리셉션

스프링힐 스위트 바이 메리어트 모데스토 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 610개" "
평점 8 - 좋아요. 1000개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 74개" "
평점 4 - 별로예요. 1000개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 19개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

MIN JAE

무난한 숙박
그냥 그랬습니다. 요세미티 국립공원에서 샌프란시스코로 이동하기 위해 중간 지점에서 묵은 숙소입니다. 외국 여행객이 거의 없어서 그런지 그닥 친절한 느낌은 없었습니다. 그나마 아이들이 좋아한 건, 호텔 프론트에 있는 춥파춥스 사탕은 자유롭게 먹을 수 있어서 좋아하긴 했습니다. 그냥 무난한 숙박 경험이었고, 샌프란시스코로 이동하는 중에 아울렛이 가까워서 좋았습니다.
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

DOK SOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격과 서비스 모두 만족합니다.
가격대비 훌륭한 호텔입니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
쾌적한 시설, 최신식 시설
고속도로 주변이라 무척 편리함..최신식 설비도 좋았고, 아침식사도 맛있었음

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Aaron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and friendly staff. Nice gym and other amenities. I look forward to staying here again.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 14일
Dear Aaron, We are always happy to hear that our guests have enjoyed their stay with us. Your review has made us thrilled that you had a great experience and are planning to return to our hotel. On behalf of our entire staff, thank you for choosing to stay with us and we look forward to welcoming you back soon. Best, Hollie Huson, GM

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous place. Izak is amazing!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Dear Joel, I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Hollie Huson, GM

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, friendly, good breakfast choices
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Elizabeth, Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, friendly staff, and breakfast offerings made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Hollie Huson, GM

2/10 - 너무 별로예요

Polly

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Issue is not specifically with hotel property, it’s with Expedia. Upon arrival at hotel, 2 pre-booked rooms were not ‘received’ by the hotel as such they did not have our reservation. Very frustrating after a long travel day. Front desk staff Isaac wasn’t very helpful and was actually condescending as I tried to attempt to resolve the issue.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Polly, I really appreciate your taking the time to let us know about your recent experience. I know how frustrating front desk and reservation problems can be and do apologize for the inconvenience. A good stay begins and ends with an efficient and pleasant front desk procedure that provides the accommodations and service you expect. I am sorry if this was not your experience. You can be confident that we will follow up on your concerns with the staff. We hope to have the opportunity to welcome you for a more favorable impression and experience. Sincerely, Hollie Huson, GM

10/10 - 훌륭해요

Saran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and clean, very comfortable and the staff are friendly
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Dear Saran, We build our brand on great service and experiences, as well as the hope that our guests will tell others about their comfortable stay. Thank you so much for sharing this great review with other travelers to help get the word out that our SpringHill Suites is top-notch. Please come see us again soon. Best, Hollie Huson, GM

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was what you’d expect from a Marriott; nice, quiet and staff were very nice and accommodating. The outside area looked very safe.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Dear Patrick, It is wonderful to hear that staying at our hotel was everything you'd expect it would be. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Hollie Huson, GM

10/10 - 훌륭해요

Jorge

좋아요: 편의 시설/서비스
👍
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Dear Jorge, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Hollie Huson, GM

10/10 - 훌륭해요

Raffy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, breakfast & location.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Dear Raffy, It's nice to hear from you! I am delighted that our friendly service made for an enjoyable stay and that our delicious breakfast was a great start to your day! We appreciate your taking the time to review our hotel, as we value your feedback! It was a pleasure to host you; we hope to welcome you back soon. Best, Hollie Huson GM

10/10 - 훌륭해요

Diana

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 숙박 시설 상태 및 시설
I have been struggling lately with stress. The hotel was very comforting to be in. The room was appealing and beds were so soothing. The hotel smelt very good which was different. Hot-tub felt great on a cold day. All around great experience
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Dear Amber, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel and please come see us again in the future. Best, Hollie Huson GM

10/10 - 훌륭해요

Nydia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jacob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a quick overnight stay for business travel. Great friendly staff and clean room.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Dear Jacob, Thank you so much for your thoughtful and generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back! Best, Hollie Huson, GM

