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알레그리아 팔라시오 모하카르 - 어른 전용 여행 후기

4 out of 5
알레그리아 팔라시오 모하카르 - 어른 전용
Avenida del Palacio, 1, Mojacar

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 206개 이용 후기 중 111개" "
평점 8 - 좋아요. 206개 이용 후기 중 72개" "
평점 6 - 괜찮아요. 206개 이용 후기 중 17개" "
평점 4 - 별로예요. 206개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 206개 이용 후기 중 2개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Victoria

단체 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
The lobby furniture was in a very poor condition with significant rips and tears In sine seat cushions and arms. A diffuser filled the air with an overpowering scent and the grounds needed work. The buffets had a good variety of food but it was middle of the road at best. Not particularly hot or tasty, merely adequate. The staff were pleasant but did but go out of their way to be extra helpful or welcoming. We were quite disappointed, given the reviews we had read and upon which we based our selection of hotels.
2024년 4월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2024년 5월 7일
Dear Victoria,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerely

10/10 - 훌륭해요

Jose Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me a parecido un sitio ideal para descansar y pasar unos días además de muy limpio y con un personal encantador
2024년 4월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2024년 5월 7일
Estimado Jose Antonio,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Expedia, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro hotel.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Brigitte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr schöne, neuwertige Zimmer und Bäder, sehr gute Betten. Besonders zu erwähnen ist die hervorragende Essensqualität, die unserer Erfahrung nach einem 5-Sterne-Hotel entspricht. Auch die Getränkepreise waren während unseres Aufenthaltes eher als günstig zu bezeichnen. Der Gartenbereich mit Pool war während unseres Aufenthaltes (April 2024) fast verwaist. Wir hatten freie Auswahl und verbrachten angenehme Stunden auf einem der beiden Sunbeds. Leider war stundenweise in diesem Bereich ein sehr unangnehmer Güllegeruch wahrnehmbar. Woher dieser Geruch kam, konnten wir nicht ausfindig machen, und da wir nur 3 Nächte in diesem Hotel verbracht haben, hatte es für uns keine Priorität. Das Hotel liegt nur einige Gehminuten vom Strand entfernt, zu anderen Lokalitäten oder zu Geschäften muss man schon 15 bis 25 Minuten laufen. Ursprünglich hatten wir nur 2 Übernachten/HP gebucht und haben dann - nicht über das Hotel sondern ein Buchungsportal - um eine weitere Nacht verlängert. Für diese eine Nacht mussten wir leider in einer anderes Zimmer ziehen, weil wir eine günstigere Zimmerkategorie gebucht hatten. Das fanden wir von Seiten des Hotels unflexibel, zumal das Hotel nicht ausgebucht war und wir keine frische Bettwäsche bzw. Handtücher und auch kein Room-Cleaning benötigt hätten.
2024년 4월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2024년 5월 7일
Dear Brigitte,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. Spacious and great view of the sea.
2023년 10월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 11월 3일
Dear Caroline,Thank you for sharing your comments on Expedia following your stay in ALEGRIA Palacio Mojacar.We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

8/10 - 좋아요

Carolina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El personal del comedor inmejorable. El hotel muy limpio y las habitaciones igual.
2023년 10월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 31일
Estimada Carolina,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Expedia, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro personal y limpieza.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Carol

2023년 10월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 28일
Estimada Carol,Le agradecemos el tiempo tomado para darnos su opinión sobre Alegria Palacio Mojacar en Hoteles.com.Nos complace saber que hemos cumplido sus expectativas.Esperamos recibirles nuevamente.Reciba un cordial saludo,Ioritz IrabienDirector

10/10 - 훌륭해요

Manoli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Este hotel es una maravilla, comida limpieza, personal y buen spa
2023년 10월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 25일
Estimada Manoli,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Expedia, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de nuestro buffet, limpieza, spa y que el servicio estuvo a la altura de sus expectativas.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

8/10 - 좋아요

David

2023년 10월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 25일
Estimado David,Quiero agradecer su opinión acerca de nuestro hotel publicada en Hotels.com.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar-Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
everything
2023년 9월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 25일
Dear David,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

