First, our door to the room was broke. The bolt lock cap on the outside was missing. The bolt lock didn’t lock from the inside and the peep hole was stuffed with a kleenex because it was also broken. The door looked like it was dented in and they covered it with paint. Why they didn't fix the rest of the door is crazy. The front desk was a computer system, like you were on zoom, and the people were from India. You cannot make this stuff up..... there was no security to get into the building at any given hour as well so it's no wonder there could have been a break in. It was very unsafe conditions. I would not recommend this place to anyone. I never write reviews, but this is for your safety. I am asking for a refund of my money, however do not know how to get ahold of expedia for this.