책상, 암막 커튼, 다리미/다리미판, 무료 WiFi
예약 가능 여부 확인

안티오크 쿼터스 인 앤드 스위트 여행 후기

2.5 out of 5
안티오크 쿼터스 인 앤드 스위트
1100 Bell Road, Antioch, TN

이용 후기

6.2
평점 10 - 훌륭해요. 1003개 이용 후기 중 165개" "
평점 8 - 좋아요. 1003개 이용 후기 중 250개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 226개" "
평점 4 - 별로예요. 1003개 이용 후기 중 170개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 192개" "

6.8/10

청결 상태

6.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Lisbeth

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스
Not good
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

traver

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked through Expedia. Pictures did not align with my view of the property. Folks in the parking lot made my family feel unsafe. Denied a refund. Took the loss and stayed somewhere else.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Grayson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Steak n shake is within walking distance, they are quite possibly the greatest burgers in existence
2024년 4월에 4박 숙박함

4/10 - 별로예요

Jessica

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down and the entire one side of the room was nothing but empty space. Curtains were broken and had to let closed with a hair clip. Hotel sits on a VERY busy and horribly congested corner practically on top of I-24. Definitely not worth what they're charging.

10/10 - 훌륭해요

Rachael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seema and the gentleman at the front desk are both awesome people. Very polite and friendly.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Elizabeth

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Rachael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seema is a wonderful lady. She is super sweet. We always talk while she checks me in and she is so polite.
2024년 4월에 2박 숙박함
답변 제공: RK 님, 2024년 4월 9일
Thank you Ms. Rachael for your positive review. We hope to see you back.

10/10 - 훌륭해요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everytime I stay here the lady at the front desk ( I can't spell her name) she is so amazing. She is super sweet always asks how I have been. She always makes me feel welcomed and is a major reason I continue to return. It's close to stores and restaurants. It's close to the interstate. I stay here at least twice a month. If not more even the gentleman who works the front desk on Sunday mornings is nice.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
We appreciate your positive feedback towards our staff, we will inform them about your feedback. Thank you for your continuous business with the Quarters Inn & Suites.

10/10 - 훌륭해요

Rachael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady desk clerk is awesome. She is very sweet.
2024년 3월에 2박 숙박함
답변 제공: RK 님, 2024년 4월 4일
Thank you Ms. Rachael for your feedback towards our staff. Hope to see you back soon.

4/10 - 별로예요

Sandra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Na
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Ms. Sandra we are not sure what went wrong, but we would like to fix the issue on your next stay with us. Hope to see you back.

4/10 - 별로예요

Job

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Enma 님, San Leandro

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: RK 님, 2024년 3월 16일
Thank you Ms. Enma for your star review. Have a bless day.

10/10 - 훌륭해요

Darnnelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
None
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
We appreciate your 5 out of 5 star rating towards Antioch Quarters Inn & Suites. Hope to see you back.

10/10 - 훌륭해요

Darnnelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
None
2024년 3월에 2박 숙박함
답변 제공: Rk 님, 2024년 3월 12일
Thank you for your star rating for the Antioch Quarters Inn and Suites. We hope to see you back soon.

2/10 - 너무 별로예요

Glen

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a used condom, Trash, and dirt all over the floor. One of my towels looked like it was used because it had stains on it. The shower did not work. The toilet seat was broken. The sink handle was broken off. The bed made me itch, so I slept fully clothed. I’ve never slept in a worse location in the United States.
답변 제공: Manager 님, 2024년 3월 12일
We apologize for the dissatisfaction with your room.

8/10 - 좋아요

Betty

좋아요: 청결 상태, 직원 및 서비스
Very clean and nice people running the place.
2024년 2월에 1박 숙박함
답변 제공: RK 님, 2024년 2월 22일
Thank you Ms. Betty for your feedback. We will let our management team know how well there are doing. Hope to see you back soon!

2/10 - 너무 별로예요

Loirenis

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Muy mala atención por cualquier motivo te quieren quitar el depósito y si sacas la habitación online aún teniendo habitación tienes que salir de ella hasta las 3 de la tarde o pagar 25 pesos de más para quedarte en ella sin más palabras no lo recomiendo en absoluto
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
We apologized for the incontinence you faced at check in. We do have an early check in fee if you check in before 3 pm. That does mention on our website at booking under general information. Hope this helped. Thank you for your feedback.

6/10 - 괜찮아요

Sonya

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Snowed in bout a week
Stopped in Nashville
2024년 1월에 2박 숙박함
답변 제공: RK 님, 2024년 2월 22일
Thank you Sonya for your feedback. Hope to see you back.

8/10 - 좋아요

Enrique

가족 여행
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

CLIFTON

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Blake

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: RK 님, 2023년 12월 12일
Mr. Blake we see you are a regular customer. We apologize for the low review. We are not aware of what went wrong. You are a value customer. Thank you!

