해변 전망, 아침 식사, 점심 식사 및 저녁 식사 제공

스머글러스 코브 비치 리조트 & 호텔 여행 후기

3 out of 5
스머글러스 코브 비치 리조트 & 호텔
13 Wasa Wasa Road, Nadi Bay, Nadi

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 954개 이용 후기 중 256개" "
평점 8 - 좋아요. 954개 이용 후기 중 375개" "
평점 6 - 괜찮아요. 954개 이용 후기 중 191개" "
평점 4 - 별로예요. 954개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 954개 이용 후기 중 50개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

SUNGWOOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

4/10 - 별로예요

YOUNGJUN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
dirty room, rude staff nightmare...
2017년 10월에 2박 숙박함
Bula Kim, Thank you for your feedback which has been shared with all management and staff. Whilst your booking was last minute and we allocated the only available room on the day, this is no excuse for the staff attitude. I can assure you that our rooms are thoroughly cleaned daily and that we would not have offered you a sub-standard room. Nevertheless, we apologise for the negative experience you encountered and hope you enjoyed the remainder of your time in Fiji. Vinaka from team Smugglers Cove

10/10 - 훌륭해요

Anonymous

좋아요: 청결 상태, 직원 및 서비스
너무 저렴하여 떠나기전에 두려움도 있었지만 막상 도착해보니
너무 저렴하여 떠나기전에 두려움도 있었지만 막상 도착해보니 화장실, 샤워실, 침대, 식당 모두모두 너무 깨끗하여서 놀랐어요. 돈벌어온 느낌입니다

8/10 - 좋아요

Natalie

좋아요: 숙박 시설 상태 및 시설
Decent property right on Wailoaloa Beach. Just make sure that the hotel has your booking dates correct. Expect to wait about an hour after your flight arrives (if early in the morning) for the airport transfer van, and keep an eye out for it as the driver will not come out or have a sign with your name.
2024년 5월에 6박 숙박함

4/10 - 별로예요

Rajesh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
....We reached the hotel at 1.00pm, the reception said normal check-in time is 2pm. We came back at 3pm they said the room not ready will take half an hour..we waited and finally got check in at 4pm..which was very frustrating as we drove all the way from Suva. ..Sunset sweet was good the beds were comfortable but in the hall and kitchen area there were cockroaches ..parking facility very very poor as only 2 slots and if thats full then we park outside which is not safe
2024년 5월에 2박 숙박함

8/10 - 좋아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
WiFi was spotty unless I was in the lounge.
2024년 5월에 2박 숙박함
답변 제공: SmugOps 님, 2024년 5월 19일
Bula and thank you Joshua for taking the time to review us. We're sorry the Wi-Fi network was intermittent and spotty during your stay. This has been escalated to our providers who are working on remedying this asap.We hope you enjoyed the rest of our property, offerings and facilities.Vinaka again and we look forward to your return in future.Vinaka from team Smugglers Cove Fiji!

10/10 - 훌륭해요

Liza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: SmugOps 님, 2024년 5월 17일
Thank you Liza for taking the time to post your review. We're glad we had the opportunity to remedy issues you encountered after your 1st night and made your 2nd night more enjoyable, relaxing and memorable.We hope you had a great flight home and look forward to your return in the near future.Vinaka from team Smugglers Cove Resort Fiji!

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in private room - new, clean facilities with friensly helpful staff especially front receptionist. Only downsides were: - Noisy - perhaps as my room was near stairwell - restaurant food was poor quality but convenient and nice settinv
2024년 5월에 1박 숙박함

8/10 - 좋아요

Emmanuel 님, Fairfield

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the location and the property as a whole. My stay was good except the pillows had stain on it as well as the comforter. Good thing I didn’t need the comforter as it was humid but the pillow covers need to be changed/ washed regularly. The toilet paper is a deal breaker as it is of a very cheap quality and is very sharp, shows no mercy. I stayed for 3 nights but didn’t even finish a roll so it should be a good quality. Overall I enjoyed my stay very much.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was great stay for the money, would return! I got my own room, it was very clean and staff were always very friendly! Just wish the area was a bit more walkable but there are lots of other hotels you can visit and they have dining options as well. Also a walkable grocery store
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Salvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함

8/10 - 좋아요

Faaea

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Udresh

2024년 4월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 5월 19일
Thank you Udresh for taking the time to rate your stay with us. We're delighted you had a great time and stay and look forward to your return in future.Vinaka from team Smugglers Cove Resort Fiji!

10/10 - 훌륭해요

Makasini

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the services provided, I really love how everyone is friendly and helpful in making sure that my stay and trip was enjoyable
2024년 4월에 4박 숙박함
답변 제공: SmugOps 님, 2024년 4월 24일
Thank you Makasini for your great review and rating. We're happy you had a lovely time with us and will share this will all our staff.Looking forwrad to your next stay.Vinaka from team Smugglers Cove Resort Fiji!

10/10 - 훌륭해요

Jashneel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 4월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 4월 24일
Many thanks for your feedback and rating Jashneel.We look forward to your next stay with us.Vinaka from team Smugglers Cove Resort Fiji!

