로비

수퍼 8 바이 윈덤 블루밍턴/에어포트 여행 후기

2 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1009개 이용 후기 중 191개" "
평점 8 - 좋아요. 1009개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 197개" "
평점 4 - 별로예요. 1009개 이용 후기 중 172개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 209개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

CHUNGWOON

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 13일
We are saddened that your experience was not how you expected it to be. We set high standards for ourselves and we regret that this was not met in your interaction with us. We hope that you will give us another chance to earn your business.

8/10 - 좋아요

Brayden

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Our room was really run down, but we felt comfortable
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Sarah

별로예요: 편의 시설/서비스
I had a terrifying, horrible night. The people staying right next door had a serious domestic dispute which included yelling, screaming, doors slamming, and what sounded like furniture being thrown against our shared wall. It started at 3 am when I awoke with a jolt to something slamming against the wall. I was too petrified to move but thought for sure someone would call the police. Apparently no one did as this went on for a long time. I had a hard time falling asleep to begin with due to the general hall noises and doors shutting. I could hear everything on my floor. I got no sleep and I had to be up at 4:30 am for a flight. Also the shuttle bus to the airport had a sharp metal piece sticking up from the seat where the seatbelt buckle should have been. It gouged my leg through my pants as I got out, to the point of bleeding and leaving a scar. The long- term car parking was not well-lit or secure-looking. I return home tomorrow and can only hope my car is still there and undamaged. For $12 a day, I expect a safer-looking environment for my car. Will never ever use this hotel again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
I apologize for the inconveniences that you experienced during your stay. We can’t fix the past but you have my personal commitment that we will try our best to improve our facilities for your maximum comfort. Until then, please accept my sincerest apologies on behalf of everyone on the team. We appreciate your business and hope to see you soon.

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Aileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice safe place to staff is very friendly n helpful
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
We’re grateful that you took the time to leave us a wonderful review. Thanks a lot!

10/10 - 훌륭해요

John

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
We’re grateful that you took the time to leave us a five star rating. Thanks a lot!

4/10 - 별로예요

Hevan

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hallways were dirty, the room was dirty, there were stains all over the wall, the bathroom trim was broken, the shower was dirty, all of the lamps were bent sideways, they still worked but still very tacky. The front desk was rude and kept people waiting for a very long time. Very bad area to rent a hotel at as well, did not feel safe at any point.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 22일
I apologize for the inconveniences that you experienced during your stay. We can’t fix the past but you have my personal commitment that we will try our best to improve our facilities for your maximum comfort. Until then, please accept my sincerest apologies on behalf of everyone on the team. We appreciate your business and hope to see you soon.

10/10 - 훌륭해요

Torivio

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 22일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

8/10 - 좋아요

NAOHITO

좋아요: 직원 및 서비스, 편의 시설/서비스
施設は古めだが、空港からシャトルバスがあり、徒歩10分にWalmartがあるので滞在だけならレンタカーは不要。
2024년 4월에 3박 숙박함

8/10 - 좋아요

Africa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
rooms were nice
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

2/10 - 너무 별로예요

Eric

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I chose this location for location and price. Close to where I needed to be and less than $100 a night and breakfast. Smelled of mold and mildew. Speaking the English language was difficult to understand. Service is questionable at best. The room I was in didn't have carpeting so you would think a sweep and a mop would be easy. Bathroom dirty with paint chipping off the walls. No coffee maker in room. Bathrooms need a deep-clean. Breakfast was disappointing unless all you want is minimum. I called before booking and was told pancakes and bagels were on the menu. I went elsewhere for breakfast. If you want cheap for cheap then this is your place if not I highly recommend booking elsewhere.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Thank you for bringing this matter to our attention. Please know that your situation was an exception. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business.