8/10 - 좋아요

Jean-Francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice relaxing place with a nice pool. Clean and well maintained. Unfortunately we were on the 3rd floor and the AC was not enough to sleep well (the room never got below 24C).
2023년 9월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 25일
Dear Jean-Francois,Thank you for sharing your comments on Hotels.com following your stay in ALEGRIA Palacio Mojacar.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We have well noted your constructive comments in regards to our ac and regret that they did not stand up to your expectations. We hope to see you again soon!Yours sincerelyIoritz IrabienHotel Manager

4/10 - 별로예요

Francisco

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Malas cabeceras. Muy luminosa para poder dormir. La TV no tenia internet, no se podía ver casi nada. Ni siquiera reproducir un teléfono FATAL para ser una suite de 4 estrellas.
2023년 9월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 25일
Estimado Francisco,Le agradezco personalmente haber escogido ALEGRIA Palacio Mojacar para su reciente estancia y haber tomado el tiempo para darnos sus comentarios en Expedia.Lamento sinceramente que la iluminación la tv no fuesen de su agrado.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

8/10 - 좋아요

VICTORIA

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Parte del personal de cafetería, terraza, carece de los conocimientos mínimos en hostelería, el ridículo de la piscina, cierran la cocina a las 13, excepto si pagas a pesar de tener el todo incluido, el buffet limitado muy limitado, las actuaciones monótonas.
2023년 8월에 10박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 25일
Estimada Victoria,Le agradezco personalmente haber escogido ALEGRIA Palacio Mojacar para su reciente estancia y haber tomado el tiempo para darnos sus comentarios en Expedia.Lamento sinceramente que haya encontrado algunas dificultades durante su estancia con nosotros en referencia al servicio y los horarios ofrecidos.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

8/10 - 좋아요

DAVID JESUS

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel tranquilo para disfrutar unos dias de descanso maravillosos El complejo es comodo, no hay aglomeraciones de ningun tipo (fuimos en agosto). Habia tumbonas de sobra, en el comedor siempre habia muchas mesas disponibles, habitaciones amplias, sitio para aparcar al lado del hotel… le damos un 9 Solo una apreciacion y es que las almohadas olian mucho a humedad-sudor y aunque nos las cambiaron siempre habia un minimo de olor. Buffet un poco flojo en calidad, no en variedad. Si no hibiera sido por este detalle, todo de 10.
2023년 8월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimado David Jesus,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Hoteles.com, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro personal e instalaciones.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

María José

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimada María José,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Expedia, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro hotel.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimado Alexander,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Hoteles.com, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro hotel.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Dorothée

2022년 10월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear Dorothée,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

10/10 - 훌륭해요

Miguel Angel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gustó mucho el trato y la atención
2022년 10월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 25일
Estimado Miguel,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Expedia, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de nuestro buffet, limpieza, spa y que el servicio estuvo a la altura de sus expectativas.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Manoli

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel es precioso, con muchas zonas verdes, en las piscinas hay muchas zonas para tomar el sol, el servicio de camareros genial, siempre atentos, las comidas buenas y de calidad y el spa muy bueno y Almudena muy amable y atenta.
2022년 10월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 25일
Estimada Manoli,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Expedia, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de nuestro buffet, limpieza, spa y que el servicio estuvo a la altura de sus expectativas.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Joseph

2022년 9월에 3박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear Joseph,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

8/10 - 좋아요

Tomas

좋아요: 청결 상태
2022년 10월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimado tomas,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en hoteles.com, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro hotel.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo.Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

