고급 침구, 필로우탑 침대, 책상, 암막 커튼

컴포트 인 멍크턴 이스트 여행 후기

2.5 out of 5
컴포트 인 멍크턴 이스트
20 Maplewood Dr, Moncton, NB

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 743개 이용 후기 중 228개" "
평점 8 - 좋아요. 743개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 743개 이용 후기 중 132개" "
평점 4 - 별로예요. 743개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 743개 이용 후기 중 33개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Seunghui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
2019년 5월에 5박 숙박함
답변 제공: Sam 님, 2019년 5월 31일
Dear Seunghui, Thanks for the review.

4/10 - 별로예요

Roger

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Rose-May

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ruchit 님, 2024년 3월 21일
Thank you very much for recommending the hotel.Hope to see you again soon

6/10 - 괜찮아요

Karine

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Ritchie 님, 2024년 4월 1일
Hello Karine,I sincerely apologize that we could not meet your expectations - please let us know if you faced any issues during your stay so we can ensure providing you a better experience on your next visit.Thanks again for choosing us for your stay in Moncton.

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태
Very convenient location in terms of distance from the airport. Facility is under renovation.
2024년 3월에 1박 숙박함
답변 제공: Ruchit 님, 2024년 3월 21일
Thank you very much for recommending the hotel.Yes, we thrive to enhance the guest experience at the hotel and have brand new rooms at the hotel now.Hope to see you again soon

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ruchit 님, 2024년 3월 21일
Thank you very much for recommending the hotel.Hope to see you again soon

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Ruchit 님, 2024년 3월 21일
Thank you very much for recommending the hotel.Hope to see you again soon

10/10 - 훌륭해요

David Armand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was ok
2024년 2월에 1박 숙박함
답변 제공: Ruchit 님, 2024년 3월 21일
Thank you very much for recommending the hotel.Hope to see you again soon

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 직원 및 서비스
Major parts of the hotel are undergoing renovations. We received a email from the hotel after we booked that parking and noise could be an issue. Staying only 1 night.
2024년 2월에 1박 숙박함
답변 제공: Ruchit 님, 2024년 3월 21일
Yes, while the renovation was on the other wing of the hotel, we believe we should at least let you know about it.Thank you very much for recommending the hotel.Hope to see you again soon

4/10 - 별로예요

katherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
My room had no fridge due to renovation. Floor had dirty, skin or something and bathroom had hair on floor... Black hair mines blond. Customer service was good tho
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Barb

Convenient and friendly
2024년 2월에 1박 숙박함
답변 제공: Light NG. 님, 2024년 2월 12일
Thank you very much for taking the time to rate your stay in our hotel and share your experience with us. We are happy that you were delighted with our hotel when you visit Moncton. Above all, we appreciate your compliments and recognition towards our staff, it is a great motivation force for us to keep up with the excellent service. I will personally make sure to share your kind words with them. We are very much looking forward to welcoming you again soon on your next visit to Moncton!

8/10 - 좋아요

Nathalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Light NG. 님, 2024년 1월 15일
Thank you for taking the time to leave us a review about your stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Hopefully, you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

8/10 - 좋아요

Marie Claude

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Light NG. 님, 2024년 1월 15일
Thank you for taking the time to share the experience of your stay at our hotel. We would love to have more feedback from you during your stay so that we can have the issue addressed and resolved probably. We look forward to welcome you back in the future if you plan to visit Moncton. Sincerely.

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The AC unit in the room was quite noisy.
2023년 12월에 1박 숙박함
답변 제공: Light NG. 님, 2024년 1월 15일
Thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We had our maintenance department check the AC unit in your room to ensure the issue is properly resolved. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

4/10 - 별로예요

Ghislain

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Light NG. 님, 2023년 12월 31일
Thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

8/10 - 좋아요

Glen

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 12월 18일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

8/10 - 좋아요

claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 12월 10일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Light NG. 님, 2023년 12월 9일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Drunk perople make it very noisy in the midnight.
2023년 12월에 2박 숙박함
답변 제공: Light NG. 님, 2023년 12월 7일
Thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

6/10 - 괜찮아요

Diane

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 12월 7일
Dear Diane, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 11월 28일
Dear Linda,Thank you for taking your valuable time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 - 너무 별로예요

Robert

2023년 11월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 12월 18일
Thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

10/10 - 훌륭해요

Gaston

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Light NG. 님, 2023년 11월 17일
Thank you for taking your valuable time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Gina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, easy to get everywhere I needed to go .
2023년 10월에 2박 숙박함
답변 제공: Light NG. 님, 2023년 11월 5일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

6/10 - 괜찮아요

Ovilda

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스
There was a lot of noise during the night. People banging doors. The bathroom was not the cleanest, hairs in shower.
2023년 10월에 3박 숙박함
답변 제공: Light NG. 님, 2023년 10월 10일
Dear Ovilda, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

2/10 - 너무 별로예요

Jean-Paul

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 10월 10일
Dear Jean-Paul, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

8/10 - 좋아요

Chantalle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 10월 3일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

10/10 - 훌륭해요

Denise

2023년 9월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 10월 24일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

6/10 - 괜찮아요

Roger

Wifi service was terrible and staff could not do anything about it.advertisement say that wifi service is provided,wich was not true in our case,it would come on line for 30s to 1 minute,and go off again.Tv choice of channels was poor.I will certainly think twice before returning at this hôtel,I feel that I did not get the service for the money.
2023년 9월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 9월 25일
Dear Roger, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

8/10 - 좋아요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Light NG. 님, 2023년 9월 26일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

8/10 - 좋아요

Denise

2023년 9월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 10월 24일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

8/10 - 좋아요

Susan 님, vineyard haven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people at the front desk were very helpful. Cat especially worked with us to make the wi fi work.
2023년 9월에 2박 숙박함
답변 제공: Light NG. 님, 2023년 9월 13일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

10/10 - 훌륭해요

Axelle Joilita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ils sont ponctuels. C est propre. Mais néanmoins il y a la barrière de la langue.
2023년 9월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 9월 11일
Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Nous sommes reconnaissants de vos commentaires qui ont une grande valeur à nos yeux, et qui seront transmis à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs. Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente. Veuillez recevoir, Axelle Joilita, nos plus sincères salutations.

