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Reviews of Motel et Appartements du Fleuve

2 out of 5
Motel et Appartements du Fleuve
5800 boulevard Marie-Victorin, Brossard, QC

Reviews

7.2

Good

Rating 10 - Excellent. 77 out of 338 reviews" "
Rating 8 - Good. 119 out of 338 reviews" "
Rating 6 - Okay. 95 out of 338 reviews" "
Rating 4 - Poor. 22 out of 338 reviews" "
Rating 2 - Terrible. 25 out of 338 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mehmet

Disliked: Staff & service
We stayed outside just because there was not anyone even in reception. No answers, nothing.
Stayed 1 night in Oct 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Eric on Sep 16, 2023
Thank you for staying with us and taking time to rate your experience.

10/10 Excellent

Suleman

Liked: Amenities
Awesome place right next to the river
Stayed 2 nights in Sep 2023
Response from Eric on Sep 16, 2023
Glad you enjoyed your stay and our wonderful location on the St Lawrence

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jalendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully enjoyed our 2 nights stayi at the motel!
Stayed 2 nights in Sep 2023
Response from Éric on Sep 16, 2023
Thank you for staying with us. Glad you had a wonderful experience. Hope to see you again.

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Éric on Sep 16, 2023
Thank you for staying with us. Glad you had a pleasant experience.

10/10 Excellent

Sobhanjana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect to relax in front of the river view, and especially in the night with the bridge all lit up and a lovely breeze during Summer!
Stayed 2 nights in Aug 2023
Response from Éric on Sep 16, 2023
Thank you for staying with us. Glad you were able to take advantage of our wonderful location.

8/10 Good

Calogero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Éric on Sep 16, 2023
Thank you for staying with us and rating your stay. Glad you enjoyed.

2/10 Terrible

Patrick

Disliked: Staff & service
no food at this place''''''' unsafe stairs. room sparcely supplied with essentials. YucK
Stayed 2 nights in Aug 2023

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There's nothing near by. You have to drive or take an uber to go anywhere.
Stayed 3 nights in Aug 2023
Response from Éric on Sep 16, 2023
Thank you for staying with us and taking the time to rate your stay.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but there no boiling kettle for in room tes
Stayed 1 night in Aug 2023
Response from Éric on Sep 16, 2023
Thank you for staying with us. Glad you had a great experience despite not having a kettle in the room. To our future guests, our rooms are equipped with mini-refrigerators and coffee makers. A kettle is available at the front desk.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
I prefer the “Mom and Pop” motel stay that is safe , clean and a short distance from the hubbub of the city. This property offers this. Beautiful greenway behind the property on the riverbank
Stayed 1 night in Jul 2023
Response from Éric on Sep 16, 2023
Thank you for your comments and rating. Glad you were pleased with your stay and enjoyed our beautiful location.

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice
Stayed 2 nights in Jul 2023
Response from Éric on Sep 16, 2023
Thank you for staying with us. Glad you had a pleasant experience and were able to take advantage of our outdoor pool.

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The staff were friendly. Nice view of the river, but it lacked privacy due to a community trail beside the riverbank.
Stayed 4 nights in Jun 2023

6/10 Okay

Lawrence

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Right on the St. Lawrence (nice) also next to freeway (not nice). No stores, restaurants within walking distance :(
Stayed 1 night in Oct 2022

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No amenities near by that spoke english. Insects in room. Coffee maker broken. Dingy outdated room. Paid way too much but was desperate for a room with everything booked up on long weekend. Would not stay there again unless absolutey necessary
Stayed 1 night in Sep 2022

8/10 Good

Lois

Stayed 2 nights in Sep 2022

2/10 Terrible

Suman

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty, spiders are hanging on the door. You can't cook anything there due to mosquitoes. No hospitality. I was scared to sleep due to insecta etc.
Stayed 2 nights in Aug 2022

8/10 Good

Christina J

Stayed 4 nights in Jul 2022

10/10 Excellent

Normand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jul 2022

8/10 Good

Zhanyun

Stayed 1 night in Jun 2022

10/10 Excellent

Carlos Daniel

Stayed 2 nights in Jun 2022

6/10 Okay

Amy, Denver

Traveled with partner
Disliked: Cleanliness, staff & service
There’s no staff cleaning and office hours are not 24/7
Stayed 3 nights in Jun 2022

