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베스트 웨스턴 몬티첼로 여행 후기

2.5 out of 5
베스트 웨스턴 몬티첼로
16 Raceway Rd, Monticello, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 913개 이용 후기 중 338개" "
평점 8 - 좋아요. 913개 이용 후기 중 322개" "
평점 6 - 괜찮아요. 913개 이용 후기 중 143개" "
평점 4 - 별로예요. 913개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 913개 이용 후기 중 42개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Cynthia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was surprising for an area that is rather depressed. It's close to a Highway 17 exit, but far enough away that there was no highway noise. The owners of the property have taken excellent care of it and have upgraded all the rooms with new bathrooms, new furnishings, etc. I'd definitely recommend it to anyone traveling in the area and will visit again.
2024년 3월에 2박 숙박함
답변 제공: Best Western 님, 2024년 3월 20일
Hi Cynthia,Thank you for choosing to stay with us, we appreciate the great review you left for us! Hope to see you back soon!

10/10 - 훌륭해요

RICHARD 님, Bethel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 3월에 1박 숙박함
답변 제공: Best Western 님, 2024년 3월 17일
Thank you, we hope to see you again.

10/10 - 훌륭해요

Ronalda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Best Western 님, 2024년 3월 6일
Hello,Thank you for choosing to stay with us at Best Western. We hope to see you back in the future.

8/10 - 좋아요

Nikki 님, Duarte

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We did not get our room cleaned for two days even when the tag on the front door asked for service. Our toilet waa small and very low, but perfect for our 6 year old. We stayed there before and I dont recall the same. Maybe some rooms vary
2024년 2월에 4박 숙박함
답변 제공: Best Western 님, 2024년 2월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the Italian restaurant next door!
2024년 2월에 1박 숙박함
답변 제공: Best Western 님, 2024년 2월 14일
Hi Stephen,Thank you for staying with us. We look forward to you staying with us again!

8/10 - 좋아요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is not 5 star by traditional standard but given the area it is 6 star. Good accommodation near Monticello has been a long time coming and this hotel has been there through the duration with clean rooms and many options!
2024년 1월에 1박 숙박함
답변 제공: Best Western 님, 2024년 1월 27일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Juliana

2024년 1월에 1박 숙박함
답변 제공: Best Western 님, 2024년 2월 7일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

John 님, Honolulu

2023년 12월에 1박 숙박함
답변 제공: Best Western 님, 2024년 1월 30일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Craig

2023년 12월에 2박 숙박함
답변 제공: Best Western 님, 2024년 1월 8일
Thank you for your review. We are glad that you had a great stay with us. We look forward to serving you, again.

10/10 - 훌륭해요

Anthony

연인과의 여행
Our room was spacious and with an unexpected balcony. The noise level was quite low which allowed for a good night’s sleep. Breakfast was one of the better ones we have experienced. Staff was very friendly and efficient. Restaurant next door was good. Short distance to Bethel Woods. All around a great experience!
2023년 12월에 2박 숙박함
답변 제공: Best Western 님, 2024년 1월 8일
Thank you for your review. We are glad that you had a great stay with us. We look forward to serving you, again.

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good alternative. About a 6 min drive from Resorts Worlds Casino. A good economical option when its a holiday and casino rates are sky high.
2023년 12월에 1박 숙박함
답변 제공: Best Western 님, 2024년 1월 2일
Thank you for your review. We are glad that you had a great stay with us. We look forward to serving you, again.

8/10 - 좋아요

Abdelkrim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
2023년 12월에 2박 숙박함
답변 제공: Best Western 님, 2023년 12월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Cathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just a little get away for my husband and I.
2023년 12월에 1박 숙박함
답변 제공: Grace 님, 2023년 12월 29일
Thank you for your review. We are glad that you had a great stay with us. We look forward to serving you, again.

10/10 - 훌륭해요

Tara

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Best Western 님, 2023년 12월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Charles

2023년 12월에 1박 숙박함
답변 제공: Best Western 님, 2023년 12월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Romelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful, warm and friendly. The room was very clean and neat and the bed was super comfortable. We really we had more time there and we will definitely book our next stay with Best Western.
2023년 12월에 1박 숙박함
답변 제공: Best Western Manager 님, 2023년 12월 14일
Hi Romelia,Thank you for taking the time to share your feedback with us. We appreciate the great review and look forward to serving you in the future.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 12월 5일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Cassandra

2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 12월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Anne

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 12월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

nancy 님, no. easton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place
2023년 11월에 2박 숙박함
답변 제공: Best Western 님, 2023년 11월 17일
Hi Nancy,Thank you for staying with us at best Western. We hope to see you back in the future.

10/10 - 훌륭해요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 11월 14일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Ben

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I arrived at 2:30 am. They told me I could have a late checkout of 12 pm. The housekeepers woke me up at 9 by knocking on the door to see if I was there. Around 10 they woke me up by being loud in the hallway. At 11 am the front desk called me to check if I was still in the room. This was frustrating. But the room was nice and spacious.
2023년 11월에 1박 숙박함
답변 제공: Best Western 님, 2023년 11월 14일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed the service. Its nice to feel warm and welcomed and have conversation. Im unsure who was working the day i came but if i was able id give her 5 starts!!
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 31일
Thank you for your feedback.

