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YO1 롱제비티 & 헬스 리조트, 캣스킬스 여행 후기

4 out of 5
YO1 롱제비티 & 헬스 리조트, 캣스킬스
420 Anawana Lake Rd, Monticello, NY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 365개 이용 후기 중 210개" "
평점 8 - 좋아요. 365개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 365개 이용 후기 중 34개" "
평점 4 - 별로예요. 365개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 365개 이용 후기 중 32개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Some Good

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my much-needed spa weekend! I loved how serene it was, peace and quiet. Enjoyed the fresh air on my hike, a nice massage, the hot sauna, the steam room, gym, and our big room and lovely view of the lake and trees. Staff was very friendly, kind, and helpful. Great breakfast every morning, I literally ate the same thing every day, great staff and nice seating indoor & outdoor. Down side: pool closed the entire time, geese poop everywhere outside on the grounds, a leak from the a.c. unit outside the elevator on our floor (3rd floor), a leak under bathroom sink in my room and an air vent in bathroom hasn't been dusted in years. Other than that, I'm going every year for a relaxing weekend! Literally you can walk around in a robe and slippers!
2024년 5월에 4박 숙박함

8/10 - 좋아요

Murat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great amenities needs a bit more attention to cleanliness in areas such as hot tub.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Donika

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kwasi

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenity options available
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Danylo

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stuff just don't care about you, and your needs!
2024년 2월에 1박 숙박함

4/10 - 별로예요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Tow truck sticker ruined the experience
Pool and hot tub were closed, cold plunge wasn’t cold. Parked in front where there are no signs to not park, woke up to a giant orange sticker on my window that’s next to impossible to remove saying my car would be towed. Then security came out to lecture me on my way out about parking.
2024년 2월에 1박 숙박함
답변 제공: Team YO1 님, 2024년 2월 28일
Dear John,Thank you for taking the time to write a review regarding your recent visit to YO1 Longevity & Health Resorts.We regret for the inconvenience caused. Please note that the indoor pool maintains a optimum temperature at 73 degree Fahrenheit. Our guest can access locker room for hot tub & steam room.There is reserved parking area for the fire safety vehicle that can't be occupied in any circumstances. However, we have duly noted your suggestions and we will inform our concerned team member.We ensure that the facilities and amenities at yo1.com are in extremely good working order and that all the staff are friendly and helpful. Please be assured that your feedbacks are important to us, and we will be sure to pass on your feedback to the concerned team.We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1

4/10 - 별로예요

Annalyn

별로예요: 직원 및 서비스
The check in was very disappointing, the front desk manager was very non accommodating . Instead of welcoming us warmly as what should a self proclaimed 4 star wellness resort should do, she was more focused on making sure we pay for the additional guests. We were already aware of the extra charges that we have to pay but she made changes on the reservation by trying to charge us more for the meals which should have been included already. She stated that it was an error on the staff that made the reservation for us and that if it will be adjusted , it will be deducted from his paycheck. which was a very unprofessional thing to say. It felt like a cheap attempt to squeeze more money from us. This is actually our 2nd time in this resort, the first visit was impressive thats why we came back with more guests, but it felt like the facility and service deteriorated. The only good thing during this stay was the breakfast.
답변 제공: Team YO1 님, 2024년 2월 28일
Dear Annalyn,Thank you for taking the time to write a review regarding your recent visit to YO1 Longevity & Health Resorts.We regret for the inconvenience caused. However, we had clear booking instructions for 2 guests. Our front desk manager has charged accordingly that includes meals & accommodations pricing too. Please be assured that your feedbacks are important to us, and we will be sure to pass on your feedback to the concerned team.We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1

