2/10 - 너무 별로예요
Elizabeth
가족 여행
2025년 7월 30일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was not it. Came here for 2 nights but We had to check out a day early because the room was so awful. They would not refund us for the 2nd night because we booked through Expedia but did refund one day of parking.
They did offer to switch us to another room but it was not worth it for us to stay another night in a hotel that we were uncomfortable at.
Pros:
- Staff was nice at check in.
- Comfortable beds.
- Nice pool.
- Refunded for 1 night of parking since we checked out a day early.
Cons:
- AC was off when we entered the room and that day the temperature was 101° outside so the room temp was 84° when we entered the room.
- Room smelled bad like mildew.
- Carpet was all wet in front of the AC unit.
- AC was very loud and sounded like fighter jets flying overhead and kept us up all night because it never stopped blowing air.
- AC was blowing out some kind of dust or something that caused my daughter bad allergies and had her up all night sneezing and coughing.
- Shower temperature would only get hot as hell and burn you or was freezing cold as ice, no in between.
- Ice machine was not working on our floor so we had to go all the way to the lobby to get ice.
- Hair dryer only blew out cold air.
Elizabeth
2025년 7월에 2박 숙박함