실내 수영장

페어필드 인 & 스위트 바이 메리어트 미니애폴리스 번즈빌 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 598개 이용 후기 중 282개" "
평점 8 - 좋아요. 598개 이용 후기 중 192개" "
평점 6 - 괜찮아요. 598개 이용 후기 중 76개" "
평점 4 - 별로예요. 598개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 598개 이용 후기 중 23개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Barb

연인과의 여행, 출장 여행
I didn’t realize the propert was under construction
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Elizabeth

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It would’ve been nice before scheduling to know that the hotel is under renovation as it stunk dirty and not acceptable for the price I paid
2024년 3월에 1박 숙박함

4/10 - 별로예요

Paula Olivia

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
UNDER CONSTRUCTION!!! The place is a mess they are under construction and walls aren’t finished there are furniture sitting in the halls leaves you like a 2 foot pass way. It’s dirty from the construction. The room was almost finished the outlets didn’t have covers the floor seemed to have not been cleaned. The beds were ok. Honestly if they are under construction they should just close for some time and finish things the right way. Very disappointing hotel
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Samantha

단체 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Staff was very nice but property was going through renovations and it was a mess. Highway outside is also very loud.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Eric

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Glenda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was a good stay. However it was under a reconstruction that we weren't aware of and was a bit dirty. Breakfast wasn't the best, mostly things you can buy at Wal-Mart and warm in the microwave.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Constance

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This hotel was under serious renovations and so many things were not as they should be. There was a lot of sound in the day as well so couldn't work in the lobby. But the worst part was the hotel employee called the day before and asked me to CANCEL because of the renovations. Our whole team was booked there so I didn't want to cancel but really wish I had. He did say he would give me the same low rate and put me in Hampton Inn right nearby. Wish I had done that in retrospect. This is NOT UP TO THE MARRIOTT NAME OR STANDARD OF HOTEL. VERY DISAPPOINTED IN THIS BRAND AND WILL NOT STAY IN A FAIRFIELD INN AGAIN!
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Mahmoudul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful and friendly staff plus it was a great environment
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Mahmoudul

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Gregory 님, Tucson

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is undergoing renovation. The first thing you see as you enter the parking lot is a dumpster with door open to all the junk. Ugly.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

William 님, Colleyville

Soap dispensers wouldn’t open
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kelly

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lynell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Excellent breakfast and beds were comfortable.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent customer service.
Clean rooms, friendly staff, nice and quiet for a Saturday. Definitely want to stay in the future.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Alicia

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was too small, not enough of seating in pool area, not enough towels in the pool area, not enough seating for breakfast, rooms weren't very clean, hotel was very loud, and the breakfast options were limited
2023년 9월에 1박 숙박함

8/10 - 좋아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Will 님, 2023년 8월 26일
Thank you for leaving us such a great review! we are ecstatic to hear that the service we provided during your stay was to your liking. Thanks again for choosing to stay with us and we hope to see you again in the near future!

2/10 - 너무 별로예요

lucha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great front desk assistance as they just work there they are nit incharhe of the hotel up keep. The room is very out dated and there was a patch in the wall by the door of room 105 where we stayed. It didnt look to be repaired very professional. The toilet didnt work at times. You needed to jiggle the handle in order for the tank to refill on water.The parking lot door doesnt lock. The ice machine has a constant pudle coving the entire walk way and the carpet is soaked. It would have been better for my family and I to stay somewhere else. We will never return.
2023년 8월에 3박 숙박함
답변 제공: Will 님, 2023년 8월 26일
I am very sorry to hear that you were not happy with the service that was provided during your stay. We agree that the property is due for a renovation. Knowing that, we have plans to start our complete renovation of the property starting next month. Again, I am sorry that you were not happy with your stay with us, and we hope you will give us another chance to make you happy in the future after our renovation has been completed.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice, clean room, pool, jacuzzi and friendly staff.
2023년 8월에 1박 숙박함
답변 제공: Will 님, 2023년 8월 26일
Thank you for leaving us such a great review! We are ecstatic knowing that the service we offered during your stay was to your liking! Thanks again for choosing to stay with us and we hope to see you again.

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 7월에 1박 숙박함
답변 제공: Will 님, 2023년 8월 26일
Thank you for leaving us such a great review! we are ecstatic to hear that the service we provided during your stay was to your liking. Thanks again for choosing to stay with us and we hope to see you again in the near future!

10/10 - 훌륭해요

Kyly 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall nice hotel, standard overall. Would stay here again, it is close to the zoo and not far from outlet shopping (about 10min drive).
2023년 7월에 1박 숙박함
답변 제공: Will 님, 2023년 8월 26일
Thank you for leaving us such a great review! we are ecstatic to hear that the service we provided during your stay was to your liking. Thanks again for choosing to stay with us and we hope to see you again in the near future!

10/10 - 훌륭해요

Isaac

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Ann

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Travis

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would recommend for people with small children pool is shallow but decent size.

8/10 - 좋아요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Darek

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Bed and pillows were uncomfortable. Not very good sound proofing from room above and next to us
2023년 5월에 1박 숙박함
답변 제공: Will 님, 2023년 6월 1일
I am sorry to hear that you did not approve of the pillows that were included with your room during your visit. We just ordered all new pillows to replace the old ones. I am also sorry to hear that your room did not keep the outside noise out as well as you wanted. We are having renovations done in the near future. Noise proofing the rooms is one of the many different things we are hoping to improve with our renovation. We hope you decide to stay with us again the future. Thanks

10/10 - 훌륭해요

Chuck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Will 님, 2023년 6월 1일
Thank you so much for your great review! We hope to see you again in the near future!