6/10 Okay

Peter

Stayed 3 nights in Sep 2020

6/10 Okay

Peter

Business traveler
Liked: Cleanliness
Stayed 5 nights in Sep 2020

6/10 Okay

Rivky

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Right on the seaway. Staff extremely polite and friendly. Only drawback is that it is very close to the highway however that also makes access and departure is easy as I was only there for a quick stop. I would definitely stop there again
Stayed 1 night in Nov 2019

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful bike path
a very nice area to see the water, and the bridge lit up at night, clean rooms and helpful staff
Stayed 1 night in Oct 2019
Response from EF on Nov 4, 2019
Thanks for taking the time to review your stay. Glad you were pleased with your experience

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Very nice motel by the river.Professional stuff. Excellet location close to old Montreal across the bridge.
Stayed 1 night in Oct 2019
Response from EF on Nov 4, 2019
Thank you for your comments. We're glad you were thoroughly satisfied with your experience. Au revoir!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from EF on Nov 4, 2019
Thank you for staying with us and taking the time to rate your experience.

4/10 Poor

Imran

Disliked: Staff & service, property conditions & facilities
no internet service
i have no wifi or internet service at my room during whole stay of 2 nights
Stayed 2 nights in Aug 2019
Response from EF on Sep 12, 2019
Sorry and surprised to hear you had difficulties connecting to the internet. Our wifi system has been extremely reliable since we upgraded our access points last year.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay. Bad management
- Terrible stay - did not get my money’s worth. I would not recommend this place to anyone. Save your money for a place that cares about its customers. - TV has not working the whole duration of my stay. It kept switching on & off constantly every few secs. I made several complaints & nothing was done about it for few days.It took them 4 whole days before they finally took notice. - Manager offered me pathetic compensation options: 10$ a night 😂 40 measly dollars compensation after spending $600+ on a crap room with no TV & poor service. - Manager made excuses for the poor behavior of his staff, which I found to be rude, smug and have a mocking attitude - Room is not clean. Dust balls on the mugs and coffee area. hair on the sheets. bugs in the toilet. Looked like room had not been cleaned in a while. Spiderwebs cover the seats outside the rooms. Small spider found in room. - Room In serious need of renovation. Bed cover looks like they have not been changed in decades, it’s like we stepped back in time. - Location not great with no restaurants close by. Quite far from downtown if you don’t have a car. Very hard to access via PT - I know this is obviously not a 5star hotel but for the price I was paying per night, the standards should have been MUCH higher. -Only redeeming factor is it is close to a beautiful river. Also, Joanna was a lovely lady receptionist. - If you work in the customer service industry then the customer satisfaction should be your focus
Stayed 6 nights in Aug 2019
Response from EF on Sep 12, 2019
We addressed your complaint about the TV as soon as you made it. Our maids do not check the TV's on a daily basis to make sure they work as they practically never break down. We offered you a 40$ credit as we didn't have other rooms available at that point. You seemed pleased with that offer at the time. Not sure why you wrote that I made excuses for the poor behavior of my staff. I was away that week and we never had direct interaction. Johanne handled the situation and, as you mentioned, was a lovely lady.

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019
Response from EF on Sep 1, 2019
Thank you for rating your stay. We're glad we met your expectationns.

8/10 Good

Alex

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, place was clean, not modern but superb view and service.
Stayed 3 nights in Aug 2019
Response from EF on Sep 1, 2019
Thank you for your comments. Glad you enjoyed your stay.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
We had a nice relaxing long weekend. Enjoyed the pool. Nice view of the river. An easy 20 minutes from downtown. Staff was pleasant and helpful.
Stayed 3 nights in Aug 2019
Response from EF on Aug 22, 2019
Thank you for taking the time to review your stay. Glad you were pleased with our staff and excellent location.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the river and nice view of the Montreal Downtown Skyline. It has a cement path trail beside the river that you can walk or bike.
Stayed 1 night in Aug 2019
Response from EF on Aug 22, 2019
Glad you enjoyed the tremendous view of the river and the city. Thank you for staying with us.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
I booked 2 rooms. When we asked to have 1 room on the1st floor instead of the 2nd floor, the price was much more. We had to ask for toilet paper for one room, as they only left 1/4 roll in 1 room for a 2 night stay.
Stayed 2 nights in Aug 2019
Response from EF on Aug 22, 2019
You must have asked for different type of room as our rates do not vary according to floor level. I'm sorry to hear our cleaning staff forgot to leave an additional roll of toilet paper. A quick call to the front desk or direct request to our cleaning staff always resolves this type of issue. Sorry for the inconvenience.

