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호텔 오리엔탈 아스테르 - 뭄바이 인터내셔널 에어포트 여행 후기

3.5 out of 5
호텔 오리엔탈 아스테르 - 뭄바이 인터내셔널 에어포트
45, Tarun Bharat Co-Op Hsg Soc, Dr Karanjya Road, Chakala, Andheri, Mumbai, Maharashtra

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 121개 이용 후기 중 38개" "
평점 8 - 좋아요. 121개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 121개 이용 후기 중 22개" "
평점 4 - 별로예요. 121개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 121개 이용 후기 중 9개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

OH MYUNG

출장 여행
2019년 12월에 1박 숙박함
답변 제공: gm 님, 2019년 12월 23일
Dear Guest, Thank you for staying at Oriental Aster and taking the time to share your experience with us. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Regards, Oriental Aster

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 룸 컨디션은 깨끗하진 않고 침구 역시 깨끗하지 않음.
2019년 2월에 4박 숙박함

6/10 - 괜찮아요

Sharon

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Komal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Stay was comfortable, food was ok. But the room size is small for the cost of the room. Since the hotel is not on the main road, it is quiet, but the approach road is through a little small street with shops and vendors around. However, its near the airport and so was fine for a one day stay.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Laurel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Urvashi

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was basic but as expected for the price. Staff were helpful and location convenient for our trip. Would happily stay here again
2023년 11월에 2박 숙박함

4/10 - 별로예요

Austin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Allow me to state that the staff here were excellent and very very helpful. However, this is not somewhere where any westerner would want to stay. The neighborhood is terrible and the hotel itself is in rough shape. If you're transiting, stay at the Niranta hotel in the airport. If you have an extended stay in Mumbai, get a hotel in Navi Mumbai. I've travelled extensively throughout India and can handle most places, but I couldn't wait to leave.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Ambar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel

8/10 - 좋아요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly and helpful staff

10/10 - 훌륭해요

Nimit

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my first trip to Inida, and I am so glad we stayed at the Oriental Aster Hotel! The food was delicious and the room was extremely clean and comfortable. Kk took excellent care of us and made sure we knew where to go in Mumbai and for the rest of our trip in Goa. Thank you so much for making us feel welcome!
2022년 11월에 1박 숙박함

4/10 - 별로예요

Sumer 님, Isleworth

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not very clean, mosquitoes, torn and dirty bedsheets, not customer friendly, would say its a two or three star hotel
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Satyendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay!
It was very nice and breakfast was excellent.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

SHISHIR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean place, excellent staff and delicious breakfast
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Asma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Absolutely amazing can’t fault the hotel mr kk was brilliant and so helpful
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Suyog

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 2박 숙박함
답변 제공: GM 님, 2021년 1월 31일
Dear Guest, Greetings from Oriental Aster! Thank you for staying with us and for taking the time to tell us about your experience. Our relationship with our guests is of paramount importance and we will definitely introspect your feedback with all sincerity. Regards Team Oriental Aster

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함
답변 제공: GM 님, 2020년 11월 2일
Dear Guest, Greetings From Oriental Aster! My team joins me in conveying a big thank you to for your appreciative note you have so kindly taken the time to post. It was our pleasure being at your service and we look forward to welcoming you back in the near future. Regards. Team Oriental Aster

10/10 - 훌륭해요

Arya

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad service by receptionist
Service was not good they were asking to leaave the hotel early because they had taken another booking.. how can they take another booking if there is already a customer..really bad behavior by receiptionist..calling 5times in half n hour to leave the hotel
2020년 9월에 1박 숙박함
답변 제공: GM 님, 2020년 9월 24일
Dear Guest, Thank you for staying with us and taking a moment to share your experience. Your comments have certainly raised areas of concern that needed to be addressed and will inspire us to strive harder for our future guests. Our relationship with our guests is of paramount importance to us. I trust this experience will not alter your perception of our service standards and that you will give us the opportunity of welcoming you again soon. Regards, Team Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
nice hotel in Mumbai
Good stay. K. K is very receiving and seems to have a passion to provide great hospitality. Hotel is good too.
2020년 3월에 5박 숙박함
답변 제공: GM 님, 2020년 3월 13일
Dear Guest, Greetings From Oriental Aster! Thank you very much for such an overwhelming feedback. It is a great delight to know that you were impressed by the hospitality extended by our team. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. We all hope to welcome you back again very soon. Regards, Team Oriental Aster Edit