4/10 - 별로예요

Theadora

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Please make sure trash and pot holes are taking care of. Also need phone connected and lamp lights have bulbs in them.
답변 제공: RK 님, 2023년 11월 30일
We apologized for the inconvenient you had faced with your room. We check this out and fix the problem. We will let our maintenance personal know about this matter. Thank you!

4/10 - 별로예요

Amy

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Niesha

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: RK 님, 2023년 11월 27일
Thank you Ms. Niesha for your star review. We hope to see you back soon!

10/10 - 훌륭해요

Cesar

2023년 11월에 1박 숙박함
답변 제공: RK 님, 2023년 12월 12일
Thank you Mr. Cesar for leaving us a excellent score for our services. We appreciate your feed back and hope to see you soon.

10/10 - 훌륭해요

Lisbeth

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 3일
Thank you Ms. Lisbeth for review rating for Antioch Quarters Inn & Suites. We appreciate your feedback and hope to see you back.

6/10 - 괜찮아요

Sandra

연인과의 여행
The hotel is right next to an interstate exit, which is conveinent but inconvenient at the same time. As such, it can also be noisy. There is some vagrant activity around the property but never felt unsafe. The room conditions were standard for a room of this price range. There was a microwave and fridge available which was great for buying our own food and heating up. The bed was older but not unbearable. The TV channels were selective, and the picture was fuzzy but again, was watchable. My only complaint would be the shower. The shower head was broken so it couldnt be positioned. On top of that, the water would not get super hot. I assume to save money the hotel didnt have their water heater set high during the non peak days (Thurs - Sun) because the water was noticeably hotter Friday and Saturday. Overall it was fine for the price and was a conveinent drive to donwtown Nashville.
2023년 11월에 3박 숙박함
답변 제공: RK 님, 2023년 11월 8일
Thank you for letting us knowhow we are doing. We will try to work on the TV's as you had mentioned, the water heater temp and shower head. Hope to see you back.

8/10 - 좋아요

Reginald

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Easy access to stores and highways. High traffic noise.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Thank you Ms. Reginald for your stay with us at the Antioch Quarters Inn & Suites, we appreciate your feedback and hope to see you back.

8/10 - 좋아요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place. Just noisy.
All was well done except the outside noise! Room was clean and updated. Bed comfy. Just had a lot of noise throughout the night from first responder sirens, passer by’s loud taking, etc.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
We appreciate your feedback Mr. Michael. We are happy to hear you were pleased with the comfort of the room. We are located right off of the interstate. Thank you!

6/10 - 괜찮아요

Hunter

좋아요: 숙박 시설 상태 및 시설
It was okay for the price just a bit noisy
2023년 10월에 1박 숙박함
답변 제공: RK 님, 2023년 10월 29일
Thank you for letting us know. We appreciate your feedback.

8/10 - 좋아요

bryan

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
For the price not bad
Construction going on but did not effect stay to bad. Towels missing first night and had to ask for towels the 2nd night
2023년 10월에 2박 숙박함
답변 제공: RK 님, 2023년 10월 19일
Thank you for letting us know how we are doing. We apologized for the missing towels, housekeeping was informed. Hope to see you back.

10/10 - 훌륭해요

Ben

2023년 10월에 1박 숙박함
답변 제공: RK 님, 2023년 11월 8일
Thank you Mr. Ben for your star review. Hope to see you back.

2/10 - 너무 별로예요

Raymond

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area is not very safe
2023년 8월에 2박 숙박함
답변 제공: RK 님, 2023년 9월 12일
Thank you Mr. Raymond for your feedback.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: RK 님, 2023년 8월 31일
Thank you Ms. Jennifer for your star review. Hope to see you back.

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Clean, comfortable room but no coffee pot in room or lobby. No vending. TV did not work. Shower leaked onto floor.
2023년 8월에 2박 숙박함
답변 제공: RK 님, 2023년 8월 14일
We appreciate your feed back and happy to know that you were satisfied with the comfort and cleaning of our rooms. Sorry, that your TV didn't work for you and the shower head was not placed in the right direction. Thank you for letting us know hope to see you soon.

2/10 - 너무 별로예요

Hunter

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom smelled horrible, I checked out early mostly because of it. The staff at the desk advised I be refunded for the extra night. Once Expedia reached out to hotel they denied the refund
2023년 7월에 2박 숙박함
답변 제공: RK 님, 2023년 8월 14일
Thank you for your feedback.

6/10 - 괜찮아요

Bertha

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 12일
Thank you for your star review.

2/10 - 너무 별로예요

Beatrice

2023년 7월에 1박 숙박함
답변 제공: RK 님, 2023년 8월 14일
Sorry, for the star review. We are not sure what went wrong. Hope we can make it better on your next visit. Thank you!

