4/10 - 별로예요
Rose
가족 여행
2024년 6월 21일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The room was nice. Most all hotels allow for an early check-in without extra fee when an early check-in is within reason but to have to pay an additional $25 for an hour before check-in is ridiculous. I had called the day before because we had arrived ahead of schedule, we were told one thing and when we arrived at the hotel, we were told something different. The $25 was still expected even had been told differently. And when asked how many guests during online reservation, why ask if the hotel doesn't even accommodate the toiletries with the number of guests. Extra towels should be offered at check in. Pool was supposedly closed, we weren't informed until we got there and our children were disappointed because we had planned on going to the pool. I'm definitely not one to complain but during summer, the pool should always be available to your guests.
Rose
2024년 6월에 1박 숙박함