Aparthotel

Clarence House Nairobi

Property class: 3.5

Choose dates to view prices

At Clarence House Nairobi, you can look forward to a swim-up bar, a poolside bar, and a terrace. Treat yourself to a hot stone massage, thalassotherapy, or Ayurvedic treatments at Dahlia Wellness Club, the onsite spa. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
The current price is ₩141,256
₩166,682 total
includes taxes & fees
Sep 19 - Sep 20

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for xxxApartment, 1 Bedroomxxx

A living room with two sofas, a coffee table, and a dining table with chairs.

xxxApartment, 1 Bedroomxxx

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite

A hotel room with a bed, a striped armchair, a nightstand with a lamp, and a rug.

Deluxe Studio Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Apartment, 2 Bedrooms, Balcony

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

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About the neighborhood

Located in Highridge, a neighborhood in Nairobi, Clarence House Nairobi is in a shopping district. Teleposta Towers and National Assembly Building are local landmarks, and travelers looking to shop may want to visit Thika Road Mall and Sarit Centre. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Visit our Nairobi travel guide
View more Aparthotels in Nairobi
Map
No. 8, School Lane, Westlands, Nairobi

What's nearby

  • UNHCR Kenya
    8 min walk - 0.7 km
  • Sarit Centre
    12 min walk - 1.0 km
  • Westgate Shopping Mall
    2 min drive - 1.5 km
  • Oshwal Religious Centre
    3 min drive - 2.2 km
  • ABC Place
    3 min drive - 3.0 km

Getting around

  • Syokimau Station
    33 min drive
  • Nairobi (WIL-Wilson)
    22 min drive

Restaurants

  • Barista & Co. Specialty Coffee (Sarit)
    16 min walk
  • Mam Mam Vietnamese
    17 min walk
  • Fonda's Taqueria Westlands
    15 min walk
  • Roco Mamas
    15 min walk
  • Mythos Taverna
    17 min walk

About this property

Clarence House Nairobi

  • Aparthotel located in Highridge
  • At Clarence House Nairobi, you can look forward to a swim-up bar, a poolside bar, and a terrace. Indulge in a hot stone massage, thalassotherapy, and Ayurvedic treatments at Dahlia Wellness Club, the onsite spa. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
    • A front-desk safe, a 24-hour front desk, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as private indoor hot tubs and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
  • More amenities include:
    • Heating and ceiling fans
    • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
    • 3 bathrooms with rainfall showers and separate tubs/showers
    • 55-inch Smart TVs with streaming services and premium channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Pool/Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Private indoor hot tub
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen island
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Champagne service
  • Couples/private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed: USD 50 per stay

Bathroom

  • 3 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with premium cable channels
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 215 square feet of conference space
  • 24-hour business center
  • Laptop workspace

Comfort

  • Ceiling fan
  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Luggage storage
  • Meal delivery service
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Children's pool
  • Gym
  • Health club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 48 units
  • Ballroom
  • Banquet hall
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number P051307509A

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Clarence House Nairobi have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Clarence House Nairobi?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Clarence House Nairobi on Sep 19, 2026 start from ₩141,256, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Clarence House Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Clarence House Nairobi?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Clarence House Nairobi?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Does Clarence House Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Clarence House Nairobi located?

Located in Highridge, this spa aparthotel is within 1 mi (2 km) of Sarit Centre, Westgate Shopping Mall, and Oshwal Religious Centre. UNHCR Kenya and ABC Place are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Clarence House Nairobi Reviews

8.6

Excellent

9.8

Cleanliness

10

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clarence House is an excellent place to stay and is in a safe and quiet neighborhood of Westlands. Its close proximity to Sarit Center Mall makes it an ideal place for someone who needs some good shopping and dining options. The staff are very nice and respectful and respond to messages promptly. Will recommend it if you plan to stay in Nairobi.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Friendly and correct personnel. Clean. Helpful. Good bed. Relatively quiet. Some of the finishing was done “à la Chinoiserie”: bathroom door and lamps (but therefore it’s not a five or four star hotel)
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Comfortable and clean room. Love the relaxed rooftop breakfast room with nice city views.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the second time at Clarence House. Overall I will say it's a great place to stay. The staff are always great and willing to go an extra mile to provide any help requested. The restaurant also serves great food. The rooms are clean and spacious. Will definitely return again.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Check-in, communication
The check in process was an absolute nightmare. I had a confirmed booking with Expedia, but on arrival it was clear something was wrong when they asked me to have a seat - for 2 hours! The hotel had given away my reservation for a 1 bedroom and simply cited they overlooked Expedia. Wow. So they put me in a studio thinking I wouldn’t notice? I had to go back down again and wait even longer. The front desk manager, hotel manager and even the general manager shook my hand as if that was going to make anything change. They act all polished, but the entire process and staff was in shambles. An embarrassment to hospitality when they took no responsibility for all the errors they made with me. I then sat down in the lobby even longer while they continued to figure out their process. I was offered an upgrade to a 2 bedroom, so I said sure. Until I got into the 2 bedroom an hour later and saw they locked 1 bedroom? How is that an upgrade then? Not only that, the door wouldn’t open because it had dead batteries and even worse .. the refrigerator was broken! And even better, no city view from my balcony as I booked .. only a 2nd floor view of the street and the parking lot. I asked the general manager Rosemary for some support, but she wouldn’t budge an inch and took zero responsibility for the chaos during the whole process. She also refused a refund for my following 2 days. We left the following day and the rest was up to me to work with Expedia for a refund.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Don’t just look, make sure you book!

Excellent staff especially the front desk
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located Property in a Quite Area of Nairobi

The Clarence Hotel is well located in a very peaceful area of Westlands and ideal for those who have meetings in this area that you like to retire to somewhere quiet at the end of the day. The welcome on arrival was very good, from Naomi. There is a rooftop terrace with reasonably sized heated swimming pool which leads back into a bar area and then into the restaurant. Furthermore for the colder months, there is plenty of seating with good views over the city. I was impressed with the security at the main gate, which is always a concern when travelling to Africa. I had a couple of teething issues with my room but nothing to write home about. These were handled extremely well by the general manager himself, Renny whose whole demeanor was friendly and kind person who seems fully committed to a good customer service. My thanks to Daniel who saved the day when the safe decided not to function properly although it could have been my fault! He competently sort this problem out. My room was more of an apartment and huge in size so it really felt like coming home at the end of my busy day in the city. The breakfasts are quite basic and could probably do with some thought on ways in which improvements could be made but I would say on reflection they are adequate. There is an extensive dinner menu and I was pleasantly surprised at how tasty the food was and in particular the chicken korma.
Stayed 7 nights in Jan 2019
Verified review

6/10 Okay

Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2024