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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
Travelers find the perfect blend of comfort and convenience near Googleplex, with a welcoming lobby fireplace and refreshing outdoor pool to enjoy

Choose dates to view prices

SureStay Plus Hotel by Best Western Mountain View is close to Googleplex and Shoreline Amphitheatre. Guests love the warm lobby with a fireplace, outdoor pool, free self-parking, and in-room WiFi. The multilingual staff and concierge team are praised for their helpful service.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ₩159,540
₩175,804 total
includes taxes & fees
Aug 15 - Aug 16

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, a window with curtains, a door, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a TV, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a mirror, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Non-Smoking, Wi-Fi

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Wi-Fi

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Located in North Los Altos, a neighborhood in Mountain View, SureStay Plus Hotel by Best Western Mountain View is in the suburbs and near theme parks. Computer History Museum and Shoreline Amphitheatre are cultural highlights, and travelers looking to shop may want to visit Stanford Shopping Center and Santana Row Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at Levi's Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. Visit our Mountain View travel guide
Map
Mountain View, CA

What's nearby

  • A dirt path winding through a rocky landscape with sparse vegetation and towering mountains.
    San Andreas Fault Trail
    2 min walk - 0.2 km
  • A desert landscape with sparse vegetation, a few houses, and snow-capped mountains in the background.
    San Antonio Shopping Center
    11 min walk - 1.0 km
  • Rengstorff Park
    11 min walk - 1.0 km
  • Mariposa Park
    2 min drive - 1.8 km
  • Stevens Creek Trail
    3 min drive - 2.5 km

Getting around

  • Whisman Station
    6 min drive
  • San Antonio Station
    16 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    25 min drive

Restaurants

  • Taco Bell
    11 min walk
  • Kunjip Tofu
    9 min walk
  • Mendocino Farms
    14 min walk
  • Chili's Grill & Bar
    8 min walk
  • Pacific Catch
    13 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

  • Hotel near Palo Alto VA Hospital
  • Located close to Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View provides free breakfast, a fireplace in the lobby, and a gym. In addition to a business center, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Multilingual staff, a TV in the lobby, and a vending machine
    • A 24-hour front desk, concierge services, and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 71 rooms have comforts such as fireplaces and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with premium channels
    • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 31
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Plus Hotel by Best Western Mountain View have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at SureStay Plus Hotel by Best Western Mountain View?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Mountain View on Aug 15, 2026 start from ₩159,540, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Mountain View pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Mountain View?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Mountain View?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Mountain View located?

Located in North Los Altos, this hotel is 2.5 mi (4.1 km) from Palo Alto VA Hospital and within 6 mi (10 km) of Shoreline Amphitheatre and Stanford University. Stanford University Medical Center and Santa Clara Convention Center are also within 9 mi (15 km). San Antonio Station is 16 minutes by foot.

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Reviews

SureStay Plus Hotel by Best Western Mountain View Reviews

7.2

Good

7.4

Cleanliness

8.0

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 266 out of 1006 reviews
Rating 8 - Good. 327 out of 1006 reviews
Rating 6 - Okay. 216 out of 1006 reviews
Rating 4 - Poor. 119 out of 1006 reviews
Rating 2 - Terrible. 78 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and sweet , the room was clean will definitely book with them again in the future
Stayed 1 night in May 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
standard property, free parking but limited, free breakfast, not the cleanest room ever but did the job.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the amenities on this property. Pretty convenient as it’s located by Trader Joe’s and Walmart. Will definitely come back here again if time and location permits. Staff was quite friendly and helpful as well.
Stayed 2 nights in May 2026
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Could use a little work on the breakfast. Felt safe in the parking area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable staff. They are wonderful with matching to accessible to need. Friendly and helpful staff. I have stay here multiple times. Ann Howland.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Marlene

Liked: Property conditions & facilities
Disliked: Staff & service
I loved the bathroom- good shower with grab bars and lovely sink. Room was clean but needed another chair. Only chair was desk chair. Clerk was rude when I checked in. Breakfast was terrible- cold eggs and potatoes. Sausage was slightly warm. Bagel and cream cheese good. Coffee and juice also good
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating. Friendly staff, Front Desk, Cleaners, Breakfast Room. This is a repeat stay because I was impressed previously. I’ll be back I am sure!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Gene

Disliked: Amenities, property conditions & facilities
The staff is friendly. The rooms are clean. The breakfast is mediocre. The hotel is not ideal for business travellers.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jaylynn

Liked: Cleanliness, property conditions & facilities
The room was nice and clean. The front desk staff were great and helpful. I would go back again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice and quiet..staff was friendly..no complaints at all from me
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities
Great location, in more ways than advertised. Had to bring my car to service for a day and was able to take the bus, bus stop 1 block away.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Angielyn

Front desk staff is friendly. Approachable. Although room smells, because it’s an old building, room is clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, safe and quiet neighborhood, nice walking around
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was very friendly.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with friendly, helpful staff.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Esther Joy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Katherine

Liked: Staff & service, room comfort

Comfortable

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

Since the moment we entered we were welcomed by a friendly receptionist, the cleaners were great too and the staff in charge of breakfast was also helpful and efficient. We had a wonderful time there and will highly recommend to anyone who would like to spend time in a convenient and friendly place.
Stayed 5 nights in May 2024
Verified

8/10 Good

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for my daughter’s graduation from Stanford Law, very close, great value, clean, bed was incredibly comfortable! Would stay again and I am usually a 5 star hotel person. Kudos to this property!
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Yesica

Liked: Cleanliness, staff & service
We only stayed one night but it was good. Check in process was super quick and grounds were quiet during our stay. Location was good as well. Walmart and target were down the block in case you needed to get anything.
Stayed 1 night in May 2024
Verified

10/10 Excellent

chris

Liked: Staff & service, amenities, property conditions & facilities
Natalie was a great host. She was very nice and helpful. It was a very good experience.
Stayed 1 night in Feb 2025