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
The motel was clean and inexpensive at $99 a night. However, the low cost does not justify air conditioner which does not with outside temperature in the 90's.
Stayed 4 nights in Aug 2019

2/10 Terrible

T

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty, left over food and drink from previous guest still left in fridge. Ice bucket looked like it had ever been cleaned, dust fell on my head from the fan in the bathroom. Discussing hotel will never stay here again.
Stayed 1 night in Aug 2019
Response from EF on Sep 1, 2019
Wrong hotel.

6/10 Okay

cao

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Location and reasonable price.Internet is useless. Cannot check the detail of etenerary online because the internet is very very slow and just keep buffering.
Stayed 3 nights in Aug 2019
Response from EF on Sep 1, 2019
Glad you were pleased with our rates and location but sorry you had issues with the internet. It is usually quick, and has been very reliable since we upgraded all of our access points last year. We appreciate your comments. Thank you for staying with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid a little extra for the river views which were amazing and worth it. Bike path right outside was nice for evening walks.
Stayed 1 night in Jul 2019
Response from EF on Sep 1, 2019
Glad you enjoyed our beautiful location on the river. Thank you for staying with us.

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There is a bike/waling paved trail that parallels the water.
Stayed 1 night in Jul 2019
Response from EF on Sep 1, 2019
Thank you for staying with us. Glad that you were pleased with your experience.

4/10 Poor

Fannie

Disliked: Staff & service
Nous sommes arrivés à 22h, la dame était très courtoise et accueillante. La chambre était petite, mais correct. La façade du motel tombe sur l’autoroute, donc très bruyant. Le lendemain, mon fils s’est levé avec la gastro. Nous devions resté deux nuits, mais vu les circonstances, nous avons décidé de retourner à la maison. J’ai été voir la dame pour lui expliquer la situation et lui demander si elle pouvait nous rembourser la deuxième nuit. Elle nous a répondu qu’elle en parlerait avec son superviseur et nous rappellerait. 3h plus tard, nous avons eu son appel pour nous dire qu’il ne ferait pas de remboursement. Par contre sur l’application Hotels.com je reçois seulement une nuit à cumulé pour l’obtention d’une nuit gratuite!!!! J’ai payé pour deux nuits pourtant???? Alors, si j’ai à séjourné à Montréal à nouveau, ce ne sera certainement pas à ce motel.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location right on the river. Tables for picnics or for just sitting outside with a view on the river. Rooms at the back are very quiet.
Stayed 2 nights in Jul 2019
Response from EF on Jul 26, 2019
Thank you for your comments. Glad you were able to take advantage of our tremendous location on the St-Lawrence river.

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Diane, Ontario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The wifi did not connect and work in our room. Had to sit in bar room and lobby to access the wifi.
Stayed 1 night in Jul 2019
Response from EF on Jul 8, 2019
We apologize for the inconvenience. Our wifi is normally fast and reliable. Thank you for staying with us. Glad that you were otherwise pleased with your stay. Thank you for choosing Le Motel du Fleuve

10/10 Excellent

TONY

Liked: Staff & service
Stayed 3 nights in Jun 2019
Response from EF on Jul 8, 2019
Thank you for staying with us Glad you were completely satisfied with your experience. Hope to see you again soon.

8/10 Good

TONY

Liked: Cleanliness, staff & service
Friendly French Reception by St Laurent
Good location off main streets Montreal Tolerable noise facing river, too noisy facing highways Good parking Friendly reception; helpy Good river bank pinic setting Good for multi families/Group Pleasant stay for 4 nights
Stayed 1 night in Jun 2019
Response from EF on Jul 8, 2019
Glad you enjoyed your stay and took advantage of our wonderful grounds by the river. Thank you for choosing Le Motel du Fleuve for your stay in Brossard.

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The views of the St. Lawrence sea way we're incredible the bike path and walking areas right behind were a great place to take the kids.
Stayed 2 nights in Jun 2019
Response from EF on Jul 8, 2019
Glad you had enjoyed the tremendous views of the St Lawrence and had a pleasant stay with us. Thank you for taking the time to comment and rate your experience.