테라스/파티오

홈2 스위츠 바이 힐튼 로즈빌 미니애폴리스 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 570개 이용 후기 중 399개" "
평점 8 - 좋아요. 570개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 570개 이용 후기 중 34개" "
평점 4 - 별로예요. 570개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 570개 이용 후기 중 6개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Priscilla

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked about my stay that i thought was pretty cool and coinvent was the digital key and the app they use for their stay! You can share your digital key through email to whoever is staying with you or still request a physical copy up at front. The Digital key gives you access to your room, pool and coming from outside on the sides. Also you can check out right on the app as well, no need to stop and talk to anyone!
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 4월 3일
Digital key is a great feature. So glad you enjoyed it!Thanks for the great feedback.

10/10 - 훌륭해요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was above and beyond excellent. My room was clean, spacious and quiet. Continental breakfast offered. Parking is a lot and there were some interesting people, but otherwise no concern.
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 25일
Thank you for a great review! I am so happy to hear that our team made your stay memorable and your room met all your expectations. We hope to see you again soon at the Home2 Suites Roseville.

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was fryand kind!! Free breakfast was awesome. I am a repeat customer to this specific location. Would not hesitate to stay here again
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 25일
We love having you hear and cannot wait to see you on your next visit. Thanks for taking the time to share your experience!

8/10 - 좋아요

Kimberly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the best concept for a hotel I have ever stayed at. The kitchenette and couch made the room fully functional and comfortable for my week-long stay and it did not cost any more than any other hotel in the area. The staff was very friendly and helpful. Although the room and property were generally very clean, the only rating that did not receive five stars was for cleanliness since the bathroom floors had not been swept/cleaned of hair from previous guests. Otherwise, I was happy with my stay and will stay again.
2024년 3월에 5박 숙박함
답변 제공: Tammy 님, 2024년 3월 22일
Thank you for your feedback! It is very nice to hear that you enjoyed your room and our team. I am sorry to hear that your bathroom did not meet your expectations in cleanliness. I have reviewed your comments with our housekeeping team and we are working to improve our service and prevent a future occurrence. We do look forward to having you back next time you are in the area.

8/10 - 좋아요

Page

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very reliable place to stay
2024년 3월에 2박 숙박함
답변 제공: Tammy 님, 2024년 3월 18일
Thank you! We are so happy to hear that you enjoyed your stay and cannot wait to see you again.

8/10 - 좋아요

Judi

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, pleasant, roomy, nice kitchen.
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 18일
Thank you for your feedback. I'm so happy to hear that our rooms met your needs so well. We hope you return again soon!

10/10 - 훌륭해요

Adata

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It met my needs, hence it was ok
2024년 3월에 8박 숙박함
답변 제공: Tammy 님, 2024년 3월 11일
Thank you for your feedback. We are pleased to hear that we met your expectations. We hope to see you again soon!

10/10 - 훌륭해요

Leah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very spacious and accommodating for our large family get-together. The staff were extremely friendly and helpful in getting our rooms set up to be next to each other and to hunt down some extra chairs for us. The exercise room is impressive with its cleanliness and high quality equipment. Breakfast was also delicious and the set-up for that area worked well to move the flow of people in a quiet and organized manner and also provided ample seating for guests to eat their breakfast in the commons. We will most definitely stay here again when we come back into town again.
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 4일
Thank you for an amazing review. I am so pleased to hear that you found so many great things to enjoy while you were here. I will be sure to share your compliments with my team. We look forward to seeing you again next time you are in the area!

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the rooms! Will stay there again
2024년 3월에 2박 숙박함
답변 제공: Tammy 님, 2024년 3월 4일
Thank you for a great review! We love having you here and cannot wait to see you again.

6/10 - 괜찮아요

Nelson

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Emily 님, 2024년 2월 20일
Thank you for taking the time to leave us a rating. We value all feedback from our guests and would love to know more about your experience to better understand how we can improve. If there's anything specific you'd like to share with us, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.

10/10 - 훌륭해요

JoEllyn R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Tammy 님, 2024년 2월 19일
Thank you for the great rating. We are so happy to hear that you enjoyed your stay with us!

