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스마트먼트 비즈니스 뮌헨 파크슈타트 슈바빙 여행 후기


이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 49개 이용 후기 중 19개" "
평점 8 - 좋아요. 49개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 7개" "
평점 4 - 별로예요. 49개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 5개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 28박 숙박함
답변 제공: SMARTments business München Parkstadt Schwabing 님, 2020년 3월 5일
Thank you very much for your review.

10/10 - 훌륭해요

KYUNG SOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한 호텔
좋았습니다

8/10 - 좋아요

Michael

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles reibungslos gelaufen. Aber das Bett war für zwei Personen etwas klein gehalten (1,60er breite).
2024년 3월에 2박 숙박함

8/10 - 좋아요

Matthew

출장 여행
Availabley business aparthotel
This is a good alternative to an ordinary hotel, as each room has its own kitchenette. I think that's where the positives end. The hotel is near a busy highway, and the window in my room did not shut properly, meaning I could hear the road all night. There are some issues with cleanliness. My toilet had a suspicious "present" in it upon arrival, and there were someone else's hairs on the shelf. I have pictures of these but still spare you.
2024년 1월에 3박 숙박함
답변 제공: SMARTments 님, 2024년 2월 6일
Hello, Thank you so much for review and especially for the time you took in. We are very sorry for the inconvenience during your stay. That is why I forwarded your review to the relevant departments. We will inprove our quality standards and hope to welcome you again. Your SMARTments business team

2/10 - 너무 별로예요

Michelle

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Difficile de communications. Le bureau n’était pas ouvert à tous les jours et juste à certaines heures . Pas frendly user pour l’arrivée. Hôtel très propre, tout est là pour la cuisine. L’Épicerie et restaurants loin de l’établissement Dans un secteur très industriel . Transport à 10 minutes de marche. En résumé, une fois la compréhension de l’admission, séjour dans l’appartement très agréable
2023년 10월에 7박 숙박함

8/10 - 좋아요

Matthew

출장 여행
Business aparthotel
Overall, this place is fine as an aparthotel - an alternative to the business hotels nearby. The automated check-in was pretty annoying, as the system claimed my room was unavailable (despite being after the check-in time), only working on the third attempt. There are some maintenance issues - the basin didn't drain because it was full of hair, and the shower drain smelled bad. The room was quite stuffy / airless, despite trying to get ventilation from the window. The mattress is more like a futon.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함

4/10 - 별로예요

Joen Meier

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Douglas 님, Ballston Spa

연인과의 여행
좋아요: 편의 시설/서비스
Great place for a short or long stay.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Elliot

2023년 9월에 4박 숙박함

8/10 - 좋아요

Jessica

출장 여행
좋아요: 객실의 편안함
Ok für einen Business Trip - Sauberkeit so lala
Lage für meine Geschäftsreise - perfekt. In der Nähe waren Supermarkt, Bäcker, Drogerie fußläufig erreichbar. Parkplätze kostenfrei in der Straße oder umliegende Straßen. Apartment war von der Größe ok, Ausstattung war soweit auch gut, das Bett war nur ein wenig unbequem und was finde ich überhaupt nicht geht: im Bad konnte man Haare von anderen Gästen in der Dusche und an der Toilette finden. Ekelfaktor hoch 10. wenn man das in den Griff bekommt ist es aber eine gute Übernachtungsmöglichkeit mit kontaktlosem (sehr schnellen!) Check-in.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Paul

좋아요: 청결 상태
Très bien mais bruyant
Notre séjour s’est bien passé. Dommage que l’insonorisation des chambres soit si mauvaise ( on entends les clients du dessus marcher dans la nuit, les femmes de ménage parler fort tôt le matin..)
2023년 5월에 7박 숙박함

8/10 - 좋아요

BURCU

2023년 4월에 8박 숙박함

8/10 - 좋아요

Rosario

2023년 3월에 4박 숙박함

10/10 - 훌륭해요

WEILIN

2022년 11월에 13박 숙박함
답변 제공: SMARTments business München Parkstadt Schwabing 님, 2023년 3월 7일
Dear Weilin, thank you for your feedback. We are pleased that you had a pleasant stay in our house. We wish you a nice day. Best regards Your SMARTments-business Team