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: GM 님, 2020년 1월 8일
Dear Guest, It is heartening to note your kind compliments and we are glad you were able to enjoy a generous service experience during your recent visit. It would be our immense pleasure to host you again. We look forward to your next visit. Regards, Oriental Aster

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very good. Breakfast also good! I did booked for 3 people but room was so cozy!
2020년 1월에 1박 숙박함
답변 제공: GM 님, 2020년 1월 8일
Dear Guest, Thank you for staying at Oriental Aster and taking the time to share your experience with us. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Regards, Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very supportive and friendly staff.Rooms are quite impressive. service is exemplary
2019년 7월에 1박 숙박함
답변 제공: GM 님, 2019년 7월 18일
Dear Guest, Greetings from Oriental Aster! We thank you for this superlative feedback of your stay experience with us. Your appreciation will encourage us to scale greater heights of excellence and I hope that you have many more opportunities to visit us again and again. Regards, Team Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the front staff very friendly especially KK, very helpful
2019년 5월에 1박 숙박함
답변 제공: GM 님, 2019년 6월 14일
Dear Guest, Greetings from Oriental Aster! I simply can’t thank you enough for taking the time to send such an uplifting heartening review of your stay at our hotel. Your glowing compliments were an absolute joy to read. Thank you again for sending your eloquent feedback about our stay, and I certainly look forward to the privilege of personally welcoming you back. Regards, Team Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Hot water upon request
Hot water need to request from receptionist.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: GM 님, 2019년 3월 6일
Dear Guest, Greetings from Oriental Aster! I simply can’t thank you enough for taking the time to send such an uplifting heartening review of your stay at our hotel. Your glowing compliments were an absolute joy to read. Thank you again for sending your eloquent feedback about our stay, and I certainly look forward to the privilege of personally welcoming you back. Regards, Team Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff. Good bar and menu. Very convenient for airport
2019년 2월에 1박 숙박함
답변 제공: GM 님, 2019년 3월 6일
Dear Guest, Greetings from Oriental Aster! We thank you for this superlative feedback of your stay experience with us. Your appreciation will encourage us to scale greater heights of excellence and I hope that you have many more opportunities to visit us again and again. Regards, Team Oriental Aster

8/10 - 좋아요

실제 이용하신 고객

2019년 1월에 1박 숙박함

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Near the Airport, the service is fine with nice people but especially the bathroom is really not good for the rate that we paid. Bedsheet and top sheet are pretty old. The breakfast is in an underground room without sunlight.
2019년 1월에 2박 숙박함
답변 제공: GM 님, 2019년 2월 18일
Dear Guest, Greetings from Oriental Aster! I simply can’t thank you enough for taking the time to send such an uplifting heartening review of your stay at our hotel. Your glowing compliments were an absolute joy to read. Thank you again for sending your eloquent feedback about our stay, and I certainly look forward to the privilege of personally welcoming you back. Regards, Team Oriental Aster

8/10 - 좋아요

Kathleen 님, Minsk, Belarus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is super close to the airport. A nice place to stay.
2019년 1월에 1박 숙박함
답변 제공: GM 님, 2019년 2월 18일
Dear Guest, Thank you for staying at Oriental Aster and taking the time to share your experience with us. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Regards, Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff is very friendly and accommodating. They helped me check in 2 hrs early and let me check out 2 hrs late as I was running late with my appointment. Definitely recommend it!
2018년 12월에 1박 숙박함
답변 제공: GM 님, 2018년 12월 12일
ear Guest, Greetings from Oriental Aster! It was our pleasure to be of service to you. We hope that you will continue to grant us the opportunity to deliver our warm hospitality as we look forward to welcoming you back. Regards, Team Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

2018년 11월에 1박 숙박함
답변 제공: GM 님, 2018년 12월 12일
ear Guest, Greetings from Oriental Aster! It was our pleasure to be of service to you. We hope that you will continue to grant us the opportunity to deliver our warm hospitality as we look forward to welcoming you back. Regards, Team Oriental Aster