10/10 - 훌륭해요

ANA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was modern, updated, and very clean. Stayed here instead of resorts world, and would stay here again. Italian and diner, food nearby and walkable. Great stay.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 31일
Thank you for your feedback.

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 31일
Thank you for your feedback.

6/10 - 괜찮아요

Eileen

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Property could use an update. Staff was great. Unfortunetly the noise levels were too high. Children screaming. Unable to relax.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 30일
Thank you for your feedback.

10/10 - 훌륭해요

Alberto 님, Lodi

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Best Western 님, 2023년 10월 31일
Thank you for your feedback.

10/10 - 훌륭해요

Jonathan 님, Clinton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice. The shower a little small, but adequate. Everything was clean. The front desk receptionist was very nice.
2023년 10월에 1박 숙박함
답변 제공: -Best Western 님, 2023년 10월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

David

Professional staff. Adequate accommodations
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 17일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Luzviminda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 15일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property had an easy check-in experience. The area had excellent outdoor lighting. The room were clean, comfortable beds and shower pressure was great
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 15일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Monticello stay
Clean rooms and staff was very friendly.
2023년 10월에 1박 숙박함
답변 제공: BEST WESTERN 님, 2023년 10월 13일
THANK YOU FOR YOUR FEEDBACK.

10/10 - 훌륭해요

Candyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Bestwestern 님, 2023년 10월 13일
Thank you for your feedback.

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy in and out
2023년 10월에 2박 숙박함
답변 제공: Best Western 님, 2023년 10월 10일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property has a very nice room and so no complaints there. But sound isolation is not good - we were on the first floor (not recommended) and activities in the recreation area were easily heard. More troubling than that by far is the ease by which sounds from overhead intrude upon your space, especially if you have adults above who seem oblivious to expected behavior while in a hotel. The front desk help did quell the action above so that there was needed quiet beginning around 10:30 PM. Breakfast is in a place of few tables and very crowded conditions, but there was nice variety of foods, including fresh oatmeal, not just packets of instant stuff.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 9일
Thank you for your feedback.

6/10 - 괜찮아요

Mahamane

가족 여행
좋아요: 직원 및 서비스
There should never be stained furnitures in a hotel: it makes the customer question the cleanness of the room.
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 9일
thank you for your feedback.

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 7일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Elisabeth 님, Hallenberg

좋아요: 청결 상태
It was very noisy due to, 1) ice machine in the hallway. It constantly produced ice and 2) our room was right above the hotel's main ac unit. I called to complain and the woman at the front desk told me that that's no bother. Nobody complained before and she is standing right next to it, and it doesn't bother her at all. Too bad it's bothering me, and there is nothing she can do about
2023년 10월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 6일
Hi Elisabeth,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your input, as it helps us continuously improve our services. We sincerely apologize for the inconvenience you experienced with the noisy ice machine and our HVAC system during your stay. Your comfort is our priority, and we understand how these issues can affect your stay. Regarding the ice machine, we understand your request to unplug it, but please understand that it is a necessary service for other guests. However, we will investigate the noise issue and take measures to minimize any disturbances. Additionally, we will also look into the HVAC system noise and take steps to reduce it if needed to ensure a quieter environment for our guests.Once again, we apologize for any inconvenience you encountered, and we appreciate your understanding. We hope to have the opportunity to provide you with a more enjoyable experience in the future. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely,Amber I.Manager

10/10 - 훌륭해요

Bibi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet
2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 2일
Thank you for your feedback .

6/10 - 괜찮아요

felix

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
Only three stars but this place is def maxing out it’s potential. The building is old and the showers are budget, but place is kept clean and they make an effort with the continental breakfast.
답변 제공: Best Western 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Vern 님, Clark Fork

2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 10월 15일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They where very accommodating
2023년 9월에 3박 숙박함
답변 제공: Best Western 님, 2023년 10월 28일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sincerely, BW Monticello 님, 2023년 9월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No benches or seating on grounds.
2023년 9월에 1박 숙박함
답변 제공: Best Western 님, 2023년 9월 3일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Martin

2023년 8월에 2박 숙박함
답변 제공: -BW Monticello 님, 2023년 9월 23일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Rivka

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was tiny and unheated. The bathroom door lock was broken, the housekeeping did a poor job of cleaning. The front desk was courteous within their means. I will not be returning so fast.
2023년 8월에 2박 숙박함
답변 제공: Best Western 님, 2023년 9월 1일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank You.

4/10 - 별로예요

Anna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay
When we checked in AC was not on in room and the room smelled very musty. Bathroom was incredibly small. There wasn’t a “Do not disturb” placard for door so I found housekeeping in hallway and got one from then. We had it on our door when we left the next morning and when we returned that evening it was gone and housekeepers has been in our room. I went to front desk and got another placard. Placed on door again and same thing returned that evening and placard was gone. Found same housekeeper in hall and she accused me of taking it off!
2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 8월 29일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Inna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 8월 28일
Thank you for your feedback .

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 8월 28일
Thank you for your feedback .

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Best Western 님, 2023년 8월 25일
Thanks for staying with us. We appreciate your feedback!