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"Clean room and staff is very polite "

"Lovely hotel, fantastic location, staff were amazing! "

"All good"

"The staff is very helpful. The drink bar, night ramen and spring special afternoon dessert are really a plus to the stay. It is great for families with children. "

"Everything went really well. The kiosk that they want you to check in at, you have to pay a tax and it didn’t take my debit card for some reason. You needed a card with a PIN. We tried 3 different people on our party, and none of our cards worked. So we were scrambling trying to find the tax money in yen. It wasn’t expensive, I just wasn’t prepared for it. I hadn’t gone to an ATM to get more yen."

"Would definitely stay again. Loved the room, location, and bakery in the lobby."

"We stayed in the Kabuki room and it was so worth it! The room is so cool and very clean. Comes with a lot of amenities that they replenish each day! The hotel is within a shopping district which is so nice to walk around at night. Staff was friendly and welcoming!"

"Clean and very well appointed room within walking distance of train station and shopping centre."

"My family of 6 stayed here for 5 days, 4 nights. The hotel is in a super convenient location. There is a path that connects the hotel directly to the train station. So clean and spacious. Amazing skin care/face wash/shampoo/conditioners provided. The hotel smells amazing. Rooftop access gives beautiful views of Kyoto. Would definitely stay here again. The hotel staff were very helpful and helped us ship our luggages from here to the next hotel in Osaka! Cannot praise this hotel enough."