8/10 - 좋아요

franck

chambre disponible le matin après une arrivée très tôt à l’hôtel, personnel sympathique , hôtel proche de l'aéroport
2018년 11월에 1박 숙박함
답변 제공: GM 님, 2018년 12월 14일
Cher Invité, Salutations de l'Aster Oriental! Merci pour votre appréciation et votre réponse généreuse au service et aux installations offertes dans notre hôtel. Les membres de notre équipe comprennent le besoin de chaleur et d’attention dont un invité a besoin lorsqu’il nous rend visite. Je suis sûr que vos commentaires rendront notre équipe fière et les inciteront à créer de telles expériences heureuses pour chaque invité. Merci encore une fois pour votre temps et au plaisir de vous accueillir à nouveau. Cordialement, Aster Oriental Team

8/10 - 좋아요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel with good service. Ideal Location for Airport.
2018년 11월에 1박 숙박함
답변 제공: GM 님, 2018년 12월 12일
Dear Guest, Greetings From Oriental Aster! Thank you for the appreciation and generous response to the service and facilities offered at our hotel. Our team members understand the need of warmth and attention which a guest requires when they visit us. I am sure your feedback will make our team feel proud and propel them to create such happy experiences for every guest. Thank you once again for your time and I look forward to welcoming you back. Regards, Team Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice 😊
The food especially was amazing. Had n amazing n comfortable stay.
2018년 9월에 1박 숙박함
답변 제공: GM 님, 2018년 11월 7일
Dear Guest, Greetings from Oriental Aster! We thank you for this superlative feedback of your stay experience with us. Your appreciation will encourage us to scale greater heights of excellence and I hope that you have many more opportunities to visit us again and again. Regards, Team Oriental Aster

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice value for money
2018년 9월에 3박 숙박함
답변 제공: GM 님, 2018년 10월 1일
ear Guest, Greetings From Oriental Aster! Thank you very much for such an overwhelming feedback. It is a great delight to know that you were impressed by the hospitality extended by our team. Comments such as yours motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. We all hope to welcome you back again very soon. Regards, Team Oriental Aster

8/10 - 좋아요

monika 님, zurich, schweiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Liegt in idealer Nähe zum Flughafen.
Ideal für eine Übernachtung vor dem nächsten Flug. Zimmer sind gut, sauber und zweckmäßig ausgestattet.
2018년 2월에 1박 숙박함
답변 제공: GM 님, 2018년 3월 22일
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Kommentare zu übermitteln und unser Hotel als Unterkunft zu wählen. Es ist immer ermutigend für uns, zu erfahren, dass unsere Gäste mit unseren Dienstleistungen zufrieden sind, denn es ist unser tägliches Streben. Bleiben Sie in Kontakt, wenn Ihre Reisepläne Sie nach Mumbai zurückbringen.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sporcizia e zanzare, che in una città a basso-medio rischio malaria non certo il massimo. evitatelo
2018년 2월에 1박 숙박함
답변 제공: GM 님, 2018년 2월 16일
Dear Guest, We truly apologize for the lapse in the service from our team. We had addressed your concern with our team to ensure that the same in not repeated in the future. Our relationship with our guests is of paramount importance to us. I trust this experience will not alter your perception of our service standards and that you will give us the opportunity of welcoming you again soon. Regards, Team Oriental Aster

10/10 - 훌륭해요

Soodhun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
We have a good stay with family
2018년 2월에 1박 숙박함
답변 제공: GM 님, 2018년 2월 13일
Dear Guest, Thank you for staying with us and for reviewing us. We always keep our objective of offering memorable experience ahead of everything else and there can be nothing more satisfying than a guest leaving our hotel completely happy. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that our Hotel remains your preferred hotel at all times. Regards, Team Oriental Aster

8/10 - 좋아요

a 님, usa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice basic hotel
Great hotel for transit as is very close to airport and they offer complimentary car service along with free wifi and breakfast which is the perfect package. Is clean and basic and met my needs. Staff pleasant and helpful. Will stay again in the future for transit needs. Has bright sign and is along a main road.
2018년 1월에 1박 숙박함
답변 제공: GM 님, 2018년 2월 3일
Dear Guest, Thank you for taking a moment to review our hotel. It is always a pleasure to receive a positive feedback and we are humbled by your gracious compliments on our property. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Hotel Oriental Aster remains your preferred hotel at all times. Regards, Team Oriental Aster

