“My stay at this hotel was very disappointing. When I brought my concerns to the front desk, the attendant seemed indifferent and focused more on trying to sell me an upgrade or additional services than on finding a reasonable solution that worked for both the hotel and me. Customer service should prioritize resolving guest concerns, but that was not my experience.
Another major issue was the strong smell of marijuana throughout the hotel. It was noticeable in the hallways and even near the...
“My stay at this hotel was very disappointing. When I brought my concerns to the front desk, the attendant seemed indifferent and focused more on trying to sell me an upgrade or additional services than on finding a reasonable solution that worked for both the hotel and me. Customer service should prioritize resolving guest concerns, but that was not my experience.
Another major issue was the strong smell of marijuana throughout the hotel. It was noticeable in the hallways and even near the...
Alfredo