6/10 - 괜찮아요

Iwan

좋아요: 객실의 편안함
Mit Hund: no Alegria
Wir (Paar ü50 mit kleinem Hund) hatten ein palacio Zimmer. Das Zimmer war hübsch und vor allem geräumig. Allerdings lag es direkt über der Terrasse der Bar, auf welcher bis Mitternacht Betrieb herrscht, inklusive laute Musik. Wir hatten Halbpension gebucht, was wir jedoch bereits am ersten Tag bereuten: der Speisesaal hat keine Atmosphäre (ähnlich einer Kantine), das Essen (Buffet) war OK, aber nicht besonders. Mit dem Hund darf man nicht in den Speisesaal, was wir akzeptieren. Wir haben deshalb gefragt, ob wir auf der Terrasse essen dürfen, damit wir den Hund dabei haben können. Das war aber auch nicht möglich, da man kein Essen aus dem Speisesaal rausnehmen darf. Das Personal konnte uns keine Option anbieten, das Essen in irgend einem Bereich des Hotels im Beisein unseres Hundes einzunehmen. Wir mussten also den Hund alleine im Zimmer einsperren, was wir sehr ungern machen. Das Hotel wirbt damit, dass Haustiere willkommen sind (deshalb haben wir es ausgewählt), aber diese fehlende Flexibilität hat uns enttäuscht. Wir sind schon häufig mit Hund gereist und waren in zahlreichen Hotels, und immer wurde uns eine Möglichkeit geboten, das Essen mit dem Hund in der Bar oder auf der Terrasse zu verbringen.
2022년 10월에 4박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 27일
Dear sir or madam,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Hoteles.com.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We have well noted your constructive comments in regards to our food. and regret that they did not stand up to your expectations. We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

6/10 - 괜찮아요

Michel

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bon séjour
Hotel propre et confortable chambre spacieuse helas au dessus d'une terrasse où se joue de la musique jusqu'à minuit. Les chambres au palais vue mer sont très spacieuses avec escalier et ascenseur privés De nombreuses attentions durant notre séjour ce qui contre balance les désagréments. Bonne table bonne cuisine! SPA SOMPTUEUX. Bel extérieur et belles piscines
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Andres

2022년 8월에 3박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimado Andres,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en hoteles.com, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro hotel.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Kjell

2022년 7월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear Kjell,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ten enjoyable days
Excellent and charming staff.A little understaffed at the weekend. Very enjoyable stay, very clean , food was good and reasonably priced. Comfortable bed and well equipped bathroom.
2022년 5월에 10박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear John,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

10/10 - 훌륭해요

Carol

2022년 5월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear Carol,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

8/10 - 좋아요

CLAUDIO

2022년 4월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimado Claudio,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Hoteles.com, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro hotel.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Lionel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Contemporain et grand!
Un hôtel bien placé à proximité de la plage. Une chambre grande et contemporaine seule l’isolation phonique avec le couloir devrait être améliorée…vous entendez ce qui se passe dans le couloir. Un super petit déjeuner complet vous attend le matin.
2022년 3월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear Lionel,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel..great sea views ..lots of comfy seating and all comforys in the room.good wifi. Food in the restaurant was buffet dinner and breakfast..good selection and all fresh.
2022년 3월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear Margaret,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

4/10 - 별로예요

JULIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This hotel are now having cycle tours staying. They are so noisy when in the restaurant and when collecting their bikes and returning. They are loud and slam doors early and late, also wear cycling shoes to pace up and down hotel bedroom, they have no respect for other guests... Would not return to this hotel for this reason.
2021년 10월에 14박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 27일
Dear sir or madam,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We have well noted your constructive comments in regards to our food. and regret that they did not stand up to your expectations. We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good quality. Clean, reasonable quality food, But what really sets the hotel apart is the quality of the staff - everyone particularly reception we’re helpful and friendly
2021년 10월에 14박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear Andy,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning views
Wonderful views, relaxing atmosphere. Food and service excellent.
2021년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goed
Prettig hotel
2021년 9월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Dear Sir or Madam,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We were really glad to note how much you enjoyed your stay with us here at ALEGRIA Palacio Mojacar.We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

8/10 - 좋아요

Emilio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recomendable
Hotel muy tranquilo, tamaño pequeño y por tanto poca gente instalaciones cómodas, confortables y limpias, muy buen buffet única pega algo alejado de la playa
2021년 9월에 6박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimado Emilio,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en hoteles.com, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro buffet e instalaciones.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

