Great view of the ocean from our balcony, plenty of breakfast options, clean and comfortable room. Check-in was fine however, check out took quite a bit longer than any of the other Holiday Inn "Express" properties we've stayed at before. We're used to having the folio emailed and then only have had to drop our room key cards in a dropbox. Here we had to stand in line. Although there were 2 separate registration desks, one of the staff was tied up on the phone answering questions for lengthy period of time, while staff member at the other station appeared to be training a new employee. With the 11am checkout crowd, neither of these situations demonstrated the efficiency we have come to expect from Holiday Inn.