6/10 - 괜찮아요

Emil

출장 여행
별로예요: 숙박 시설 상태 및 시설
Traffic noise, smokers on the same floor, flooring way beyond its useful life.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Chloe

Such a loud hotel, if I hadn’t been so knackered I would have asked for a different room or have left to find somewhere else.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 8일
Hello, I apologize for the inconveniences that you experienced during your stay. We can’t fix the past but you have my personal commitment that we will try our best to improve our facilities for your maximum comfort. Until then, please accept my sincerest apologies on behalf of everyone on the team. We appreciate your business and hope to see you soon.

8/10 - 좋아요

Sherry

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello, We’re so grateful that you took the time to share your positive rating with us. It’s our pleasure to serve customers like you. Have a wonderful day!

2/10 - 너무 별로예요

Jocelyn

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 24일
Hello, I apologize for the inconveniences that you experienced during your stay. We can’t fix the past but you have my personal commitment that we will try our best to improve our facilities for your maximum comfort. Until then, please accept my sincerest apologies on behalf of everyone on the team. We appreciate your business and hope to see you soon.

6/10 - 괜찮아요

Keonie

단체 여행
별로예요: 편의 시설/서비스
The location was central to meet my needs. However the bed was lumpy and some staff we not very helpful.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello, thanks for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

4/10 - 별로예요

BARBARA

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was old, smoke smell all over the place
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello, thanks for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

10/10 - 훌륭해요

Levon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff Reddy, Norma, and Veniy are very respectful and very helpful. House keeping are also very helpful and help you need they will solve the problem. They keep the hotel very clean I highly recommend staying @ the super 8 you won't be disappointed. Great work
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is very good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - 훌륭해요

Rossmely

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 26일
Hello Rossmely, Our team is so grateful for your positive rating. Looking forward to having you again at our hotel.

8/10 - 좋아요

Samantha

2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such awonderful experience and we hope to see you very soon.

6/10 - 괜찮아요

Dakota

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No coffee earlier in the morning was disappointing. Clipped fingernails were in our bathroom and a sock on the floor from previous guests.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 21일
Hi Dakota, Thank you for your feedback. We are sorry that you had to face some housekeepingproblems while staying at our property. This was an uncommon instance; we arenormally known for exceptional housekeeping services. We hope that you will give usanother chance to earn your business.

6/10 - 괜찮아요

Tami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were very nice on getting my room. The rooms are clean and food dilivery was convenient too.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

8/10 - 좋아요

Naomi 님, Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

4/10 - 별로예요

Jacob 님, Fargo

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was okay, not the cleanest. There are burn holes in couch and vanity was dirty upon arrival. The jacuzzi did not hold water, it drained continuously while trying to use. Also during our stay, the fire alarm went off in middle of night, which I understand things like this can happen, but when trying to exit the emergency exit on west side of building, we found door wouldn't open and had to leave through main entrance on other side of hotel- not very safe in event of real emergency. Thankfully there was no fire that we were aware of anyway. No explanation was given. I am also still waiting for my $200, up-front damage deposit, to be refunded.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello, Thank you for your feedback. We apologize for the inconveniences during your stay. We are addressing cleanliness and maintenance issues promptly and investigating the fire alarm problem. I have investigated your safe fee deposit and I confirm that your deposit has been refunded. We appreciate your feedback and hope to welcome you back soon.

8/10 - 좋아요

Héctor

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 1일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - 훌륭해요

Candace

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price and convenience shuttle to airport.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

6/10 - 괜찮아요

Joe

좋아요: 청결 상태
Did not like that they started making you pay a 200 deposit for your room
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 8일
Hello, We sincerely apologize to you for the inconvenience caused. The 200 deposit is our security deposit and we return it to our guest if no damage occur. Please accept my sincerest apologies on behalf of everyone on the team. We appreciate your business and hope to see you soon.

2/10 - 너무 별로예요

Yassin

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 26일
Hello, I apologize for the inconveniences that you experienced during your stay. We can’t fix the past but you have my personal commitment that we will try our best to improve our facilities for your maximum comfort. Until then, please accept my sincerest apologies on behalf of everyone on the team. We appreciate your business and hope to see you soon.