Trine Elise sørensen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott hotel med god beliggenhet . Flotte fellesområder men rommene kunne trengt oppussing . Stille og rolig. God service.
2021년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok, aber die Erwartungen nicht erfüllt
Ok, aber die Erwartungen nicht erfüllt. Frühstück wird im Untergeschoss eingenommen, ich hätte aber lieber draussen auf der Terrasse frühstücken wollen. Parkplätze vor dem Hotel waren immer belegt, wur mussten dann auf der Strasse, außerhalb der Hotelanlage parkieren. Erst am letzten Tag sahen wir, dass es anscheinend ein Parking gegeben hätte? Auch der Service, gegenüber „AI-Kunden“ mit Armbändchen sehr freundlich, uns gegenüber aber grad so das nötigste. Insgesamt haben wir uns nicht wohl gefühlt und werden zukünftig wieder in unserem „Stammhotel“ buchen.
2021년 9월에 2박 숙박함

6/10 - 괜찮아요

MR M

Nice hotel
2021년 9월에 3박 숙박함

8/10 - 좋아요

jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Liked room no parking at hotel had to leave car in road sun beds need replacing
2021년 9월에 1박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 27일
Dear sir or madam,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We have well noted your constructive comments in regards to our food. and regret that they did not stand up to your expectations. We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

10/10 - 훌륭해요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 7박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimado Pablo,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Hoteles.com, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro hotel.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

8/10 - 좋아요

Juan

2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Para los coches un poco bajo tienes problemas para entrar y salir
2021년 8월에 10박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 27일
Estimado/a Señor/Señora,Muchas gracias que haya compartido su opinión sobre el Hotel ALEGRIA Palacio Mojacar aquí en Expedia.Le agradezco sus cumplidos sobre nuestro hotel y nuestras instalaciones y que lo haya considerado para disfrutar de sus vacaciones.Esperamos darle nuevamente la bienvenida ALEGRIA Palacio Mojacar en un futuro próximo!Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La amabilidad del personal
2021년 7월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 27일
Estimado/a Señor/Señora,Muchas gracias que haya compartido su opinión sobre el Hotel ALEGRIA Palacio Mojacar aquí en Expedia.Le agradezco sus cumplidos sobre nuestro hotel y nuestras instalaciones y que lo haya considerado para disfrutar de sus vacaciones.Esperamos darle nuevamente la bienvenida ALEGRIA Palacio Mojacar en un futuro próximo!Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La tranquilidad y trato del personal me gustó. No me gusto q en los comedores no se abriese las ventanas en época covid o no se pudiese tener la opción de desayunar, comer o cenar al aire libre
2021년 7월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 27일
Estimado/a Señor/Señora,Muchas gracias que haya compartido su opinión sobre el Hotel ALEGRIA Palacio Mojacar aquí en Expedia.Le agradezco sus cumplidos sobre nuestro hotel y nuestras instalaciones y que lo haya considerado para disfrutar de sus vacaciones.Esperamos darle nuevamente la bienvenida ALEGRIA Palacio Mojacar en un futuro próximo!Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff all very pleasant and helpfull, room dining room and sitting area spotlessly clean. Area around pool and sunbeds/tables are in need of remedial work.
2021년 7월에 4박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 27일
Dear sir or madam,Thank you very much for sharing your opinion about ALEGRIA Palacio Mojacar here on Expedia.As a general manager, I am very glad to hear that our dedicated team exceeded your expectations in terms of service experience. We have well noted your constructive comments in regards to our food. and regret that they did not stand up to your expectations. We look forward to welcoming you back soon!Yours sincerelyIoritz IrabienHotel Manager

8/10 - 좋아요

CHAY

2021년 6월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El trato del personal, las instalaciones, el bufet … esa cama de 2 m … todo ESPECTACULAR.
2021년 6월에 2박 숙박함
답변 제공: Ioritz Irabien 님, 2023년 10월 26일
Estimado/a Sr/a,Muchas gracias por haberse tomado su tiempo para compartir su reciente experiencia en Expedia, ya que nos es de gran ayuda para mejorar nuestro servicio.Es un placer saber que disfrutó de su estancia con nosotros agradecemos sus amables palabras acerca de nuestro personal e instalaciones.Esperamos darle la bienvenida de nuevo en el ALEGRIA Palacio Mojacar.Reciba un cordial saludo,Ioritz IrabienDirector Hotel ALEGRIA Palacio Mojacar

10/10 - 훌륭해요

INÉS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

Robina

좋아요: 직원 및 서비스
2021년 6월에 3박 숙박함

8/10 - 좋아요

Vicente

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 6박 숙박함

8/10 - 좋아요

francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함