로비

코트야드 바이 메리어트 락커웨이 마운트알링턴 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 259개 이용 후기 중 122개" "
평점 8 - 좋아요. 259개 이용 후기 중 80개" "
평점 6 - 괜찮아요. 259개 이용 후기 중 38개" "
평점 4 - 별로예요. 259개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 259개 이용 후기 중 11개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Todd

좋아요: 숙박 시설 상태 및 시설
Front Desk were nice.
2023년 12월에 1박 숙박함
답변 제공: AGM 님, 2023년 12월 12일
Dear Todd,Thank you for taking the time to leave your feedback on our property and thank you for your kind words about our staff! They will be so happy to see that you enjoyed your stay and hope you consider us again next time you find yourself in the area!

10/10 - 훌륭해요

HOMERO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

linda gaye allen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff was wonderful. The two women that work Starbucks counter were so wonderful and pleasant! I had an issue with my AC unit in my room and I was immediately moved to a new room. Courteous friendly staff. Room was very clean. I will definitely return and would nightly recommend. I was alone on a business trip but there were lots of families and wedding guests groups staying here
2023년 11월에 3박 숙박함
답변 제공: AGM 님, 2023년 11월 14일
Dear Linda,Thank you for taking the time to leave your feedback on our property. It was a pleasure hosting you and we look forward to seeing you again!

8/10 - 좋아요

Webster

2023년 10월에 2박 숙박함
답변 제공: AGM 님, 2023년 11월 14일
Dear Webster,Thank you for taking the time to leave your feedback on our property. We hope you consider us again next time you find yourself in the area.

6/10 - 괜찮아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: AGM 님, 2023년 9월 21일
Dear Richard,Thank you for taking the time to leave your feedback on our property. We are always looking for ways to improve and have shared your review with our staff. We hope you and a safe travel day getting home and thank you again for staying with us.

8/10 - 좋아요

Camille

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very good. Don't buy the overpriced bland breakfast.
2023년 9월에 1박 숙박함
답변 제공: AGM 님, 2023년 9월 15일
Dear Camille,Thank you for taking the time to leave your feedback on our property. We are always looking for ways to improve and have shared your review with our food and beverage team.

8/10 - 좋아요

Aminat

2023년 8월에 1박 숙박함
답변 제공: AGM 님, 2023년 9월 15일
Dear Aminat,Thank you for taking the time to leave your feedback on our property. We hope you consider us again next time you find yourself in the area.

10/10 - 훌륭해요

Patrick

2023년 8월에 1박 숙박함
답변 제공: AGM 님, 2023년 9월 15일
Dear Patrick,Thank you for taking the time to leave your feedback on our property. We are so glad that you enjoyed your stay with us!

10/10 - 훌륭해요

J Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
2023년 7월에 1박 숙박함
답변 제공: AGM 님, 2023년 8월 2일
Dear J Vincent,Thank you for taking the time to leave your feedback on our property. We are so glad you enjoyed your stay with us and hope you consider us again next time you find yourself in the area!

10/10 - 훌륭해요

Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
really great stay! clean and modern
2023년 7월에 2박 숙박함
답변 제공: AGM 님, 2023년 7월 26일
Dear Gloria,Thank you for taking the time to leave your feedback on our property. We are so glad that you enjoyed your stay with us and hope to see you again!

10/10 - 훌륭해요

Roselyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would stay here again
2023년 6월에 1박 숙박함
답변 제공: AGM 님, 2023년 7월 26일
Dear Roselyn,Thank you for taking the time to leave your feedback on our property. We are so glad to hear that we provided a positive experience for you during your stay with us!

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: AGM 님, 2023년 5월 30일
Dear Lynn,Thank you for taking the time to leave your feedback on our property. We are so glad that you enjoyed your stay with us and hope you had a safe travel day getting home!