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service.
Welcomed with a drink. Eggs toast and tea for breakfast ... not so unusual, but how many hotels will do that at 03:45am?! And a free shuttle to the airport at 04:00 to boot. Highly recommended.
2018년 1월에 1박 숙박함
답변 제공: GM 님, 2018년 1월 16일
Dear Guest, Thank you for reviewing us. It is a pleasure to receive positive feedback and we are humbled by your gracious compliments on the staff courtesy, service and facilities. We always keep our objective of offering memorable experience ahead of everything else and there can be nothing more satisfying than a guest leaving our hotel completely happy. I am sure your feedback will make our team feel proud and propel them to create such happy experiences for every guest. Thank you again for your patronage and we hope your next visit will be as pleasant as the previous one. Thanks, Team Oriental Aster

6/10 - 괜찮아요

Bharat Patel 님, Zambia/India

좋아요: 직원 및 서비스, 객실의 편안함
Not bad, good reasonable hotel
Staff is good and helpful. Specially KK. Good bathroom and Shower. They definitely have to improve on Internet. Overall good hotel
2017년 12월에 2박 숙박함
답변 제공: Hotel Oriental Aster 님, 2017년 12월 16일
Dear Guest, Thank you for reviewing us. It is a pleasure to receive positive feedback and we are humbled by your gracious compliments on the staff courtesy, service and facilities. We always keep our objective of offering memorable experience ahead of everything else and there can be nothing more satisfying than a guest leaving our hotel completely happy. Thank you again for your patronage and we hope your next visit will be as pleasant as the previous one. Thanks, Team Oriental Aster

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stayed at this hotel twice ( total of 5 nights) over the last month. It is a clean and safe place to stay. The staff are friendly and helpful, particularly Sanjit and KK. The breakfasts were simple but adequate, with a mix of Indian and western alternatives.
2017년 8월에 2박 숙박함
Dear Guest, Greetings from Oriental Aster and thank you for reviewing . It is very pleasing to note that you had a comfortable stay with us and enjoyed the service rendered by our team. We have communicated to all our team members KK and he isThrilled to know about your experience My team and I would love to consider this moment to thank you and we look forward to your next visit in the near future. Regards, Team Oriental Aster

6/10 - 괜찮아요

Massimo

별로예요: 객실의 편안함
It is economical but it is not good in my opinion
I booked because the valuation was 3,7 and they have the shuttle to the airport . The air conditioning in the room is making a lot of noise plus the cold air arrives on you in bed . The bathroom has a fan but it is not in closed enviroment so when you stop it the external noise and air get in the room . The glass windows are so thin that any noise is getting through .
Dear Guest, Thank you for staying with us and for taking the time to tell us about your experience. We are extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please be rest assured that we have taken the appropriate measures to address the problem with the concerned departments and to take preventive measures. Our relationship with our guests is of paramount importance to us and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Team Oriental Aster

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very staisfied
Pleasant stay and we were overall very satisfied with everything, location frinedliness of staff, clean hotel.
ear Guest, Thank you for taking a moment to review and recommend us on Tripadvisor. It is always a pleasure to receive a positive feedback and we are humbled by your gracious compliments on our property. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Hotel Oriental Aster remains your preferred hotel at all times. Regards, Team Oriental Aster

4/10 - 별로예요

Chandraprabha Vishwanund 님, durban

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Except the room we did not like anything else about this hotel. Had endless problems with tvremote n was neva solved for the 3days we were there. Food quality was poor. And tasteless food. Very small quantities. Food was not value for money. Had to request for bottled water on 2nd day. Was not supplied in room. Front desk personnel did not greet guests in the morning or afternoon . Just stared at us with not even a smile. Breakfast place was dirty in the morning when we had breakfast. Lady at breakfast place had torn shoes n creased clothes. Does not create a vry gud impression on the hotel. When we ordered stuff on the menu on sunday we were told ingredients we not available. Then why even have it on the menu. That made it very difficultto choose because it was a very limited menu.. not acceptable from a hotel restaurant. And something that really got to.me was tat when i ordered chicken tawa masala i only got 3 pieces of chicken and the rest was onion and pepper. If that was what i wanted i would hav ordered tat but it was a very deceiving dish. Even my husband ordered mutton dish n he also only got 3 pieces of mutton and a whole lot of onion or cabbage. More veg than meat. Definitely not value for money . Will definitely not return to this hotel or recommend it to anyone