10/10 - 훌륭해요

Aileen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - 훌륭해요

Levon

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved almost everything. The staff is great and very respectful except sandy he likes to pick on kids he also never has anything nice to say.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 4일
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. We will try to work on them and improve our facilities for your maximum comfort.

8/10 - 좋아요

Teresa Marie

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 21일
We’re so grateful that you took the time to share your perfect rating with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - 훌륭해요

Cynthia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

2/10 - 너무 별로예요

Robert

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 21일
Hi Robert, I apologize for the inconveniences that you experienced during your stay. We can’t fixthe past but you have my personal commitment that we will try our best to improve our facilities for your maximum comfort. Until then, please accept my sincerest apologies on behalf of everyone on the team. We appreciate your business and hope to see you soon.

10/10 - 훌륭해요

Sharon

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 21일
We’re so grateful that you took the time to share your perfect rating with us. It’s our pleasure to serve customers like you. Have a wonderful day!

4/10 - 별로예요

Tony

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms in rough condition , heavy tobacco odours , very dated for a super 8
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 12일
I apologize for the inconveniences that you experienced during your stay. We can’t fix the past but you have my personal commitment that we will try our best to improve our facilities for your maximum comfort. Until then, please accept my sincerest apologies on behalf of everyone on the team. We appreciate your business and hope to see you soon.

10/10 - 훌륭해요

Navjot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 12일
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

8/10 - 좋아요

Calvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Some good dining options close by and close to stores to go get food or alcohol. Would stay again.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 5일
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 - 훌륭해요

Barbara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Employees are polite and good varaity in breakfast
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 5일
We’re so grateful that you took the time to share your rating with us. It’s our pleasure to serve customers like you. Have a wonderful day!

4/10 - 별로예요

Jack

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 5일
We’re so grateful that you took the time to share your rating with us. It’s our pleasure to serve customers like you. Have a wonderful day!

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
After I booked a room, I then read some of the reviews and became very nervous about staying here. We asked to see the room before checking in. It was clean and everything was as expected for our one night stay. It was clean, but the hotel itself is outdated. We requested the shuttle service to and from the airport and left our vehicle parked in the hotel lot. Staff were very friendly and accommodating.
2024년 1월에 1박 숙박함
답변 제공: Kiran 님, 2024년 1월 29일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guestsneeds the best way we can. We hope to see you again for a memorable experience!

10/10 - 훌륭해요

Trestin A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was helpful
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
We’re so grateful that you took the time to share your rating with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - 훌륭해요

Clare

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Value is the name of the game
Great place or the price, front desk staff super helpful and nice, stronger coffee would be great. This is my go to place when using MSP airport.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 - 훌륭해요

Sandra

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kiran 님, 2024년 1월 22일
We have high standards of hospitality and service and we strive to give you the best experienceat the best value! Thank you so much for the insight regarding our hotel. I hope you will returnto enjoy a memorable and exceptional experience.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 24일
We’re so grateful that you took the time to share your rating with us. It’s our pleasure to serve customers like you. Have a wonderful day!

4/10 - 별로예요

Nick

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was nice
2024년 1월에 1박 숙박함
답변 제공: Kiran 님, 2024년 1월 22일
Thank you for your review. On behalf of our entire team, I would like to apologize forfailing to exceed your expectations. Your satisfaction is important to us and we will beusing the feedback you provided to make improvements to ensure we offer anexceptional experience for our guests in the future. I hope that you will consider stayingwith us again so that we can have another chance to provide you with a superiorexperience.

10/10 - 훌륭해요

Akram

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello, we’re so grateful that you took the time to share your wonderful rating with us. It’s our pleasure to serve customers like you. Have a wonderful day!

6/10 - 괜찮아요

Scott

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The exercise room had a treadmill and an elliptical, but the elliptical seemed to be out of service. It sounded like there was a death metal concert in the hallway. Finally, I waited at the check in counter for 20 minutes before anyone showed up to check me in.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 15일
Hello, thanks for your feedback. We sincerely apologize to you for the inconvenience caused. We assure you that this will not be repeated again during your whole period of stay. Please let us know if you have any further concerns.