8/10 - 좋아요

Kristen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, restaurant and bar overlook the ocean. Breakfast delicious
2024년 4월에 2박 숙박함
답변 제공: SmugOps 님, 2024년 4월 25일
Thank you Kristen for reviewing us. We're glad you has a great stay with us and our facilities, food & beverages offerings and amenities met your expectations.We look forward to your return!Vinaka from Team Smugglers Cove Fiji

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: SmugOps 님, 2024년 4월 8일
We appreciate you taking the time to provide us with a rating Perry and are happy that you had a great stay with us.We look forward to your next stay.Vinaka from Smugglers Cove Fiji management and staff.

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an overnight stay in a private room. Was a good hotel standard and we were really pleased with the quality as we had been moving around basic accomidation for a week prior. Atmosphere is a nice blend of hotel and hostel with it being busy but not too lively. Food was slitly expensive compared to what we were expecting and took quite a wait to come out. Front desk staff were extremely friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 4월 7일
Many thanks Andrew for your feedback and rating!e're gald your experience with us was great albeit you found our F&B prices a little above your expectations.We look forward to your return in the near future.Vinaka from management and staff!

8/10 - 좋아요

Emma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was lovely! The aircon worked a treat! Short walk to grocery shop, cafes and restaurants!
2024년 2월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 4월 7일
Look forward to your next stay Emma and happy that you had a great time with us.Vinaka from Smugglers management and staff!

10/10 - 훌륭해요

Dezhong 님, Santa Clara

2024년 3월에 2박 숙박함
답변 제공: SmugOps 님, 2024년 4월 8일
Thank you Dezhong for taking the time to rate your stay with us. We're happy that yu had a great experience with us and are looking forward to your next stay.Vinaka from Smugglers Cove Fiji management and staff

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were without fail kind and helpful; I loved them. The room was decently equipped and sparkling clean, and the air conditioning worked well, which was essential in 33 degree heat. The restaurant was better for dinner than for breakfast, not gourmet food but adequate, and decent value, I thought. The hotel is beachfront and there are about eight loungers on the seawall platform above the beach. Plenty of seating in the pool/outdoor restaurant area; enough shade most of the day. The beach and water are clean and the view is nice. It's not the white-sand coral beach you might think of with Fiji, but it's a scenic bay, good for walking when the weather is cool, and good sunset views. There are a few other resort/hotel/BnB facilities along Wailoaloa Beach, but it wasn't crowded when I was there. They have a few sit-on-top kayaks for guest use too. Pool is small but pristine. My only real issue is that the location, while convenient to the airport and right on the beach, isn't convenient to much else. There's a currency exchange where the clerk will try and sell you a massage for "local rate," a truly terrible coffee/food stand across the street, and an okay cafe and convenience store a long block away. To get to snorkel trips and other attractions, or even to the Nadi Town, it's a long taxi or bus ride (no aircon in buses but cheap). Overall a comfortable, welcoming place for budget to mid-range travel. Would stay for in and out of airport, then get out of Nadi!
2024년 3월에 4박 숙박함
답변 제공: SmugOps 님, 2024년 4월 7일
Appreciate your feedback and rating Sandra and we're extremely happy you had a great stay with us.We look forward to your return in future.Vinaka from team Smugglers Cove Resort Fiji!

10/10 - 훌륭해요

PHILIP 님, CAVE CREEK

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay on the beach.
답변 제공: SmugOps 님, 2024년 4월 7일
We're glad you had a great stay with us Philip. Looking forward to your next visit.Vinaka from team Smugglers Cove Resort Fiji

4/10 - 별로예요

John

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tiny room, loud people in adjoining rooms, dingy common areas. Decent as an overnight crash pad, but I wouldn’t stay for any other reason.
2024년 2월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 2월 19일
We're sorry your stay with us was not all that great. It was fortunate though that you managed to get a great discount on our newly refurnished Standard Room for your 1 night stay.Vinaka from team Smugglers Cove Resort Fiji.

2/10 - 너무 별로예요

Lori

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stains on comforter and sheets. Saw a couple cockroaches. Service at restaurant and bar was really slow, had to ask them to come take our order.
2024년 2월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 4월 7일
Bula Lori,We apologize that we did not meet your expectation during your recent stay and that you encountered some issues which impacted your overall experience.We have addressed the oil stains issue on our sheets and comforter with the Laundry services we use and our pest control contracter is stepping up their game to totally eradicate all bugs, cockroaches and other household pests which are known in our tropical country.Once again we can only offer our sincerest apologies for your poor experience with us. We will eb sure to address all our F&B issues as well.Vinaka from management and staff of Smugglers Cove Resort Fiji!

8/10 - 좋아요

Adiba

2024년 2월에 3박 숙박함
답변 제공: SmugOps 님, 2024년 2월 19일
Thank you for taking the time to post your rating Adiba.We're glad you enjoyed the upgrade to our Balcony room and your overall stay.Looking forward to your next visit.Vinaka from team Smugglers Cove Resort, Fiji.