10/10 - 훌륭해요

Belinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breath of Fresh Air
Staying at Courtyard Rockaway Mount Arlington was a breath of fresh air (as it comes to hotel stays). Check-in was a breeze, the room was well equipped and clean. Cassandra made me and my group feel especially welcomed. Well done!
2023년 5월에 3박 숙박함
답변 제공: AGM 님, 2023년 5월 30일
Dear Belinda,Thank you for taking the time to leave your feedback on our property. We are so glad that you enjoyed your experience with us and thank you again for staying with us!

6/10 - 괜찮아요

Tatyana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: AGM 님, 2023년 3월 22일
Thank you for taking the time to leave your feedback on our property. We are always looking for new ways to improve and have shared your review with our staff. Thank you again for staying with us!

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: AGM 님, 2023년 3월 22일
Thankyou for taking the time to leave your feedback on our property.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great
2023년 2월에 1박 숙박함
답변 제공: AGM 님, 2023년 3월 22일
Thank you for taking the time to leave your feedback on our property. We are so glad that you had a great experience with us and hope to see you again next time you find yourself in the area!

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: AGM 님, 2023년 1월 26일
Dear Anthony,Thank you for taking the time to leave your feedback on our property. We hope you enjoyed your time here and thank you again for staying with us!

10/10 - 훌륭해요

Nina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice location with friendly staff!
2022년 12월에 1박 숙박함
답변 제공: AGM 님, 2023년 1월 2일
Hello Nina,Thank you for taking the time to leave your feedback on our property. We are so glad that you enjoyed your stay with us and hope to see you again!

6/10 - 괜찮아요

Felice

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the new update look overall and the hospitality. I don’t like there’s no swimming pool and no free breakfast. When I booked, those two things were important to me, seeing we were celebrating my great niece birthday and I had a nine year old and a 11 yr old with me. Also, when arriving I was given the wrong room. The first room was one bed. The hotel had to find me a room with two queen size beds. Seeing, it was two adults and two children. This is another reason I don’t like to book, with third party.
2022년 12월에 2박 숙박함
답변 제공: AGM 님, 2022년 12월 19일
Dear Felice,Thank you for taking the time to leave your feedback on our property. Unfortunately, we do not have a pool at this property and breakfast is only included when a rate with it is specifically selected. We have breakfast available for purchase at our Bistro 6:30am-9:30am weekdays and 7am-10am on weekends.

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: AGM 님, 2022년 12월 19일
Dear Anthony,Thank you for taking the time to leave your feedback on our property. We hope to see you again!

10/10 - 훌륭해요

Larry

2022년 12월에 1박 숙박함
답변 제공: AGM 님, 2022년 12월 19일
Dear Larry, Thank you for taking the time to leave your feedback on our property. We are so glad you had an excellent stay with us!

8/10 - 좋아요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I requested extra towels and pillows before I arrived. I smiled when I worked into my room. My request was executed.
2022년 12월에 1박 숙박함
답변 제공: AGM 님, 2022년 12월 9일
Dear Alicia,Thank you for taking the time to leave your feedback on our property. We are happy to hear that your request was taken care of and that you enjoyed your stay! We hope to see you again.

8/10 - 좋아요

Jenifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not thrilled to learn that Marriot's new policy is to change linens and clean room " after three days' stay". We had to request fresh towels, and chase down fresh drinking cups and coffee pods. Also, the shower leaked water all over b.r. floor. Room was very clean and comfortable.
2022년 10월에 2박 숙박함
답변 제공: AGM 님, 2022년 11월 1일
Thank you for taking the time to leave your feedback on our property. We have shared your review with our staff in hopes of improving our service.

10/10 - 훌륭해요

nathalie

2022년 10월에 1박 숙박함

8/10 - 좋아요

Jia He

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room door doesn’t fit well, people talked in the hallway, you can hear all with very well. Noisy bother me for sleeping.
2022년 8월에 1박 숙박함
답변 제공: AGM 님, 2022년 8월 28일
Dear Jia He,Thank you for taking the time to leave your feedback on our property. We apologize that other guests disturbed you during your stay. We always try our best to keep our hallways clear and encourage our guests to be mindful of others. We have shared your review with our staff and will work towards improving is this aspect. We hope you had a safe travel day and thank you for staying with us.