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Emily 님, 2024년 2월 19일
Thank you so much for the kind review, Mary. We're happy to hear that you enjoyed your stay and look forward to welcoming you back again soon!

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were spacious, comfortable, clean. Check in and out easy…all around great experience!
답변 제공: Tammy 님, 2024년 2월 16일
Thank you! It is great to hear that you enjoyed so many great things about our hotel. We look forward to having you back at the Home2 Suites Roseville.

10/10 - 훌륭해요

Tessa

2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 22일
Thank you for the great rating! We hope to see you again next time you visit the Roseville area.

10/10 - 훌륭해요

Maricruz 님, Tama

가족 여행
좋아요: 편의 시설/서비스
Very space full and clean
2024년 2월에 1박 숙박함
답변 제공: Emily 님, 2024년 2월 5일
Thank you for taking the time to share your positive experience at Home2 Suites in Roseville, MN! We're delighted to hear that you found our hotel spacious and clean. Providing a comfortable and clean environment is a top priority for us. Your feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future.

2/10 - 너무 별로예요

Peggy 님, Plainview

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love having all the space and the kitchen area!
2024년 1월에 2박 숙박함
답변 제공: Emily 님, 2024년 1월 29일
Hi Peggy, thank you for taking the time to review your stay. We're happy to hear you enjoyed having the extra space and kitchen area in your room! We'd love to understand your rating more. If there were any additional issues you experienced, please feel free to reach out to us directly so we can address them. We hope to have the pleasure of hosting you again soon.

4/10 - 별로예요

Samantha

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Tammy 님, 2024년 1월 25일
I'm sorry to hear that you did not enjoy your stay with us. We continue work to improve our service and quality for our guests. Please let us know if we can help with anything to improve. Thank you for your feedback.

10/10 - 훌륭해요

Rebeka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tammy 님, 2024년 1월 22일
Thank you for your great rating. We hope to see you again soon!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room and hotel was clean the staff was friendly. One of the nicer hotels I have stayed in, in a while. We stay in about 3 or 4 a year and this was the nicest in quite some time. Plus it was a reasonable price. Would definitely stay again.
2024년 1월에 4박 숙박함
답변 제공: Tammy 님, 2024년 1월 17일
It's so great to hear that you had such a great experience with us. Thank you for taking the time to share it! We look forward to seeing you next time you visit the Roseville area.

10/10 - 훌륭해요

Nancy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I LOVE staying at Home2Suites! The rooms are spacious and clean, and have everything a family needs while traveling. I did laundry, my family enjoyed the pool and the fitness center as well. The breakfasts were amazing and we looked forward to them all three mornings. My only complaint was that I am very sensitive to pet smells- and since it has become a pet-friendly hotel, there was a large uncovered jar of smelly dog treats, and I felt that the air wasn't as fresh due to lingering pet odors. But I will be back and Home2Suites are definitely my favorite brand of hotel.
2024년 1월에 4박 숙박함
답변 제공: Tammy 님, 2024년 1월 12일
It is so nice to hear that you found so many things to enjoy at our location. Home2 has always been pet friendly, but I'm sorry the dog treats caused some distress for you. We will see if we can find another way to display them so they are seen but not smelled. We can't wait to have you back again at the Home2 Suites Roseville!

10/10 - 훌륭해요

Wanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Place
It was awesome. The evening staff went above and beyond helping getting a recliner for our father who had just had chemotherapy the week before our stay.
2023년 12월에 2박 숙박함
답변 제공: Emily 님, 2023년 12월 29일
Thank you so much for your glowing review! We're delighted to hear that your stay with us was awesome and that our evening staff went above and beyond to assist your family, especially during a challenging time. Providing exceptional service and ensuring our guests' comfort is our top priority. We truly appreciate your kind words and hope to welcome you back for another memorable experience in the future

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Tammy 님, 2023년 12월 18일
Thanks for the great rating! We hope you visit again next time you are in the Roseville area.

10/10 - 훌륭해요

vickie

2023년 12월에 1박 숙박함
답변 제공: Emily 님, 2023년 12월 29일
Hi, Vickie! Thank you for taking the time to review your stay. We're so happy to hear you enjoyed your time with us, and look forward to welcoming you back. Happy New year!