10/10 - 훌륭해요

Victor

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and friendly staff !
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 6일
Dear Victor, Thank you for taking the time to share your positive experience with us. Our team members work hard to ensure that each guest has a wonderful stay, and we are thrilled to hear that we succeeded in creating a great experience for you. Best, Hollie Huson GM

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will definitely stay at this property again.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Susan,I'm glad to hear that you had a wonderful experience during your stay and that you would consider staying with us again. I will make sure to share your kind feedback with our entire staff. Our team always strives to provide our guests with the best possible service and comfort. Thank you for choosing us and we hope to welcome you back soon.Best,Hollie HusonGeneral Manager

10/10 - 훌륭해요

Anthony

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: GM 님, 2024년 1월 23일
Dear Anthony, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Hollie Huson General Manager

10/10 - 훌륭해요

Alma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Alma, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Hollie Huson General Manager

10/10 - 훌륭해요

Krista

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service.
Thomas checked us in and he was amazing. Worked with my schedule because I had to stay over and work. Great restaurant recommendations. He was awesome!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 17일
Dear Krista,Thank you for sharing your recent stay experience with us. We are delighted to hear that you had an enjoyable stay and we are excited to pass on your kind words. Thomas is a remarkable person and a valuable member of our team. We are thrilled to know that you share our opinion of him. We hope to have the pleasure of welcoming you back soon for another great experience.Best,Hollie HusonGeneral Manager

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome hotel!
Awesome service!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Donna,We build our brand on great service and experiences, as well as the hope that our guests will tell others about their awesome stay. Thank you so much for sharing this great review with other travelers to help get the word out that our SpringHill Suites is top-notch. Please come see us again soon.Best,Hollie HusonGeneral Manager

8/10 - 좋아요

Leonor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Leonor, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Hollie Huson General Manager

6/10 - 괜찮아요

Jennifer

Ehhh?
Disappointed to find that out of the two available elevators one was not functioning our whole stay, and the other was not functioning for the majority of our stay. Staff seemed unsurprised and said they get overheated!??? The nightly rate seemed too high to me for these kind of problems.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Dear Jennifer,I’m sorry that you did not find us to be a good value and that we experienced an unforeseen issue with the elevators. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely,Hollie HusonGeneral Manager

6/10 - 괜찮아요

Teresa

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 13일
Dear Teresa,Thank you for choosing to stay with us and for your time in reviewing our hotel. We enjoyed having you as our guest and look forward to welcoming you again with the expectation that your next stay will be even better.Sincerely,Hollie HusonGeneral Manager

10/10 - 훌륭해요

jeanne

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Teresa

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Teresa, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Hollie Huson General Manager

10/10 - 훌륭해요

Jeniece

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 11일
Dear Jeniece,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Hollie HusonGeneral Manager

10/10 - 훌륭해요

heaven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay
I loved the stay at this hotel it was super clean staff was amazing all the convenient places are around as well the beds are so comfortable I slept in and had to ask for a late check out 😊 staff gave me till 1pm which was more than enough time. Very elegant hotel
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear heaven,Thank you for making our day with your review! Your positive feedback serves as encouragement to our associates, who genuinely care about every aspect of your stay. I look forward to sharing your compliments regarding our warm hospitality and the comfort you experienced while staying with us! On behalf of the entire team, thank you for choosing us, and please visit again soon.Best,Hollie HusonGeneral Manager

8/10 - 좋아요

Samuel

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Samuel, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Hollie Huson General Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 11일
Dear James,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Hollie HusonGeneral Manager

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great except the coffee
Everything was great, the only problem was that the coffee at the breakfast buffet was terrible. Undrinkable.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 31일
Dear Joseph,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies that you found our coffee undrinkable; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best,Hollie HusonGeneral Manager

10/10 - 훌륭해요

Mario 님, Everett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness is impeccable. Smells of the interior Building is so great. Customer Service is Fantastic.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 25일
Dear Mario,It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Modesto again soon. Best,Hollie HusonGeneral Manager