10/10 - 훌륭해요

MIO

2023년 6월에 2박 숙박함
답변 제공: RK 님, 2023년 8월 14일
Thank you for your star review!

8/10 - 좋아요

Lila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An Alternate Stay
When my stay at a relative's house became less than good, I searched for an alternate housing to finish my stay in the Nashville area--Antioch Quarters Inn and Suites fit the bill. I found the hotel to be clean, comfortable, and convenient, even though we had to pay an extra fee/deposit that was unlisted. But I was pleasantly surprised how the manager graciously helped us how to get the shower to work and find the captions on the TV.
2023년 6월에 3박 숙박함
답변 제공: RK 님, 2023년 6월 23일
Thank you Ms. Lila for letting us know how you were pleased with our services and staff. We have a incidental and accidental deposit for all guests. Thank you for your feedback. We hope to see you back soon!

4/10 - 별로예요

Cole

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: RK 님, 2023년 6월 23일
Thank you!

2/10 - 너무 별로예요

Ronald

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bogus listing and worst hotel stay ever!
The listing was completely bogus! Checked in was initially okay but upon entering room, the lights did not go one with the light switch, and TV would only play commercials for Dish TV and had a fuzzy picture. The remote was cracked and poorly taped together. I went down to the desk and complained and the woman told me that she couldn’t do anything about the tv and that the TV provider was coming in 2 days. Funny no mention of this when I checked in. I also was told at the check in that I couldn’t use the Jacuzzi tub due to a plumbing problem. Also listing stated free breakfast and the sign at check in stated NO breakfast only coffee and juice. When got up in the morning, attempted to get coffee and the coffee machine was “broken” and not available. No accommodations for any of this.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Thank you!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Facility was old and in so-so condition. Noisy neighborhood. NO BREAKFAST! Sign in the breakfast area stated ONLY coffee and juice provided but the coffee machine was out of order.
2023년 5월에 1박 숙박함
답변 제공: RK 님, 2023년 5월 22일
Mr. Donald we apologize for the coffee machine not working. We do not serve breakfast at this facility and we do not advertise free breakfast as well. I hope my reply helped. Thank you!

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was extremely comfortable. Room was clean. Only noise was fire trucks going by. This is mainly on the weekend. When you drive up, it might look rundown. That's just on the outside. Mainly could use cleaning. Rooms are nice. I will consider next time.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 22일
Thank you Ms. Dianne for your generous feedback on how comfortable the beds were and that the rooms were clean. We do try our best to train our housekeepers to do there best on the comfort of the room for our value guest. We hope to see you soon.

10/10 - 훌륭해요

Tracey 님, Farmville

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception and check in/out quick and professional.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 22일
Thank you for your feedback on how well our front desk staff are working with our customers Ms. Tracey. Hope to see you soon!

8/10 - 좋아요

Peter 님, Syosset

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cheap and close to the Highway
2023년 5월에 2박 숙박함
답변 제공: RK 님, 2023년 5월 22일
Thank you for your feed back and hope you will visit us again.

6/10 - 괜찮아요

Bonnie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No room service when I kept asking. Had trouble with the TV. Not enough outlets to hook up phones, watched, etc
2023년 5월에 3박 숙박함
답변 제공: Manager 님, 2023년 5월 22일
We apologize that you were not given room service by our housekeeping staff, we will inform them to do better next time, sorry that you had trouble with the TV as well. Thank you for letting us know and hope we can do better on your next visit Ms. Bonnie.

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing to like here. Booked for two days. Left after an hour. Non-refundable booking through Expedia. Cut my losses. Door did not lock properly. Visible mold in the bathroom. Ceiling molding looked about to fall down in multiple corners. Awkward parking lots. Tons of street noise. Lots of people loitering between cars. Zero stars.
답변 제공: Management 님, 2023년 5월 18일
Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. We value your feedback and will discuss with our internal team to take necessary action.Thank you.

4/10 - 별로예요

Russell

2023년 5월에 1박 숙박함
답변 제공: RK 님, 2023년 5월 30일
Thank you!

4/10 - 별로예요

Steven

좋아요: 청결 상태
Not too good. Online info said continental breakfast, but there were only weak juice and coffee. That’s not a continental breakfast. Misleading advertising. Shower had a leak. Told front desk about it, but not told that it could be addressed only if we were present. Had to ask for replacement towels. Limited TV service. I’ve never seen hotel tv service that limited. No news channels, for instance. Damage deposit policy confusing. Window curtain blocked AC/heating unit. Room was clean enough.
2023년 4월에 3박 숙박함
답변 제공: Management 님, 2023년 5월 18일
Steven, Thank you for your review. We appreciate your positive feedback on the cleanliness and comfort of the room. Your feedback is valuable, and we will take into consideration your concerns for future improvements. We hope to have the opportunity to serve you better in the future.