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
Unclean toilet. Bed bugs I came back with so much rashes all around my back and legs.
2022년 12월에 4박 숙박함
답변 제공: SMARTments business München Parkstadt Schwabing 님, 2022년 12월 21일
Dear Anonymous, thank you for your feedback. We are constantly working to satisfy our guests and your feedback helps us a lot. We are very sorry for the inconvenience. We forwarded it to our housekeeping. Regarding the bed bugs, we sent our in-house technician to check it closely. And thank you very much for this information, bed bugs like to be transmitted through clothing or luggage. Best regards Your SMARTments-business team

10/10 - 훌륭해요

Georg

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Spacious for a Studio Apartment
2022년 10월에 3박 숙박함
답변 제공: SMARTments business München Parkstadt Schwabing 님, 2022년 10월 31일
Dear Georg, Thank you very much for your great review. We are very pleased that you had a pleasant stay in our house.We wish you a good start in the new week. Best regards, Yvonne from SMARTments business

2/10 - 너무 별로예요

Sermed Marcel

2022년 9월에 18박 숙박함

8/10 - 좋아요

Unai

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
Autobahn out the front .
I stayed in 2 rooms in this place . One was at the rear and was pretty ok noise pollution wise .. The front wasn’t . Reason being ? The end of the Bundesautobahn 9 is outside !!! I didn’t sleep well at the front side . Ok stay other than that .
2022년 9월에 7박 숙박함

6/10 - 괜찮아요

Jeffrey

출장 여행
좋아요: 청결 상태
2022년 5월에 6박 숙박함

10/10 - 훌륭해요

Randall

2022년 4월에 4박 숙박함

8/10 - 좋아요

Cagri

좋아요: 청결 상태
2021년 12월에 2박 숙박함

8/10 - 좋아요

Florian

출장 여행
좋아요: 객실의 편안함
2021년 11월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 4월에 10박 숙박함

6/10 - 괜찮아요

Anna

출장 여행
별로예요: 청결 상태
Leider sehr schlechte Kommunikation + Service . Laute Straße + dünne Bettdecke Keine Kaffeekapseln oder Tee Toilette war nicht sehr sauber
2021년 3월에 4박 숙박함
답변 제공: SMARTments business München Parkstadt Schwabing 님, 2021년 3월 30일
Liebe Anna, vielen Dank für deine Bewertung. Es ist schade zu lesen, dass du nicht mit deinem Aufenthalt zufrieden warst. Wir arbeiten stetig daran unsere Gäste zufrieden zu stellen und dabei hilft uns ihr Feedback. Die unsaubere Toilette haben wir bereits an unsere Reinigungsfirma weitergegeben, damit dies nicht wieder vorkommt. Wir würden uns freuen, Sie trotzdem wieder bei uns begrüßen zu dürfen und Sie dann von uns und unserem Service zu überzeugen. Mit freundlichen Grüßen

2/10 - 너무 별로예요

Svenja

2020년 6월에 3박 숙박함
답변 제공: SMARTments business München Parkstadt Schwabing 님, 2020년 7월 6일
Liebe Svenja, vielen Dank für dein Feedback. Bitte teile uns mit, warum Sie unzufrieden waren, dies können wir der Bewertung leider nicht entnehmen. Vielen Dank. Mit freundlichen Grüßen

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Sehr schönes Apartment. Leider kein Sofa oder Sessel im Zimmer, wie auf den Photos - ich hatte ein XL Zimmer - abgebildet. Küche war sehr sauber, auch der Schlafbereich. Die Spiegel im Bad waren leider verschmiert. Ich würde hier trotzdem jederzeit wieder übernachten, da das Preis-Leistungsverhältnis top ist.
2020년 2월에 1박 숙박함
답변 제공: SMARTments business München Parkstadt Schabing 님, 2020년 3월 7일
Vielen Dank für deine Bewertung. Bitte entschuldige, dass die Spiegel in deinem Bad nicht ordentlich gereinigt worden sind. Wir würden uns freuen dich wieder bei uns begrüßen zu dürfen.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 15박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 9박 숙박함
답변 제공: Ihre Bewertung 님, 2019년 8월 10일
Sehr geehrter Herr Anonymous, vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie bald wieder bei uns im Hause begrüßen zu dürfen. Ihr SMARTments Business Team München