8/10 - 좋아요

Galina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Sherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have a great stay over the past weekend at yO1. The facility is beautiful. I loved the vegetarian food concept there. It was a nice peaceful stay. The yoga classes are great, must try the Nidra yoga session. It was something I never experienced before! I will say that the carpets are quite disgusting as there are old stains that have never been cleaned properly before and some parts of the building need to be up kept with maintenance and repairs. Overall though a very nice place to come for a quiet weekend getaway. I will definitely come back.
2024년 2월에 2박 숙박함
답변 제공: Team YO1 님, 2024년 2월 21일
Dear Sherry, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Panio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent a lovely weekend here with my wife. It's a beautiful spot right by a peaceful lake. The staff was super hospitable (a special shout-out to Chiana, who couldn't have been kinder). The Hatha yoga class with Sef (sp) was incredible and my wife raved about her massage with David. There were lots of interesting-sounding activities to try, but tbh, I was feeling lazy; for those more adventurous/motivated, there are tons of options. Highly recommended!
2024년 2월에 2박 숙박함
답변 제공: Team YO1 님, 2024년 2월 21일
Dear Panio, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, good breakfast even if you are not a vegan like me. Rooms are nice but could use an interior decorators touch like the Eldred preserve nearby. But price wise for what you get it’s a good value. My main problem is the pool is freezing. Everyone complains about it. Please raise the pool temperature so we can actually use it. I don’t want to hear people who swim a lot need it cooler. The majority of people there are not swimming a lot but want to actually enjoy the pool.
2024년 2월에 1박 숙박함
답변 제공: Team YO1 님, 2024년 2월 14일
Dear William, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Efstathios

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the availability of offerings and things to do on site. Most of the staff were great, very friendly and inviting! Physically this place is beautiful, huge and has so much to offer. Overall when you just glance without paying attention everything looks great, but when you pay attention you realize that a bunch of things could be cleaner. I wish they would pay attention to the details and little things in terms of cleanliness and service in the rooms and throughout the building. If the managers want details please let me know, I would be happy to discuss privately. I would definitely return again.
2024년 1월에 3박 숙박함
답변 제공: Team YO1 님, 2024년 1월 31일
Dear Efstathios, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

4/10 - 별로예요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Team YO1 님, 2024년 1월 31일
Dear John, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Tracey 님, Wyandanch

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our 4th stay this year at YO1 and again it was another great stay. The staff is wonderful and accommodating, the place is clean and safe and we love the amenities they have to offer. Also, we love YO1's vegan and vegiterranean options. My first time there, I thought I would be eating grass and chia seeds (LOL) but that wasn't the case at all! I'm not a vegan of vegiterranean but their food is amazing!! Their head chef is awesome. If you're looking for a nice quiet, peaceful getaway, try YO1. It's a huge compound geared for peace and wellness. They have every possible amenity for just that. We've met people for all over the tri-state area, some come in couples, some come alone just for peace, wellness and relaxation. Whether you're into yoga, working out or just need a peaceful and quiet getaway, try this place. We're looking forward to our next stay there very soon! Can't wait!
2023년 10월에 2박 숙박함
답변 제공: Team YO1 님, 2023년 11월 29일
Dear Tracey, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

8/10 - 좋아요

Lorraine

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Unique experience, needs repairs and touch ups.
2023년 11월에 2박 숙박함
답변 제공: Team YO1 님, 2023년 11월 29일
Dear Lorraine, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couple weekend getaway
The stay was amazing, clean modern building with plenty of amenities such as pool, juice bar, and massage. Went for a weekend getaway and was not disappointed. Highly recommend for anyone looking for a relaxing stay.
2023년 11월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 11월 29일
Dear Marcus, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Suzanna was so pleasant at the front desk when you entered. Everyone there was so kind and hospitable. The rooms were incredible and clean
2023년 11월에 2박 숙박함
답변 제공: Team YO1 님, 2023년 11월 23일
Dear Caroline,Greetings from YO1 Longevity & Health Resorts!Thank you for your review. We're glad you enjoyed your stay with us and we hope to see you again in the future!Please feel free to follow us on social media to stay updated about our latest events & offers.Regards,Team YO1

10/10 - 훌륭해요

Candy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I actually extended my stay because it was so nice to relax and participate in daily yoga and enjoy my own private steam shower. The weather had caused a few hiccups such as a power outage and some leaks that looked like they were being fixed but the staff were exceptional. I loved the grounds and the amazing restaurant, you would never know it was vegan. The weekends definitely have more amenities but I enjoyed the calmness of the weekdays as well. I will be returning.
2023년 10월에 1박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 11월 12일
Thank you for your feedback!