10/10 - 훌륭해요

Ella

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So nice and friendly thank you
2024년 2월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 2월 19일
Vinaka Ella. We're glad your stay was great and met with your expectations. See you again soon!Vinaka from team Smugglers Cove Resort Fiji!

8/10 - 좋아요

Deanne

2024년 2월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 4월 7일
Vinaka Deanne for your rating. We look forward to your next visit.Vinaka from management and staff

6/10 - 괜찮아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
OK place to stay.
The room was clean, the bed was ok. The room was small and basic as you’d expect from a 3 star place. Adequate for a one night stay before flying home.
King room with ocean view.
Stairwell to upper floor. No elevator
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Mohini

2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 4월 7일
Bula Mohini,We're sorry that your stay with us was subpar and that your expectations were not met.Vinaka from Smugglers management and staff!

8/10 - 좋아요

LISA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smugglers cove itself was really nice, however, the food was quite pricey and not really good. We had scrambled eggs for breakfast and it was soaked in oil, could not taste the flavor of the eggs, egg and bacon roll, again was soaked in oil, club sandwich was soggy, again with oil, fish and chips were tasteless, watermelon juice tasted like water. The staff were very friendly but unfortunately we chose to dine elsewhere for breakfast and dinner, generally had lunch on the run. The room was really nice clean.
2024년 1월에 6박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Bula vinaka Lisa and partyThank you for taking the time to review our property and providing feedback in regards to ur food offering. We're sad that our meal offerings were not to your expectations. And will be sure to share this feedback with our chefs for improvement purposes.Thank you again for staying with us and we hope you will return in the future to sample our improved meal offerings.Vinaka from management and staff.

10/10 - 훌륭해요

Ann

2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 2월 19일
Vinaka Ann for your rating. We hope you will stay with us again in the future!Vinaka from team Smugglers Cove Resort Fiji!

8/10 - 좋아요

Elisabeth

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Directly at the beach which is very nice. The staff is very friendly and helpful. The restaurant and bar are nice as well and there are many life music events every week. Moreover, there are a couple of nice restaurants in the proximity giving some additional options.

6/10 - 괜찮아요

Arent L

연인과의 여행
A little dated and the madras was terrible.
2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Bula Arent and thank you for taking the time to review our property. Kindly note the property has had some refurbishment works in our rooms and Public areas. We're apologetic that you did not find our bedding to your comfort and will be sure to pass this onto our manegement for action.Vinaka from management and staff of Smugglers Cove Resort, Nadi.

10/10 - 훌륭해요

Silipa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great for families
2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Vinaka SIlipa for taking the time to post a review of your recent stay. We look forward to your return in the near future.Vinaka from the management and staff of Smugglers Cove Resort, Nadi.

8/10 - 좋아요

Zoe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Thank you for taking the time to rate your recent stay with us Zoe.We hope to see you again in the near future.Vinaka from management & staff of Smugglers Cove Resort, Nadi.

8/10 - 좋아요

Steve and Fiona

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place to stay if catching a flight early morning.
2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Thank you for your short & sweet review Steve & Fiona.We look forward to your furure stay with us.Vinaka from management & staff of Smugglers Cove Resort, Nadi

8/10 - 좋아요

Lorita

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Henry

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Alivereti

좋아요: 청결 상태, 편의 시설/서비스
Friendly staff
2024년 1월에 2박 숙박함

8/10 - 좋아요

Rodolfo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is right on the beach, although not one of the best beaches in Fiji but it's still nice close access to a beach. The staff are incredibly warm and welcoming and access to restaurant and convenience store was also a plus. The property itself could use some TLC but the overall stay was still great. Would recommend.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Rodolfo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a little beat up and could use some TLC but the staff was amazing, very friendly and accommodating. Also the restaurants available were good and there's a convenience store located within walking distance. Overall great stay and would book again!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Vaiola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and affordable, you get what you pay for. The staff were exceptional - excellent customer service. Location is accessible and they will accommodate to your needs such as airport transfers, transport to port denarau etc

10/10 - 훌륭해요

실제 이용하신 고객

宿泊費の割に便利で楽しめます。
車が無くても海と食事には充分でした。近くのスーパーは元旦も空いていて部屋飲み用の買い出しに便利なうえ、周囲には飲食店もあります。ホテル前の海岸線をしばらく歩くと地元の人が集う海水浴場があり、そちらの方がより海水が澄んでいます。ホテルが連なる立地の為、常にどこかのライブやパーティ音が流れており静寂を求める方には不向きです。
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Sushil

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Sherin

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Radhika

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The washroom needs general cleaning plus the old used soap was on the counter top. Room the tabletop had dust
2023년 12월에 1박 숙박함

8/10 - 좋아요

Minami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good for a short stay

6/10 - 괜찮아요

Ben

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
Over priced for the room. Looking out in the alley.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone working here went out of their way to provide great customer service.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
loved it
2023년 11월에 1박 숙박함