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 21박 숙박함
답변 제공: SMARTments business Müncen Parkstadt Schwabing 님, 2019년 7월 15일
Hi Melanie, thanks for your review. Best regards

2/10 - 너무 별로예요

LC

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
shocking, tried and angry
I booked 2 rooms at SmartMents Munich. Due to Lufthansa Flight delay, i checked in 1 day late. I wrote (e-mail) to Smartments about my flight delay but no respond at all. After all, these room were charged. due to the delay flight and some hassle at car rental, I arrived hotel at ~2:30am, and i was only managed to get assistant about 2:45am as entrance door was locked. I was assigned room 202 and room 204. When i entered to room 204, i was shocked -> a family was sleeping inside. The front desk has gone back. My family has to squeeze in the room 202, and i'm curious why my room 204 has been occupied by other people? and I pay for that? We were not able to rest ….now 6am, still no one at front desk.
2019년 6월에 9박 숙박함
답변 제공: SMARTments business München Parkstadt Schwabing 님, 2019년 7월 3일
Dear guest, we are really sorry for the inconveniences during your check in. Unfortunately our night service made the mistake, that he had a payer in the rooms. We sincerely apologize for that. We would be glad if you give us another chance and we can welcome you again. Best regards

8/10 - 좋아요

Tim 님, North Carolina USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice room - street parking 10 minutes to tube
nice room - street parking 10 minutes to tube Munich is accessible from nearly anywhere as subway is good. Save money by staying outside of central area.
2018년 4월에 2박 숙박함
답변 제공: The SMARTments business München Parkstadt Schwabin 님, 2018년 5월 2일
Dear Tim, thank you very much for your great feedback. It is great that you are happy with the Location, your proposal regarding the map we will try consider. We would be happy to welcome you again. Best regards

8/10 - 좋아요

Margarita

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant place
I was at a conference and it was convenient that the hotel was between the conference center and the city center. There are tram and subway stations within 10-15 min walk. The room was modern, clean and well lit. However, it was facing a busy street and I had to use ear plugs. The rooms don't have daily service and stores are closed after 8pm - since conference schedule was quite intense, this made getting simple supplies inconvenient. The front desk lady wasn't very helpful and ignored my request for additional supplies, but later I encountered the cleaning staff and they were very kind and gave me what I needed right away. The instructions for using the washer and dryer were insufficient in English, but I figured it out eventually with a phone translation. Overall, my stay was pleasant.
2018년 3월에 6박 숙박함
답변 제공: The SMARTments business Team 님, 2018년 5월 2일
Dear Margarita, thank you for your review. It is nice to hear that our apartment house has the right location for your expectations. Regarding your requests we would like to apologize for any inconviences and would be happy to show you a better service at your next stay with us. Best regards, The SMARTments business München Parkstadt Schwabing Team

10/10 - 훌륭해요

Viktor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Münchener Hotel
Das Hotel ist wie immer voll zufriedenstellend, Preis/Leistung einfach Top
2018년 3월에 4박 숙박함
답변 제공: Das SMARTments business München Parkstadt Schwabin 님, 2018년 3월 28일
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten und Ihr Feedback hinterlassen haben. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 - 훌륭해요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rolig og lækker appartment
Lækker appartment. Den var ren, velholdt og alt var lavet i lækre materialer. Samtidig var der meget roligt og stille. Absolut ikke sidste gang jeg bor der.
답변 제공: The SMARTments business Team 님, 2018년 2월 23일
Dear guest, thank you very much for your review. It is nice to hear that you enjoyed your stay with us. We would be happy to welcome you again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Decent lodging. Unhelpful and unfriendly staff.
The location is very business oriented, in a business park with lots of corporate buildings. Convenient enough to two stops on the U6. The room was small but efficient. Decor was modern and clean. Appreciated having a kitchenette with utensils and cookware. The front desk service is shockingly unpleasant--if anyone is even there to begin with. No one smiles or greets you. Check-in and check-out is very perfunctory but no one bothers to give you helpful information unless you ask. Half the time you visit the front desk, there is no one around. Sometimes the staff is in the office off to the side adn you can hear and see them but they don't bother to come out and ackowledge you until after several minutes of standing around. You have to ask every single question you can think of because no one is going to volunteer simple things like: is there a grocery store nearby or where is the gym? Great that they have dishwashing liquid and sponges to wash dishes but no bath soap or shampoo??? Totally senseless.
2018년 2월에 10박 숙박함
답변 제공: The SMARTments business München Parkstadt Schwabin 님, 2018년 2월 24일
Dear guest, thank you for taking the time to rate us. We are sorry that we have not fulfilled your expectations. Of course, a contact person should always be available for you during our opening hours. We will deepen this in a staff training to improve this in the future. Should we ever be prevented, there are folders in the room with all the necessary information about the surroundings. We would be happy to convince you another time. Best regards

