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"Everything was really great! We are an American + Korean couple and enjoyed our stay. The infinity pool was the best part and the water is heated. The jacuzzi felt sooo good too at around 40° C. The hotel is new, clean, and chic with good Haeundae Beach views. All of the staff were so nice as well. I'd recommend this hotel for both foreigners (very foreigner friendly!!) and Korean citizens."

"My reservation through expedia includes free breakfast. But they refused to give me because they don't have it in their system. I even showed the confirmation email, but they said I have to contact expedia. Not a good customer service."

"Excellent location, right on Haeundae Beach. Hotel is beautiful and the staff does a great job catering to the needs of its guests. The pools are of varying temperatures (wade pool, lap pool soaking pool, and outdoor pool) and the locker rooms are well stocked and attended to regularly by staff. We loved having the use of the free self-service laundry (detergent not provided) and lending library, which was a unique feature compared against other hotels. Breakfast at Aria was of good variety and freshness too. The ONLY gripe we had was that there were only 3 elevators to service all of the floors, so it took seemingly forever to travel to our floor/lobby/etc. We are excited to come back with our kids!"

"The only perks for this place was its proximity to the beach. The room was dingy, smelled funky, and the air conditioner stopped working at a certain time and blows hot air instead. "

"I purchased a view room but got half view at a low floor. The bath marble was broken Hotel in general felt sad"

"amazing location and wonderful staff"

"An amazing stay and we had a great beach view it was also a very convenient location"

"Just a very average hotel. Good value for the money. I chose this over the Shilla Stay which is right next door thinking that Shilla was carpeted and Lotte was hardwood floors. Lotte was also carpeted and very old carpet if i may add. Anyways, you get what you pay for."

"Add steak to the breakfast menu and this place has no flaws. Great hotel next to the Ocean and lots of cool local shops to visit. "