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: AGM 님, 2022년 8월 22일
Dear Donna,Thank you for taking the time to leave your feedback on our property. We are always looking for ways to improve and have shared your review with our staff. Please consider us again if you find yourself in the area!

8/10 - 좋아요

Sandy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in a safe location. The staffs are very friendly and helpful.
2022년 7월에 2박 숙박함
답변 제공: AGM 님, 2022년 8월 22일
Dear Sandy,Thank you for taking the time to leave your feedback on our property. We are so glad you enjoyed your stay with us and please consider us again if you find yourself in the area!

10/10 - 훌륭해요

Philip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and very helpful. Room had a refrigerator And iron and ironing board. Staff dropped the ball a bit by not making up room after I asked. But they like all hotels are probably understaffed. The front desk people were great
2022년 7월에 2박 숙박함
답변 제공: AGM 님, 2022년 8월 22일
Dear Philip,Thank you for taking the time to leave your feedback on our property. We are always looking for ways to improve and are happy to share that we have made great strides in the past month to acquire more team members to better serve our guests.

8/10 - 좋아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wry nice hotel. I thought it had a real restaurant though. With only a Starbucks and no free breakfast you lag behind other 3 star hotels with a similar rate.
2022년 6월에 4박 숙박함
답변 제공: AGM 님, 2022년 7월 5일
Hello Steve, Thank you for taking the time to leave your feedback on our property. Courtyard as a brand does not have complimentary breakfast unless specifically negotiated with the rate.

6/10 - 괜찮아요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hi, the description said it had a pool. but it does not have one any more. That was disappointing. Also, you must let them know if you want them to clean your room. They did not clean our room. We stayed two nights.
2022년 6월에 2박 숙박함
답변 제공: AGM 님, 2022년 6월 27일
Dear Sherry, Thank you for taking the time to leave your feedback on our property. We apologize that we do not have a pool at this property and will work to investigate where it was advertised that we do.

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and polite staff that was available at all times, nice location and nice lounge
2022년 5월에 1박 숙박함
답변 제공: AGM 님, 2022년 6월 27일
Dear Matthew, Thank you for taking the time to leave your feedback on our property. We're so glad you had a good experience with us!

6/10 - 괜찮아요

Ione

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
2022년 5월에 1박 숙박함
답변 제공: AGM 님, 2022년 5월 16일
Dear Gloria, Thank you for taking the time to leave your feedback on our property. We are so glad that you had an excellent experience and we hope that you consider us again should your travels find you in our area!

2/10 - 너무 별로예요

william

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: AGM 님, 2022년 4월 20일
Dear William, Thank you for taking the time to leave your feedback on our property. I'd like to apologize for any inconvenience that may have happened during your stay and will be investigating the issue.

2/10 - 너무 별로예요

Wendy

연인과의 여행
No me gusto el servicio porque yo ya avía pagado en línea y me vivieron a cobrar más dinero y eso no está bien y asta ahorita sigo esperando y no mean regresas mi dinero
2022년 2월에 1박 숙박함
답변 제공: AGM 님, 2022년 2월 21일
Hello Wendy, We're sorry to hear that you had an issue with your reservation. Please contact Expedia and they will contact us so we can get to the bottom of the issue.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice room. Clean and up to date
2022년 1월에 1박 숙박함
답변 제공: AGM 님, 2022년 1월 24일
Hello Richard, Thank you so much for taking the time to leave your feedback on our property. We're so glad you enjoyed our newly renovated guestrooms!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: AGM 님, 2022년 1월 24일
Hello, Thank you for taking the time to leave your feedback on our property. We're so glad you had an excellent stay!

10/10 - 훌륭해요

Brayan

2021년 11월에 1박 숙박함
답변 제공: AGM 님, 2021년 11월 15일
Hello Brayan, Thank you for taking the time to leave your feedback on our property. We're so glad you have an excellent stay!