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Meine erste Wahl im Norden Münchens
Modern eingerichtete Zimmer mit allem was man für einen längeren Aufenthalt benötigt. Toller Gemeinschaftsbereich in der Lobby um auch in kleinen Gruppen zusammenzukommen - brainstormen, kochen oder einfach nur auf ein Bierchen. Meine erste Wahl, wenn ich in der Gegend bin!
2018년 1월에 4박 숙박함
답변 제공: Olga Tiborcz 님, 2018년 2월 8일
Sehr geehrter Herr Lipinski, vielen Dank für Ihr tolles Feedback. Wir freuen uns sehr darüber! Gerne begrüßen wir Sie bald wieder in unserem Haus. Viele Grüße Olga Tiborcz

10/10 - 훌륭해요

Nieves Paloma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Price & Service perfectly balanced
Love to stay here - well priced and very convienient
2017년 8월에 3박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal short-term apartment.
nice apartment with very friendly bi-lingual staff. Less hustle and bustle than a typical hotel was nice. area was a walkable business district within less than 1km of 2 subway stops. Plenty of transit options to get to downtown. Convenient grocery shopping was a bonus since there were few restaurant options nearby. No phones or clock in room, but I found this to be a bonus.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
還不錯 離市區有點遠但還算方便
i got lost trying to find hotel. but overall it was alright.

8/10 - 좋아요

Philippe

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Appartement/hôtel très confortable mais trop isolé
J'ai beaucoup apprécié le confort de l'appartement, notamment la salle de bain et la literie. Par contre le coin cuisine est à mon avis inutile car il n'y a pas la moindre épicerie dans les environs. Autre écueil, les seuls restaurants du quartier sont ceux des hôtels IBIS des environs (5 et 10 minutes à pied), heureusement que la cuisine est bonne mais çà reste des hôtels Ibis. Enfin l'éloignement du U-Bahn (10-12 minutes à pied) est rédhibitoire pour un futur séjour en hiver, sinon voiture obligatoire.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Ursula

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel für Selbstversorger
Hotel ist recht gut zu erreichen mit öffentlichen Verkehrsmitteln, liegt aber fast direkt an der Stadtautobahn und ist deswegen sehr laut. Der englische Garten ist ca. 1 km entfernt.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Sabrina

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Moderne und saubere Apartements.
Das Hotel ist für Geschäftsreisende völlig ausreichend. Die Zimmer sind recht geräumig und sehr sauber und modern. Essensmöglichkeiten gibt es in direkter Umgebung nicht ganz so viele. Frühstück gibt es ebenfalls nicht. Allerdings kann ab 6:30 Uhr im benachbarten Dean & David gefrühstückt werden. Kleines Manko: Kein Föhn im Bad.
답변 제공: General Manager 님, 2016년 11월 23일
Sehr geehrter Gast, vielen Dank für Ihre freundliche Bewertung! es besteht die Möglichkeit sich einen Föhn bei uns an der Rezeption gegen eine kleine Kaution auszuleihen. Es tut uns sehr Leid, dass Sie die Information nicht vorher hatten. Wir hoffen Sie bald wieder begrüßen zu dürfen! Mit freundlichen Grüßen Ihr SMARTments Business Team

10/10 - 훌륭해요

Alina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely apartment
It was a cozy lovely apartment in a fantastic business area.

8/10 - 좋아요

Therese Ruth

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
schönes, neues Hotel mit guter Lage. Leicht zu err
Das Zimmer hat uns gefallen, weil es eine Küchenzeile hatte und gross war.