10/10 - 훌륭해요

Manmohit 님, Hicksville

2023년 10월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 11월 29일
Dear Manmohit, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Lina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay here! I came alone to rest and exercise and had a wonderful time. The Yoga and meditation classes were great and included in the price for the room. The food is all vegan and i am not vegan but was so delicious, if I could cook vegan food like that i would become one. There were always 3 choices on the menu, so plenty to choose from. Some reviews i read were not great so I was a bit worried but I was very pleasantly surprised, and I will definitely come back. The restaurant staff do seem busy and few for the number of people but were still so kind. And the view of the lake is gorgeous. I left very relaxed!
2023년 10월에 2박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 11월 12일
Thank you for your feedback!

10/10 - 훌륭해요

Candy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon my arrival I was greeted by a lovely gentleman who was so kind and helpful that I immediately felt at home. Despite a few hiccups like the fire doors closing and me not being able to access my room until someone opened the door my stay was wonderful. The staff here were extremely helpful, friendly and welcoming. I loved both yoga instructors especially the one who gave me a private gong session because I had a treatment scheduled during the regular one. Dining here was amazing and I swear you would never know it’s vegan but my body definitely appreciated it. The grounds are beautiful with lake views, trails through the woods and a serene landscape. I loved the pool and jacuzzi and swam daily. Waking up to a yoga class, a walk and then a lovely breakfast followed by amazing treatments was exactly what my soul needed. I loved my room with a lake view and my own steam shower. My visit was initially 2 nights and turned into 3. I left the property feeling relaxed and rejuvenated. I will be back and can’t wait to invite family and friends to join me. Next time I will be sure to take advantage of all of the programs and services they offer. I plan on returning in the winter.
답변 제공: Rose 님, 2023년 10월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jeremy

2023년 10월에 2박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 10월 29일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Jaiden

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
If I’m being honest it was a 7/10 experience the silverware was dirty at the restaurant and the food wasn’t very good but they upgraded our room and the place was very clean but the room did have a wasp nest on the balcony but besides that the property was good and quiet
2023년 10월에 1박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 10월 29일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Tanneh

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I booked and paid full through expedia over a month ago. When I checked in the paper I was given to sign said my card would only be charged for incidentals. When u got to my room I was shocked to see my account was charged was the full night rate from the hotel. I immediately called the front desk because I knew this had to be a mistake. My rate that was fully paid on expedia since sept 1 and I was not to b charged at the hotel. I was told very rudely that in the past the hotel had trouble receiving expedia payments. So the full amount of the room was being charged to my card and I was not notified about this at all during check in! It was very inconvenient being charged double what i paid for the expedia rate for a hold on my account when i was expecting only the incidental and this was not written on any form that I signed. If this company has a problem with expedia payment maybe they should come off the listings for expedia instead of double charging the customer. This was my anniversary weekend and I had planned to spend my money in other ways hence why I prepaid the charged before my arrival! Very disappointed. Never again.
2023년 10월에 1박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 10월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Modesta Arellano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are looking for a quite place to relax and enjoy a beautiful sunset this is the correct place.
2023년 9월에 2박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 10월 7일
thank you

10/10 - 훌륭해요

Dalyssa

2023년 10월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 10월 25일
Dear Dalyssa, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

4/10 - 별로예요

Damien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I’ll start with the Pros: - beautiful location: very peaceful - nice big and comfortable rooms - staff were pleasant Cons: - men’s sauna wasn’t working - men’s hot tub was a cold tub - the food is not the greatest - the restaurant atmosphere is non existent, we asked why there was no music. It was awkwardly silent and with only about 10 diners in a room that fits 250 it felt cold and awkward. There should also be better decor in the restaurant - table cloths, candles, music, etc. - the smell of the hotel wasn’t nice. You expect a resort like this to have nice scented smell throughout but the hotel halls smelt old and dusty. Overall my wife and I left disappointed with the experience.
2023년 9월에 1박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 10월 7일
Thank you for your feedback, please note that Hot tub is adjacent to the pool. The cold plunge tubs are in the locker rooms for use after exiting the steam and sauna rooms. Any questions do speak to the front desk manager on your next stay to have any concerns addressed while on site so they maybe look into immediately.

