“We’ve stayed here many times, on both the Avid side and Holiday Inn. Typically we have had good experiences, but this time was not good. At all. We arrived to a lobby full of people waiting to check in. We were advised that their system was down and so they just needed us to “wait.” After an hour, we were offered waters. We were allowed to check in after that - 3 hours into our scheduled reservation time. When we arrived to our room, we discovered hairs in the bathroom, damaged walls, peeling...
“We’ve stayed here many times, on both the Avid side and Holiday Inn. Typically we have had good experiences, but this time was not good. At all. We arrived to a lobby full of people waiting to check in. We were advised that their system was down and so they just needed us to “wait.” After an hour, we were offered waters. We were allowed to check in after that - 3 hours into our scheduled reservation time. When we arrived to our room, we discovered hairs in the bathroom, damaged walls, peeling...
Katherine