10/10 - 훌륭해요

Claude

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
RM 125 MARRIOTT
Bathroom sink does not drain well. No trash receptacle in bedroom. Toilet is VERY low to floor. Toilet paper holder NOT functional..needs repair. Can use another lounge chair in bedroom (there is only one). Even before covid, all drink cups were protected by a wrapping...the COFFEE cups were NOT wraped to protect against disease...this is BAD!! TOO Expennsive for a room that has many shortcomings...we will NOT return here.
2021년 10월에 1박 숙박함
답변 제공: AGM 님, 2021년 10월 25일
Hello, Thank you or taking the time to leave your feedback on our property. We have shared your feedback on the bathroom fixtures with our maintenance team and will be improving those issues. Due to current supply shortages throughout the country, we were unable to receive wrapped cups for a short amount of time. However I can assure you, these cups were replaced between each stay and the trays that they are kept in are also disinfected between each stay.

6/10 - 괜찮아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Upon arrival I tried to call front desk on room phone~~didn’t work. Concerns about wet rug ~~ walked to desk and reported both issues~~ no resolution but it was the weekend. Front desk was very pleasant and receptive. Also, sadly we were in a very noisy area~~ Room101 near reception, lounge and elevators. So much late night noise.
2021년 10월에 2박 숙박함
답변 제공: AGM 님, 2021년 10월 25일
Hello, Thank you for taking the time to leave your feedback on our property. We are always looking for ways to improve and have shared your feedback with the appropriate team.

10/10 - 훌륭해요

Deivid

2021년 9월에 1박 숙박함

4/10 - 별로예요

Ann

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Disappointed in the hotel room. Looked nothing like the ones posted on website. I asked for a roll in shower, so we got a handicapped room. I don't know who designed this room, but totally not good for a wheelchair. I had trouble using the walker because the bed and desk were so close together. Also you could hear the conversations in the next room, and people were not talking loud. Disappointed that Marriot would put their name on this hotel. On a good note, the staff were wonderful!
No room for walker to get by especially when someone was sitting there...And only 2 chairs in room.
Small nothing like pics on website
2021년 9월에 3박 숙박함
답변 제공: AGM 님, 2021년 9월 15일
Hello Ann, Thank you for taking the time to leave your feedback on our property. We apologize that you were not comfortable in our accessible room. We have recently renovated and are in the process of updating our pictures online. We are always looking for ways to improve and will be sharing your feedback with the appropriate hotel team.

2/10 - 너무 별로예요

David 님, Weston-super-mare

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel looks rundown the guests who were there on Friday night / Saturday morning were noisy
2021년 9월에 1박 숙박함
답변 제공: AGM 님, 2021년 9월 11일
Hello David, Thank you for taking the time to leave your feedback on our property and we apologize that we did not meet your expectations. We will review your sentiments with the appropriate hotel staff and look for ways to improve.

10/10 - 훌륭해요

David

2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Ashwani

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
$20 a night
Hotel and rooms are smelling drywall in rooms , lobby every where. No free breakfast . This hotel is worst than a motel. This hotel is worth $20 a night.
2021년 8월에 1박 숙박함
답변 제공: AGM 님, 2021년 9월 1일
Hello Ashwani, Thank you for taking the time to leave your feedback on our property. We apologize that we didn't meet your standards. Courtyards do not typically have complimentary breakfast unless you select a rate that includes it.

10/10 - 훌륭해요

Charles

2021년 8월에 1박 숙박함
답변 제공: AGM 님, 2021년 9월 20일
Hello Charles, Thank you for taking the time to leave your feedback on our property. We are so glad you enjoyed your stay!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly rooms were clean
2021년 7월에 1박 숙박함
답변 제공: AGM 님, 2021년 7월 20일
Hello, Thank you for taking the time to review our property. We're so glad you had an excellent experience!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean bed very comfortable. Elevator was a little dirt
2021년 7월에 1박 숙박함
답변 제공: AGM 님, 2021년 7월 16일
Hello, Thank you for taking the time to review our property. Your feedback is appreciated!

10/10 - 훌륭해요

Linda

2021년 7월에 1박 숙박함
답변 제공: AGM 님, 2021년 7월 5일
Hello Linda, Thank you for taking the time to leave your feedback on our property. We're so glad you had a great experience!