Thank you for giving us the opportunity to host you, we are glad you enjoyed your stay and we look forward to your visit again in the near future and making your stays as comfortable as possible.

Dear Daniel, Thanks for booking with us and giving us the opportunity to host you. It is unfortunate that your expectations were not met during your stay with us and we do really apologize for that. However, the issue of being refunded I explained to you that we only do free cancellations when a guest cancels their reservation at least 48 hours before the Check In date, any cancellations after that we charge the full cost of the stay. The hotel hotel is now 5 years old and we are located near a residential area, shopping centers and different organizational offices. The biggest slum in the sub Saharan Africa that is Kibera is located some Kilometers away from the hotel but not so near as you have indicated on your review. Once again we do apologize for a disappointing stay and we welcome any further queries any time. Warm Regards, Allan Chuni

Hello! Thanks a lot for giving us the chance to host you,it was really a pleasure for us. We are really looking forward to hosting you again.

Hello, We were very happy to host you at our lovely hotel. Looking forward to your future visits and making them as memorable as possible.

Hello, Thanks a lot for your time and write a review about your stay with us. Our Guests' are always given the first priority and it motivates us to even do better to improve on our service delivery. Looking forward to hosting you again and making your stay a more comfortable one.

Hello, We do really appreciate the fact that you have decided to take your precious time to make a review about our hotel. Our staffs are always driven by the hospitality principle of putting the guest first. I just informed our management about the bathroom issue and i promise to follow up on that to make sure that the issue is looked upon as soon as possible. Also the lighting issue has been noted i will follow up on that. We do really hope that you humbly again grant us the humble opportunity of hosting you again ata our hotel. Warm Regards, Allan

Dear Anonymous, Thank you for your review and for your stay. We apologize for the challenges you faced with our safe and fridge. The issue has since been sorted out. Kindly note that it is not indicated anywhere online that we have AC in our rooms, you should be more keen when reading the descriptions. We still welcome you to our facility in future! Kind regards.

Dear Richard, Thank you for your stay and for your positive review. We trust that you had a pleasant stay with us. We look forward to welcoming you back in future. Kind Regards, Management.

Dear Anonymous, Thank you for taking time to give us a review and for giving us an excellent rating. We are happy to know that you had a pleasant stay with us. We look forward to welcoming you back in future. Kind Regards.

Dear Anonymous, Thank you for your stay and for your positive review. Not all our rooms have fridges but we will endavour to equip all in future. We appreciate your recommendation and we look forward to welcoming you back in future. Kind Regards.

Dear Anonymous, We appreciate your stay with us and your feedback. Thank you for the nice comments. We look forward to welcoming you another time. Kind Regards

Dear Anonymous, Thank you for your stay and for your review. We wish that you could have pointed us in the direction of where you feel that it needs to be improved so that we have a place to start. Nevertheless, we look forward to welcoming you in future. Kind Regards.

Dear Eva, Thank you for your stay and for taking time to give us an excellent review. It is reviews like yours that keep us going. I will be sure to let the staff know how much of an impact they made on your experience. Thank you for recommending our spa. We look forward to welcoming you back soon. Kind Regards.

Dear Johan, Thank you for your stay and for your positive review. We believe you enjoyed your stay with us. We look forward to welcoming you back in future. Best Regards.

Dear Anonymous, Thank you for taking time to give us a review and for your stay. We are delighted that you enjoyed your stay with us and for the fact that you can recommend us to your friends and family. We look forward to welcoming you back soon. Kind Regards.

Dear Camilla, Greetings from MashPark Hotel. Thank you for your stay and for your positive rating. We look forward to welcoming you in future whenever you visit Nairobi. Kind Regards.

Kiitos arvostelustasi ja hotellin valinnasta. Olemme ylpeitä vieraanvaraisuudesta asiakkaidemme tarpeisiin paras tapa voimme. Odotamme innolla sinua tulevaisuudessa.

Kära Tommy, Tack för att du har tagit tid för att ge oss en recension och för de typiska kommentarerna. Vi värdesätter ditt val av vår egendom och vi ser fram emot att välkomna dig tillbaka i framtiden. Vänliga hälsningar, Benard

Beste Huug, Bedankt voor uw review en voor het kiezen van ons hotel. we zijn blij dat je genoten hebt van je verblijf bij ons. We kijken ernaar uit u in de toekomst te verwelkomen. Vriendelijke groeten.

Dear Sheila, Greetings from MashPark Hotel. Thank you for your stay and for your positive review. We are happy that you enjoyed staying in our Business suite because of how spacious it is. We will surely go for your suggestion of the mattress topers. We are happy that you enjoyed our meals, I will be sure to let Joseph know how much of an impact he made on your stay. I will also express your gratitude to the Executive Housekeeper. We will consider a revision of our room delivery charges especially for guests staying for a long time. We look forward to welcoming you at our facility in future.

Dear Marco, Thank you for taking time to provide an insight of your stay at MashPark Hotel. We are glad you enjoyed every aspect of your stay. We look forward to hosting you again. Best Regards.

Thank you for giving us an excellent rating and for providing feedback on your stay. I am sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you again soon. Best Regards.

We are so delighted that you enjoyed your stay with us and the fact that our staff took care of you well. We are planning to heat our pool so that our guests can enjoy it round the clock. We look forward to welcoming you once again.