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"Very opulent hotel with great staff."

"The staff were great, the hotel was wonderful and the location was outstanding."

"A very comfortable and professionally run hotel "

"I visited Hotel West End in Nice, France ten years ago. I was struck with the beauty of the hotel and its old World charm. It is as I remembered. The hotel is elegant and well maintained. Warm touches throughout, including beautiful boutiques of fresh flowers as you step onto your floor. One of the oldest hotels in Nice, it is well situated off the Promenade, and makes for easy walking along the shore and into the Old Town. We arranged a pick up service, through the hotel, and was picked up on time (despite several airline changes), with a greeting by name, on arrival. Check in was expedient, professional and friendly. We took advantage of the breakfast buffet as an add on to our package, and we could not be happier with the friendly staff service, expediency (in clearing used dishes), and maintaining a fantastic and full buffet (with fresh scrambled, eggs for boiling, bacon, sausage, fresh fruit (in salad and whole), full characuterie section (cold cuts, cheeses, etc.), and let's not forget the fresh baked goods (croissant, crepes, breads, pastries). Many more items."

"We only Hotel In Monaco with a private Beach which is a great class. Had friends to stay there and they were very happy with all the amenities, polite professional staff and proximity to all the restaurants along the beach and Avenue Princess Grace."

"This hotel was wonderful! The first thing I want to address is how friendly and accommodating the staff was. Including the bar staff! The location was perfect, very central to everything. My downside to this hotel was the noise- it was very loud til about 1am every night but I guess that is the price you pay for having a central location. The rooms were not that clean, for example, the crumbs on the carpet stayed for days til we said something about it, and there was some sort of chocolate stains on the walls that were not taken care of upon checking into the room and the extension of our entire stay. The rooms on the left side (level 3) where we stayed were not updated. No USB plug ins and no smart tv so come prepared with wall chargers. I checked into a different room (level 5) where I was told the rooms were newly renovated and I had better soaps, a USB plug in next to the bed and a smart tv with English channels. Overall I had a wonderful time and would recommend this hotel to anyone and would absolutely come back. Would love to see my bartender friends Mohammed and Diana again! "

"Slow check in ancross all desks. Left/checked luggage took a long time. No bellman to do this slowed the whole process down. Very few staff at lobby bar."

"I recently stayed at this hotel in Nice, France, and unfortunately, my experience was very disappointing compared to what I expected from a 4-star property. Pros: The location is excellent—just a 5-minute walk to Place Massena, with a Monoprix store conveniently located across the street. Cons: I had previously stayed at this hotel in October 2024, and the difference now is like night and day. Upon arrival, we were checked into a dirty room. All shelves and tables were dusty, and the floor and carpet rack were visibly unclean. The fridge barely worked—it was only good enough to keep chocolate from melting. Because of this, guests were storing their food in a shared fridge in the hallway. We stayed for 9 nights, and the bedding was only changed once—on the night before our departure, which is completely unacceptable for a 4-star hotel. The carpet in my room was never vacuumed during our stay. It was so dirty that I didn’t feel comfortable walking on it barefoot. The housekeeping service was also very poor. We would leave towels on the floor in the morning as instructed, but when returning around 6 p.m. to shower and get ready for dinner, the towels were still there. I had to go to reception myself and exchange dirty towels for clean ones. The hotel advertises free coffee and tea in the hallway, which is technically true—the machine and tea bags are there—but there are no cups available to actually use them. Overall, this stay was extremely disappointing"

"Room not as illustrated on Hotels.com. listing implied partial sea view...our room did not have this. Although described as City View pi tures on listing had sea view. Very misleading "