10/10 - 훌륭해요

traci

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place. Staff was wonderful! Give them all a raise! Pleaseant, helpful, always a smile.
2023년 11월에 1박 숙박함
답변 제공: Tammy 님, 2023년 11월 29일
Thank you so much for the great review! I will be sure to share your kind words with our team. We hope to see you again soon at the Home2 Suites Roseville.

10/10 - 훌륭해요

Forrest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice stay good room although it had a flowery smell that was pleasant to me, but my wife is sensitive to fragrances, and it gave her a headache.
2023년 11월에 1박 숙박함
답변 제공: Tammy 님, 2023년 11월 29일
Thank you for your feedback. I'm sorry that the deodorizer we used caused your wife a headache. I will be sure to share your comments with our team to improve on that.

10/10 - 훌륭해요

Tong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like everything about it. Thanks
2023년 11월에 2박 숙박함
답변 제공: Tammy 님, 2023년 11월 29일
Thank you! We appreciate your feedback and look forward to seeing you again soon.

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Millions of dogs at the place.
2023년 11월에 2박 숙박함
답변 제공: Tammy 님, 2023년 11월 29일
Thank you for your feedback. I'm sorry if the pets in our hotel caused you any inconvenience. We hope you consider staying with us again next time you are in the Roseville area.

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We came to stay at this hotel and the NUMBER ONE THING WE ENCOUNTERED was Ms. Bobbie! Ms. Bobbie checked us in when we arrived in the evening. My Wife and I were just not sure if she owned the hotel or what, because she was so gracious, informative, warm and friendly. I mean it, it was as if this was her family's hotel (and maybe it is) and she was taking care of us as if her family name depended on it. We felt so welcomed and taken care of by her, that it was AMAZING! THANK YOU Ms. Bobbie!!!!
답변 제공: Tammy 님, 2023년 11월 27일
Thank you for the AMAZING review! Ms. Bobbie is absolutely a member of our Home2 family and we are so happy to here that she made your visit so memorable. I will be sure to share your kind compliments with her. We hope to see you again soon!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in staff person was very friendly, kind, and helpful
2023년 11월에 1박 숙박함
답변 제공: Tammy 님, 2023년 11월 20일
That's great to hear! I hope you enjoyed your entire visit and come see us again when you are in the area. Thanks for the great review!

10/10 - 훌륭해요

Kelli

2023년 11월에 1박 숙박함
답변 제공: Tammy 님, 2023년 12월 18일
We are happy to hear that you enjoyed your stay with us. Thank you for taking the time to share your experience!

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is super awesome and is more than willing to accommodate our needs.
2023년 11월에 1박 숙박함
답변 제공: Tammy 님, 2023년 11월 13일
Thank you so much for a great review! We cannot wait to see you again at the Home2 Suites-Roseville.

10/10 - 훌륭해요

Rachel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2023년 10월에 1박 숙박함
답변 제공: Tammy 님, 2023년 11월 6일
Great Rating! Thank you for sharing your experience.

10/10 - 훌륭해요

Natasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything good!!!
2023년 11월에 1박 숙박함
답변 제공: Tammy 님, 2023년 11월 6일
That is great to hear! Thank you for your feedback.

6/10 - 괜찮아요

Connie

좋아요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Tammy 님, 2023년 10월 31일
Thank you for sharing your feedback. We hope you consider us again when you travel to the Roseville area.

10/10 - 훌륭해요

Alisha

2023년 10월에 2박 숙박함
답변 제공: Tammy 님, 2023년 10월 25일
It's great to hear that you enjoyed your time with us. Thanks for the great rating!

8/10 - 좋아요

Cheryl

2023년 10월에 1박 숙박함
답변 제공: Tammy 님, 2023년 11월 13일
Thank you for taking the time to share your feedback. We hope you consider us again, next time you visit the Roseville area!