6/10 - 괜찮아요

ross

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 24일
Dear ross,Thank you for choosing to stay with us and for your time in reviewing our hotel. We enjoyed having you as our guest and look forward to welcoming you again with the expectation that your next stay will be even better.Sincerely,Hollie HusonGeneral Manager

2/10 - 너무 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will not be staying here again.
The room was worn, the floor edges were dirty, There was an old baby bottle under the couch. The window seal was dirty. We were there for 3 nights and not once did a housekeeper come to clean the room. I had to continually ask for towels. The complimentary breakfast was not good, the oatmeal was watered down, the eggs were watered down, the breakfast egg sandwich ingredients had propellant in it and is not healthy very unsafe.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 19일
Dear Marry,Thank you for sharing your feedback with us. Please accept our sincere apology for our service, breakfast, and accommodations that weren't up to your expectations. Your comments will enable us to improve our guest experience. We appreciate you sharing your experience and hope for an opportunity to deliver a better stay in the future.Sincerely,Hollie HusonGeneral Manager

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bonita experiencia todo muy bien y limpio
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 18일
Dear Roberto,That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Sincerely,Hollie HusonGeneral Manager

4/10 - 별로예요

Michael

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Dear Michael,We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us.Sincerely,Hollie HusonGeneral Manager

10/10 - 훌륭해요

Mario

좋아요: 편의 시설/서비스
Good
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Dear Mario,I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,Hollie HusonGeneral Manager

6/10 - 괜찮아요

DAVID

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Time to re up your hotel, and service game.
We've stayed at this hotel several times, and has been a nice experience, but you can tell it is time for renewing. Getting dated, and elevatrors are struggling. only one elevator was working while we were there, and the second night that one was broken and being worked on. Breakfast was Amazingly blah, even for what you would expect from a hotel breakfast. When we checked in, granted it was 9 45pm. No one at the front desk, I waited around coughed a few times, and a few minutes later a very sleepy inn keeper appeared by the name Izak, and was anything, but what you should expect someone in the hospitality industry to be he was clearly not happy to be disturbed from his nap on the job.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear DAVID,I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and hospitable service you’ve come to expect. We value your business and your loyalty to our hotel. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again.Sincerely,Hollie HusonGeneral Manager

4/10 - 별로예요

Kristy

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were obviously not changed from who was there before as we had fake nails in the sheets. The elevator were all broken. The breakfast was terrible.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Kristy,Thank you for your review. I am very sorry to hear that you had a disappointing experience, and I sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.Sincerely,Hollie HusonGeneral Manager

2/10 - 너무 별로예요

Peter

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Dear Peter, We appreciate you being our guest. I sincerely apologize if your recent visit did not meet our usual standards of excellence. We eagerly anticipate the opportunity to host you again, aiming to ensure that your next stay reflects the comfortable experience we are known for providing. Sincerely, Hollie Huson GM

10/10 - 훌륭해요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience!
My stay was excellent! Everyone was very nice! Very thoughtful! Very prompt on helping me with any issues that I had, Which were very few. Thomas at the front desk was very helpful well spoken. I will definitely come here again!!
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Joshua,Thank you for your review of our hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service made for a great experience! It will be a pleasure to share your compliments with our entire team! We enjoyed having you as our guest, and we hope you’ll visit us again soon.Best,Hollie HusonGeneral Manager

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place to stay while visiting Modesto.
2023년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 11월 30일
Thanks for the great score! We hope to see you again soon!

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 11월 30일
Thanks for the great score! We hope to see you again soon!

10/10 - 훌륭해요

Joy M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 30일
Thanks for the great score! We hope to see you again soon!

2/10 - 너무 별로예요

Jason

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 21일
Dear Jason,Thank you for choosing us. I regret that you did not enjoy your stay and apologize for any issues you may have experienced while you were our valued guest. We strive to meet every expectation and we have clearly missed the mark. We hope to redeem ourselves on a future visit. Sincerely,Hollie HusonGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 11월 16일
Thank you for the great score! We hope to see you again soon.