Montego Bay Convention Centre Tours

Food and entertainment were great. I've stayed at 10 all inclusive resorts and been on over 20 cruises, primarily on Royal Caribbean, which is known for their entertainment and while Riu Ocho Rios' entertainment was not quite at the quality of Royal Caribbean Cruises, it is the only all inclusive resort that I can think of that clearly invest in their entertainment. The specialty restaurants are subpar and I would be willing to pay an up charge for higher quality specialty restaurants. The Jamaican food was very good.

I wish I was able to choose 0 star, this was by far the worst resort that I have booked from Expedia. Let alone, it took 4 hours to even obtain a room when check in is scheduled for 3pm. Then when we arrived to the room, dirty linens, damaged furniture & rude customer service. The room was eventually replaced after another 2-3 hours. It’s was sad enough that as a guest kindness & patience got me nowhere. I stood at the counter for an HOUR before I was even acknowledged. Guest services, I really don’t even know why they were there… complete inconsiderate & non-compassionate about all of the inconveniences their guests endure as a whole. You can easily tell that this resort is understaffed & their employees are overwhelmed. Refused numerous times to provided management’s email/ contact info. I can count on one hand, about how many employees actually attempted to make my stay worth while. Many of the restaurants were not opened as scheduled & the food was not that pleasant. I love Jamaica but I definitely will not be returning to this resort.