband had to shower it was cold water only. Told the front desk and she asked so nobody came to check it. Told her No. she said she will leave them a note. How much longer is our stay, told her we check out in the morning. Terrible how much we had to pay for no hot water
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2022년 2월에 26박 숙박함

8/10 - 좋아요

Olivia Diane

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay the bed pillows are hard though
2022년 3월에 2박 숙박함

8/10 - 좋아요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함

4/10 - 별로예요

Leslie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room 333 had one minute of hot water and a difficult shower door otherwise good stay
2022년 2월에 3박 숙박함

2/10 - 너무 별로예요

Mary 님, The Woodlands

별로예요: 청결 상태
This place was old, tiles were popped up in the bathroom, no hot water because they put us “on the farthest side of the boiler”. Told us it takes running water for 30 minutes. The pet dander throughout the room is horrendous. Those with allergies Beware! The dog smell is everywhere throughout the hotel.
2022년 2월에 3박 숙박함

6/10 - 괜찮아요

Jason

출장 여행
좋아요: 청결 상태
The ice machine did not work in my rooms freezer so I asked where the ice machine was and they didn't have one. reluctantly I was told by the front desk she could get me some. Today I find a $20.00 charge on my card. I was never told there would be a charge nor should have been charged because they had faulty equipment in the room.
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Laurent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming staff. Convenient location to highway. Good overall condition, except for malfunctioning side door to access hotel from side parking.
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

Sherra

2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Barry

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Don't Claim Pet Friendly if a Premium Fee is Added
Traveling across country with my partner and our Bulldog. Searched "pet friendly" hotels - this one came-up. Booked. Arrived very late and tired. Told there's an "incidental $20.00 charge for the dog" - turns-out that a $57 pet fee / charge hit my AMEX in addition to the booking. I will be disputing.
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Elsa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly customer service
2021년 11월에 2박 숙박함

8/10 - 좋아요

Cecy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
One of the toilets was not working well. The room had a weird smell but overall it was clean. The breakfast was good
2021년 11월에 1박 숙박함

8/10 - 좋아요

MANA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Dustin

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Dark outside, nice inside.
Its dark here at night. I'm not really concerned about walking in the dark at night, but if you are you might want to stay across the street. All of the landscape lights and floodlights were off. Maybe it was a timer issue in the summer, but I don't think so. They are off at 9pm.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, helpful staff. Clean property and quiet area. Happy they brought a full breakfast back.
2021년 9월에 4박 숙박함