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C’est un hôtel où je reviens souvent, très bien!
2023년 9월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 9월 10일
Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Nous sommes reconnaissants de vos commentaires qui ont une grande valeur à nos yeux, et qui seront transmis à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs. Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente. Veuillez recevoir, Dominique, nos plus sincères salutations.

2/10 - 너무 별로예요

Jeff

아이를 동반한 가족 여행, 출장 여행, 가족 여행
Had to carry my luggage and my 6 and seven-year-old luggage a hole with the stairs. There’s no elevator, and I was told that my request for a handicap room was in a possibility because all the rooms on the bottom level were occupied, which was a lie. And I was charged twice. I had to pay 15.99. Dollar fee because they don’t refund that fee for changes even though they booked the wrong room and I paid the same amount of money for the room upstairs as I would have the suite that was downstairs in charge me any less I’m an injured veteran, and I just had a very invasive spinal surgery, and recently learned how to walk I was treated unfairly because I’m younger and the cats are ground level rooms for people older than myself.
2023년 9월에 1박 숙박함
답변 제공: Light Ng. 님, 2023년 9월 7일
Dear Jeff, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

6/10 - 괜찮아요

Ding

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Light Ng. 님, 2023년 9월 7일
Dear Ding, thank you for taking the time to share the experience of your stay at our hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page. We hope to see you again soon. Sincerely,

8/10 - 좋아요

Jaye

2023년 9월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 9월 25일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

8/10 - 좋아요

Donica

2023년 9월에 1박 숙박함
답변 제공: Light Ng. 님, 2023년 9월 7일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

2/10 - 너무 별로예요

Pat

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Neighbors very noisy at night
2023년 9월에 1박 숙박함
답변 제공: Light Ng. 님, 2023년 9월 5일
Dear Pat, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

10/10 - 훌륭해요

Regis

2023년 8월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 9월 3일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

8/10 - 좋아요

Dorothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean. The beds were fresh and very comfortable. There were enough towels and facecloths in the bath. The breakfast items provided were very satisfactory to start your day.
2023년 8월에 1박 숙박함
답변 제공: Light Ng. 님, 2023년 8월 26일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

10/10 - 훌륭해요

Langis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
vraiment très propre. Lit confortable Eau chaude Déjeuner complet et la personne qui fait entretien de la salle a manger était tres gentille. Personnelles agréables
2023년 8월에 2박 숙박함
답변 제공: Light Ng. 님, 2023년 8월 26일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

6/10 - 괜찮아요

Romeo

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Correct
2023년 8월에 1박 숙박함
답변 제공: Light Ng. 님, 2023년 8월 22일
Dear Romeo, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

6/10 - 괜찮아요

Fred

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Stayed for two nights, did not do any housekeeping after the first night. We came home late to find the room just as we left it.
2023년 8월에 2박 숙박함
답변 제공: Light Ng. 님, 2023년 8월 22일
Dear Fred, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

8/10 - 좋아요

eileen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great experience but next day we realized that the ac wasn't working. Told the front desk. They were supposed to send someone and call our room to let us know whats going on. I kept calling the front desk. Nobody picked up. Sweating really bad in the room. Email the manager. Hopefully she messaged back. The ad says ac included. But i have to say. The room was very clean and up to date. Breakfast was fantastic.
2023년 8월에 2박 숙박함
답변 제공: Light Ng. 님, 2023년 8월 22일
Dear Eileen, thank you for taking the time to share the experience of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

10/10 - 훌륭해요

Mike

2023년 8월에 1박 숙박함
답변 제공: Light NG. 님, 2023년 9월 10일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

6/10 - 괜찮아요

Paul yves

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Belle emplacement mais le service a la clientèle vraiment pas très bien ont a appelé à plusieurs reprise à la réception et jamais u de réponse et pourtant il y avais quelqu’un la
2023년 8월에 1박 숙박함
답변 제공: Light Ng. 님, 2023년 8월 21일
Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients. Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience. Veuillez recevoir, Paul yves, nos plus sincères salutations.

6/10 - 괜찮아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a very busy Saturday afternoon & Kathryn did a great job serving everyone at check in. The hotel was clean & we liked the free parking & breakfast was good.
2023년 8월에 1박 숙박함
답변 제공: Light Ng. 님, 2023년 8월 21일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

4/10 - 별로예요

Claire

2023년 8월에 1박 숙박함
답변 제공: Light Ng. 님, 2023년 8월 21일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.

8/10 - 좋아요

David

2023년 8월에 2박 숙박함
답변 제공: Light NG. 님, 2023년 9월 10일
Thank you for taking the time to share the experience of your stay at our hotel. We thank you for your valuable comments which will be passed on to our team. Your comment will serve as an encouragement to our staff members, who will live long to improve the quality of our services to provide an exceptional experience for each of our customers. We are happy to receive positive feedback. Thank you once again for sharing your experience with us. We hope that your next visit will be even more pleasant than the previous one. Please accept our most sincere greetings.