2/10 - 너무 별로예요

Karen

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
needs some help
this place is really unusual its situated in a lovely wooded area and on the service is it looks like a spa with all the amenties but thats the problem it only looks like that. Lets start with dinner i get that its vegetarian and a guest should not expect meat but to charge over 200 for a basic soup salad and "chicken" breast is not even reasonable or realistic. Also, its rather off putting to see 5 buckets to collect water that is dripping in the lobby and after reading other reviews i see this is a recent occurance either. Should i mention the charge of 25.00 for a beet juice in the gym area? Also speaking of the gym there were several things not working like the sauna and and also some of the hydro therapies. It gives me no pleasure to say this but I think this place needs to shut down and retool and decide what it wants to be. I will end with this note that the room itself was gorgeous, excellently appointed and very clean.
2023년 9월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 10월 4일
Dear Karen,Thank you for taking the time to write a review regarding your recent visit to YO1 Health Resort.We aim to provide a great experience at YO1 Health Resort and always have our staff on hand to assist with anything you may need, what you experienced is not a true reflection of our service standards. Please be assured that your feedbacks are important to us, and we will be sure to pass on your feedback to the housekeeping team. We look forward to welcoming you back in the near future. Warm RegardsTeam YO1

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very recomendable súper relaxing!!
2023년 9월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 9월 27일
Dear Deborah, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

ROSETA

Kfmd
2023년 9월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 9월 27일
Dear Roseta, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort/views and facilities. Very clean and professional staff
2023년 8월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 9월 27일
Dear Alex, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

2/10 - 너무 별로예요

Alina

2023년 9월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 10월 4일
Dear Alina,Thank you for taking the time to write a review regarding your recent visit to YO1 Health Resort.We look forward to welcoming you back in the near future. Warm RegardsTeam YO1

10/10 - 훌륭해요

Danael

My experience was so amazing from check in to check out. I would resort YO1 to anyone looking for a resort to rejuvenate and do a silent retreat.
2023년 9월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 9월 11일
Dear Danael, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Ingrid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing property, relaxing, beautiful environment. We couldn’t wish for a better stay. Quite rejuvenating.
2023년 9월에 2박 숙박함
답변 제공: Team YO1 님, 2023년 9월 11일
Dear Ingrid, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
I was shocked, both positively and negatively..
When checking out, I was told by the front desk manager that I was 'seen with guests on the property' and as such will be billed for additional people. When I checked in, I was asked if I was alone, and I affirmed that I was. During my stay, I invited my sister and her 2 young kids to come by (who were staying at a nearby bungalow colony) since I was treating them to a nearby concert and we all wanted to go together. They didn't sleep at the property and simply came by so that we could go to this event together. This apparently constituted an additional guest matter that I was shocked that this property even brought to my attention. It felt incredibly cheap of them to try and squeeze money out of me upon checking out this way, and not to mention the fact that hearing 'I was seen with' anybody makes me believe that I'm being watched for whatever the reason. Aside from this, I was extremely disappointed that all saunas were out of service during my stay (and they have more than 3 types of saunas btw) and all of the extras that this resort offers which might be an argument for charging extra per additional guests were either not in service or just not available. The room itself was very spacious and comfortable, and the pool was also very nice (the hours are limiting). Also, the breakfast was both fantastic and delicious. All-in-all, it is off-putting to me why they chose to even mention anything about extra people upon checking out considering everything on property was closed.
2023년 9월에 1박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 9월 11일
please confirm your name on your reservation

2/10 - 너무 별로예요

Filios 님, Brookline

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Booked a lake view room but it was no lake view
2023년 9월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 9월 11일
Dear Filios,Thank you for sharing your feedback with us. We want to ensure that all our guests feel welcome, comfortable and well-cared for throughout their stay with us.We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1

10/10 - 훌륭해요

Talma

2023년 8월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 9월 20일
Dear Talma, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

jeffrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 8월 30일
Dear Jeffrey, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

6/10 - 괜찮아요

Dana

2023년 8월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 8월 30일
Dear Dana, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Jose

2023년 8월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 9월 11일
Dear Jose, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1

10/10 - 훌륭해요

Henry

좋아요: 편의 시설/서비스
Great spot!!!
2023년 8월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 8월 25일
Dear Henry,Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1