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for families
The hotel is great for traveling with young children. The runs are spacious and we can make our own food and have dishes to use. The staff is always super friendly and happy to serve.
2023년 10월에 2박 숙박함
답변 제공: Tammy 님, 2023년 10월 24일
We are so happy to hear that you enjoyed your visit with the kids! Thanks for taking the time to share your experience. We hope you visit again soon.

10/10 - 훌륭해요

abdisalan

2023년 10월에 2박 숙박함
답변 제공: Tammy 님, 2023년 10월 18일
Thank you for a great rating!! We are so happy to hear that you enjoyed your experience and hope to see you again in the future.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a single person, this was wonderfully clean and affordable. It would be nice if you had a better - broader selection of decaf teas. Thanks, I’ll be back.
2023년 10월에 2박 숙박함
답변 제공: Tammy 님, 2023년 10월 9일
It is so great to hear that you enjoyed so many great things about your stay with us! We will review our decaf tea offerings and see what we can do to improve that. Thank you for your feedback.

10/10 - 훌륭해요

Anna Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 11박 숙박함
답변 제공: Tammy 님, 2023년 10월 9일
Thank you for the great rating! We hope to see you again soon.

8/10 - 좋아요

Margaret

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean pool and rooms, grilling area, courteous staff
2023년 9월에 3박 숙박함
답변 제공: Tammy 님, 2023년 10월 4일
Thank you for the great feedback. We are so happy to hear that you enjoyed so many great things about your stay. We hope you keep us in mind for future visits!

10/10 - 훌륭해요

Leesa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean. Very friendly and helpful staff. Very pet friendly! Love the rooms.
2023년 9월에 3박 숙박함
답변 제공: Tammy 님, 2023년 10월 3일
Very happy to hear you enjoyed our team and the hotel. Thank you for taking the time to share your experience and we hope to see you again soon.

8/10 - 좋아요

Don

2023년 9월에 2박 숙박함
답변 제공: Tammy 님, 2023년 10월 24일
Thank you for the great rating! We appreciate your feedback and cannot wait to have you back again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Stay
An amazing stay. Really impressed with the cleanliness and courtesies
2023년 9월에 2박 숙박함
답변 제공: Tammy 님, 2023년 10월 3일
Thanks for the kind words. We are thrilled that you had such a great experience and hope to see you again next time you visit the Roseville area.

10/10 - 훌륭해요

Kela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay
2023년 9월에 2박 숙박함
답변 제공: Tammy 님, 2023년 10월 9일
Thank you for taking the time to share your feedback. We are so happy to hear that you enjoyed your experience and hope to see you again soon.

8/10 - 좋아요

Peggy 님, Plainview

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love to stay at this hotel. It’s clean and has large rooms that accommodate our family. Usually it is nice and quiet but this time we had a dog in the room above us that barked from 9 pm to 10:23 pm continuously. We called the front desk and they said they tried to reach the owners and were unable to and that they had until 10:30 pm to return and quiet the dog without consequence!! Six other people had called to complain!! Really, won’t you have some kind of policy that states you can’t leave an animal alone in the hotel room!!
2023년 9월에 1박 숙박함
답변 제공: Tammy 님, 2023년 9월 25일
Thank you for taking the time to share your experience. I am so sorry that this incident occurred and that you were disturbed by it. Our team is working together to find a better way to prevent a future occurrence and ensure that our guests will not be affected by such an event. We really appreciate your repeated visits to our location and hope we see you again in the future.

2/10 - 너무 별로예요

Drew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2023년 9월에 1박 숙박함
답변 제공: Tammy 님, 2023년 9월 25일
I'm sorry to see that you did not enjoy your visit to our location. If you would like to discuss this further, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Kela

좋아요: 청결 상태
답변 제공: Tammy 님, 2023년 9월 25일
Thank you for the 5 star rating! We loved having here and hope to see you again in the future.

10/10 - 훌륭해요

Guadalupe

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Tammy 님, 2023년 9월 25일
We couldn't be more pleased with your 10/10 rating! Thanks for taking the time to rate us.

10/10 - 훌륭해요

Cheryl

2023년 9월에 1박 숙박함
답변 제공: Tammy 님, 2023년 9월 11일
Thanks for a great rating! Hope to see you again soon.