10/10 - 훌륭해요

Richard

2023년 4월에 2박 숙박함
답변 제공: Will 님, 2023년 6월 1일
Thank you so much for your great review! We hope to see you again in the near future..

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Scott

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Front desk staff was very courteous. Room cleanliness was average. i.e small shaving leftovers on shower curtain, stains on end table in room.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Jeri 님, Prairie City

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location. Clean rooms. Road noise. Staff was just okay.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Becky

2023년 3월에 2박 숙박함

4/10 - 별로예요

Tera

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There was a basketball tournament in Savage. Our whole team of 6th-grade boys and parents chose this hotel, partly for the use of the pool. We returned to the hotel after the first day of the tournament and discovered a horrible smell in the pool. Everyone in it began coughing and developing a rash. I made everyone clear the pool area. Upon our insistence, the pool was tested and showed high levels of acid. The pool was closed for the evening and reopened in the morning, but was soon closed again for the levels of chlorine being off. Very disappointing for all the students staying at the hotel, our team, and the other districts there for area events.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Scott

2023년 2월에 1박 숙박함

4/10 - 별로예요

Juliann

가족 여행
별로예요: 직원 및 서비스
2023년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 2월 8일
We appreciate you sharing your concerns with us, Juliann.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay & tasty coffee ☕️
2023년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 1월 12일
Jamie, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Fairfield Inn & Suites Minneapolis Burnsville!

4/10 - 별로예요

Shandalyn

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is not your usual clean and nice Marriott. There was mold in the shower on ceiling and the hot tub was out of order. We had to change rooms because the TV didn’t work. The only part of our experience that was good was Monty in the kitchen. This hotel was very discouraging and I will always look into reviews before booking now.
답변 제공: Customer Service 님, 2023년 1월 6일
We're sorry to hear that you had such an unfortunate experience during your stay with us. We would absolutely like to apologize for the cleanliness of your room as well as the maintenance issues you encountered. We would love to offer you a complimentary future stay with us so that we can provide you with the five-star experience that Marriott is known for. Please reach out to our customer service team so that we can get this process started for you. Thank you again for bringing these issues to our attention and we hope to have the opportunity to serve you better in the future.

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Bed was soft and sloped downward at the head of the bed.
2022년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 11월 27일
We appreciate your feedback, Amy.We're disappointed to hear that our bedding didn't meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. We've addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.

8/10 - 좋아요

Laurie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near highway so noisy. Pool and breakfast wonderful.
2022년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 11월 14일
Thank you for your feedback, Laurie. We are happy to see you had an overall enjoyable stay with us! However, we're sorry to hear that you were disappointed with your room location and that you had some issues with outside noise. Our pool and breakfast areas are popular amenities and we're glad you enjoyed them. We hope you will consider choosing us again on your next visit to Burnsville.

8/10 - 좋아요

joe

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Place was nice and staff was too just small things they need to work on. Like show as leaking when you used it. Big bathroom in my room but now counter space.
2022년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 10월 18일
Thank you for sharing your thoughts with us, Joe.We appreciate the time you've taken to leave us your feedback and we're glad you enjoyed our friendly staff, lovely rooms and spacious facilities. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns regarding the condition of our accommodations moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know.

4/10 - 별로예요

Wendy

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
We were on the first floor and had to call front desk 2 times first night because there were boys that were making so much noise that my grandchildren couldn’t fall asleep staff went to talk to them but continued for quite awhile before finally stopped, same thing 2nd night except that my grandchildren were sleeping and were awakened by noise. Would have been nice to have been told that not all rooms have microwaves and that they didn’t do housekeeping every day at check in. The pool was nice and breakfast was very good.
2022년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 10월 12일
We appreciate the feedback, Wendy.We're disappointed you had such challenges during your time with us. We regret the problems you had with the sound levels in the rooms and that your stay didn't exceed your expectations. We care about the comfort of our guests so we'll address your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

2/10 - 너무 별로예요

Bonnie

2022년 9월에 3박 숙박함

8/10 - 좋아요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
The location was excellent, we were close to two major expressways, Costco, a shopping center, and restaurants. The breakfast was awesome, A lot of quality selection, hot breakfast with several options of fresh fruit. The staff was very friendly, reception, kitchen, and housekeeping.
2022년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 9월 14일
Thank you for sharing, Lee!We're delighted to hear that you had a wonderful experience at Fairfield Inn & Suites Minneapolis Burnsville! We're so glad you enjoyed our location, breakfast offerings, and interacting with our team. We strive to provide our guests with the best possible experience, so this is great to hear.We'd love to share an even more fantastic visit with you in the future!

10/10 - 훌륭해요

Lynell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay at the Fairfield Inn
We were greeted by friendly staff and even though we were early, because the room was ready, they let us check in. Everything looked very nice and clean. This morning Monty welcomed us to breakfast. He had hot coffee ready and a nice variety of food that all tasted good. Thank you for a very nice stay.
2022년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 9월 12일
Thanks for the great review, Lynell!It's wonderful you enjoyed your stay at Fairfield Inn & Suites Minneapolis Burnsville so much! We strive for excellence so we're thrilled you appreciated not only our kind staff and cleanliness, but also our delicious breakfast selection! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience!

6/10 - 괜찮아요

Wendy

No coffee at breakfast. Hair in omelet. Rooms are old and need updated.
2022년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 9월 8일
We appreciate the feedback, Wendy.It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 - 좋아요

FELIPE

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2022년 8월에 1박 숙박함