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Reviews of Hotel Campestre Las Camelias

3.5 out of 5
Hotel Campestre Las Camelias
A 2 Km from the National Coffee Park, Via Pueblo Tapao, Montenegro, Quindio

Reviews

9.2

Wonderful

Rating 10 - Excellent. 274 out of 381 reviews" "
Rating 8 - Good. 75 out of 381 reviews" "
Rating 6 - Okay. 20 out of 381 reviews" "
Rating 4 - Poor. 5 out of 381 reviews" "
Rating 2 - Terrible. 7 out of 381 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ayda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michael, Lichfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Camelias is a beautiful countryside property which is situated in the heart of coffee country in Quindío. The rooms are well-appointed, the staff are friendly and helpful. The food is great. Lots of swimming pools and activities for kids. A perfect place for a restful break or for families.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eyas

Stayed 4 nights in Mar 2024

10/10 Excellent

Ruben

Stayed 2 nights in Jan 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time. Great location and lots to do!
Stayed 1 night in Dec 2023

4/10 Poor

Priscilla

Disliked: Cleanliness
When they came to clean the room. The room had bugs coming at night.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jose, wayne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nn
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael, Lichfield

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Camelias is a beautiful well managed and maintained resort with lots to do for families visiting the heart of Colombia. Lots of pools, activities and very attentive staff.
Stayed 3 nights in Jul 2023

10/10 Excellent

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

gustavo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool and all the amenities. The staff was amazing.
Stayed 3 nights in Jun 2023

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great for families my lil man enjoy it,
Stayed 3 nights in May 2023

10/10 Excellent

Carleton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire staff was amazing. The staff was welcoming and very helpful. One of the many staff members was very tentative to the guest, Carlos, was very helpful and respectful. Overall I would highly recommend this hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

CAROLINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was outstanding
Stayed 1 night in Apr 2023

10/10 Excellent

Leonardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay!
This is a great hotel for a family trip. Rooms are very large, with lots of space including the bathroom, a balcony with table and chairs. Beds are large and very comfortable. Food was tasty and service was always great, at dinner and breakfast. Amenities are also great: we tried the karts, the pool+lazy river, and the attractions park (although it is more intended for younger kids). Yo do have to pay extra for karts, park and some other things, but it is not expensive. Everything around the property is super well kept, to the detail. On the negative side, we did have to "beg" for a couple of more hours pf late check out, which didn't make sense since we were spending additional money for lunch and other things, and hotel was almost empty. I totally recommend this hotel and the experience it offers.
Stayed 4 nights in Mar 2023

8/10 Good

Yennifer

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious, thr amenities of the hotel like the karting, theme park.
Stayed 4 nights in Mar 2023

4/10 Poor

Simon

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They not honor my expedia booked deal
Stayed 2 nights in Mar 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Maria Andrea

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Jhon

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

8/10 Good

Joseph

Stayed 1 night in Dec 2022

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and staff is very friendly but they charge for everything! Kids rides, golf, coffee, water, etc. There is no water in the room and if you need it you have to go to the store or cafeteria and they close for several hours, so if you are thirsty you have to wait.
Stayed 2 nights in Nov 2022

10/10 Excellent

Luz Marina

Stayed 3 nights in Nov 2022

10/10 Excellent

Carlos

Stayed 1 night in Aug 2022

6/10 Okay

Yenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy to stay in this hotel as it had been recommended by family and friends. However my experience was not completely pleasant. I am Colombian and came with friends who were visiting the country for first time. The toilets were not working properly for both rooms and they needed to be unclogged few times during our stay. The menu was very limited and the buffet would run out of food fast. The hotel is understaffed. It is noticeable how hard everyone works at the hotel but theee is not enough employees for the amount of guests. The construction noise would wake us up before 8am. We wanted to use the jacuzzi once and we were informed we couldn’t because a single family had reserved 3/4 jacuzzis in the hotel. We went to the pool and were able to see that the family of 4 who reserved 3 jacuzzis only used one. Other than that, the pools are nice and the amenities and entertainment for children are excellent.
Stayed 3 nights in Aug 2022

8/10 Good

Alvaro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
due to flight schedule arrived earlier to property and they made check in process easy and got room right away.
Stayed 4 nights in Jul 2022

10/10 Excellent

Diana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little outdated but the service was amazing! Everyone from the staff was welcoming and they went above and beyond to make our stay wonderful.
Stayed 3 nights in Jul 2022

8/10 Good

Daysi, Linden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Allen

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing value. Great food. Very kid-friendly. Obviously 5 stars.
Stayed 2 nights in Jul 2022

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great, but the front desk staff where super rude and unhelpful. I didnt get any info of what was going on and was treated poorly
Stayed 1 night in Jun 2022

10/10 Excellent

Ramiro B

Stayed 2 nights in Apr 2022

8/10 Good

Juliana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids, be aware the kids food size is big.
Stayed 1 night in Apr 2022

6/10 Okay

Jose

Stayed 1 night in Mar 2022

4/10 Poor

Astrid

Stayed 4 nights in Feb 2022

10/10 Excellent

German, Modesto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, and how clean it was, great place, highly recommended!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Josue A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Cristian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Las Camelias is the best! Loved the service, amenities, grounds, restaurants, location, and everything about it. We will be returning. Thank you!
Stayed 3 nights in Dec 2021

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Lady

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
They are not pet friendly, extra charge for everything, all amenities were closed. Everything you asked the answer is no. Very pricey for the type of service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent clean hotel with nice pools and lazy river!
Stayed 1 night in Jun 2021

10/10 Excellent

Daniel

Stayed 1 night in Dec 2020

10/10 Excellent

Laura, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, limpieza y las instalaciones muy lindas. Espero poder volver pronto.
Stayed 2 nights in Nov 2020

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrate my husband’s birthday in the hotel and they decorated the room, the table on the restaurant (I paid in advance) and both were beautiful, the service of all the staff was excellent, we loved the amenities, we played minigolf, drove karts, been in the slow river, pool, bar... it was our first time visiting the hotel but definitely will go again and highly recommend to all who want to rest and have fun in the same place.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities around the property in excellent condition and super clean, staff constantly cleaning, unfortunately not everyone is as courteous as almost all The staff
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Mauricio, Bogotá

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with a great concept of making things for different ages... bar, pools and staff were remarkable.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Staff & service, amenities
Bad service to expensive for what they offer. Last time on this place.
Stayed 5 nights in Oct 2019