6/10 - 괜찮아요

Richard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very disappointed with interaction with staff. Front desk personnel were the only ones who were what to expect. Everyone else seemed like we were bothering them.
2023년 8월에 2박 숙박함
답변 제공: Team YO1 님, 2023년 8월 25일
Dear Richard,Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. Our staff work hard to provide the best possible service for our guests and we want all of our guests to have a great experience at YO1 Health Resort, what you experienced is not a true reflection of our service standards.Please be assured that your feedbacks are important to us, and we will be sure to pass on your feedback to the concerned team.Thank you again for your feedback and we hope to see you back again soon!Warm RegardsTeam YO1

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+
We really enjoyed the resort. Looking forward to coming back for a longer stay
2023년 8월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 8월 17일
Dear Anthony,Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1

10/10 - 훌륭해요

Stanley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is beautiful and new. Gardens are amazing. Jacuzzi not working.
2023년 8월에 1박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 8월 12일
Thank you for your feedback, please stop by front desk and request to try the wellness private jacuzzi's should you come across this situation again.

2/10 - 너무 별로예요

Perry

좋아요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Yovan Longevity & Health Resorts 님, 2023년 8월 12일
Yovan Longevity & Health Resorts welcomes any ideas or suggestions to better improve our services offered.

6/10 - 괜찮아요

james

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very expensive. No coffee in the room. No sugar. Breakfast buffet begins at 8AM but I wanted an early tee time on golf course nearby but couldn't manage it. Goose poop in all outdoor walking areas.
2023년 7월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 8월 8일
Dear James,Thank you for taking the time to write a review regarding your recent visit to YO1 Longevity & Health Resorts.YO1 is a luxury wellness center in Catskills featuring 131 rooms & suites, Olympic size swimming pool, advance fitness center and many other facilities. We are a health resort and we encourage our guests to follow a healthy eating habits. However, we have dedicated station for hot beverages in the lobby.Also, our dining hours are planned as per YO1 policies to help our guests with healthy living goals.We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1

6/10 - 괜찮아요

Grace

2023년 7월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 8월 18일
Dear Grace,Thank you for taking the time to review your recent visit to YO1 Longevity & Health Resorts.We want to ensure that all our guests feel welcome, comfortable and well-cared for throughout their stay with us.We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
This is not exactly a regular hotel but a facility focused on wellness, yoga, and various therapies. It is also adult-only. We were not fully aware of it so showed up with a toddler, and were checked in no problem, which later on made us fill a bit awkward :-) But everyone, staff and guests alike, was very nice. The facilities are overall really nice, unfortunately, when we were there the heater for the hot tubs did not work so they were more like freezing tubs... but the pool was good. A few other little things were not perfect (clogged sink in bathroom, smelly garbage bag near the elevator, coffee stains in the elevator). I wouldn't mind these as much if it was a low-cost chain hotel, but this is luxurious (>400$ for a couple in a room).
2023년 7월에 1박 숙박함
답변 제공: Team YO1 님, 2023년 7월 31일
Dear Valued Guest,It was indeed a pleasure to host you at YO1 Health Resort and thank you for taking the time to review your recent stay with us.We want to ensure that all our guests feel welcome, comfortable and well-cared for throughout their stay with us. We truly appreciate your kind words about our staff, resort facilities and services.YO1 is a total spread of a 68-acre area, featuring 66 therapy rooms & 131 well-appointed guest rooms. We offer a wide range of hydrotherapies such as jacuzzi bath, whirlpool bath, hip bath, hot foot & arm bath, circular jet bath and the underwater massage that is a part of our a la carte services and we recommend prior appointment to get the treatment done at your preferred time. Sauna, steam bath, swimming pool, gym, reflexology dry & wet walkaway, activity room, yoga, hiking and biking trail are accessible as a house amenity for all our guests.Please be assured that your feedbacks are important to us, and we will be sure to pass on your feedback to the concerned team.We hope to have the pleasure of welcoming you soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Rose 님, 2023년 7월 28일
Thank you

10/10 - 훌륭해요

Israel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was extremely clean
2023년 7월에 1박 숙박함
답변 제공: Rose 님, 2023년 7월 28일
Thank you